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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1595/3_-_CUSTOMER_SERVICE_ADVISER_June_2014.doc" target="_blank">3_-_CUSTOMER_SERVICE_ADVISER_June_2014</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
An opportunity has arisen within our Customer Service team for a part-time Customer Service Adviser. In this front-facing role, you’ll be a key point of contact for residents and visitors, representing Hertsmere Borough Council with professionalism and empathy.
You’ll handle a wide variety of enquiries across all council services by phone, email, and in person, delivering a high standard of customer service at all times. The role requires excellent interpersonal and communication skills, along with the ability to work independently, remain calm under pressure, and meet performance targets.
What we offer:
<ul>
<li>27 – 32 days annual leave (pro rata), depending on length of local government service</li>
<li>All bank holidays off</li>
<li>Local Government Pension Scheme</li>
<li>Free gym membership</li>
<li>Cycle-to-Work scheme and free Beryl Bike rides for staff</li>
<li>Free wellbeing benefits (including lunchtime yoga, flu jabs, and health MOTs)</li>
<li>Employee Assistance Programme</li>
</ul>
This post is offered on a permanent, part-time basis, working 22.5 hours per week, Monday to Friday, 9.30am-2pm (other working pattern could potentially be considered by the manager, such as 3 full days per week, depending on business needs).
If you're passionate about helping others and thrive in a fast-paced environment, we’d love to hear from you.
Closing Date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10am, Monday 1st December

Hertsmere Borough Council

Customer Service Adviser (Part Time)

Job Title: Inclusion Specialist - Deaf and Hearing Support Service Starting Salary: £31,537 progressing to £34,434 pa pro rata Hours: 22 hours per week, term time only Location: Hemel Hempstead - with flexible working Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Do you enjoy working closely with families to enable deaf children to thrive? Can you offer a supportive and knowledgeable professional presence in homes and settings whilst working collaboratively with Qualified Teachers of Deaf Children and Young People? You can play a part in Hertfordshire’s vision to deliver services that have positive outcomes for the community, striving to empower citizens and communities, who are at the centre of everything we do.&nbsp; Our well-established service is looking for an Inclusion Specialist to join the Deaf and Hearing Support Service to work with deaf children, young people and their families to deliver services to meet their needs.<h4>About the role</h4>You will work within the Deaf and Hearing Support Service to:• Offer one-to-one home visits with parents to accurately assess their needs and offer them family centred support in parenting a deaf baby.&nbsp; • Help to set up parent support groups for deaf babies and children.&nbsp; • Encourage and support parents in maintaining parent led groups.&nbsp; • Provide information, advice and guidance to families about communication choices to support language acquisition. • Collaborate with other practitioners in the team around the child in order to support the best outcomes for the child and the family.&nbsp; • Be able to present to groups of both parents and professionals.This role involves actively taking on board the views of the people of Hertfordshire, respecting the diversity of communities and acting on their feedback to improve their access to deaf services. Therefore, you’ll need to be able to work under pressure and be extremely well organised, taking a pro-active approach to your workload.<h4>About you</h4>Essential:<ul><li>Experience working with families, ideally including deaf children.</li><li>Comprehensive knowledge and practical application of safeguarding procedures, confidentiality, and data protection.</li><li>Strong understanding and experience of child development.</li><li>Clear grasp of family-centred practice principles.</li><li>Good knowledge of language development and acquisition.</li><li>Ability to work both independently and collaboratively within a team.</li><li>Good organisational skills and ability to manage your workload effectively.</li><li>Excellent communication skills with people of all backgrounds.</li><li>Experience in accurate record-keeping and using databases, with a solid understanding of data protection protocols.&nbsp;</li></ul>Desirable:<ul><li>Knowledge of British Sign Language (BSL) Level 1 is desirable, or a willingness to learn.&nbsp;</li></ul>Join us in making a meaningful difference – providing individualised support to deaf children and families in their homes and signposting them in times of need. If this sounds like the opportunity for you, we would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Helen.Cromack@hertfordshire.gov.uk" target="_blank">Helen.Cromack@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: w/c 15th December tbcBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Hertfordshire County Council

