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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6792/W131_Cleaner.pdf" target="_blank">W131_Cleaner</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Contractual hours&nbsp;
2 Posts&nbsp;
1x 15 hours per week, Riversdale Court Birstall&nbsp;
1x 17 hours per week, Dudley Court Sileby
Working week is Monday to Friday 
Job overview We are looking for a passionate, dedicated and efficient team player to provide an excellent cleaning service at Riversdale Court Birstall.
 The Role You will ensure all internal and external communal areas are cleaned regularly and to a high standard. Having skills or knowledge and experience of large scale or commercial cleaning. Have an awareness of health and safety regulations.
 You will need to have a polite and courteous attitude, along with the appreciation and understanding of older/vulnerable people and their needs.
 You will be expected to cover other sheltered schemes throughout Charnwood Borough Council, for periods of sickness and annual leave.
 The successful candidates will be required to undertake an enhanced DBS check.
 We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: <a href="http://www.charnwood.gov.uk/pages/equality_diversity_and_inclusion" target="_blank">www.charnwood.gov.uk/pages/equality_diversity_and_inclusion</a>.
 We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
 The benefits of working with CBC:
• Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays. • Access to the Local Government Pension Scheme • Free parking
 About the Council Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
 We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
 Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
 About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in.
Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.
If you would like an informal discussion about the role, please contact Sharon Webster or Karen Barrett on 01509 643970.
When completing our online application please state your preferred location in your supporting statement.&nbsp;
 No agencies please.

&nbsp;

Charnwood Borough Council

Cleaner W131

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6839/Q084_Business_Support_Team_Leader_-_Job_Profile.pdf" target="_blank">Q084_Business_Support_Team_Leader_-_Job_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is searching for the latest member of the Repairs &amp; Investment Team.
We are looking for a passionate individual who is customer focused, a team player and wants help improve our local communities in Charnwood.&nbsp;
The Council is recruiting for a Business Support Team Leader on a 12 month Fixed Term Contract.
The Role
You will play a lead role in the successful management and co-ordination of operational support and administrative activities for the Repairs and Investment Service. This will include administrative support for the Principal Repairs Officer and other Repairs and Maintenance areas within the council. Additionally, you will ensure that the Repairs and Investment Service fully complies with the Councils’ Core Customer Care Standards.
You will have experience of managing and supervising a small team as the role will require managing 3 Business Support Officers and 2 Work Planners in their day to duties. You will ensure the team perform to the expected agreed standards and will develop and nurture their skills in line with performance targets.
Additionally, you will assist Repairs Management in collating and monitoring KPI statistics and assist in processing and dealing with complaints, customer correspondence and customer satisfaction data.
The role requires the candidate to demonstrate substantial experience and knowledge of the social housing sector within a repairs and maintenance framework or the ability to demonstrate equivalent experience as set out in the person specification.
Our ideal candidate will have excellent organisational skills, be computer literate and work well within a team of like-minded individuals. If you enjoy working in a fast-paced environment, have a positive attitude and want to make a real difference to our customers every day, then we would like to hear from you!
The benefits of working with us:&nbsp;
<ul>
<li>Agile working for many roles
<ul>
<li>Generous annual leave of between 262.7 hours and 299.7 hoursof leave (depending on grade and length of service) inclusive of bank holidays</li>
</ul>
</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles&nbsp;</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.&nbsp;&nbsp;
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.&nbsp;
About the Council&nbsp;&nbsp;
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp;
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp;
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together&nbsp;
About Charnwood&nbsp;
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp;
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.&nbsp;
For further information, please contact Paul Geary on 07751731234
No agencies please.

