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This is an exciting opportunity for a well organised, enthusiastic individual to join our busy library pool team. The postholder will have excellent customer care skills, enjoy working with the whole community and be confident in working with and providing information to the public in a busy environment.About You:Experience of library work is not essential, but you should share our passion about the role of libraries in promoting reading, literacy and culture. About The Role:North Somerset libraries have a busy calendar of events including rhymetimes, storytimes, school visits, author events, activity clubs (including Lego, board games, colouring and code club) and digital support. The postholder will be supporting different library teams across North Somerset, covering shifts in any of our 11 service points (including the mobile library) as required. Most shifts are allocated on a monthly basis according to your availability, but short-notice shifts are also regularly available to cover unexpected staff shortages due to sickness and other reasons. IT and digital skills are essential as the postholder will be using a Library Management System and Microsoft applications while also troubleshooting for customers. Experience delivering customer service and working with children is also highly desirable. Experience in cash handling would be an advantage.The post holder will not have a fixed base, but will work at any library in North Somerset as required. This is a zero hours contract, but numerous shifts are available and some of our pool team regularly work over 100 hours per month. Please note that the salary scale above is based on full time hours (37 per week) and you will start at the lower end of the scale unless transferring from an internal role at a higher level.This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.Want To Know More And Apply?For an informal discussion, please contact Phil Robertshaw, Community Services Supervisor (Nailsea library and Pool staff) on 01934 426245 or 01934 426030 (usual working days Tuesday-Friday and alternate Saturday mornings.)Anticipated Interview Date: Tuesday 20 January.At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.Please Note: We are currently only accepting applications from candidates who have full permission to work in the UK.North Somerset Council – Open, Fairer, Greener.





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North Somerset Council

Community Services Officer - Pool

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a passionate and community-focused Librarian (Culture, Health &amp; Reader Development) to join our libraries services team. This role will lead on key areas of service delivery aligned with the Universal Library Offers, including Health &amp; Wellbeing, Culture &amp; Creativity, and Reader Development. A key aspect of the role will be contributing to projects stemming from the library transformation consultation. This may include supporting service redesign, implementing new delivery models, and developing community partnerships.In this role, you will: <ul><li>Deliver services that support the health and wellbeing of our communities. </li></ul><ul><li>Promote access to trusted public health information and facilitate creative and social reading activities. </li></ul><ul><li>Enable access to high-quality arts and cultural experiences through library programming. </li></ul><ul><li>Plan and promote events and activities from the Universal Offers calendar. </li></ul><ul><li>Oversee stock management, rotation, and ethical disposal in line with service priorities. </li></ul>Key Responsibilities:Health &amp; Wellbeing <ul><li>Deliver and promote services that support community health and wellbeing in partnership with Public Health. </li></ul><ul><li>Upskill library staff to enable them to provide access to trusted health information, signposting, and referrals, including supporting residents to access the NHS app and website. </li></ul><ul><li>Facilitate activities such as warm spaces and wellbeing groups. </li></ul>Culture &amp; Creativity <ul><li>Enable access to arts and cultural experiences through library programming. </li></ul><ul><li>Collaborate with local artists, cultural organisations, and community groups to deliver inclusive events and exhibitions. </li></ul>Reader Development <ul><li>Plan and promote events and activities, including national campaigns, festivals, and themed reading weeks. </li></ul><ul><li>Champion inclusive reading experiences for all ages and abilities. </li></ul>Stock Management <ul><li>Oversee stock selection, rotation, and weeding in line with service priorities. </li></ul><ul><li>Ensure ethical disposal and reuse of withdrawn stock. </li></ul><ul><li>Monitor usage data and community needs to inform stock decisions. </li></ul>Leadership <ul><li>Line manage a Community Services Supervisor, supporting them to manage their teams ensuring high-quality service delivery across multiple library locations. (Portishead and Pill libraries). </li></ul><ul><li>Provide guidance and support to team members to ensure high-quality service delivery. </li></ul><ul><li>Contribute to the development of library policies and procedures to enhance service delivery. </li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Flexible Worker which means you can expect to work in the following way:<ul><li>2-3 days in the office (pro rata)</li></ul><ul><li>Works both from home and libraries across North Somerset, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul>About YouWe are looking for an individual who is a passionate advocate for libraries, with a good understanding of the role that libraries play in supporting the health and wellbeing needs of people in all sections of society. You must have significant experience of working in libraries or related services where the delivery of excellent customer service is a priority. You should also have achieved, or be working towards, an approved professional qualification relevant to one or more service areas e.g. library and information studies, information management, or CILIP accredited qualifications. Experience in managing projects from initiation to completion, ensuring objectives are met on time and within scope is essential. Formal project management training is not required.You will need to be adaptable, work well under pressure and be able to solve problems with innovative solutions. You will have experience of managing others and be a good communicator with excellent ICT skills, including being a proficient user of spreadsheets, word processing, Microsoft Teams and OneDrive. You will need to manage, organise and prioritise your own work. We’re seeking a dynamic team player who thrives in collaborative environments—both within libraries and across wider Council teams—demonstrating a supportive management style, a positive attitude to change, and a proactive, ‘can do’ approach to challenges. You will be expected to become a chartered member of the Chartered Institute of Library and Information Professionals (CILIP). Active involvement in professional networks within the sector or commitment to joining and engaging with (if not already a member) is expected. Essential Criteria:<ul><li>A recognised qualification in librarianship or equivalent experience in library or cultural services. </li></ul><ul><li>Strong understanding of the Universal Library Offers and their impact. </li></ul><ul><li>Experience in community engagement, event planning, and partnership working. </li></ul><ul><li>Excellent communication and organisational skills. </li></ul><ul><li>A commitment to inclusive access to information, culture, and wellbeing. </li></ul><ul><li>Supervisory experience and people management skills </li></ul>Desirable Criteria:<ul><li>Chartered membership of CILIP (or working towards it). </li></ul><ul><li>Experience in stock management and data analysis. </li></ul><ul><li>Knowledge of public health initiatives and digital health literacy. </li></ul><ul><li>Experience of managing budgets </li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Nicki Bobbette, Libraries Services Development Manager at <a href="mailto:nicki.bobbette@n-somerset.gov.uk" target="_blank">nicki.bobbette@n-somerset.gov.uk</a> or 01934 426602.Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Anticipated Interview date: week commencing Monday 12 January 2026Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.<ul></ul>

