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Organisation:&nbsp;London Borough of Waltham ForestSalary:&nbsp;PO4 (£47,532 - £50,574)Contract Type:&nbsp;Full time, permanentWorking hours per week:&nbsp;36Application Deadline:&nbsp;04/07/2025Proposed Interview Date(s):&nbsp;TBCReference: 1753About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp;Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;About the role:&nbsp;We are seeking a dynamic and experienced Housing Complaints &amp; Enquiries Team Leader to lead a team of officers in investigating and responding to Councillor and MP enquiries and complaints in relation to our landlord housing services. &nbsp;This role is key to promoting excellent complaint handling across the service, ensuring the highest level of customer care and that the service meets the required standards. &nbsp;&nbsp;<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Housing%20Complaints%20%20Enquiries%20Team%20Leader%20(1753).pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a>Key Responsibilities:&nbsp;<ul> <li>Lead and support a team of Housing Complaints &amp; Enquiries Officers, regularly reviewing team performance and development needs.</li> <li>Ensure high-quality and timely responses to complaints, enquiries, Freedom of Information (FOI), and Subject Access Requests.</li> <li>Manage resources effectively to maintain high-quality responses.</li> <li>Coordinate complex Stage 1 complaints and responses to Housing Ombudsman orders.</li> <li>Promote excellent customer care and rebuild trust with residents.</li> <li>Drive relations with contractors, service area leads, and managers.</li> <li>Maintain accurate records and ensure compliance with regulatory requirements.</li> <li>Identify and embed improvements to the complaint handling service.</li> <li>Contribute to policy, practice, and service development.</li> <li>Develop effective partnerships with internal and external stakeholders.</li> <li>Contribute to the completion of the annual self-assessment against the Housing Ombudsman’s Complaints Handling Code.</li> <li>Liaise with Housing Service Improvement Team Leader to provide insight and information to inform service improvement activity.</li></ul>Skills, Experience and Qualifications:&nbsp;<ul> <li>Experience of leading a Team and the ability to demonstrate coaching and mentoring skills.&nbsp;</li> <li>Experience of day-to-day supervision of an operational team.&nbsp;</li> <li>Demonstrable experience of complaint handling and working in a complaint environment (preferably in housing).</li> <li>Excellent information gathering and analysis skills to understand whether policy and process has been followed correctly.&nbsp;</li> <li>Strong stakeholder engagement and collaboration skills with the ability to influence others to ensure that service standards are met or exceeded.&nbsp;</li> <li>Ability to make evidence based decisions in a fast paced environment.&nbsp;</li> <li>Excellent communication skills both written and verbal.</li> <li>An understanding of the responsibilities of social housing landlords (desirable).</li> <li>Familiarity with the Housing Ombudsman Complaint Handling Code (desirable).&nbsp;</li> <li>Ability to evidence and demonstrate how to motivate a team and develop individuals.</li> <li>Experience of working in a local authority with an understanding of a local authority’s responsibility to elected members (desirable).&nbsp;</li> <li>Experienced in the use of Microsoft Office applications and case management systems.</li> <li>Degree or equivalent or vocational qualification in relevant subject or area or qualified by experience.</li></ul>Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;<ul> <li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li> <li>Satisfactory declaration of interest;&nbsp;[SW1]&nbsp;</li></ul>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposesof the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Salv Barbato, Acting Head Housing Engagement &amp; Service Improvement at&nbsp;<a href="mailto:Salvatore.Barbato@walthamforest.gov.uk" target="_blank">Salvatore.Barbato@walthamforest.gov.uk</a>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;





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London Borough Of Waltham Forest

