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Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Senior Lawyer (Childcare)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9695/Control_Centre_Manager_JD_and_PSpec_2025.pdf" target="_blank">Control_Centre_Manager_JD_and_PSpec_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9696/Notes_to_Candidates_-_October_2023.pdf" target="_blank">Notes_to_Candidates_-_October_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9697/work-for-us.pdf" target="_blank">work-for-us</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9698/Recruitment-_Privacy_Notice.pdf" target="_blank">Recruitment-_Privacy_Notice</a></li>
</ul>



<a href="https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/0740/Notes_for_candidates_May_2018.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/0740/Notes_fo…</a>

INTERNAL ONLY 
Job title: Control Centre Manager (internal applicants only)
Location: Market Harborough, Leicestershire – office based with some homeworking
Status: Permanent
Hours: 37 hours per week 
Grade: Grade 7 - £38,220 to £40,777
Harborough District Council is seeking an experienced manager for its Lifeline Control Centre.
The Control Centre provides an emergency telecare alarm system (‘Technology Enabled Care’) that supports vulnerable customers.&nbsp; It also receives and manages general council enquiries outside office hours. Along with the Council, the service is provided to a number of local councils and other partners/organisations.
The role involves management of direct service provision to customers; managing projects, reviewing existing services; piloting new services; and developing and applying information systems, especially through information technology. Marketing services to a range of customers is also a key part of the role.
The Control Centre service is delivered by a team of operators, so the ability to manage and lead staff, and team development will be critical. The successful candidate will also need to manage the service budget, ensure resources are allocated effectively and efficiently and that the service continues to generate increased income.
An understanding of information technology and its application in supporting customers, excellent interpersonal and communication skills, and the ability to solve problems and lead a team that works under pressure are essential.
The successful candidate will be required to work outside normal office hours from time to time and act as emergency contact on a rotating basis for which time off in lieu will be given or appropriate overtime payments authorised. The Control Centre Manager is responsible for ensuring that services are maintained 24 hours per day, 365 days per year.
This post is subject to a standard criminal background check via the Disclosure and Barring Service. 
Harborough District Council has an open and positive stance on the protection of children, young and vulnerable people.&nbsp;
All applicants should be aware that any employee who is at threat of redundancy at the time of a position being advertised will have priority status.
We are currently only accepting applications from internal applicants.
The closing date for receipt of completed applications is&nbsp;9am on 6th November 2025. It is anticipated that interviews will be held on 10th November 2025.
Desirable criteria from the person specification may be used for sifting purposes.
Please apply for this job online
Should you have any difficulties&nbsp;submitting your application please email <a href="mailto:human.resources@harborough.gov.uk" target="_blank">recruitment@harborough.gov.uk</a>.&nbsp;CVs will not be accepted.&nbsp;
Find out more about the <a href="https://www.harborough.gov.uk/homepage/221/work_for_the_council" target="_blank">benefits of working at Harborough District Council</a>

Control Centre Manager (INTERNAL APPLICANTS ONLY)

About the roleAs our Business Support Assistant / Scheduler, you’ll be at the heart of our operations, ensuring that the people we support receive timely and well-planned calls from our dedicated team. You’ll be responsible for managing daily schedules, responding to changes quickly, and keeping everything running smoothly behind the scenes.In this rewarding role, you will:<ul><li>Schedule and coordinate support calls, making sure the right people are in the right place at the right time.</li><li>Respond to changes and emergencies, adapting schedules with care and efficiency.</li><li>Communicate clearly with support staff and service users, ensuring everyone is informed and supported.</li><li>Maintain accurate records and systems, helping us deliver consistent, high-quality care.</li></ul>This is more than just a scheduling role—it’s a chance to be part of a team that truly makes a difference. If you’re proactive, detail-oriented, and thrive in a fast-paced environment, we’d love to welcome you to our team.We also have the below incentives:<ul><li>Business mileage paid at 45p an hour</li></ul>What will you be doing?MAIN RESPONSIBILITIES 1. You are responsible for maintaining and developing electronic and paper record systems to ensure that the business is adequately supported. This will require a confident, accurate and timely approach to using MS Word, MS Excel and other software as appropriate. In particular, you play an important part in ensuring that customer, staff and performance data held on the Company’s management information system is always up to date, in particular staff rostering. Additionally, you will produce a range of detailed documents to the required standard and within timescales. 2. You must ensure that financial systems and processes are carefully followed in relation to the handling and care of petty cash, residents’ monies and any other required accounts, keeping accurate records and meeting reporting deadlines. You will co-ordinate the provision of stocks of resources and office supplies to maintain the effective operation of the service while minimising waste. This will involve the appropriate use of electronic ordering and payment systems. 3. You provide a wide range of administrative support to managers and colleagues specifically within your team but also generally across the Company. This includes responding to standard enquiries and correspondence, maintaining your manager’s diaries and meeting schedules and undertaking other tasks as instructed. You will be expected to offer guidance and assistance to colleagues with administrative tasks, use of IT equipment and the application of associated North Northamptonshire Council processes. 4. You are responsible for undertaking reception duties and responding to telephone and face to face enquiries. You should deal with callers and visitors in a proactive manner in accordance with the Company’s customer service standards. You should build good working relationships with internal and external managers, colleagues and customers and their carers. You must ensure that your communication style is always clear and polite.5. You will be expected to actively participate in staff meetings, team activities, supervision, appraisals and training. 6. At all times you must demonstrate an awareness and understanding of the procedures, policies and legal requirements relating to the work that you do. This includes equality and diversity, data protection and financial regulations. You must also ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons. 7. You may be required to carry out other duties which fall within the broad spirit, scope and purpose of this job description and which correspond with the grade of the post.About you<ul><li>Satisfactory clearance of an enhanced Disclosure and Barring service check.</li><li>Educated to GCSE or Equivalent</li><li>Level 2 or above in Business Administration or equivalent (or willing to work towards)</li><li>Proven experience in this sector</li><li>Demonstrate an interest in working in this area and the ability to undertake the role</li><li>Good verbal and written communication skills. Sufficient to write clear, concise, and accurate reports and to enable effective communication</li><li>Practical approach to resolving problems and achieving results</li><li>Able to travel effectively to various locations, using a vehicle</li><li>Flexible, adaptable, and tolerant to meet the needs of the service</li><li>Able to meet the physical requirements of the role</li><li>Ability to attend, successfully complete and understand the need for mandatory training</li><li>Able to work within set procedures and systems</li><li>Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.</li><li>Understanding of equality standards and diversity </li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Business Support Assistant / Scheduler