Librarian (Culture, Health & Reader Development)

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleThis is an exciting fixed term opportunity for an enthusiastic and hard-working individual to join our busy library team. You will be confident and well-organised, with excellent customer care skills and a calm and confident approach to unexpected or challenging situations. You will enjoy working with the whole community, providing information to the public in a busy environment.Yatton Library and Children’s Centre has a busy calendar of events including rhyme times, story times, school visits, children’s activity clubs (including lego, colouring and craft clubs) and digital and family history support. The postholder will lead some of these activities with support from volunteers.Experience of library work is not essential, but you should share our passion about the role of libraries in promoting reading, literacy and culture. We welcome applicants eager to learn and grow in a supportive environment. IT and digital skills are essential as the postholder will be using a Library Management System and Microsoft applications alongside helping customers use online services and troubleshoot tech issues. Experience delivering customer service and facilitating activities for children are also essential. You will be ready to deal with the physical demands of the job, including stock handling and floor walking.This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, or to be able to provide alternative, suitable method of transport is an essential condition for this role.This is a fixed term post for 12 months. Please note that you will start at the lower end of the salary scale above unless transferring from an internal role at the same level.Work StyleThe postholder will be based at Yatton Library and Children’s Centre but may on occasion be required to work at any other North Somerset library. The 16 hours are worked on a two-week cycle, as follows:Week 1: Monday 9.30-1.00, Tuesday 9.30-5.00, Thursday 9.00-1.00.Week 2: Monday 9.30-1.00, Tuesday 9.30-5.00, Thursday 9.00-1.00, Saturday 9.00-1.00.You will also be required to attend a monthly team meeting at 8.30am on the first Tuesday of the month and occasional training sessions on other days by arrangement (time due will be given).About YouWe are looking for an individual who is passionate about libraries and delivering excellent customer service. If this is you, and you want to make a difference – especially during times of change – we’d love to hear from you. Please review the job family document to understand the required knowledge, skills and experience. In your supporting statement, clearly demonstrate how you meet these criteria.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We Offer:<ul><li>Competitive salary and benefits.</li><li>Flexible working arrangements.</li><li>Local Government Pension.</li><li>Opportunities for professional development.</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.</li><li>Opportunity to purchase up to an additional 10 days annual leave each year.</li><li>Dedicated in house Wellbeing Team.</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes.</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How To ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a> and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Julie Gorton, Community Services Supervisor, at <a href="mailto:julie.gorton@n-somerset.gov.uk" target="_blank">julie.gorton@n-somerset.gov.uk</a> or 01275 884 599 (Tuesdays and Thursdays).Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: 13 January 2026Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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3 Libraries Jobs in South West