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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6317/CCT_Full_employment_pack_2026.pdf" target="_blank">CCT_Full_employment_pack_2026</a></li>
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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Customer Contact Adviser Location of work: Town Hall (On Site) with some Hybrid working by arrangement with the Contact Manager Salary: &nbsp;£26,346 per annum pro rata Basis: Fixed Term Contract for 9 months – 14 hours per week across two days
This appointment is temporary to cover long term sick absence.
 About the Role We have an exciting opportunity for a motivated Customer Contact Adviser to join our supportive, fun &amp; friendly Customer Contact Team.
 Our key responsibility is to deliver a high-quality contact service to residents, other Council customers and internal clients across the range of channels available and to provide a source of quality information.
 Demonstrating that you are an innovative, supportive, positive, and a flexible person, you will be able to contribute towards our 5-year plan.
 With full training provided, this is an excellent opportunity for you to progress your career in Customer Service
 What will you do? • &nbsp; &nbsp;To act as the initial point of contact for enquiries covering a wide range of Council services, through all contact channels (telephone, face to face, email, social media and web). • &nbsp; &nbsp; Resolving enquiries and providing guidance to customers across all contact channels. • &nbsp; &nbsp; Deliver information in a succinct and confident manner. • &nbsp; &nbsp;Understanding the customers' needs, escalating where appropriate and undertaking any follow up administrative work or system input tasks. • &nbsp; &nbsp;Confidently handling administrative tasks such as updating our website content, answering email/social media enquiries
 What will you need? • &nbsp; &nbsp;Proven experience in listening, extracting and assessing important information • &nbsp; &nbsp;Customer Service experience ideally in a call centre environment • &nbsp; &nbsp;Great verbal &amp; written communication skills • &nbsp; &nbsp;Ability to answer a high volume of calls and process information • &nbsp; &nbsp;Ability to work well under pressure and multitask • &nbsp; &nbsp;A desire to improve your skills, knowledge and experience • &nbsp; &nbsp;Microsoft and Excel office skills
 Staff Benefits In exchange for your expertise, experience, and enthusiasm, we will offer you: • &nbsp; &nbsp;Support in continuing your personal development • &nbsp; &nbsp;Competitive contributions of 15% towards the LGPS pension scheme. • &nbsp; &nbsp;Access to a range of discounts including local and high street stores.&nbsp; • &nbsp; &nbsp;Salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership. • &nbsp; &nbsp;A generous annual leave entitlement.
 Additional Information For an informal discussion about the role, please email Lisa Apostolakis, Customer Contact Manager at <a href="mailto:Lisa.apostolakis@reigate-banstead.gov.uk" target="_blank">Lisa.apostolakis@reigate-banstead.gov.uk</a> &nbsp;and James Brindle, Customer Contact Team Leader at <a href="mailto:james.brindle@reigate-banstead.gov.uk" target="_blank">james.brindle@reigate-banstead.gov.uk</a>&nbsp;
 We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates.
 Closing date: 27th January 2026&nbsp; Interviews: Tues, 3rd, Weds 4th &amp; Thurs 5th February 2026
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative, and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
 Local Government Reorganisation&nbsp; Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority. &nbsp;
 Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
 Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead

Customer Contact Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5806/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6064/JD_Customer_Services_Officer_Career_Grade_March_2023.docx" target="_blank">JD_Customer_Services_Officer_Career_Grade_March_2023</a></li>
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To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Are you looking for a job with variety and the opportunity to deliver a high standard of service to our customers across the Borough?
Would you like to be part of a friendly and motivated team at the heart of the Council?
We are looking for an enthusiastic Customer Services Officer with excellent communication skills who will take ownership of the customer journey, responding promptly and effectively to customer enquiries.
You will be the first point of contact for external and internal customers, responding by phone, email and in person to enquiries relating to a wide range of Council services, resolving or escalating these as necessary and updating customer records accordingly.
This is an excellent platform for you to progress your professional career in Customer Services.
This is a fixed term contract for 12 months working part time hours on the following pattern - Wednesday 1.00pm to 5.00 pm (4hrs), Thursday 8.45am to 5.15pm ( 7.5 Hrs) and Friday 8.45am to 4.45pm. (7hrs)
For an informal discussion about the post, please contact Helen Bower, Customer Services Centre Manager, on 01483 523220 or by email: <a href="mailto:Helen.Bower@waverley.gov.uk" target="_blank">Helen.Bower@waverley.gov.uk&nbsp;</a>
&nbsp;Advert closing date - 26th January 2026 at 9am
Interview date - w/c 2nd February 2026
We do not accept CVs without a completed application form.&nbsp;
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer and interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Customer Services Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5353/Wellbeing_Daycare_Assistant_Role_Profile_Dec_25.pdf" target="_blank">Wellbeing_Daycare_Assistant_Role_Profile_Dec_25</a></li>
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Please apply online via the link provided by completing our application form. Please note, we do not accept CVs for this position.



