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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6317/CCT_Full_employment_pack_2026.pdf" target="_blank">CCT_Full_employment_pack_2026</a></li>
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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Customer Contact Adviser Location of work: Town Hall (On Site) with some Hybrid working by arrangement with the Contact Manager Salary: &nbsp;£26,346 per annum pro rata Basis: Fixed Term Contract for 9 months – 14 hours per week across two days
This appointment is temporary to cover long term sick absence.
 About the Role We have an exciting opportunity for a motivated Customer Contact Adviser to join our supportive, fun &amp; friendly Customer Contact Team.
 Our key responsibility is to deliver a high-quality contact service to residents, other Council customers and internal clients across the range of channels available and to provide a source of quality information.
 Demonstrating that you are an innovative, supportive, positive, and a flexible person, you will be able to contribute towards our 5-year plan.
 With full training provided, this is an excellent opportunity for you to progress your career in Customer Service
 What will you do? • &nbsp; &nbsp;To act as the initial point of contact for enquiries covering a wide range of Council services, through all contact channels (telephone, face to face, email, social media and web). • &nbsp; &nbsp; Resolving enquiries and providing guidance to customers across all contact channels. • &nbsp; &nbsp; Deliver information in a succinct and confident manner. • &nbsp; &nbsp;Understanding the customers' needs, escalating where appropriate and undertaking any follow up administrative work or system input tasks. • &nbsp; &nbsp;Confidently handling administrative tasks such as updating our website content, answering email/social media enquiries
 What will you need? • &nbsp; &nbsp;Proven experience in listening, extracting and assessing important information • &nbsp; &nbsp;Customer Service experience ideally in a call centre environment • &nbsp; &nbsp;Great verbal &amp; written communication skills • &nbsp; &nbsp;Ability to answer a high volume of calls and process information • &nbsp; &nbsp;Ability to work well under pressure and multitask • &nbsp; &nbsp;A desire to improve your skills, knowledge and experience • &nbsp; &nbsp;Microsoft and Excel office skills
 Staff Benefits In exchange for your expertise, experience, and enthusiasm, we will offer you: • &nbsp; &nbsp;Support in continuing your personal development • &nbsp; &nbsp;Competitive contributions of 15% towards the LGPS pension scheme. • &nbsp; &nbsp;Access to a range of discounts including local and high street stores.&nbsp; • &nbsp; &nbsp;Salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership. • &nbsp; &nbsp;A generous annual leave entitlement.
 Additional Information For an informal discussion about the role, please email Lisa Apostolakis, Customer Contact Manager at <a href="mailto:Lisa.apostolakis@reigate-banstead.gov.uk" target="_blank">Lisa.apostolakis@reigate-banstead.gov.uk</a> &nbsp;and James Brindle, Customer Contact Team Leader at <a href="mailto:james.brindle@reigate-banstead.gov.uk" target="_blank">james.brindle@reigate-banstead.gov.uk</a>&nbsp;
 We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates.
 Closing date: 27th January 2026&nbsp; Interviews: Tues, 3rd, Weds 4th &amp; Thurs 5th February 2026
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative, and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
 Local Government Reorganisation&nbsp; Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority. &nbsp;
 Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
 Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead

Customer Contact Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6336/Benefits_Officer_-_Full_Employment_Pack_Jan_2026.pdf" target="_blank">Benefits_Officer_-_Full_Employment_Pack_Jan_2026</a></li>
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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Benefits Officer Location of work: Town Hall and hybrid working (Home-working) Salary: £28,725 - £36,618 per annum Basis: Permanent - Full time &nbsp;
 About the Role Are you an experienced Benefit Officer? if the answer is yes why not come and join us?&nbsp; Are you ready for a new opportunity in a fast developing, forward thinking, ambitious, and commercially focussed organisation?&nbsp;
Demonstrating that you are an innovative, supportive, proactive, positive, and flexible person, you will be able to contribute towards our financial self-sufficiency.
Our flexible working options (including home working) and technology are fundamental in supporting you to be most at your most creative, and productive. &nbsp;
 About the Person&nbsp; • &nbsp; &nbsp;We are looking for an experienced Benefit Officer who can hit the ground running. • &nbsp; &nbsp;Who is a dedicated team player and has the ability to assess all Housing Benefit and Council Tax Reduction claims.&nbsp; • &nbsp; &nbsp;Has great communication skills both written and verbal. • &nbsp; &nbsp;Can efficiently prioritise workloads and has a flexible approach. • &nbsp; &nbsp;Has experience with Benefits systems preferably NEC.&nbsp;
 Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp;
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
 Additional Information For an informal discussion about the role, please call Lyn Pigram and Senior Benefits Officer on 01737 276492.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
 Closing date: Tuesday 02 February 2026 at 23:59 Interview date: week commencing the Monday 09 February 2026
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
 Local Government Reorganisation&nbsp; Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority. &nbsp;
 Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
 Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead

Benefits Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5182/Full_Employment_Pack_Systems_Support_Analyst.pdf" target="_blank">Full_Employment_Pack_Systems_Support_Analyst</a></li>
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Please apply online via the link provided.
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Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Systems Support Analyst Location of work: Town Hall, Reigate Salary: TS2A1 Pay scales £39,183 to £41,925 Basis: Permanent, Full time&nbsp;
 About the Role Can you help us improve the services delivered to our residents and customers? &nbsp;Do you have software development skills, technical ICT experience and enjoy variety? Due to retirement, Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
 Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. &nbsp;You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
 Key Responsibilities You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be: • &nbsp; &nbsp;with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues • &nbsp; &nbsp;integrating diverse back office systems using API’s and webservices • &nbsp; &nbsp;creating and managing existing SQL databases • &nbsp; &nbsp;writing and maintaining PowerBI reports • &nbsp; &nbsp;creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools • &nbsp; &nbsp;working with third party software suppliers on upgrade and migration projects • &nbsp; &nbsp;troubleshoot third line support calls
 You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
 Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp;
 We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
 Additional Information For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
 We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
 Closing date: Tuesday 20 January 2026 at 23:59 Interview date: Tuesday 10 February 2026
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
 Local Government Reorganisation&nbsp; Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
 Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.

Systems Support Analyst

<ul><li>Reference: ET302 </li><li>Division: Community Services </li><li>Salary: £32,279.00 - £38,133.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 08 December 2025 </li><li>Interview date:27 January 2026</li><li>Extra payment(s): 14% weekend work allowance </li></ul><ul><li>Positions: 1 </li><li>Category: Community and streets </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 18 January 2026 </li><li>Location: Town Hall and throughout the borough of Crawley </li><li>Location type: Onsite </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>An exciting opportunity has arisen to join our Community Protection team and play a crucial role in our commitment to enhance community safety and reduce environmental crimes.Our Community Protection Officers are at the forefront of safeguarding our neighbourhoods by addressing environmental crime and tackling antisocial behaviour in public spaces throughout the borough. The team are responsible for enforcing relevant antisocial behaviour and environmental protection legislation, to tackle the issues affecting those that live, work in, or visit Crawley.In this role, you will tackle complex community issues, using specialised crime prevention and investigative techniques to address community concerns and you will work is close partnership with other enforcement professionals and agencies to achieve our joint objectives.As leaders in problem-solving and crime prevention, your insights will shape strategies to combat crime and disorder, fostering safer and more vibrant public spaces. We seek individuals driven by a passion for community safety and social justice as these qualities are fundamental to the team’s ethos and purpose.Your responsibilities will include producing thorough reports and recommendations and building high quality cases that may result in prosecution. Therefore, impeccable attention to detail and exceptional written and verbal communication skills are crucial to this role.Operating under a trauma-informed framework, our Community Protection team adopts a compassionate approach to enforcement, prioritising individual well-being while addressing persistent antisocial behaviour and crime.Expect to conduct intelligence-led patrols across key borough locations, involving outdoor, foot-based work in all weather conditions. This will require frequent walking and physical activity, where physical fitness and readiness for frontline duties are paramount.Join us in identifying and implementing effective solutions to environmental crime and broader community safety challenges. This is an opportunity to collaborate on innovative projects aimed at reducing crime and disorder and fostering a safer and more thriving environment for the residents, workers and visitors of Crawley.We are looking for experienced enforcement or investigative professionals with a proven track record of customer service, strong communication skills, and a problem-solving mindset.If you're ready to make a meaningful impact, we encourage you to apply!Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>You will work an average of 37 hours per week to include rostered evenings, weekends and Bank Holidays including early starts and late finishes (This is a 365-day service).A full current UK driving licence is essential as this position requires the postholder to drive vehicles as part of their duties.The post holder will be required to undertake a standard DBS check (Disclosure and Barring Scheme) and be successfully accepted in the Sussex Police accreditation scheme.This role involves a level of risk that needs to be managed by formal risk assessments and dynamic risk assessments at all times.The post holder will be required to use a body worn video camera in line with our policies.Lone working is a requirement of the job role.The post holder will be required to work outside in all weather conditions.There are four training days to be attended each year and notice will be given of such days and all staff are required to attend and an alternative day off will be given.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:nicola.glemas@crawley.gov.uk" target="_blank">nicola.glemas@crawley.gov.uk</a>, Community Protection Operations Manager.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/community-protection-officer-job-description.pdf"> Community Protection Officer job desciption (PDF, 208.86 KB) </a></li></ul>