About the roleNorth Northamptonshire is growing and evolving rapidly as a Council and as a Community. It is an exciting time to be joining us. With Growth comes development, from house extensions to urban extensions; warehouses to wind farms; one person’s dream, is another’s nightmare. Development is challenging; are you up for that challenge? The Development Liaison Team brings together the Council’s highway advice, highway adoption and highway agreement services supported by our partners in Kier Highways, this small but dedicated team needs you to meet the challenges ahead.As our Senior Highway Adoption and Agreements Engineer you will provide the vital highway engineering knowledge and experience the Council needs to ensure new roads and streets as well as highway improvements are fit for purpose and comply with our exacting standards. We look forward to you helping us shape our new and emerging communities whilst protecting our existing vibrant and beautiful historic towns and villages. What will you be doing?The Senior Highway Adoption and Agreement Engineer sits within the Development Liaison team of the Councils Highways and Waste services which brings together the Council’s highway advice, highway adoption and highway agreement services supported by our partners in Kier Highways. This small but highly effective and dedicated team needs an experienced Senior Engineer to lead the Highway Adoption and Highway Agreement functions. You will negotiate legal agreements including those under Section 38 and Section 278 of the Highways Act 1980 required to facilitate new development. You will also lead on providing technical and engineering advice and support for the Council to ensure that developer proposals comply with appropriate local and national standards as well as working with developers to get new roads adopted.You will be managing a small team with big responsibilities vital to ensure the Council’s aims and objectives of supporting appropriate development and growth are achieved.About youAre you our new Senior Highway Adoption and Agreements Engineer ready to lead our highway adoption and agreement services so vital to make sure new developments are served by the infrastructure necessary and which is compliant with appropriate standards? You will be a suitably experienced and qualified engineer familiar with local government and development processes, the planning system as well as the highway adoption mechanisms. Your experience in highway design and managing a team with multiple schemes, balancing priorities and resources both internal and external will help us to deliver the services necessary to facilitate development. Contact Chris Bond at <a href="mailto:Chris.Bond@northnorthants.gov.uk" target="_blank">Chris.Bond@northnorthants.gov.uk</a> for more information about this position. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





<ul></ul>

Senior Highway Adoption and Agreements Engineer

About the roleNorth Northamptonshire Council are currently seeking applications from ambitious and motivated individuals to work at Corby East Midlands International PoolWe have an opportunity for two part leisure customer advisors. One contract being 24.25 hours per week -Monday - 14.00-20.00Thursday - 9.00-16.00Friday - 15.00-19.00Saturday - 7.45-15.00 The other contract being 19.25 hours per week - Tuesday - 16.00-22.00Wednesday 16.00-22.00Saturday - 9.00-16.15What will you be doing?<h4>Main Duties and Responsibilities :</h4>(This list contains the main duties and responsibilities of the post holder but it is not an exhaustive list)<ul><li>To develop and maintain an in depth knowledge of the range of services provided by culture and leisure. </li></ul><ul><li>Operating the admissions system in accordance with laid down procedures in respect of –</li></ul><ul><li>Adding new members and required subscriptions. </li><li>Modifying / Updating member records. </li><li>Taking / Confirming bookings for individual activities, courts, classes, courses and holiday activities. </li><li>Answering the telephone and general enquiries as stipulated under facility procedures. </li></ul><ul><li>To use exceptional customer service skills to provide an efficient and friendly service to customers across al communication channels. </li></ul><ul><li>Positively promote the facility through membership sales, leaflets, displays, general daily duties and any such promotional activities. </li></ul><ul><li>To receive and handle customer payments in all acceptable forms in accordance with applicable policies and procedures. To reconcile the cashier banking and float at the end of the working day and generate applicable reports. </li></ul>About youWe need you to - <ul><li>Deliver excellent customer care </li><li>Undertake receptionist duties</li><li>Ensure high levels of cleanliness and excellent health and safety standards</li><li>Be a team player and effective communicator</li><li>Support our varied program of activities and sessions</li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





<ul></ul>

Customer Leisure Advisor

About the roleAre you passionate about improving outcomes for children and young people with Special Educational Needs and Disabilities (SEND)? Do you want to help families understand their rights and have their voices heard?The SEND Information, Advice and Support Service (SEND IASS) is looking for a full-time, permanent Caseworker to join our dedicated team. You will provide impartial, confidential, guidance across education, health, and social care, supporting children, young people, and families with Education Health and Care Plans (EHCPs), school placements, tribunals, and access to local services.You will work closely with families and professionals, helping them navigate SEND processes, understand legislation, and feel confident in decision-making. If you are motivated, empathetic, and committed to inclusion, this is an exciting opportunity to make a real difference every day.What will you be doing?As a SEND IASS Caseworker, you’ll be a key point of contact, offering high-quality advice and support to service users. Your work will help young people and their families understand complex SEND legislation and local processes, enabling them to confidently participate in decision-making and achieve the best outcomes.Key Responsibilities Include:<ul><li>Providing tailored support for families, guiding them through statutory assessments, mediation, and SEND tribunals.</li><li>Managing a caseload of parents, carers, and young people aged 0-25, including supporting young people aged 16+ independently if requested.</li><li>Attending and supporting families in school meetings, case conferences, exclusion hearings, and Independent Review Panel (IRP) meetings.</li><li>Keeping detailed and accurate records of all interactions and maintaining an up-to-date database.</li><li>Facilitate and engage with young people's forums, advocating for the voices of children and young people, and embedding their needs and aspirations in SEND service planning across education, health, and social care.</li><li>Building strong collaborative networks with local authorities, health services, and voluntary agencies to deliver effective, joined-up support.</li><li>Developing and delivering workshops and training on SEND topics for parents, carers, and professionals.</li></ul>About youWe’re looking for someone who is passionate about making a positive difference for children and young people with SEND. You will be able to effectively support children and young people, building trusting relationships and engaging with families and professionals to ensure their voices are heard.You will also have:<ul><li>Outstanding interpersonal skills – You can listen with empathy, communicate clearly, and develop strong relationships with a wide range of stakeholders.</li><li>Resilience and adaptability – You can handle sensitive information, remain calm under pressure, and respond flexibly to changing circumstances.</li><li>SEND knowledge – A solid understanding of current SEND legislation and practices is highly desirable.</li><li>Professionalism and independence – You thrive in both collaborative team settings and when working autonomously.</li><li>Technical proficiency – You are confident using Office 365 and open to adopting digital tools.</li><li>Commitment to complete formal IPSEA training (Levels 1, 2, and 3) and to work in line with statutory obligations under the Children and Families Act 2014 and SEND Code of Practice guidance.</li></ul>For further information about this role, please contact, Pippa Montgomery-Crellin at <a href="mailto:SENDIASS@northnorthants.gov.uk" target="_blank">SENDIASS@northnorthants.gov.uk</a>.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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SEND IASS Caseworker