Housing Complaints and Enquiries Team Leader

Organisation: London Borough of Waltham Forest Directorate: Neighbourhood and Environment Salary: PO2 - PO4 - £41,442 - £50,574 &nbsp;&nbsp; Retention Bonus/ Market Supplement: £3,000 'Golden Hello' payment (subject to minimum retention period) Contract Type: Full-time/Permanent &nbsp; Working hours per week: 36 Hours per week Application Deadline: REDEPLOYEES FOR 5 WORKING DAYS Reference:  1736 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; We offer a fantastic range of staff benefits, including an option to purchase additional annual leave, discounted gym memberships, savings from local shops and online retailers and season ticket and travelcard loans.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We’re looking to recruit a permanent Environmental Health Officer to join our ambitious and progressive Food &amp; Safety team.&nbsp; The appointed officer will be a qualified and experienced post holder who holds the relevant qualifications in Environmental Health. You will enjoy a range of duties in the fields of food hygiene, food standards, infectious disease investigations, smokefree enforcement and health &amp; safety enforcement.&nbsp; The successful candidate will display a commitment to strong enforcement actions using the full range of available powers. We are looking for a motivated and dedicated officer with a demonstrable commitment to top quality regulatory services. The Council will offer appropriate support to successful candidates in their professional development. &nbsp; &gt;&gt; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/EHO(FS)_JP_2024_vf04.24.pdf" target="_blank">Click here to download the Role Profile</a> &lt;&lt;&nbsp; Key Responsibilities:&nbsp; <ul> <li>Be an authorised officer for the undertaking of the Council’s statutory functions in relation to food hygiene and standards inspections, health &amp; safety and dealing with complaints</li> <li>To be competent in Environmental Health assessments and enforcement actions.</li> <li>Possess the knowledge and skills to be able to investigate possible breaches of legislation, serve notices, gather evidence and prepare cases for prosecution</li> <li>To take the lead role on projects from inception to conclusion using project management techniques</li> <li>The post holder may be required to work evenings, weekends and occasional public holidays in order to meet service requirements, this will include morning/ evening inspections for different food businesses, e.g. food markets, smokefree compliance etc&nbsp;</li> <li>Plan and organise work to ensure the delivery of those aspects of the service for which responsible</li> </ul> Qualifications and Requirements:&nbsp; <ul> <li>Applicants must hold a degree or diploma in Environmental Health (i.e. BSc/MSc).</li> <li>Applicants must be fully registered with the Environmental Health Registration Board (EHRB), as a Registered EHP (REnvH) or equivalent.&nbsp;</li> <li>NB. Candidates approaching full qualification and registration with EHRB/REnvH will also be considered, with appointment subject to achieving full EHRB/REnvH qualification within an agreed timescale.</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; <ul> <li>Satisfactory employment references and CIFAS identity checks;&nbsp;</li> <li>Satisfactory declaration of interest;&nbsp;</li> <li>Continued professional body registration;&nbsp;</li> <li>Suitable driver’s licence;&nbsp;</li> </ul> As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Caroline Drewery, Team manager Food Safety at <a href="mailto:Caroline.Drewery@walthamforest.gov.uk" target="_blank">Caroline.Drewery@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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Environmental Health Officer (F&S)

Are you passionate about making a difference in the lives of children and families? Do you have the drive to support and empower young people to achieve their full potential? If so, Birmingham Children’s Trust wants you!As our Senior Social Worker, you will play a crucial role in safeguarding and promoting the welfare of children and young people. You will work closely with families, carers, and other professionals to assess needs, develop care plans, and provide ongoing support.At Birmingham Children’s Trust, we are dedicated to providing outstanding care and support to children and families across Birmingham. Our mission is to ensure every child has the opportunity to thrive in a safe, nurturing environment. We are a dynamic and forward-thinking organisation, committed to innovation and excellence in social work practice. We have been rated as ‘Good’ by Ofsted and strive to be an outstanding fostering service!This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham, and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship. About you<ul> <li>You must be a qualified Social Worker and registered with SWE.</li> <li>Experience working with children and families in a social work setting.</li> <li>Ability in providing an outstanding service to all of our kinship carers and children who are placed within our service.</li> <li>Experience of completing high quality, analytical court reports within strict court timescales is desirable, as the work is interesting, often complex and challenging but is crucial to achieving placement stability and permanence for our children.</li> <li>Ability to work on your own initiative and be able to demonstrate a high level of interpersonal skills and an ability to work effectively with colleagues.</li> <li>Solid understanding of relevant care planning and fostering legislation and be able to confidently work within fostering regulations, national minimum standards and safeguarding procedures.</li> <li>You will have assessment and report writing skills that are analytical, evidence based and demonstrate professional curiosity and respectful challenge.</li></ul>Our offer to you:<ul> <li>In addition to the salary offered, there is an incentive payment of £1,000 and a Retention payment of up to £5,000 subject to tax and NI deductions - T&amp;C's will apply.</li> <li>A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.</li> <li>Free on-site parking.</li> <li>Full reimbursement of your annual Social Work England registration fee</li> <li>Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home.</li> <li>We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit. </li></ul> Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.