Business Support Team Leader Q084

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6885/M410_Building_Control_Surveyor_-_Job_Profile__1_.pdf" target="_blank">M410_Building_Control_Surveyor_-_Job_Profile__1_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



This is a career graded post and progression through the grades is dependent on criteria as outlined in the Job Profile.
Market Premia:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; £3000 per annum which is expected to end on 31 March 2028.
ECU:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ECU payment up to £ £1003.44 per annum based on 1 FTE. Membership of the ECU is subject to annual review.
Terms:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full time, 37 hour per week, permanent. 2 positions available.
&nbsp;
Make a Real Impact Where It Counts Most
&nbsp;
About Us
Are you driven by a passion for building safety, quality, and innovation? Ready to bring your expertise to a place where your voice matters, your skills are celebrated, and your career can truly flourish?
&nbsp;
As a Joint Building Control Service for Charnwood and North West Leicestershire District Councils, we’re proud of our ambitious, forward-thinking Building Control team — and we’re on the lookout for a talented, registered, and motivated Class 2A to F Building Control Surveyor to join us.
&nbsp;
This is your chance to step into a pivotal role where you’ll help shape the built environment across a vibrant and varied landscape — from picturesque rural developments to large-scale commercial projects.
&nbsp;
At Charnwood and North West Leicestershire, we’re building a brighter future together. Our promise to you? A workplace culture built on shared purpose, strong leadership, and a team that values and supports each other to deliver outstanding service to our communities.
&nbsp;
The Role - What You’ll Be Doing:
<ul>
<li>Lead inspections and ensure compliance across a diverse and exciting caseload</li>
<li>Mentor and support colleagues, sharing your technical expertise</li>
<li>Take the lead on enforcement actions and investigations</li>
<li>Respond swiftly to dangerous structures to protect public safety</li>
<li>Build trusted relationships with developers, architects, and the wider community</li>
<li>Drive innovation and continuous improvement across the service</li>
<li>Contribute to strategic decisions and help shape future policy and practice</li>
</ul>
&nbsp;
This career-graded role offers a clear path for progression. Whether you're developing your skills or ready to take on complex challenges, we’ll support your growth every step of the way.
&nbsp;
You will need a full UK driving licence as you will be traveling throughout the Borough and may be using your own transport.
&nbsp;
About You - What We’re Looking For:
<ul>
<li>A confident, experienced professional with 5+ years in building control plan checking and site inspections</li>
<li>Registered at Class 2A–F with the Building Safety Regulator</li>
<li>A chartered member of a relevant professional body (e.g. CABE, CIOB)</li>
<li>Technically strong with a solid grasp of current legislation</li>
<li>Proactive, adaptable, and a collaborative team player</li>
<li>Committed to excellence and passionate about making a difference</li>
<li>Ready to lead by example and take the next step in your career</li>
</ul>
&nbsp;
What We Offer
<ul>
<li>Generous annual leave of between 35.5 and 40.5 days (depending upon length of service), inclusive of bank holidays</li>
<li>Agile working opportunities</li>
<li>Professional development support</li>
<li>Access to the Local Government Pension Scheme</li>
<li>A welcoming, inclusive, and diverse workplace culture</li>
<li>Access to free parking</li>
<li>The chance to work on high-profile projects that make a real difference</li>
</ul>
&nbsp;
Join us in shaping the future of Charnwood - If you share our values and have the skills we need, apply without delay!&nbsp;
&nbsp;
Find out more about this role and who we are by visiting <a href="https://www.charnwood.gov.uk/planningcareers" target="_blank">https://www.charnwood.gov.uk/planningcareers&nbsp;&nbsp;</a>
&nbsp;
If you’re excited by the idea of joining an award-winning team, bringing fresh ideas, and delivering excellence every day — we want to hear from you.
&nbsp;
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
&nbsp;
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
&nbsp;
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
&nbsp;
No agencies please.
&nbsp;

Building Control Surveyor M410

<ul></ul>

Please apply online via the link provided.
No agencies please.



