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About UsNorth Somerset is an attractive, rural local authority area which includes the popular coastal towns of Weston-Super-Mare, Clevedon and Portishead. Its coastline and the nearby Mendip Hills attract visitors from throughout the surrounding area. Bordering with Bristol, Bath and North East Somerset (BANES) and Somerset, and with easy access from the M5, North Somerset is easily commutable from a wide range of nearby towns and cities, making it a highly desirable place to work.North Somerset Council is dedicated to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking to recruit a dedicated and experienced Adult Social Care Workerin the Complex Intervention Team – an integrated Mental Health service with North Somerset Council Adult Care and Avon and Wiltshire Mental Health Partnership Trust (AWP).You will be working with older with severe and enduring mental illness and dementia providing a strengths based perspective within a multi-disciplinary setting. You will be expected to undertake various duties, including Care Act (2014) assessments and reviews, Work closely with social workers in the team to carry out best interest decision-making, capacity assessments, risk assessments, and provide intervention to maximise independence and wellbeing for the people in our service. Working closely with other professionals and agencies, you will ensure people using our service receive an excellent standard of social care alongside their mental health care. You will work within key legislative frameworks such as the Care Act (2014), The Mental Health Act (1983) and the Mental Capacity Act (2005). In this role, you will undertake a number of diverse specialist or technical activities for adults with care and support needs within frameworks or assessments from other professionals, using skills that would be gained through formal qualifications and/or considerable relevant work experience. Roles at this level are expected to work unsupervised for much of the time, accessing and assessing information independently and can be undertaken by telephone, face to face in the community, office base or in service users home.Key Responsibilities:<ul><li>To work within the Complex Intervention team to provide support and intervention for people with severe and enduring mental illness and dementia within the remit of adult social care within the integrated team. To work as part of MDT around the person to promote mental wellbeing, reduce and mitigate risk and promote positive outcomes for service uses.</li><li>To work with service users and families/carers to provide advice and support, assess risk and care needs of service users under the Care Act and S117 to develop a framework for care plans/programme of intervention to meet their needs.</li><li>With support of senior social workers carry out Mental Capacity Assessments and Best Interest decision making.</li><li>To undertake a full range of social care and statutory tasks, provide social care knowledge within the integrated team.</li><li>To provide timely review in line with Avon &amp; Wiltshire Partnership and N-Somerset organisational procedures/polices and statutory duties.</li></ul> [Delete if not applicable]This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, is an essential condition for this role.This position is currently based at The Coast Resource Centre Worle. Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Flexible Worker which means you can expect to work in the following way:<ul><li>Flexible Worker</li><ul><li>2-3 days in the office</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul></ul>About YouWe are looking for an individual who is passionate about working in social care and mental health , and who possesses the following skills and experience:Essential Criteria:<ul><li>Vocational qualification or experience to NVQ level 3 or 4 relevant to the service user group or equivalent.</li><li>Significant practical experience of working with in social care and Mental Health</li><li>Sound assessment skills and ability to analyse eligible needs and think creatively to meet needs under the Care Act and S117</li><li>Ability to write clear and concise reports which are consistent and of a high quality.</li><li>Ability to work without close supervision and recognize personal and professional boundaries to seek advice when appropriate..</li><li>Knowledge and understanding of safeguarding protocols and the threshold for service users and carers.</li><li>Ability to travel widely throughout North Somerset and out of area.</li><li>Satisfactory enhanced DBS disclosure certificate (relevant applications and checks will be carried out before any job offer is confirmed).</li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/12270cd8d2.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Abbie Mines-McDuff, senior social worker 01275 335300 <a href="mailto:a.mines-mcduff@nhs.net" target="_blank">a.mines-mcduff@nhs.net</a>Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: To be confirmedPlease note: We are currently only able to accept applications from candidates who have full permission to work in the UK.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.<ul></ul>

North Somerset Council

Adult Social Care Worker – Mental Health (Complex Intervention Team)