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Birmingham Children's Trust

Senior Social Worker - ASTI Team

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Grade 6- £38,058- £41,442pa &nbsp; 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you.&nbsp; This position is a front line role and is not remote working.&nbsp; You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! &nbsp;You must have a full UK driving license and have a vehicle to use for work. &nbsp;Candidates who have previously applied for this position should not submit a new application Please view Job Profile&nbsp;here For an informal discussion about the post, please contact <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is 30/06/2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Housing Officer (ASB)

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Team Manager – Children with Disabilities Team (Starting Well) London Borough of Havering Contract: Permanent Grade 10- £57,663 - £61,980&nbsp;per annum with an additional annual Market Supplement (MS) of £4,000 subject to final confirmation.&nbsp; Message from the Director Are you passionate about making a positive impact on the lives of children, young people, and families? Do you have a strong desire to be part of a transformative journey that will shape the future of Havering’s community? If so, we invite you to join us in our mission to elevate our local authority's Children's Social Care Services, situated within our Starting Well Department. Following our recent inadequate Ofsted inspection, we are embarking on an improvement journey where we aim to re-establish and reinvigorate great practice across all our services delivered in Havering. As part of this journey, we are seeking dedicated and enthusiastic social care practitioners ready to make a meaningful difference, driven by a genuine desire to advocate for children, promote their well-being, and who are not afraid to take on the challenge of working for a local authority who have been inspected by Ofsted as inadequate. In return, we want to offer you the opportunity to develop your skills through our dedicated 10 days of learning a year offer and access to our very own Social Care Academy and Systemic offer. We are committed to creating an environment where every child receives the best possible support and care, and all staff are supported to thrive and excel in safe, supported, and nurturing environments. Our Senior leaders have worked on an improvement plan, and if you are ready to embrace this challenge and play a pivotal role in shaping our journey, we encourage you to apply. We look forward to welcoming individuals who share our vision and drive. About the role&nbsp; Team Managers are integral to our office. They empower, provide high support and challenge along with motivating our social workers so we can collectively achieve best outcomes for children, young people and their families. As the Team Manager you will be responsible for: Manage and oversee staff to ensure effective delivery of services to children, young people, and their families through high quality social work in line with standards of good practice, legislation, and guidance. Lead and monitor staff in ensuring robust recording of information on relevant systems and databases in line with standards set, whilst capturing and evidencing the voice of the child. Assist the Service Manager and Head of Service in planning and developing services for vulnerable children, young people, and their families, identifying needs and potential difficulties/challenges, escalating issues as appropriate. Effectively manage budgets and ensure services are cost effective. Produce reports and attend meetings/forums as required Ideally you will be a Team Manager with some experience of working within Children with Disabilities.&nbsp; If successful you will be: <ul>
<li>Manage and oversee staff to ensure effective delivery of services to children, young people, and their families through high quality social work in line with standards of good practice, legislation, and guidance.</li> <li>Lead and monitor staff in ensuring robust recording of information on relevant systems and databases in line with standards set, whilst capturing and evidencing the voice of the child.</li> <li>Assist the Service Manager and Head of Service in planning and developing services for vulnerable children, young people, and their families, identifying needs and potential difficulties/challenges, escalating issues as appropriate.</li> <li>Effectively manage budgets and ensure services are cost effective.</li> <li>Produce reports and attend meetings/forums as required. &nbsp;</li> </ul> Please see Job Profile Here We promote a&nbsp;hybrid model&nbsp;of working for our social care staff, with a flexible approach involving working from our town hall campus/hubs. In this role, you are expected to work from our town hall campus&nbsp;when required. In addition, we also encourage a flexible approach to team building opportunities (we love a catch up over a cuppa, breakfast or lunch) which often take place Face to Face in line with our model of practice. As one of the greenest boroughs in London, resourcefulness is in our nature. We don’t wait to be told, we take the initiative. We face the future head-on, embracing new challenges with open minds and fresh ideas. There’s lots of opportunities to progress here, and if you seize them we’ll support you all the way. Choose Havering and see the difference you’ll make to the people that live, work and learn here. From caring for those who need it most, to ensuring our highways and streets are safe, providing a roof over the heads of our residents, providing excellent customer service or, enhancing our digital services for staff and residents, there are so many ways you can make a positive influence here. And, whether you’re outdoorsy, people-focused or analytical, we have a role that’s right for you. For an informal discussion about the post, please contact by email on <a href="mailto:reshma.bessesar@havering.gov.uk" target="_blank">reshma.bessesar@havering.gov.uk</a> This advert will close at 23:59 on the 29th June 2025 Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.&nbsp; The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Team Manager Childrens with Disabilites Team (Starting Well)