About the roleNorth Northamptonshire Council are currently seeking applications from ambitious and motivated individuals to work at Corby East Midlands international pool We have opportunities for full time leisure assistants (lifeguarding) working up to 37 hours per week including evenings and weekends.What will you be doing?<h4>Main Duties and Responsibilities :</h4>(This list contains the main duties and responsibilities of the post holder but it is not an exhaustive list)<ol><li>Undertake lifeguarding and associated duties as specified in the normal operating procedures and emergency action plans. </li></ol> 2. Administer the appropriate first aid where needed and to complete accident / incident forms. 3. To maintain NPLQ qualification, all leisure assistants are required to attend monthly training. 4. Ensure the general safety and behaviour of the public to prevent injury, misuse and damage to equipment. 5. Conduct routine checks of all areas and report any damage as per the operating procedures, areas include changing rooms, toilet areas, health suite etc.About youWe need you to - <ul><li>Deliver excellent customer care</li><li>Undertake lifeguarding duties</li><li>Ensure high levels of cleanliness and excellent health and safety standards</li><li>Be a team player and effective communicator</li><li>Support our varied program of activities and sessions</li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Leisure Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9402/Outreach_Worker_-_Hospital_Liaison_Officer___003___1_.pdf" target="_blank">Outreach_Worker_-_Hospital_Liaison_Officer___003___1_</a></li>
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Outreach Worker

£32,597 - £36,363
Full time – 37 hours per week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make&nbsp;it&nbsp;thrive.
About the role 
The Housing Advice and Enabling Team provides support to those who are at risk of homelessness, are homeless or need help to pay their rent and council tax.
As an Outreach Worker you’ll be supporting residents who are currently in hospital and have housing issues that prevent their discharge through using your understanding of the services provided within Social Care to the discharge of hospital in-patients.
You will be providing help and advice regarding homelessness and housing at external locations around the Borough.

About you 
In addition to previous experience of providing accommodation-based support and wellbeing support to clients, you will need to demonstrate an ability to problem solve and work with partner agencies to put clients truly at the centre of what we do in line with our CANDO values.
This post is subject to a Basic Disclosure and Barring Service check
Benefits

<ul>
<li>35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)</li>
<li>Generous Local Government Pension Scheme</li>
<li>Flexi time scheme</li>
<li>Hybrid working up to 60%</li>
<li>Annual leave purchase scheme</li>
<li>Subsidised parking</li>
<li>Structured Induction Program</li>
<li>Learning and Development opportunities including Future Leaders programmes</li>
<li>Payment of a professional subscription for approved professionals</li>
<li>Family Friendly Policies</li>
<li>Independent Support for your health &amp; wellbeing</li>
<li>Generous compassionate leave</li>
<li>Extra Benefits including Retail Discounts, Cycle to Work scheme and more</li>
</ul>

Outreach Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9384/Job_Profile_-_Revenues_Officer.pdf" target="_blank">Job_Profile_-_Revenues_Officer</a></li>
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Revenues Officer

£28,598 – £31,022
Full Time – 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s&nbsp;fastest-growing boroughs and the people who make&nbsp;it&nbsp;thrive.
The&nbsp;Borough has great access to key motorway networks and the rail services which provides quick alternative commuting options for the whole of Warwickshire, Coventry, Birmingham, Northamptonshire and Leicestershire.
About the role 
Are you passionate about helping people and ensuring fairness for everyone?
We're looking for a dedicated Revenues Officer to join our team. In this role, you'll be on the front lines of council services, ensuring our residents are billed correctly and that we're able to collect the revenue needed to fund essential local services.
This is more than just a desk job. You'll be using your excellent communication skills to help our residents navigate complex issues and your sharp eye for detail to ensure all accounts are accurate.
If you're a problem-solver who enjoys a challenge and is committed to public service, we want to hear from you.
About You 

You’ll need to be very number literate with excellent IT skills and the ability to communicate with a wide range of people.
You’ll be able to accurately follow written procedures and have a flexible approach to undertaking tasks.
A working knowledge of Council Tax and NDR legislation and a basic knowledge of Housing Benefit, Council Tax Benefit, Housing Benefit Overpayment Sundry Income would also be desirable

Benefits

<ul>
<li>35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)</li>
</ul>
<ul>
<li>Generous Local Government Pension Scheme</li>
<li>Hybrid working up to 60%</li>
<li>Flexi time scheme</li>
<li>Annual leave purchase scheme</li>
<li>Structured Induction Program</li>
<li>Learning and Development opportunities including Future Leaders programmes</li>
<li>Payment of a professional subscription for approved professionals</li>
<li>Family Friendly Policies</li>
<li>Independent Support for your health &amp; wellbeing</li>
<li>Generous compassionate leave</li>
<li>Extra Benefits including Retail Discounts, Cycle to Work scheme and more</li>
</ul>