This is NOT a North Somerset Council, Bath and North East Somerset Council or Wiltshire Council vacancy, therefore please contact Adoption West for further details.Job Title: Business Support AssistantContract type: PermanentHours: Full time or Part timeOrganisation/School: Adoption WestSalary: Grade D £25,185 – £25,989 per annum (pro rata)Closing date: Friday 31st October 2025Contract type: PermanentHours: Full time or Part timeInterview date: Thursday 6th November 2025Location: Offices based in Bristol, Gloucester and Trowbridge.Adoption West is a regional adoption agency and registered voluntary adoption agency that provides adoption services for Bath &amp; North East Somerset, Bristol, Gloucestershire, North Somerset, South Gloucestershire and Wiltshire Councils. Adoption West operates out of 3 hubs across the region, with offices based in Bristol, Gloucester and Trowbridge.This is an exciting time for you to join Adoption West as you will help us build on our achievements and will play a central role in the administration of grant funding for families to access therapy. You may also assist the adopter assessment process, monitoring and recording progress. We are looking to recruit a business support assistant to support with funding applications, liaise with social workers and providers, process invoices and maintain financial / service information. The role may also receive initial adopter enquiries, communicate with prospective adopters, process checks, references and monitor progress of assessments. Key responsibilities are to:· Assist the service area in providing an effective and efficient administrative support function · Input data as required, entering and maintaining timely data to ensure the efficient processing of service / finance transactions· Support business functions including enquiry handling, checks/reference processing, grant funding applications, provider set up and communication, payment processing.· Answer routine enquiries from service users, and internal and external customers, and ensure that enquiries are responded to professionally and relayed accurately· Assist with the response to all customer enquiries and requests for data in accordance with corporate standards and agreed guidelines· Ensure confidentiality is maintained at all times within the service area· Maintaining systems / spreadsheets as appropriate to aid monitoring processes and enable the production of accurate records.Please note we use generic role profiles which cover a wide range of functions some of which may not be relevant to this specific position but give an overall sense of the possible requirements of the role.The post will report to the Business Support Officer.You will need:· GCSEs/ NVQ Level 2 in Administration or equivalent – including English at Grade C or above· WP qualification at RSA 1 or 2 level, or equivalent IT qualifications· Previous general office experience, within a large and complex organisation· Ability to communicate with and relate to members of the public and professional staff, either face-to-face or via the telephone.· Able to deal with distressed people in a calm manner.· Able to work as a member of a team and to contribute to the effectiveness of the service.· Able to be flexible and fully responsive to competing demands on a daily basis, prioritising own workload accordingly· Able to adapt to the changing needs of the service· Ability to operate within financial procedures.· Able to offer high levels of accuracy, attention to detail and to produce work of a high standard.· Able to gain knowledge and impart information to others.· Able to demonstrate high levels of professionalism, maintaining absolute confidentiality, whilst working with sensitive information and operating within Data Protection guidelines.· Committed to own personal development and to demonstrating continued learning.· Able to demonstrate understanding and knowledge of equalities issues and anti-discriminatory practice and a willingness to promote equalities· Able to produce a good standard of written EnglishAdoption West:· is an organisation with a wealth of experience and has a learning culture, committed to enabling the post holder to grow and develop in their role. · provides support through supervision and training. · offers flexible working arrangements, including job shares· provides a Local Government Pension SchemeIf you have the experience, skills, knowledge and enthusiasm we are seeking and are looking for a new challenge then we look forward to hearing from you.Additional InformationThis role will require a Baseline Personnel Security Standard (BPSS) check.Confidentiality: Employees are expected to maintain the required level of confidentiality at all times in relation to their work. For an informal discussion please contact: Stuart Babbage, Business Manager on 01225 256126.Adoption West Behaviour Principals and Values:All candidates applying for Adoption West roles are assessed against the <a href="https://docs.jobs.wiltshire.gov.uk/files/40600884-adoption-west-behaviour-principles-guidance-17-07-2020/" target="_blank">Behaviour Principals</a> and <a href="https://docs.jobs.wiltshire.gov.uk/files/63391207-aw-values-17-07-2020/" target="_blank">Values</a> during the interviewing process.<a href="https://docs.jobs.wiltshire.gov.uk/files/38635201-wpp-business-support-assistant-aw/" target="_blank">Role Description</a><ul></ul>

Business Support Assistant - Adoption West

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleCommunity Meals is a hot meals service provided by North Somerset Council to people within North Somerset who have difficulty in preparing and cooking hot meals. We are looking to employ a flexible driver who are as passionate about our service as we. Community Meals drivers are more than a delivery person, they are in some instances the only contact our clients have with another person during their day. As part of the delivery service you will complete a welfare check, for example ensuring that the person is warm during winter months, or has sufficient drinks in warmer weather, reporting any concerns to the Business Support Team. We deliver our service for 363 days of the year, which includes weekends and Bank Holidays, pausing on Christmas Day and New Years Day. We currently have 2 kitchens, so you may drive from our Castlewood Kitchen based in Clevedon, or our Weston kitchen based in Worle Where a Council vehicle is used, to undertake vehicle safety checks and routines, reporting incidents as required in accordance with North Somerset operational policiesKey Responsibilities:<ul><li>To ensure daily work instructions are acknowledged and both planning and preparations for operational deployment are undertaken.</li></ul><ul><li>To effectively deliver community meals services to our clients in accordance with a journey plan, timetable and/or a delivery manifest, in a timely manner and with a person focused approach.</li></ul><ul><li>To undertake client welfare checks at each visit in line with agreed protocols and instructions on the schedule/plan, reporting any incidents and communicating any variances in accordance with council policy.</li></ul><ul><li>Where a Council vehicle is used, to position, collect and return the vehicle from multi point locations.</li></ul><ul><li>To maintain a current, valid driving licence (minimum of a Category B) and submit this routinely for review.</li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence This position is currently based at our Castlewood, Clevedon @ Worle kitchens. Please be advised that Castlewood will be closed by September 2025. Consultation is currently underway to determine the new location for colleagues based in Castlewood. This will be at Weston-Super-Mare or within North Somerset.Work StyleAs a Community Meals delivery officer your working style falls into the mobile working category.About YouWe are looking for caring, compassionate individuals to work in a front facing person focused service within the Community Meals Team. You should be confident in working independently but also a keen team player. Being a clear and strong communicator that offers experience and understanding of supporting people who are older and / or disabled will be beneficial to the role. We are keen to invite interest that can demonstrate transferable skills within your career to date although full training and continuous professional development is offered.Under the direction of the Lead Driver and / or Community Meals Team Manager, to deliver high quality customer focused services that supports the work of this service.,. Duties will typically include delivering hot and cold meals within a prearranged, structured schedule to clients, where needed, plating meals and ensuring a hot / cold drink is available; in addition, checking that the person is well, and reporting any concerns in line with North Somerset procedures. Where a Council vehicle is used, operating fleet vehicles and taking them into the garage as part of a scheduled service plan. Use of own vehicle is supported subject to checks, and a mileage allowance will be paid in line with North Somerset travel policy.Successful applicants will be fully supported with training and shadowing opportunities as part of an induction and a be part of a dedicated staff team.This position is subject to an enhanced Disclosure and Barring Service check.A valid Class B driving licence is essential for this role.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 day’s annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/12270cd8d2.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Kris Peake. Operations Lead, at <a href="mailto:Kris.Peake@n-somerset.gov.uk" target="_blank">Kris.Peake@n-somerset.gov.uk</a>Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.





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3 Social Care Jobs in North Somerset