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<ul></ul>

Please apply online via the link provided.
No agencies please.



Working Hours: 2 x 12.5 hours per week, permanent Loughborough Town Hall is an award-winning, receiving house Theatre, Art gallery and venue, set in the heart of Charnwood in Leicestershire and welcoming over 100,000 people per year. Hosting over 250 performances and events per year, including an award-winning annual pantomime, Loughborough Town Hall has a varied programme attracting nationally acclaimed acts and productions across the world of comedy, drama, musical theatre, and beyond. Working as part of the Box office, you will be the welcoming face of Loughborough Town Hall for our audience members, ensuring they receive excellent customer service throughout their visit. On any given day, you will deliver a high standard of customer service. Day to day tasks will include, welcoming customers, advising on show availability and content, processing payments, dealing with customer communication and supporting the box office manager.
IT literacy is essential alongside an openness to learn new processes. Preference will be given to candidates with previous experience in using ticketing booking systems (notably spektix), although full training will still be provided. You will need a friendly and approachable manner and excellent communication skills. Working as part of an enthusiastic team, you will have good problem-solving skills and the ability to multi-task in a busy and bustling environment. The nature of the work will require flexibility across a busy programme of shows and events, involving evening and weekend working.
 For any questions regarding the role, please contact Jade Milton email <a href="mailto:jade.milton@charnwood.gov.uk" target="_blank">jade.milton@charnwood.gov.uk</a> 
No agency enquiries please. Recently unsuccessful candidates need not apply.

Charnwood Borough Council

Box Office Assistant M228

<ul></ul>





Fixed-term post until 31st March 2027 / full-time (37 hours per week)
&nbsp;
Based at Charnwood Borough Council, an opportunity has arisen to be part of the Refugee Resettlement Scheme welcoming and supporting refugees across Leicestershire and Rutland.&nbsp;
&nbsp;
The Refugee Resettlement Assistant will be responsible for the administrative service for the Vulnerable Persons Resettlement Scheme and the UK Resettlement Scheme.&nbsp; They will support with the co-ordination of arrivals across Leicestershire and Rutland and delivery of an effective and appropriate service to all service users, fairly and without discrimination.
&nbsp;
The ideal candidate will have the following skills:
<ul>
<li>Significant experience of clerical and office administration duties,</li>
<li>The ability to converse at ease with customers and provide advice,</li>
<li>Good organisational skills with the ability to meet targets and deadlines,</li>
<li>The ability to accurately input and extract information from systems and spreadsheets and</li>
<li>The ability to work occasional unsociable hours as required.</li>
</ul>
&nbsp;
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
&nbsp;
The benefits of working with CBC:
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays.</li>
<li>Most services are closed over Christmas.</li>
<li>Opportunities for professional development linked to many roles.</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
&nbsp;
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
&nbsp;
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in.
Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp;
It is a diverse community thanks to its student population and cultures from around the world.
&nbsp;
Please note that this job requires the post holder to work across Leicestershire and Rutland and attend meetings at various different locations.
&nbsp;
Secondments will be considered.&nbsp; Please ensure you have your Line Manager’s approval to apply.&nbsp;
&nbsp;
For more information or an informal chat about the role, please contact Emma Moonlight on 01509 634783.
&nbsp;
To apply on-line, please visit our jobs page <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
&nbsp;
&nbsp;No Agencies please.

Refugee Resettlement Assistant M507

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6303/M547_Duty_Supervisor.pdf" target="_blank">M547_Duty_Supervisor</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Working Hours: Part-time minimum 4 hrs per month, variable hours.
Loughborough Town Hall is looking to recruit a Duty Supervisor to join our team.
Loughborough Town Hall is an award-winning, receiving house Theatre, Art gallery and venue, set in the heart of Charnwood in Leicestershire and welcoming over 100,000 people per year.
Hosting over 250 performances and events per year, including an award-winning annual pantomime, Loughborough Town Hall hosts a varied programme attracting nationally acclaimed acts and productions across the world of drama, musical theatre, comedy, live music and beyond.&nbsp;
We are seeking an enthusiastic and reliable Duty Supervisor to support the day-to-day operation of Loughborough Town Hall. The successful candidate will play a key role in ensuring the smooth delivery of events, maintaining high standards of customer service, and overseeing front-of-house operations during performances and events.
Key Responsibilities
<ul>
<li>Act as Duty Supervisor during events, performances, and hires</li>
<li>Supervise front-of-house staff, ushers and bar teams</li>
<li>Ensure the safety and comfort of customers, artists, and staff</li>
<li>Implement and monitor health &amp; safety procedures, including emergency responses</li>
<li>Liaise with event organisers, visiting companies, and technical staff</li>
<li>Handle customer enquiries, feedback, and any incidents professionally</li>
<li>Carry out opening and closing procedures and ensure the venue is presented to a high standard</li>
</ul>
The nature of the work will involve the jobholder carrying work outside of normal working hours, with regular evening and weekend availability required.
About You
You will be a confident and proactive individual with excellent communication and organisational skills. You will remain calm under pressure and be comfortable making decisions in a live event environment. You will have strong communication skills and the ability to motivate others around you in upholding the venues customer service and delivery standards.
For any questions regarding the role, please contact Sophie Tinsley – Front of House Manager via <a href="mailto:sophie.tinsley@charnwood.gov.uk" target="_blank">sophie.tinsley@charnwood.gov.uk</a>
We are&nbsp;a&nbsp;Disability Confident&nbsp;Employer&nbsp;and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.&nbsp;&nbsp;
We prioritise the well-being&nbsp;and engagement of&nbsp;our employees through&nbsp;internal groups such as the&nbsp;Staff&nbsp;Forum, Health and Wellbeing Group and Equality Working Group.&nbsp;
Find out more about this role and who we are by visiting&nbsp;<a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>&nbsp;
&nbsp;
About the Council&nbsp;&nbsp;
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp;
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp;
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together&nbsp;
&nbsp;
About Charnwood&nbsp;
We are proud of our borough, and it is&nbsp;a great place&nbsp;to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp;
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp;&nbsp;It is a diverse community thanks to its student population and cultures from around the world.&nbsp;
No agencies please.