Revenues Officer

About the role<h4> </h4>North Northamptonshire Council is on track to deliver on its technology transformation and a major component is our M365 environment. We have an exciting opportunity for a technology focused Learning and Development Trainer/Adviser to join our Learning and Development Team, part of the HR team at North Northamptonshire Council. What will you be doing?<h4> </h4>You will design, deliver and evaluate face to face and online learning programmes across our workforce (c.2700 employees) to support SharePoint/Teams solutions, in line with business objectives for file storage and collaboration.You will also develop and design course materials, user guides, manuals and exercises to aid learning, and provide professional advice and expertise to services on innovative leaning and development solutions, to increase understanding of technology and applications.In addition you will be expected to maintain and promote the courses via both our intranet and LMS and contribute to innovative ideas to develop training solutions that improve user adoption of existing as well as new technology.About you<h4> </h4>As an experienced IT Trainer with strong people and technology skills, you will have excellent knowledge of a range of IT Systems with core skills in Office 365. You will be proactive and passionate about improvement and generating creative solutions. You will also have the knowledge and ability to self-teach and pick up systems quickly and apply that knowledge to pass on training as required.If this sounds like you, and you are excited by the idea of playing a part in shaping our new service, we want to hear from you. This role will be for a one year fixed term contract. To find out more about the role and for an informal discussion, please contact <a href="mailto:sue.wilson@northnorthants.gov.uk" target="_blank">sue.wilson@northnorthants.gov.uk</a>. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Trainer Adviser - Sharepoint

About the roleThis is an exciting opportunity to join North Northamptonshire Councils Provider Quality Assurance Team. The role is a permanent role within the team. Where care services are commissioned and funded by North Northamptonshire Council, the team are responsible for assuring that care provision is of a high standard and excellent quality.What will you be doing?You will work with the team manager to shape and embed a robust quality offer to our commissioned providers; you will have an allocated portfolio of social care provider services that you will complete annual visits too to check the quality of care services being provided.You will be required to respond to Notifications of Concerns when they are raised about a care provider to address any potential issues, and work effectively with system partners internally and externally where necessary. You will lead, support, and engage with services and those that they support to promote service development and support.About youWe are seeking to recruit a highly motivated and tenacious individual who has high aspirations for people in North Northants drawing on social care services, you will have extensive experience in working in provider services or in a quality assurance / inspection function.Please contact:<a href="mailto:Andy.WoodallBuchanan@northnorthants.gov.uk" target="_blank">Andy.WoodallBuchanan@northnorthants.gov.uk</a> or <a href="mailto:Ruth.Mee@northnorthants.gov.uk" target="_blank">Ruth.Mee@northnorthants.gov.uk</a> for an informal discussion on the role.The closing date for submitting any expressions of interest is the end of the day 26th October 2025 and interviews are due to take place in week beginning 10th November 2025. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Contract, Quality & Outcomes Officer 

About the role⭐ Senior Contact and Response Officers × 2We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you have a passion for supporting older and more vulnerable residents – and the leadership skills to inspire and guide others to deliver exceptional services?This is an exciting opportunity to join North Northamptonshire Council’s Housing Management Service at a time of real change and investment. We are reshaping our services to be more visible, proactive and closer to tenants than ever before, and our sheltered housing team and contact centre are central to this transformation.As a Senior Contact and Response Officer, you’ll lead a team of Officers, ensuring that all alarm activations and calls are responded to and residents living in our schemes are safe and well and feel truly supported. In addition, the contact centre acts as housings out of hours emergency response service and takes responsibility for calls relating to other housing service areas. You’ll be a visible leader – coaching staff, monitoring standards, and ensuring that every resident feels valued, listened to and connected.You will be part of a service that is:<ul><li>Visible and connected – stronger links with residents, families and communities.</li><li>Supportive and responsive – helping vulnerable residents live independently and safely.</li><li>Engaged and Responsive – giving residents comfort that we are here for them when they most need it. </li></ul>This is a rewarding leadership role that combines people management, service improvement and hands-on engagement with residents What will you be doing?What you will be doingYou’ll lead and support the day-to-day management of the Contact and Response centre and staff. Your work will include:<ul><li>Providing direction, coaching and line management to Officers.</li><li>Monitoring health &amp; safety, fire safety and compliance across schemes.</li><li>Ensuring consistent, high-quality services for older and vulnerable residents.</li><li>Responding to complex or sensitive resident issues and safeguarding concerns.</li><li>Supporting the organisation of activities that reduce isolation and promote wellbeing.</li><li>Building strong working relationships with Housing Officers, Tenancy Support, Caretakers and external partners.</li><li>Driving service improvements and identifying new ways to enhance resident experience.</li><li>Acting as the main point of escalation for scheme-related enquiries or incidents.</li></ul>This is a varied role where you can make a visible difference – to residents, to staff and to the wider service.About youAbout youWe’re looking for an experienced and motivated housing professional with strong leadership skills and a genuine commitment to supporting older and vulnerable people.What you’ll bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Experience of managing a contact centre preferably linked to the provision of sheltered, supported or independent-living services.</li><li>Excellent people-management skills with the ability to lead, coach and motivate staff.</li><li>A sound understanding of safeguarding, support planning and housing management.</li><li>Strong communication and interpersonal skills – approachable, empathetic and confident.</li><li>The ability to balance compassion with compliance, ensuring services meet high standards.</li><li>A proactive, problem-solving approach with a focus on continuous improvement.</li></ul>This is an excellent opportunity to step into a senior role in a forward-looking housing service and make a lasting difference to the lives of residents across North Northamptonshire.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Senior Contact and Response Officer Full Time