Inclusion Specialist - Deaf and Hearing Support Service

Job Title: Senior Communications Manager Starting Salary: 53,806 progressing to £59,496 per annum (pro rata for part time) Hours: minimum 18.5 per week; 3 days a week Wednesday - Friday Location: Stevenage with hybrid working opportunities; minimum 1 day in the office Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Our award-winning communications team is a strategic partner to the Chief Executive, Executive Directors, and the political administration to deliver a service that directly supports the delivery of our new Corporate Plan.You will be working in collaborative and evolving environment, advising the organisation’s most senior leaders. You will lead on communicating topics that make a real difference to our colleagues, residents and the communities we serve during a period of significant change for local government which will be both challenging and rewarding.<h4>About the role</h4>You will jointly lead a team focussed on delivering internal communications, change communications and high impact corporate campaigns to support Hertfordshire’s vision to create a ‘sustainable, inclusive and thriving Hertfordshire’.Key areas of focus include:<ul><li>Leading on internal communications and engagement for approx. 8,000 colleagues across all council departments.</li><li>Providing expert advice to the Chief Executive and senior directors across a broad range of subjects, including change comms and colleague engagement.</li><li>Promoting and encouraging the early integration of strategic communication in wider corporate and service strategies and plans.</li><li>Delivering high quality, complex integrated campaigns across varied channels.</li><li>Leading the delivery of a transformation communications strategy for significant change programmes.</li><li>Evaluating the effectiveness of communication against objectives. Review lessons learnt and compare with industry best practice to identify areas for improvement for future communication strategies.</li><li>Accountable for setting the direction and ensuring consistency of the Hertfordshire County Council brand.</li><li>Managing, supporting and developing a team (7FTE) specialising in internal.</li><li>Communications and employee engagement, corporate campaigns and brand design;</li><li>Taking a leadership role in a wider team of expert communicators as a member of the Communications Senior Management Team.</li></ul><h4>About you</h4>Essential<ul><li>Proven track record of planning, delivering and evaluating integrated corporate campaigns (external and internal audiences).</li><li>Experience of managing internal communications and employee engagement initiatives.</li><li>Experience of developing excellent internal and external stakeholder relationships across. complex organisations, preferably within local government.</li><li>Able to champion the communications service offer and negotiate with and influence senior leaders.</li><li>Excellent understanding of transformation/change communications theories and principles. and experience of applying them to plan effective campaigns.</li><li>Fantastic writing and editing skills.</li><li>Energetic, driven and enjoys working as part of a team.</li><li>Experience of managing and developing high performing teams.</li><li>Excellent working knowledge of research and evaluation techniques, and innovative practices in communications.</li></ul>Desirable<ul><li>Experience of managing people and teams through organisational change.</li><li>Understanding and experience of marketing and branding best practice with experience of developing and managing corporate brands.</li><li>Experience of commissioning and managing suppliers such as designers and content producers.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP13 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Nick.Henegan@hertfordshire.gov.uk" target="_blank">Nick.Henegan@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 1st December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Senior Communications Manager