&nbsp;
&nbsp;

Duty Supervisor M547

<h2>About the job</h2>Salary: £25,989 – £26,824 a year pro rata Hours per week: 37 &amp; 32 Contract type: PermanentWe’re looking for compassionate Support Workers to help adults with Learning disabilities within the supported living service. Using a strengths-based approach, you’ll support Adults in supported living service —focusing on wellbeing, daily living skills, and personal care.You’ll assist with care planning, promote independence, and provide hands-on support, including medication administration and use of specialist equipment. Working closely with professionals and services, you'll contribute to assessments and ensure the right support is in place.Strong communication, accurate record-keeping, and a flexible, person-centred mindset are essential. If you’re ready to make a real impact, we’d love to hear from you.Please note this role does not attract sponsorship.<h2>About you</h2>We’re seeking dedicated Support Workers who are passionate about promoting independence, dignity, and choice for individuals with care needs. You’ll support people in accessing a variety of community services and activities, while caring for their physical, emotional, and social wellbeing.You’ll act as an advocate for those you support, ensuring their voices are heard throughout their care experience. Strong communication skills are essential, as you’ll engage with individuals, families, and professionals in a range of settings.This role involves working flexibly across locations, including weekends, bank holidays, sleep-ins, and waking night duties. You’ll be part of a supportive team, contributing to a positive, inclusive environment, and ready to respond in emergency situations.We’re looking for someone who can support new staff, identify discrimination, and take appropriate action. You should have some knowledge of the needs of people with learning disabilities and a willingness to gain a QCF Level 3 in Care.Applicants must be comfortable with manual handling (after training) and be able to communicate fluently and effectively in spoken English with the public.If you’re adaptable, compassionate, and ready to make a real difference, we’d love to hear from you.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594454&amp;ptId=12221" target="_blank">download: Support Worker - JD_.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594455&amp;ptId=12221" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Support worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5843/ESO_JDPS_Jan_26.pdf" target="_blank">ESO_JDPS_Jan_26</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5844/Recruitment-_Privacy_Notice.pdf" target="_blank">Recruitment-_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5845/Notes_to_Candidates_-_October_2023.pdf" target="_blank">Notes_to_Candidates_-_October_2023</a></li>
<li></li>
<li></li></ul>

For an informal discussion about the role, please contact William Ford, Waste Operations Manager via email at <a href="mailto:W.Ford@harborough.gov.uk" target="_blank">W.Ford@harborough.gov.uk</a>
We reserve the right to bring forward the closing date should we receive sufficient suitable applications, so we encourage you to apply as soon as possible.&nbsp;
The closing date for receipt of completed applications is midday Monday 26th January 2026.&nbsp; Interviews will be held on 9th and 10th February 2026.
Our preferred method of application is online application form.&nbsp; Please demonstrate how you meet the requirements of the role. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer.
Should you have any difficulties applying online please&nbsp;e-mail <a href="mailto:recruitment@harborough.gov.uk" target="_blank">recruitment@harborough.gov.uk</a>
All applicants should be aware that any employee, who is at threat of redundancy at the time of a position being advertised, will have priority status.