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Crawley Borough Council

Community Protection Officer

<ul><li>Reference: EN263 </li><li>Division: Community Services </li><li>Salary: £39,111.00 - £45,470.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 07 November 2025 </li><li>Interview date:09 February 2026</li><li>Extra payment(s): Special responsibility allowance </li></ul><ul><li>Positions: 1 </li><li>Category: Environmental </li><li>Grade: H - I </li><li>Working hours: 37 per week </li><li>Closing date: 01 February 2026 </li><li>Location: Town Hall, Crawley and Border Control post (Gatwick) </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Are you passionate about protecting public health at the UK border? We are seeking a Senior Environmental Health Officer (Port Health) with recent operational experience in port health to join our frontline team. &nbsp;This is a vital role safeguarding food safety, animal health and public health at one of the UK’s busiest ports of entry.Key responsibilities:<ul><li>implement official controls at the border in accordance with UK legislation</li><li>conduct inspections, sampling and documentary checks of imported goods, including products of animal origin and food not of animal origin</li><li>enforce food safety legislation and international health regulations, including mosquito surveillance</li><li>verify certificates of organic products at the point of import</li><li>provide expert advice and guidance on communicable disease control matters at London Gatwick Airport</li><li>lead on port health matters and support the wider team through training and mentoring</li></ul>About you:<ul><li>professionally qualified Environmental Health Officer with a degree or diploma in environmental health</li><li>registered with the Environmental Health Officer’s Registration Board (or equivalent)</li><li>recent operational experience in port health is essential</li><li>experience in food safety and health and safety is highly desirable</li><li>strong working knowledge of UK legislation and a proactive approach to enforcement, education, and public health protection</li><li>confident in providing leadership, guidance and support to colleagues</li></ul>Why join us? Crawley is a thriving borough with a dynamic business district and excellent transport links, including its close proximity to Gatwick Airport. Our modern Town Hall opened in 2023 and offers a collaborative and flexible working environment. We embrace agile working, giving staff the flexibility to work from the office, airport (where applicable), home, or on the move.This is an exciting opportunity to play a key role in delivering better regulatory services and protecting public health at the border. If you’re a talented, dynamic, and flexible professional ready to make a difference, we’d love to hear from you.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received<h4> Additional information </h4>You will be required to cover Port Health Officer duty functions at Gatwick Airport covering weekday and weekend duties on a rota.You will need to fulfil the criteria required to achieve an airside security pass at Gatwick Airport which includes the satisfactory clearance of a Basic Disclosure and Barring Service (DBS) check.A full clean and current UK driving licence will be a requirement of the role.Casual car user (mileage can be claimed back via expenses)For full special conditions of the role please refer to the job description.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:kelvin.north@crawley.gov.uk" target="_blank">kelvin.north@crawley.gov.uk</a>, Principal Environmental Health Practitioner or call on 01293 438764.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/senior-environmental-health-officer-%28port-heath-job-description.pdf"> Senior Environmental Health Officer (Port Heath) job description (PDF, 160.8 KB) </a></li></ul>





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5 Jobs in Horley, UK