Job Title: Habilitation Specialist (CYPVI) - Vision Impairment Team Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 22.5 per week, term time only (39 weeks per year) Location: Hemel Hempstead - covering County Wide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>The Vision Impairment Team provides specialist support to Children and Young People with Vision Impairment (CYPVI), promoting access to education, supporting the development of essential skills for independence and as part of preparation for adulthood.The Vision Impairment Team work closely with families, educators, and other professionals to ensure consistent, person-centred support that enables each CYPVI to thrive both educationally and socially.<h4>About the role</h4>The role of the Qualified Habilitation Specialist is to provide expert habilitation work of an excellent standard. This includes delivering tailored habilitation training - orientation, mobility, and independent living skills - across home, school, and settings.Key ResponsibilitiesUnder the supervision and line management of a Lead Teacher for Vision Impairment, you will:<ul><li>Coordinate all aspects of habilitation training (orientation, mobility, daily living skills) for CYPVI.</li><li>Assess, plan, deliver, and monitor individual habilitation needs in collaboration with CYPVI, parents/carers, and others.</li><li>Conduct environmental audits in schools/settings as needed.</li><li>Complete risk assessments and advise on risk management strategies (e.g. trips/activities).</li><li>Provide one-to-one habilitation training across various settings (home, school, public spaces).</li><li>Make home visits and offer evening sessions based on CYPVI needs.</li><li>Support parents/carers and professionals to ensure consistent habilitation across home and school.</li><li>Assist CYPVI during transitions between educational settings.</li><li>Liaise with families, educators, and professionals regarding CYPVI habilitation needs.</li><li>Maintain detailed records and produce reports as required.</li><li>Contribute to EHC Plan assessments and reviews.</li><li>Help plan and deliver countywide training for staff and peer groups.</li><li>Promote multi-agency collaboration with professionals supporting CYPVI.</li><li>Work with SEND SAS and local partnerships to support early intervention.</li><li>Participate in or organise extracurricular habilitation activities.</li><li>Review training aims/objectives in line with national Quality Standards (2022).</li><li>Stay updated on research and developments to enhance service delivery.</li></ul><h4>About you</h4>Essential:<ul><li>You will hold either a BSc (Hons) Habilitation Work (with CYP) or Graduate Diploma in Habilitation and Disabilities of Sight (with CYP):</li></ul>Qualified Habilitation Specialist CYP - BSc (Hons)Specialist Qualification in Habilitation and Disabilities of Sight CYP - Grad Dip<ul><li>Evidence of continued professional development (CPD) relevant to vision impairment and habilitation.</li><li>You will hold and maintain registration with Habilitation VI UK and/or RWPN.</li><li>Experience in delivering habilitation training to CYPVI.</li><li>Experience of delivering training to adults.</li><li>Skilled in assessing needs, planning, and delivering mobility and Independent Living Skills programmes.</li><li>Confident conducting environmental audits and risk assessments.</li><li>Strong communication skills with children, families and professionals.</li><li>Knowledge of SEND legislation and Education Health Care Plans.</li><li>Competent in record-keeping and report writing.</li><li>Flexible with working hours within the working week.</li><li>Committed to safeguarding, inclusion, and professional development.</li><li>Driving licence and access to a vehicle for work purposes or ability to travel independently.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Rebecca.Payne@hertfordshire.gov.uk" target="_blank">Rebecca.Payne@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 28 NovemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Habilitation Specialist (CYPVI)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0186/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0187/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0188/TO_-_Technical_Officer_Job_Description_December_2024_RJB__05_.doc" target="_blank">TO_-_Technical_Officer_Job_Description_December_2024_RJB__05_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0189/TO_-_Technical_Officer_personal_specification_December_2024_RJB__05_.doc" target="_blank">TO_-_Technical_Officer_personal_specification_December_2024_RJB__05_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Post:&nbsp; Technical Officer (REF: TO)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Salary: Starting salary £38,518.48 per annum 
Hours: 37 Hours per week
Bishops’ College/Hybrid
Broxbourne is a very attractive, vibrant place to work with excellent connections to London and the rest of the country. Our busy Environmental Health team is committed to improving the quality of life of our residents and we want to recruit an excellent communicator and problem solver who is keen to join a team at the forefront of the latest initiatives in the environmental field. They will be involved in the full range of environmental health activities, including:
<ul>
<li>Environmental protection – pollution control, planning consultations, statutory nuisance and general public health complaints</li>
</ul>
<ul>
<li>Food and Health and Safety in commercial premises, health promotion, infectious diseases and licensing activities</li>
</ul>
<ul>
<li>Housing and Residential – providing private sector housing advice and investigations.</li>
</ul>
Applicants are expected to have a NEBOSH general certificate and must have some experience of all or some aspects of this work. We welcome applications from experienced Technical Officers or new Technical Officers just starting on their career journey. They must hold a full valid driving licence and be willing to work on a rota basis to cover our out of hours noise service.
The ability to converse at ease with members of the public and provide advice in fluent English is essential in this post.