About the roleWe are seeking a proactive, empathetic and enthusiastic Wellbeing Specialist to lead and deliver workplace wellbeing initiatives across our organisation, fostering a sense of community and support. This is a vital role that supports employee mental, emotional, physical and social health and wellbeing, while also aligning with wider health and safety compliance standards. You’ll join our Health, Safety and Wellbeing Service, part of the Public Health, Communities and Leisure Directorate—home to some of the most talented and knowledgeable people around.What will you be doing?<ol><li>Support the HSW Strategic Lead to develop corporate wellbeing strategies, leading on the implementation of associated action plans, which will promote physical, financial, social and mental health and wellbeing to our colleagues.</li><li>Develop and influence a range of corporate policies and procedures to ensure compliance with wellbeing related legislation and consideration of public health related strategies; advocating practices and ways of working that promote the wellbeing of colleagues. </li><li>Design and implement wellbeing assessments, surveys and toolkits for managers, supporting the implementation directly and through the wider HSW team.</li><li>Deliver training, workshops and awareness sessions on a range of health and wellbeing subjects e.g. Mental Health First Aid, Management Training and Personal Wellbeing.</li><li>Design, deliver, coordinate and evaluate, engaging and impactful wellbeing programmes tailored to diverse workplace needs.</li><li>Develop and support a network of wellbeing volunteers to promote wellbeing initiatives and support colleagues with factors that affect wellbeing.</li><li>Craft compelling digital and physical wellbeing content e.g. podcasts, articles, toolkits, videos, staff communications and displays that inform all colleagues about available resources.</li><li>Respond promptly to enquiries through communication channels such as team mailbox and viva engage.</li><li>Monitor and review wellbeing performance through collation of data, audits, feedback, evaluation of interventions; providing information to senior management teams, forums and committees that will inform decision making and future strategies.</li><li>To demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs. </li></ol>About you✅ You walk the talk—your own wellbeing matters, and your energy lifts others ✅ You’re driven by data and know how to evaluate what works ✅ You’ve guided wellbeing in complex organisations—or you’re ready to step up ✅ You’re passionate about helping people flourish ✅ You think in systems and build strong relationships across teams and partners ✅ You’re comfortable with hybrid working ✅ You’ve got training and experience in workplace wellbeing✅ You’re confident using tech—from Microsoft 365 apps to AI tools—to streamline, communicate, and innovate The ideal candidate will have professional qualification in a health and wellbeing-related discipline and a proven ability to deliver evidence-based, person-centred wellbeing strategies in the workplace.Must be willing and have the means to travel between sites across North NorthamptonshireThe role requires someone who is solutions focused, with exceptional organisational skills, and someone who is proactive in their approach towards taking ownership of tasks.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status. Further information can be found at <a href="https://www.northnorthants.gov.uk/jobs-and-careers" target="_blank">Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)</a><ul></ul>

Workplace Wellbeing Specialist

About the roleCarry out painting and decorating work as specified to Council housing stock to unoccupied properties.Complete Internal or external decorating to domestic Council properties to a high standard.Work off ladders scaffolds or ‘Cherry Picker’ as required and to be aware of all hazards involved, when at working heights.Be conversant with COSHH regulations and able to implement safety recommendation required.Deliver a fast, efficient service to a high standard.Ability to identify harmful substances, for example Asbestos bearing Materials and MDF. What will you be doing?Carry out painting and decorating work as specified to Council housing stock to unoccupied properties.Complete Internal or external decorating to domestic Council properties to a high standard.Work off ladders scaffolds or ‘Cherry Picker’ as required and to be aware of all hazards involved, when at working heights.Be conversant with COSHH regulations and able to implement safety recommendation required.Deliver a fast, efficient service to a high standard.Ability to identify harmful substances, for example Asbestos bearing Materials and MDF. About youWe are looking for an experienced painter decorator with the skills to prepare the surfaces to be decorated, including minor plaster repairs, decorate using both water and oil based paints and making good after works are completed. You will need to be used to working in a clean and workmanlike manner, to a high standard and to strict deadlines.You should be used to working in empty properties and alone where necessary. You may be required to work off ladders, work platforms, steps etc. so experience of this would be an advantage, but training will be provided if necessary.Knowledge of COSHH regulations would be an advantage, but again training will be provided if required.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Painter/Decorator/Minor plastering - INTERNAL ONLY 

About the role⭐Housing Tenancy Support Officer Part TimeWe’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you want to make a real difference by supporting tenants to sustain their homes and thrive in their communities?This is your chance to join North Northamptonshire Council’s Housing Management Service at a time of real change and investment. We are reshaping our services to be more visible, proactive and closer to tenants – and our Housing Tenancy Support Officers are a vital part of this transformation.As a Housing Tenancy Support Officer, you’ll work directly with tenants who need extra help, providing guidance, practical support and links to other services. You’ll play a key role in preventing homelessness, tackling tenancy issues early, and helping tenants feel secure and supported in their homes.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Supportive and responsive – tailored help for tenants who need it most.</li><li>Engaged and accountable – ensuring tenants’ voices are heard and acted on.</li><li>Cleaner and safer – working with colleagues to improve neighbourhood standards.</li></ul>This is a rewarding and people-focused role where you’ll see the difference you make every single day. What will you be doing?What you will be doingYou’ll be responsible for providing support that helps tenants maintain successful, sustainable tenancies. Your work will include:<ul><li>Building positive relationships with tenants who need extra support.</li><li>Assessing needs and putting tailored support plans in place.</li><li>Helping tenants with budgeting, benefits and financial advice to reduce arrears and prevent crisis.</li><li>Working closely with support services, health professionals and community organisations to link tenants to the right help.</li><li>Supporting vulnerable tenants, including those facing domestic abuse, safeguarding issues or mental health challenges.</li><li>Helping tenants understand their rights and responsibilities, and tackling issues before they escalate.</li><li>Promoting independence, resilience and community connections.</li></ul>About youAbout youWe are looking for people who are caring, proactive and passionate about making a difference.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Experience of working in housing, support, health, social care or community services.</li><li>Excellent people skills – empathetic, approachable and confident in engaging with tenants.</li><li>The ability to respond calmly and effectively to challenging situations.</li><li>Strong organisational and problem-solving skills, with the ability to manage a busy caseload.</li><li>A genuine commitment to helping people sustain their homes and build better futures.</li></ul>This is an excellent opportunity to join a forward-looking housing service and play your part in creating safer, stronger and more supportive communities.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Housing Tenancy Support Officer Part Time 