Working Hours: 2 x 12.5 hours per week, permanent Loughborough Town Hall is an award-winning, receiving house Theatre, Art gallery and venue, set in the heart of Charnwood in Leicestershire and welcoming over 100,000 people per year. Hosting over 250 performances and events per year, including an award-winning annual pantomime, Loughborough Town Hall has a varied programme attracting nationally acclaimed acts and productions across the world of comedy, drama, musical theatre, and beyond. Working as part of the Box office, you will be the welcoming face of Loughborough Town Hall for our audience members, ensuring they receive excellent customer service throughout their visit. On any given day, you will deliver a high standard of customer service. Day to day tasks will include, welcoming customers, advising on show availability and content, processing payments, dealing with customer communication and supporting the box office manager.
IT literacy is essential alongside an openness to learn new processes. Preference will be given to candidates with previous experience in using ticketing booking systems (notably spektix), although full training will still be provided. You will need a friendly and approachable manner and excellent communication skills. Working as part of an enthusiastic team, you will have good problem-solving skills and the ability to multi-task in a busy and bustling environment. The nature of the work will require flexibility across a busy programme of shows and events, involving evening and weekend working.
 For any questions regarding the role, please contact Jade Milton email <a href="mailto:jade.milton@charnwood.gov.uk" target="_blank">jade.milton@charnwood.gov.uk</a> 
No agency enquiries please. Recently unsuccessful candidates need not apply.

Box Office Assistant M228

<ul></ul>





Fixed-term post until 31st March 2027 / full-time (37 hours per week)
&nbsp;
Based at Charnwood Borough Council, an opportunity has arisen to be part of the Refugee Resettlement Scheme welcoming and supporting refugees across Leicestershire and Rutland.&nbsp;
&nbsp;
The Refugee Resettlement Assistant will be responsible for the administrative service for the Vulnerable Persons Resettlement Scheme and the UK Resettlement Scheme.&nbsp; They will support with the co-ordination of arrivals across Leicestershire and Rutland and delivery of an effective and appropriate service to all service users, fairly and without discrimination.
&nbsp;
The ideal candidate will have the following skills:
<ul>
<li>Significant experience of clerical and office administration duties,</li>
<li>The ability to converse at ease with customers and provide advice,</li>
<li>Good organisational skills with the ability to meet targets and deadlines,</li>
<li>The ability to accurately input and extract information from systems and spreadsheets and</li>
<li>The ability to work occasional unsociable hours as required.</li>
</ul>
&nbsp;
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
&nbsp;
The benefits of working with CBC:
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays.</li>
<li>Most services are closed over Christmas.</li>
<li>Opportunities for professional development linked to many roles.</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
&nbsp;
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
&nbsp;
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in.
Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp;
It is a diverse community thanks to its student population and cultures from around the world.
&nbsp;
Please note that this job requires the post holder to work across Leicestershire and Rutland and attend meetings at various different locations.
&nbsp;
Secondments will be considered.&nbsp; Please ensure you have your Line Manager’s approval to apply.&nbsp;
&nbsp;
For more information or an informal chat about the role, please contact Emma Moonlight on 01509 634783.
&nbsp;
To apply on-line, please visit our jobs page <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
&nbsp;
&nbsp;No Agencies please.