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Compliance Officer (Resident Services)&nbsp; Salary G5 £34,416- £37,536pa - 36 hours per week - permanent position. The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. To provide a high quality housing management compliance service which deals with fire risk assessments, clutter, unauthorised items left in communal areas and storage areas (including utility and other in-take cupboards), within Havering Council’s social housing stock. To be an advocate and champion for the borough. Support people to sustain their homes and quality of life.&nbsp; Provide advice and support on a wide range of issues including, hoarding, storage areas within the stock, and mobility scooters storage. To act as the principle point of contact for the service so that the environment and condition that residents experience on estates is high quality and well maintained. Develop strong links with other council departments to provide solutions such as; access, eliminating fire risks, dealing with hoarding, and supporting vulnerability residents to enable the Council to maintain properties in good order and to protect residents. Where relevant take action in line with the tenancy terms, leases or other legal remedies.&nbsp; To respond as directed to Members Enquires, service requests, demands, and complaints. To work as required or directed with the Police, London Fire Brigade, other statutory partners, council services, external partners and other enforcement agencies to prevent, tackle, or resolve, anti-social behaviour, nuisance, environmental issues. To enforce other similar breaches as deemed necessary. &nbsp;You must have a full UK manual driving license . For an informal discussion about the post, please contact <a href="mailto:Jody.Dielhenn@havering.gov.uk" target="_blank">Jody.Dielhenn@havering.gov.uk</a> or <a href="mailto:Amanda.Sharp@havering.gov.uk" target="_blank">Amanda.Sharp@havering.gov.uk</a> The closing date for the receipt of applications is 27/06/2025,&nbsp;however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful.&nbsp;&nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Please view Job Profile&nbsp;here Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to&nbsp;Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

We are recruiting for one Compliance Officer

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Be part of our successful Council Tax team to compile and maintain records of our 100,000 properties across the Sevenoaks and Dartford districts.
Our team are responsible for dealing with all aspects of Council Tax, from administration and billing to recovery and enforcement. You’ll be responsible for answering telephone enquiries covering all aspects of Council Tax and responding to emails and letters received from our customers.
If you have a customer service or retail background, a passion for delivering excellent customer service, and the ability to stay calm under pressure, then we would love to hear from you!
This role will be based at our Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles, where your working time will be divided between the office (2-3 days) and home working (2-3 days).
Interested in the role and want to know more?
For further details on the role, please contact one of our Revenues Team Leaders on 01732 227000.
Need advice on how to ensure you have the best chance of being shortlisted?
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 29th June 2025
Interviews: 10th July 2025.

