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Salary: £42,221 - £47,940
Grade: Level 3 Zone 2
Location: 5 Pancras Square N1C 4AG
Contract Type: Permanent
Hours: Full Time (36 hours)
Closing Date: Sunday 26th July 2026 at 23:59

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

How You’ll Be Involved

This role contributes to achieving the strategy’s aims through delivery of a first class housing advice and options service, ensuring statutory Homelessness Reduction Act legislative requirements are met, and working effectively with stakeholders using early intervention and prevention strategies. The role will ensure

• that through casework with applicants and landlords/agents and wider joint working that tenancies set up via Camden’s PRS access schemes are sustainable and are sustained for as long as possible.

• achievement of challenging targets within defined timescales, for helping families to make positive moves to prevent homelessness or out of temporary accommodation, through provision of first class housing advice and support with the widest possible range of housing options.

• completion of high quality, timely and accurate assessments in accordance with the Housing Act 1996 Parts VI (including a caseload of statutory Part VI reviews) and VII, Code of Guidance, caselaw and the council’s strategies and policies (especially the homelessness placement policy and housing allocations scheme).

• that through proactive, strengths based casework and joint working, personalised housing plans are actioned for households to move seamlessly and successfully, at the most appropriate time, to an affordable home suitable for their needs that is sustainable.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

All About You

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

We’re looking for someone who is enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in a relational way, with the best outcomes for residents at its heart.

You bring a proactive approach acting early to prevent issues and supporting people before problems escalate. You’re caring and empathetic, listening and understanding residents’ concerns, and happiest when they feel supported. Collaboration is second nature to you; you work well with colleagues, partners, and communities to ensure no one is left behind.

You’ll have a good understanding of housing legislation and related areas, and you’re confident using data and digital systems to keep services efficient and accessible. Equality, diversity, and inclusion matter to you, and you know how to engage with people from different backgrounds in a respectful and inclusive way.

You’re committed to safeguarding and wellbeing, taking a trauma-informed approach and supporting psychological safety. Above all, you believe everyone deserves a safe, decent home and you’re ready to go the extra mile to make services approachable, transparent, and responsive.

How To Apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

To view the Job Profile, please click HERE or copy and paste the below URL into your browser:http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11674525/file/documen…

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment.

Asking for Adjustments

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.

Please contact us on 020 7974 6655, at resourcing@camden.gov.uk or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.