Refugee Resettlement Assistant M507

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6303/M547_Duty_Supervisor.pdf" target="_blank">M547_Duty_Supervisor</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Working Hours: Part-time minimum 4 hrs per month, variable hours.
Loughborough Town Hall is looking to recruit a Duty Supervisor to join our team.
Loughborough Town Hall is an award-winning, receiving house Theatre, Art gallery and venue, set in the heart of Charnwood in Leicestershire and welcoming over 100,000 people per year.
Hosting over 250 performances and events per year, including an award-winning annual pantomime, Loughborough Town Hall hosts a varied programme attracting nationally acclaimed acts and productions across the world of drama, musical theatre, comedy, live music and beyond.&nbsp;
We are seeking an enthusiastic and reliable Duty Supervisor to support the day-to-day operation of Loughborough Town Hall. The successful candidate will play a key role in ensuring the smooth delivery of events, maintaining high standards of customer service, and overseeing front-of-house operations during performances and events.
Key Responsibilities
<ul>
<li>Act as Duty Supervisor during events, performances, and hires</li>
<li>Supervise front-of-house staff, ushers and bar teams</li>
<li>Ensure the safety and comfort of customers, artists, and staff</li>
<li>Implement and monitor health &amp; safety procedures, including emergency responses</li>
<li>Liaise with event organisers, visiting companies, and technical staff</li>
<li>Handle customer enquiries, feedback, and any incidents professionally</li>
<li>Carry out opening and closing procedures and ensure the venue is presented to a high standard</li>
</ul>
The nature of the work will involve the jobholder carrying work outside of normal working hours, with regular evening and weekend availability required.
About You
You will be a confident and proactive individual with excellent communication and organisational skills. You will remain calm under pressure and be comfortable making decisions in a live event environment. You will have strong communication skills and the ability to motivate others around you in upholding the venues customer service and delivery standards.
For any questions regarding the role, please contact Sophie Tinsley – Front of House Manager via <a href="mailto:sophie.tinsley@charnwood.gov.uk" target="_blank">sophie.tinsley@charnwood.gov.uk</a>
We are&nbsp;a&nbsp;Disability Confident&nbsp;Employer&nbsp;and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.&nbsp;&nbsp;
We prioritise the well-being&nbsp;and engagement of&nbsp;our employees through&nbsp;internal groups such as the&nbsp;Staff&nbsp;Forum, Health and Wellbeing Group and Equality Working Group.&nbsp;
Find out more about this role and who we are by visiting&nbsp;<a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>&nbsp;
&nbsp;
About the Council&nbsp;&nbsp;
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp;
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp;
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together&nbsp;
&nbsp;
About Charnwood&nbsp;
We are proud of our borough, and it is&nbsp;a great place&nbsp;to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp;
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp;&nbsp;It is a diverse community thanks to its student population and cultures from around the world.&nbsp;
No agencies please.


&nbsp;
&nbsp;

Duty Supervisor M547

<ul><li></li>
<li></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.
No agencies please.



Additional Salary Information:&nbsp; &nbsp; Plus Market Premia payment of £2,500 per year until 31/12/27 &nbsp; &nbsp; Plus Golden Hello payment of £3,915 (T&amp;C applies)&nbsp;
About the role
You will be leading one of our most dynamic teams within the Council.&nbsp; The Housing Standards Team responds to complaints about Housing Conditions in the private sector and delivers our selective, additional and mandatory licensing schemes.
What we offer
The benefits of working with&nbsp;CBC:&nbsp;
<ul>
<li>Agile working for many roles&nbsp;</li>
</ul>
<ul>
<li>Generous annual leave of between 35.5&nbsp;and 40.5 days&nbsp;of leave (depending on length of service),&nbsp;inclusive of&nbsp;bank holidays&nbsp;</li>
</ul>
<ul>
<li>Most services are closed over Christmas&nbsp;</li>
</ul>
<ul>
<li>Opportunities for professional development linked to many roles&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Access to the Local Government Pension Scheme&nbsp;</li>
</ul>
<ul>
<li>Free parking&nbsp;</li>
</ul>
About Charnwood
Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.
We are also customer focused, both internally and externally.
We are looking for the latest member of the CBC team to deliver our aims and values.
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
We are a Disability Confident Employer and strive to promote a disability confident culture.&nbsp; To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: <a href="http://www.charnwood.gov.uk/pages/equality_diversity_and_inclusion" target="_blank">www.charnwood.gov.uk/pages/equality_diversity_and_inclusion</a>.
We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.
Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
No agencies please.
&nbsp;