Revenues Officer

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Do you see yourself leading a dynamic hospital discharge team?Can you use your experience to support critical decisions and inspire others?Does making an impact beyond the typical 9-to-5 inspire you?If yes, we have the perfect role for you!Our Hospital Discharge Transfers of Care Unit is looking for a passionate and dedicated Weekend Deputy Team Manager to join our team and help make a difference today!About the Role:As a Weekend Deputy Team Manager, you'll play a vital role in leading our hospital discharge service during the weekend period, working Tuesday to Saturday (36 hours).You'll:<ul>
<li>Provide day-to-day operational leadership across the team, including oversight of triage, case allocation, and assessment approvals.</li>
<li>Offer expert advice on complex discharges, safeguarding concerns, and mental capacity assessments.</li>
<li>Act as the lead manager for weekend discharges from Kings and St Thomas Hospitals.</li>
<li>Manage step-down placements into extra care schemes, ensuring efficient referral and placement processes.</li>
<li>Supervise and support social workers and assistant practitioners, promoting reflective practice and continuous professional development.</li>
</ul>This is a key leadership post where your decisions and support will directly impact timely and safe discharges for Southwark residents.About You:We're looking for a confident, experienced social care professional with the following:<ul>
<li>Qualified Social Worker status and registration with Social Work England.</li>
<li>Strong working knowledge of the Care Act, Mental Capacity Act, and Continuing Healthcare.</li>
<li>Experience leading multi-disciplinary meetings, safeguarding cases, and professional supervision.</li>
<li>A proactive and calm leadership style with the ability to make decisions under pressure.</li>
<li>Desirable (but not essential): Experience as a Practice Educator or working with ASYE staff.</li>
</ul>About the Team:Our Hospital Discharge Transfers of Care Unit plays a critical role in ensuring seamless transitions from hospital to home or care settings. We manage complex discharges and safeguarding matters with a resident-first approach. The weekend team is a vital extension of our weekday service-committed, resilient, and focused on delivering high-quality care when it matters most.You'll be joining a supportive and collaborative team where your leadership can shine, and where residents remain at the heart of everything we do.For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Nasreen Fisaha at .Additional Information:<ul>
<li>This is a 36-hour role, covering Tuesday to Saturday.</li>
<li>The post attracts time-and-a-half pay for weekend work completed.</li>
<li>This is a qualified social worker role, and leadership experience in adult social care is essential.</li>
</ul>Be part of something meaningful-apply now and lead with purpose in one of London's most diverse and committed adult social care teams.This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.Recruitment timetableRecruitment Timeline:Advert close date: 10th July 2025Interview date/s: w/c 28th July 2025 The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care, or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Southwark Council

Deputy Team Manager - Transfer of Care Weekend Team

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<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5188/Interview_Details.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5188/Intervie…</a></li>
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<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5190/Right_to_Work_.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5190/Right_to…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5191/Map_SBC_Council_Offices.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5191/Map_SBC_…</a></li></ul>

We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.
Please follow the link below to submit your application.
Equal Opportunities
Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.
Safeguarding
The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.