We are looking for an enthusiastic, passionate, and friendly individual to join our team at the Community and Wellbeing Centre, Epsom. You will lead on being creative with activities in our Centre along with supporting our members’ wellbeing.
The focus of this role is to support and understand members’ needs, whilst planning and building on the activities at the Centre, supporting the Centre Coordinators.
The ideal candidate will need to understand the needs relating to older people and have a background in a care environment, you will need be organised, able to work independently and manage your time well to ensure you are able to meet the needs of the members.&nbsp; You will need to have excellent verbal communication and people skills. Have a drive, passion, and a flair for being creative.
You will be expected to deliver a person-centred approach to our members which includes delivering activities and supporting members’ wellbeing. You will be core to the daily delivery of our services to our members.
At Epsom &amp; Ewell, we aspire to deliver high quality services to our residents. We might be small, but we have big plans to serve our population of 80,000 residents.
If you would like to make a positive impact within our Community and Wellbeing Centre and to be part of a professional and committed team then this role may be for you. &nbsp;Your contribution will help maintain the high standards of service our community relies on, making a real difference to people’s lives every day.
We look forward to receiving your application. For further details please contact Katie Charman on 01372 720563
Closing date:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;25 January 2026
Interviews/ assessments:&nbsp;&nbsp;&nbsp; w/c 02 February 2026

Wellbeing Daycare Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4216/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4572/TAB5_Evening_Security_and_Caretaker_Job_Description_-_June_2024.pdf" target="_blank">TAB5_Evening_Security_and_Caretaker_Job_Description_-_June_2024</a></li>
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To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



We are looking for a reliable and calm Evening Security and Caretaker to support the safety, security and smooth running of our central offices, annexe building and Borough Hall during evening hours.
This is an important role that helps ensure our buildings remain safe, well-presented and welcoming for staff, members and the public.
Working largely independently during evening shifts, you will oversee building security, respond effectively to emergencies, and support evening meetings and events. You’ll also liaise with colleagues such as the evening receptionist and cleaning staff to ensure high standards are maintained.
The most important qualities for this role are:
* Ability to work confidently both alone and as part of a team, following verbal and written instructions and using initiative when required
* Calm and effective response in emergencies, including security incidents, fire or lift evacuations
* Commitment to maintaining safe, well-presented buildings, with a strong focus on customer care and professionalism
This is a part time role working Monday and Friday from 5pm to 9pm.&nbsp;
Experience in a similar caretaking or security role, and confidence in lone working, will be an advantage. Training will be provided where required.
For more information or an informal discussion around the role please contact Iwona Kapciak on&nbsp;
<a href="mailto:Iwona.kapciak@waverley.gov.uk" target="_blank">Iwona.kapciak@waverley.gov.uk</a>&nbsp;
&nbsp;Advert closing date - 26th January 2026 at 9am
Interview date - 3rd February 2026
We do not accept CVs without a completed application form.&nbsp;
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer and interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Evening Caretaker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5234/Information_for_Candidates.doc" target="_blank">Information_for_Candidates</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5235/Organisational_Culture_framework.doc" target="_blank">Organisational_Culture_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5236/Reference_Form_11B_for_posts_requiring_DBS.doc" target="_blank">Reference_Form_11B_for_posts_requiring_DBS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5237/Reference_Form.docx" target="_blank">Reference_Form</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5240/Job_Profile_-_Playrangers__2_.pdf" target="_blank">Job_Profile_-_Playrangers__2_</a></li></ul>

Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail <a href="mailto:PeopleandOD@guildford.gov.uk" target="_blank">PeopleandOD@guildford.gov.uk</a> quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully.
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We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.
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Follow us on Twitter @GuildfordBC



The Community Wellbeing team at Guildford Borough Council has an exciting opportunity available for an enthusiastic playworker to join our popular Playrangers service. The Playranger service is looking for highly motivated and organised individuals who are able to advocate for and demonstrate the value and importance of good quality, outdoor play for children in the borough.&nbsp;
The&nbsp;Playrangers&nbsp;team&nbsp;is involved with&nbsp;the day-to-day delivery of the&nbsp;Playrangers&nbsp;service, providing accessible and challenging outdoor play opportunities in local parks and open spaces across the borough. The&nbsp;Playranger&nbsp;sessions have an overall aim to encourage,&nbsp;support&nbsp;and widen accessibility to play opportunities for children within the borough; to play freely and enjoy the benefits of playing in the outdoors in their community. The primary age range of children for this service is&nbsp;five&nbsp;to twelve years old.&nbsp;
Day-to-Day Duties&nbsp;
You will&nbsp;arrive at the&nbsp;depot to pick up the&nbsp;Playrangers&nbsp;van&nbsp;and head to&nbsp;one of the six sites. You will need to unload the play equipment from the van. An element of manual handling is needed.&nbsp;
The session will include&nbsp;monitoring&nbsp;the children’s&nbsp;behaviour,&nbsp;safeguarding&nbsp;and encouraging children to&nbsp;play freely and&nbsp;together.&nbsp;&nbsp;&nbsp;
Working hours will be outdoors and involve the direct delivery of play opportunities to children and young people&nbsp;in all weather.&nbsp;
Additional Information&nbsp;
The successful applicant will&nbsp;be required&nbsp;to undertake essential training and will have access to a range of extra training opportunities related to the role.&nbsp;
This post requires an enhanced DBS disclosure for regulated activity working with children and a full UK driving license. Guildford Borough Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.&nbsp;
Hours available between 3.00pm and 6.00pm (3.15pm to 5.45pm for non-driver), Monday, Tuesday and Wednesday on a rota basis, plus occasional weekend work available. Main delivery is school term time. There will be occasional work offered during the school holidays for events.

5 Part time Jobs in Surrey