About the role⭐ Senior Sheltered Services Officer Full Time We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you have a passion for supporting older and more vulnerable residents – and the leadership skills to inspire and guide others to deliver exceptional services?This is an exciting opportunity to join North Northamptonshire Council’s Housing Management Service at a time of real change and investment. We are reshaping our services to be more visible, proactive and closer to tenants than ever before, and our sheltered housing team is central to this transformation.As a Senior Sheltered Services Officer, you’ll lead a team of Sheltered Scheme Officers, ensuring that our schemes are safe, well-run and truly supportive places for residents to live. You’ll be a visible leader – coaching staff, monitoring standards, and ensuring that every resident feels valued, listened to and connected.You will be part of a service that is:<ul><li>Visible and connected – stronger links with residents, families and communities.</li><li>Supportive and responsive – helping vulnerable residents live independently and safely.</li><li>Engaged and accountable – giving residents a stronger voice in how schemes are managed.</li><li>Cleaner and safer – ensuring schemes are well maintained and welcoming.</li></ul>This is a rewarding leadership role that combines people management, service improvement and hands-on engagement with residents.What will you be doing?What you will be doingYou’ll lead and support the day-to-day management of several sheltered housing schemes and staff. Your work will include:<ul><li>Providing direction, coaching and line management to Sheltered Scheme Officers.</li><li>Monitoring health &amp; safety, fire safety and compliance across schemes.</li><li>Ensuring consistent, high-quality services for older and vulnerable residents.</li><li>Responding to complex or sensitive resident issues and safeguarding concerns.</li><li>Supporting the organisation of activities that reduce isolation and promote wellbeing.</li><li>Building strong working relationships with Neighbourhood Housing Officers, Tenancy Support Officers, Caretakers and external partners.</li><li>Driving service improvements and identifying new ways to enhance resident experience.</li><li>Acting as the main point of escalation for scheme-related enquiries or incidents.</li></ul>This is a varied role where you can make a visible difference – to residents, to staff and to the wider service.About youAbout youWe’re looking for an experienced and motivated housing professional with strong leadership skills and a genuine commitment to supporting older and vulnerable people.What you’ll bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Experience of managing sheltered, supported or independent-living services.</li><li>Excellent people-management skills with the ability to lead, coach and motivate staff.</li><li>A sound understanding of safeguarding, support planning and housing management.</li><li>Strong communication and interpersonal skills – approachable, empathetic and confident.</li><li>The ability to balance compassion with compliance, ensuring services meet high standards.</li><li>A proactive, problem-solving approach with a focus on continuous improvement.</li></ul>This is an excellent opportunity to step into a senior role in a forward-looking housing service and make a lasting difference to the lives of residents across North Northamptonshire.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Senior Sheltered Services Officer Full Time 

About the role⭐ Neighbourhood Housing Officers x7 We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the changeAbout the roleDo you want to be the face of housing in your community and make a real difference to tenants’ lives?This is your chance to be part of a bold new chapter for Housing Services at North Northamptonshire Council. We are reshaping our Housing Management Service to become more visible, proactive and closer to our tenants than ever before.As a Neighborhood Housing Officer, you’ll manage your own patch, working directly with tenants and communities to deliver excellent, responsive services. No two days will be the same – you’ll balance support with enforcement, problem-solving with prevention, and relationship-building with results.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer – more caretakers working across our estates.</li><li>Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>This is a varied, people-focused role where you’ll see the difference you make every day and build strong foundations for your career in housing.What will you be doing?What you will be doingYou will be responsible for managing a patch of homes, ensuring tenants feel supported and connected. Your work will include:<ul><li>Being a visible presence on estates, carrying out visits, inspections and tenancy checks.</li><li>Building positive relationships with tenants and communities, getting to know their needs.</li><li>Supporting tenants to sustain their homes, including providing advice, assistance and enforcement where needed.</li><li>Tackling tenancy breaches and anti-social behaviour quickly and fairly.</li><li>Preventing and recovering arrears. </li><li>Identifying vulnerable households and working with partners to make sure they get the right support.</li><li>Working closely with caretakers, sheltered and housing support colleagues to deliver a joined-up service.</li></ul>Responding to issues raised by tenants, councillors and communities, and keeping residents updated on outcomesAbout youAbout youWe want changemakers – people who want to be out in communities, making a visible difference and helping tenants thrive.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Experience in tenancy management, income, housing, community work or a related service.</li><li>Excellent people skills – approachable, confident, and able to build trust quickly.</li><li>The resilience to handle challenging situations and find solutions that work.</li></ul>Strong organisational and communication skills, with the ability to manage a varied workload.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Neighbourhood Housing Officer  Full Time

About the role⭐Housing Assistants Part Time x 3 We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you want to build a career in housing and play a vital part in transforming services for tenants?This is your chance to join North Northamptonshire Council’s Housing Management Service at an exciting time of real change and investment. Following a major restructure, we are making our service more visible, proactive and closer to our tenants than ever before.As a Housing Assistant, you’ll provide essential support to Neighbourhood Housing Officers and Senior Officers – helping us deliver excellent services while learning the skills you need to progress in housing. You’ll be part of a team that’s modernising, forward-looking and passionate about making a difference.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer – more caretakers working across our estates.</li><li>Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>This role is the perfect opportunity to gain hands-on housing experience in a supportive environment, with clear pathways for training and career development.What will you be doing?What you will be doingYou’ll provide vital day-to-day support to ensure our Housing Management Service runs smoothly and tenants receive a responsive service. Your work will include:<ul><li>Acting as a first point of contact for tenants, answering queries quickly and professionally.</li><li>Supporting Neighbourhood Housing Officers with tenancy visits, estate inspections and community engagement activities.</li><li>Handling administrative tasks such as void administration, tenancy paperwork, records and case monitoring.</li><li>Helping tenants access the right services and support when they need it.</li><li>Assisting with cases involving arrears, tenancy issues or safeguarding.</li><li>Contributing to tenant engagement activities and events.</li><li>Building positive relationships with tenants, colleagues and communities.</li></ul>About youAbout youWe’re looking for enthusiastic, motivated people who want to make a difference and grow their career in housing.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Good organisational and communication skills, with an eye for detail.</li><li>A friendly and approachable manner, with the confidence to deal with tenant queries.</li><li>Experience in customer service, administration or housing support (formal housing experience is welcome but not essential).</li><li>A willingness to learn, take on new challenges and support colleagues across the service.</li></ul>This is an excellent opportunity to develop your career within a large, forward-looking housing service, while helping to create safer, stronger and more connected communities.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Housing Assistant  Part Time 