About us:
Tunbridge Wells Borough Council is committed to delivering high quality service to our community. We are seeking a dynamic and experienced Finance &amp; Parking Systems Analyst to join our team. This role is integral to ensuring the efficient operation of our Financial and Parking systems with scope for analysis of data to support and develop a modern, user-friendly service.
Key Responsibilities:
<ul>
<li>In this role, you’ll play a vital part in supporting Tunbridge Wells Borough Council’s Finance and Parking Services by using data analytics to inform decision-making across Finance, Procurement, and Parking services.</li>
<li>You’ll collect, collate, and cleanse data from various internal and external sources to create composite datasets for analysis, while ensuring compliance with GDPR.</li>
<li>Your work will involve developing and maintaining performance dashboards, identifying and resolving data discrepancies, and streamlining processes through system integration.</li>
<li>Additionally at times you’ll support the administration of key financial and parking systems, including providing technical support and training to staff.</li>
</ul>
About You:
<ul>
<li>We’re looking for a detail-oriented and analytical individual with experience working with large datasets and financial systems. You should be confident using tools like Microsoft Excel, Business Objects, Power BI or similar analytics tools to extract insights and support decision-making. Experience with system integration, APIs, and data transfer methods is highly desirable.</li>
<li>You’ll need excellent communication skills to explain technical concepts clearly to colleagues across the organisation.</li>
<li>A degree or equivalent experience in a relevant subject is required, and a background in finance, IT, or data analysis would be a strong advantage.</li>
<li>You will be open and trustworthy, supporting change and will seek to improve service delivery to enable the council to achieve its Digital First ambitions.</li>
</ul>
What We Offer:
<ul>
<li>24 Days Annual Leave plus bank holidays, increasing to 29 after 5 years’ continuous service</li>
<li>Membership to Local Government Pension Scheme with 19.7% employer contribution</li>
<li>Career development and training opportunities</li>
<li>Access to eye care vouchers and VDU Glasses</li>
<li>Cycle to Work Scheme</li>
<li>Access to EAP Services 24/7</li>
</ul>
To Find out More:
For further information regarding this post, please see the attached Job Description and Person Specification. For an informal discussion regarding this role please contact Ben Isted on 01892 554138 or email any questions to <a href="mailto:Ben.Isted@Tunbridgewells.gov.uk" target="_blank">Ben.Isted@Tunbridgewells.gov.uk</a>

Tunbridge Wells Borough Council

Finance & Parking Systems Analyst

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Do you have experience supporting people with complex needs?Can you build strong, respectful relationships and challenge entrenched social issues?Does the idea of working creatively to help women take control of their lives inspire you?If yes, we have the perfect role for you!Our Pause Southwark Service is looking for a passionate and dedicated Practitioner to join our dynamic team and help make a real difference.About the Role:Pause Southwark works with women who have experienced - or are at risk of - repeated removals of children from their care. As a Practitioner, you will:<ul>
<li>Use intensive, flexible, and assertive outreach to build trusted relationships.</li>
<li>Co-develop care plans and deliver bespoke, creative interventions to support personal goals.</li>
<li>Promote effective use of long-acting reversible contraception (LARC) as part of the Pause model.</li>
<li>Work closely with key local services including health, housing, and mental health.</li>
<li>Apply trauma-informed, evidence-based approaches and ensure high-quality case recording and data management.</li>
<li>Safeguard adults and children, contribute to reflective practice, and promote continuous learning.</li>
</ul>This role involves managing women's support budgets and requires flexible working, including occasional work outside normal office hours.This is a 12 month Fixed Term Contract.About You:To succeed in this role, you will bring passion, resilience, and professional insight, alongside:<ul>
<li>A relevant qualification or equivalent experience (e.g. social work, mental health, education, criminal justice, youth work, or counselling).</li>
<li>Knowledge of safeguarding, child development, and trauma-informed practice.</li>
<li>Experience working with individuals with complex needs, including substance misuse, domestic abuse, and mental health challenges.</li>
<li>Confidence in case management and advocating on behalf of vulnerable clients.</li>
<li>Strong communication and interpersonal skills, with the ability to influence, challenge, and inspire.</li>
<li>An understanding of professional boundaries and a commitment to reflective practice.</li>
</ul>You must also be willing to travel and attend national Pause learning events.About the Team:Pause Southwark is part of a national network that supports women to break the cycle of trauma and repeated child removals. Our team is committed, creative, and compassionate, offering high levels of peer support and shared learning. We foster a culture of reflection, collaboration, and professional development -where you'll be supported to grow and make a meaningful impact.For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Jody Torode at .Additional Information:<ul>
<li>This is a 12 month Fixed Term Contract</li>
<li>An Enhanced DBS is required</li>
</ul>Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.Recruitment timetableAdvert close date: 11:59pm on 25th June 2025Shortlisting date/s: 30th June 2025Interview date/s: 7th July 2025The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul>
<li>Members of the Armed Forces and veterans</li>
<li>Are currently in care, or have previously been in care</li>
<li>If you consider yourself to be disabled or if you have a long-term health condition</li>
</ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

219 Jobs in Sevenoaks, UK