We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). 
The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.

We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.

Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 23 November 2025 (quoting the above reference).
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a>
Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Technical Officer – Environmental Health

Location: Opportunities across districts in Hertfordshire. Please specify your preferred location at application stage. Salary: £12.85- £13.52 per hour Hours: Opportunities for 5, 7.5 or 10 hours per week term-time; in the evenings. Contract: Permanent Are you passionate about helping young people develop the skills and confidence they need to get the best start in life?Are you energetic and creative with skills and knowledge to share?Our excellent training and ongoing support will turn your passion into expertise that can change lives.<h4>About the Team</h4>You will be in one of the 10 Services for Young People district teams and will have the opportunity to make a real difference to the prospects of young people.Working with young people locally aged 11 to 17 in groups of 12-25, many of whom face challenges in their home life, education or local community, you’ll help us deliver targeted prevention and early interventions, informal education opportunities and develop their skills. &nbsp;Supported by qualified and experienced staff, you will be a key member of our team supporting the delivery of a diverse range of curriculum programmes including independent living skills and emotional wellbeing, to supporting young people in staying away from crime, anti-social behaviour and offering guidance on relationships and sexual health.<h4>About the role</h4>Our sessions run for 2.5 hours and typically evenings Monday – Saturday during term time which depending on the weekly hours you can commit to could be the following:<ul><li>5 hours = 2 sessions a week</li><li>7.5 hours = 3 sessions a week</li><li>10 hours = 4 sessions a week</li></ul>We’re looking for people from a wide variety of backgrounds who have worked with Children and/or Young People in a voluntary or paid capacity.Additionally, we are keen to hear from those who have skills to share in areas such as sports, outdoor learning, art &amp; crafts, media, music, health as a tool to establish a relationship and engagement with our young people.If you’re passionate about working with young people, keen to learn, have good communication skills and are a team player, you’ll fit right in to our friendly, supportive and collaborative working environment.Whilst a driving license is not essential some of our locations can be a little challenging on public transport so a car and license would be preferrable. In return, amongst many benefits and training Hertfordshire can offer you, we will offer you opportunities to develop your youth work practice.<h4>About you</h4>Essential:<ul><li>Willingness and ability to work regular weekly evening sessions including Fridays.</li><li>Having worked or currently working in a role with children and/of Young People (paid or voluntary capacity)</li><li>Ability to develop professional relationships with young people and vulnerable young adults.</li><li>Good knowledge, interests, skills or training that would enable you to contribute to positive informal educational activities with young people and vulnerable young adults.</li><li>Understanding of the key issues which young people and vulnerable young adults face and the ability to identify their needs.</li><li>Experience of working as a member of a team and evidence of successful contributions you have made to a team's work.</li><li>Willingness and ability to complete the compulsory Certificate in Youth Work, a commitment to undertake ongoing professional development and to put what you learn into practice.</li><li>An understanding of equal opportunities and knowledge of how you would put that into practice.</li></ul>Desirable:<ul><li>Skills in areas such as sports, outdoor learning, art &amp; crafts, media, music, health</li><li>Full UK driving licence &amp; regular access to a vehicle.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Questions? Then feel free to email <a href="mailto:SfYP@hertfordshire.gov.uk" target="_blank">SfYP@hertfordshire.gov.uk</a> or visit our website to find out more information&nbsp;Work for Services for Young People.Interviews will take place throughout the advertising period on an on-going basis.&nbsp;Be the person who makes a difference to young people. Join us today. Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>YSW 5-8 Job Outline.pdf</li></ul> 





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6 Part time Jobs in Hertfordshire