About the role⭐Housing Assistant Full Time We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you want to build a career in housing and play a vital part in transforming services for tenants?This is your chance to join North Northamptonshire Council’s Housing Management Service at an exciting time of real change and investment. Following a major restructure, we are making our service more visible, proactive and closer to our tenants than ever before.As a Housing Assistant, you’ll provide essential support to Neighbourhood Housing Officers and Senior Officers – helping us deliver excellent services while learning the skills you need to progress in housing. You’ll be part of a team that’s modernising, forward-looking and passionate about making a difference.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer – more caretakers working across our estates.</li><li>Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>This role is the perfect opportunity to gain hands-on housing experience in a supportive environment, with clear pathways for training and career development.What will you be doing?What you will be doingYou’ll provide vital day-to-day support to ensure our Housing Management Service runs smoothly and tenants receive a responsive service. Your work will include:<ul><li>Acting as a first point of contact for tenants, answering queries quickly and professionally.</li><li>Supporting Housing Officers with tenancy visits, estate inspections and community engagement activities.</li><li>Handling administrative tasks such as Void administration, tenancy paperwork, records and case monitoring.</li><li>Helping tenants access the right services and support when they need it.</li><li>Assisting with cases involving arrears, tenancy issues or safeguarding.</li><li>Contributing to tenant engagement activities and events.</li><li>Building positive relationships with tenants, colleagues and communities.</li></ul>About youAbout youWe’re looking for enthusiastic, motivated people who want to make a difference and grow their career in housing.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Good organisational and communication skills, with an eye for detail.</li><li>A friendly and approachable manner, with the confidence to deal with tenant queries.</li><li>Experience in customer service, administration or housing support (formal housing experience is welcome but not essential).</li><li>A willingness to learn, take on new challenges and support colleagues across the service.</li></ul>This is an excellent opportunity to develop your career within a large, forward-looking housing service, while helping to create safer, stronger and more connected communities.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Housing Assistant  Full Time 

About the role⭐Senior Neighbourhood Housing Officers x 3We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the changeAbout the roleDo you want to play a key role in transforming how we deliver housing services at North Northamptonshire Council?This is your chance to be part of a bold new chapter for Housing Services and help shape the future of our housing management service. We are a council with a passion for driving positive change and delivering excellence; serving a community with a rich heritage, a diverse population, and a distinct identity.We are looking for motivated and ambitious people to join our Housing Management Service at a time of real change and investment. Following a major restructure, we are making our service more visible, proactive and closer to our tenants than ever before.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer – more caretakers working across our estates.</li><li>Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>What will you be doing?What you will be doingYou will lead a patch-based housing management team, inspiring confidence and delivering consistent, high-quality services. Your work will include:<ul><li>Providing day-to-day leadership, coaching and support to Housing Officers and Assistants.</li><li>Taking ownership of complex tenancy cases, including anti-social behaviour, safeguarding and tenancy breaches.</li><li>Ensuring vulnerable tenants receive the right support through close partnership working.</li><li>Working with caretakers and other teams to keep estates safe, clean and welcoming.</li><li>Monitoring performance and budgets, and reporting on outcomes.</li><li>Acting as a visible presence on estates, engaging with tenants, councillors and community groups.</li><li>Leading by example in delivering excellent customer service and promoting tenant engagement.</li></ul>This is a varied and rewarding role where you can see the difference you make every day, while developing your leadership and management skills.About youAbout youWe want changemakers – people with the passion and drive to help us build safer, stronger and more connected communities.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>A strong background in tenancy or neighbourhood management, with experience of handling complex cases.</li><li>The ability to support and mentor Housing Officers and Assistants, building confidence and consistency across your patch.</li><li>Excellent communication and influencing skills, with the confidence to balance support, enforcement and partnership working.</li><li>A proactive, problem-solving approach, with the drive to deliver improvements for tenants and communities.</li></ul>This is an excellent opportunity to take the next step in your career within a forward-looking housing service – and to make a visible difference to the lives of tenants every single day.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Senior Neighbourhood Housing Officer Full Time 

About the roleAn exciting opportunity has arisen within North Northamptonshire Council’s Housing Solutions Service for a Landlord Liaison Officer. This vital role will focus on developing and maintaining strong relationships with private landlords, letting agents, and other housing providers to improve access to the private rented sector and help prevent and relieve homelessness.You will work closely with the Senior Landlord Liaison Officer and wider housing teams to secure affordable, sustainable housing solutions for those in housing need. By supporting both landlords and tenants, you will help create successful tenancies and reduce the use and cost of temporary accommodation.This is a dynamic and varied role where you will provide expert advice on tenancy sustainment, landlord responsibilities, and housing legislation. You will also contribute to service development, performance monitoring, and the delivery of innovative initiatives that support private sector access and tenancy sustainment.To succeed in this role, you will need excellent communication and negotiation skills, a good understanding of homelessness and private rented sector challenges, and the ability to work collaboratively and proactively in a fast-paced environment.The role will require the post holder to operate across the North Northamptonshire area.If you wish to discuss the position further, please contact Claire Davis (Housing Advice and Options Manager) on 07717 342654. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Landlord Liaison Officer

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Cemeteries Operative

£28,598 - &nbsp;£31,022
Full Time – 37 Hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make&nbsp;it&nbsp;thrive.
About the role 
We are seeking a dedicated and respectful Cemeteries Operative to join our Grounds Maintenance team. You will play an important role in maintaining our cemeteries to a high standard and assisting with the preparation and completion of burials and related duties.
This is a sensitive and rewarding role, providing a valued service to the local community at times of need.
Key Responsibilities
<ul>
<li>Prepare graves and cremation plots in accordance with relevant legislation and safety standards.</li>
</ul>
<ul>
<li>Carry out interments and assist funeral directors and mourners in a professional and respectful manner.</li>
</ul>
<ul>
<li>Maintain cemetery grounds, memorials, and landscaped areas, including but not limited to grass cutting, strimming, blowing, and general upkeep.</li>
</ul>
<ul>
<li>Operate and maintain equipment and machinery safely and efficiently.</li>
</ul>
<ul>
<li>Ensure accurate record-keeping and compliance with health and safety regulations.</li>
</ul>
<ul>
<li>Support colleagues across Bereavement Services when required.</li>
</ul>
About You
You will have:
<ul>
<li>Experience in burial and or cremation services.</li>
</ul>
<ul>
<li>Experience in grounds maintenance, landscaping, or a similar outdoor environment.</li>
</ul>
<ul>
<li>An understanding of health and safety regulations.</li>
</ul>
<ul>
<li>The ability to work sensitively and respectfully with members of the public.</li>
</ul>
<ul>
<li>You should also be able to work outdoors in all weather conditions and as part of a small, supportive team.</li>
</ul>
Alongside this you’ll need to be a competent, dependable, and motivated individual with a keen eye for detail.
A full UK driving licence is essential.
Benefits