Housing Standards Team Leader M514

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5476/Customer_Service_Adviser_M439.pdf" target="_blank">Customer_Service_Adviser_M439</a></li>
<li></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.
&nbsp;
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is searching for the latest members of #TeamCBC!
We are looking for passionate individuals who are customer focused, a team player and wants to help improve our local communities in Charnwood.
The Council is recruiting for 4, &nbsp;2-year fixed term contract Customer Advisors, working the following rota:
Monday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;9am – 4pm (30 minutes lunch)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (6.30hrs)
Tuesday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;9am – 4pm (30 minutes lunch)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (6.30hrs)
Wednesday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 9am – 4pm (30 minutes lunch)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(6.30hrs)
Thursday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;9am – 4pm (30 minutes lunch)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (6.30hrs)
Friday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;9am – 4pm (30 minutes lunch)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (6.30hrs)
<ul>
<li>The role involves delivering an excellent customer experience by providing advice and, wherever possible, query resolution at the first point of contact.</li>
<li>This includes all customer access channels including telephone, face to face, letter, email, web, web chat and SMS.&nbsp;&nbsp;</li>
<li>Providing a high quality and comprehensive information service, ensuring a consistently high level of experience for all customers, fairly and without discrimination.&nbsp;</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
The benefits of working with CBC:
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between (5 and 40.5 days NJC) of leave (depending on length of service), inclusive of bank holidays.</li>
<li>Most services are closed over Christmas.</li>
<li>Opportunities for professional development linked to many roles.</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
About the Council 
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in.
Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp;
It is a diverse community thanks to its student population and cultures from around the world.
Previous Applicants need not apply.
For further information please email;
<a href="mailto:yasmin.tarrant@charnwood.gov.uk" target="_blank">yasmin.tarrant@charnwood.gov.uk</a> or <a href="mailto:rachel.faulkner@charnwood.gov.uk" target="_blank">rachel.faulkner@charnwood.gov.uk</a>
No Agencies please

Customer Service Advisors M439

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5264/L235_Housing_Standards_Officer.pdf" target="_blank">L235_Housing_Standards_Officer</a></li>
<li></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.
&nbsp;
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.
We are also customer focused, both internally and externally.
We are looking for the latest member of the CBC team to deliver our aims and values.
About The Role
As a Housing Standards Officer you will be joining the dedicated Private Sector Housing Team.&nbsp; Your primary focus will be ensuring the quality and standard of privately rented housing in Charnwood.&nbsp; You’ll do this by responding to complaints about disrepair from private tenants, building good relationships with landlords and tenants, completing inspections and reports. We’re committed to your personal and professional development and we’ll offer training to you if you need it.
This is a hybrid role and we’re flexible to your preference on the amount of time that you work from home or from the office.&nbsp; The role includes on-site visits and inspections in the Charnwood area.
For more information, please contact Helen Foster – Private Sector Housing Manager email – <a href="mailto:helen.foster@charnwood.gov.uk" target="_blank">helen.foster@charnwood.gov.uk</a>
What we offer
The benefits of working with&nbsp;CBC:&nbsp;
<ul>
<li>Agile working for many roles&nbsp;</li>
</ul>
<ul>
<li>Generous annual leave of between 35.5&nbsp;and 40.5 days&nbsp;of leave (depending on length of service),&nbsp;inclusive of&nbsp;bank holidays&nbsp;</li>
</ul>
<ul>
<li>Most services are closed over Christmas&nbsp;</li>
</ul>
<ul>
<li>Opportunities for professional development linked to many roles&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Access to the Local Government Pension Scheme&nbsp;</li>
</ul>
<ul>
<li>Free parking&nbsp;</li>
</ul>
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
We are a Disability Confident Employer and strive to promote a disability confident culture.&nbsp; To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: <a href="http://www.charnwood.gov.uk/pages/equality_diversity_and_inclusion" target="_blank">www.charnwood.gov.uk/pages/equality_diversity_and_inclusion</a>.
We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.
Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
About the Council&nbsp;&nbsp;
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp;
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp;
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.&nbsp;
&nbsp;About Charnwood&nbsp;
We are proud of our borough, and it is&nbsp;a great place&nbsp;to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp;
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp;&nbsp;It is a diverse community thanks to its student population and cultures from around the world.&nbsp;
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9 Jobs in Loughborough LE12, UK