<ul>
<li>35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)</li>
<li>Generous Local Government Pension Scheme</li>
<li>Annual leave purchase scheme</li>
<li>Subsidised parking</li>
<li>Structured Induction Program</li>
<li>Learning and Development opportunities including Future Leaders programmes</li>
<li>Payment of a professional subscription for approved professionals</li>
<li>Family Friendly Policies</li>
<li>Independent Support for your health &amp; wellbeing</li>
<li>Generous compassionate leave</li>
<li>Extra Benefits including Retail Discounts, Cycle to Work scheme and more</li>
</ul>

Cemeteries Operative

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The Pensions Service are looking for a highly motivated individual to join the pensions projects team as a Pensions Officer for a fixed term 6 month position.&nbsp;You will be performance focussed and driven to provide excellent customer service. &nbsp;You must demonstrate a flexible approach to delivering all aspects of pension administration. This should be achieved whilst meeting the legislative requirements and critical deadlines across the Local Government Pension Scheme.Experience of working in a similar environment, where you have shown the ability to be calm under pressure and make timely decisions, would be an advantage. We will provide full and comprehensive training to give you the skills and confidence you need to complete the role. The successful candidates will have excellent attention to detail and be able to communicate effectively through all available channels, to both members and colleagues alike.We are a welcoming team who continually support each other in achieving both personal and departmental goals.Please note, previous applicants need not apply.If you have any queries please contact <a href="mailto:gemma.smith@westnorthants.gov.uk" target="_blank">gemma.smith@westnorthants.gov.uk</a>Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? The Pensions Officer role sits within the Projects team &nbsp;and is responsible for pension administration tasks including processing benefit calculations, data input and validation, responding to queries from members, employers, pensioners and dependents, peer check colleagues’ casework, updating/processing member records with the relevant information. &nbsp;This fast-paced customer facing role is critical to ensure casework is either dealt with immediately at the point of contact or is efficiently allocated to the appropriate casework team.Please see job description for further information about what this role involves About you Experience of working within the LGPS and ideally experience in a similar role would be advantageous. Your excellent communication skills and confidence with analysing pension issues and offering sound, reliable and professional information will enable you to explain clearly complex pension issues to non-specialists.You will be able to pay high attention to detail to ensure all tasks are processed efficiently and accurately in line with the LGPS regulations using a variety of MS Office and IT resources.Previous experience using Altair and/or ERP is advantageous.We will provide full and comprehensive training to give you the skills and confidence you need to complete the role.Please see person specification for a full list of essential and desirable criteria.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Pensions Officer (Fixed Term - 6 Months)

About the roleAs a Community Enablement Worker within the LIVE team you will be supporting adults with complex disabilities work towards, and achieve their Learning, Independence, Volunteering and Employment goals. LIVE is an enabling service. We encourage and support positive risk taking. As a CEW you will work with our customers to create vocational profiles and development plans, focussed on goals and ambitions. Raising ambition and challenging fears, stereotypes and myths will be an important part of your role. You will be based at a LIVE site as well as within the community, and onsite with employers. We believe everybody can work and achieve with the right support. Our CEW team are key to understanding what support needs to look like and how we can best deliver to meet the needs of our customers. If you can help us smash glass ceilings and leap over barriers, we would love to hear from you. What will you be doing?<ul><li>Identifying support needs and identifying solutions and resolves</li><li>Employer engagement</li><li>Job coaching</li><li>Raising ambitions and supporting people to achieve their full potential </li><li>Working with customers in groups and on a one-to-one basis</li><li>Supporting at places of work and within the community, including our LIVE projects</li><li>Creating bespoke vocational profiles </li><li>Working with customers to write development plans focussed on goals</li><li>Supporting LIVE to raise our profile, positively risk take and break down barriers</li></ul>About you<ul><li>Creative</li><li>Patient</li><li>Positive approach to problem solving</li><li>Good communicator</li><li>Team focussed</li><li>Person centred approach. All about the can do, we are not about the can't</li><li>Good IT skills</li><li>Considerate</li><li>Positive approach and committed to diversity and inclusion</li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Community Enablement Worker (CEW)

About the roleAn opportunity has arisen to join our busy Local Land Charges Team providing a professional customer focused Service on behalf of the Council. As a Local Land Charges Officer, you will be responsible for processing and providing accurate and timely local authority searches. If you thrive on working in a busy environment, providing excellent customer service and are used to working to tight deadlines we would love to hear from you. The role will be based at Municipal Offices, Bowling Green Road, Kettering and then Haylock House, Kettering.For an informal discussion about the role or to find out more information, please contact <a href="mailto:jane.smart@northnorthants.gov.uk" target="_blank">jane.smart@northnorthants.gov.uk</a>. What will you be doing?<ul><li>You will deliver a customer-focused and reliable Local Land Charges Service processing official and personal searches by interrogating systems, documents and plans, and updating records as required. </li><li>You will respond to enquiries received by email and telephone in relation to the service you provide. </li><li>You will update and maintain the Local Land Charges Register in accordance with the Local Land Charges Act 1975 and the Local Land Charges Rules 1977. </li><li>There will be the opportunity to take part in projects both Council wide and at service level to improve and develop the services offered. </li></ul>About youSuccessful applicants will have excellent communication and IT skills. You will have an analytical approach to work with the ability to interpret maps and work well under pressure to meet tight deadlines whilst maintaining attention to detail and have strong organisational skills. You will be an effective team player, but capable of working on your own initiative and be able to develop and maintain good working relationships with a wide range of customers and stakeholders. Previous experience of working within a Local Land Charges team would be desirable but not essential as comprehensive training will be provided. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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34 Jobs in Northampton, UK