Harborough District Council’s vision is to work with communities in a vibrant, safe and prosperous district and to bring the best opportunities to all.
The Environmental Services team are seeking a committed, enthusiastic individual with excellent administrative skills and an eagerness to learn.
The post reports directly to the Waste Operations Manager and will work across the environmental services function, which covers domestic waste, trade waste, grounds maintenance, street cleansing and environmental crime.
You will be an integral part in supporting to deliver several exciting projects within the Environmental Services department including the implementation of a new waste strategy.
You will be required to undertake various site visits and inspections to ensure compliance with service level agreements, terms &amp; conditions and monitor contractor performance.
An essential part of your job will be to build strong relationships with our contractor, other external partners and internal colleagues, so you must be an excellent and confident communicator, ensuring others trust your professional judgement and advice.
The role will involve a lot of customer interaction, acting as the first point of contact for the Environmental Services team. A commitment to a high level of customer care is essential, as well as attention to detail and the ability to work under pressure to meet deadlines.
You will play an active role in a multi-skilled and motivated team, and there will be plenty of opportunities to develop your skills, progress your career and contribute to the direction of the service.
You will also be able to demonstrate negotiation skills; enthusiasm; self-motivation; sound judgement; a proactive approach to problem solving and tackling challenges; excellent organisational skills; and an ability to identify and act on opportunities to improve service delivery.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
You must have a full valid UK driving licence and access to a suitable vehicle for work purposes (reasonable adjustments will be considered).
The Council operates an agile working practice between home working and office working at The Symington Building.

Environmental Services Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5837/Snr_Environmental_Services_Officer_JDPS__Waste_.pdf" target="_blank">Snr_Environmental_Services_Officer_JDPS__Waste_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5838/Recruitment-_Privacy_Notice.pdf" target="_blank">Recruitment-_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5839/Notes_to_Candidates_-_October_2023.pdf" target="_blank">Notes_to_Candidates_-_October_2023</a></li>
<li></li>
<li></li></ul>

Our preferred method of application is CV with a covering statement demonstrating how you meet the requirements of the role. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer.
For an informal discussion about the role, please contact William Ford, Waste Operations Manager via email at <a href="mailto:W.Ford@harborough.gov.uk" target="_blank">W.Ford@harborough.gov.uk</a>
Should you have any difficulties applying online, please email:
<a href="mailto:recruitment@harborough.gov.uk" target="_blank">recruitment@harborough.gov.uk</a>
Find out more about the benefits of working at Harborough District Council at <a href="https://www.harborough.gov.uk/info/20005/jobs/484/working_for_hdc" target="_blank">Benefits of working for us | Working for HDC | Harborough District Council</a>




Harborough District Council’s vision is to work with communities in a vibrant, safe and prosperous district and to bring the best opportunities to all.
The Environmental Services team are seeking a committed, enthusiastic individual with excellent administrative skills and an eagerness to learn.
The post is a senior role which reports directly to the Waste Operations Manager. You will primarily work in the waste elements of the Environmental Services function including domestic and trade waste.&nbsp; However, you will work alongside the senior officer for grounds maintenance, street cleansing and environmental crime.
You will play an integral part in delivering several exciting projects within the Environmental Services department including the implementation of a new waste strategy.
You will be required to undertake various site visits and inspections to ensure compliance with service level agreements, terms &amp; conditions and monitor contractor performance.
An essential part of your job will be to build strong relationships with our contractor, other external partners and internal colleagues, so you must be an excellent and confident communicator, ensuring others trust your professional judgement and advice.
The role will involve a lot of customer interaction, acting as the first point of contact for the Environmental Services team. A commitment to a high level of customer care is essential, as well as attention to detail and the ability to work under pressure to meet deadlines.
You will play an active role in a multi-skilled and motivated team, and there will be plenty of opportunities to develop your skills, progress your career and contribute to the direction of the service.
You will also be able to demonstrate negotiation skills; enthusiasm; self-motivation; sound judgement; a proactive approach to problem solving and tackling challenges; excellent organisational skills; and an ability to identify and act on opportunities to improve service delivery.
At times, you may need to make difficult decisions when the Waste Operations Manager is unavailable. A strong understanding of environmental laws and regulations is essential for success in this role.
With guidance from the Waste Operations Manager, you will oversee new apprentices in the Environmental Services team, ensuring their growth and success throughout their development and college journey.
The closing date for receipt of completed applications is midday on Monday 26th January 2026
Interviews will be held on &nbsp;2nd &amp; 3rd February 2026
We reserve the right to bring forward the closing date should we receive sufficient suitable applications, so we encourage you to apply as soon as possible.
Desirable criteria from the person specification may be used for sifting purposes.
If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how we could be the next step in your career journey.

Senior Environmental Services Officer (Waste)

<ul><li></li>
<li></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.
No agencies please.



Additional Salary Information:&nbsp; &nbsp; Plus Market Premia payment of £2,500 per year until 31/12/27 &nbsp; &nbsp; Plus Golden Hello payment of £3,915 (T&amp;C applies)&nbsp;
About the role
You will be leading one of our most dynamic teams within the Council.&nbsp; The Housing Standards Team responds to complaints about Housing Conditions in the private sector and delivers our selective, additional and mandatory licensing schemes.
What we offer
The benefits of working with&nbsp;CBC:&nbsp;
<ul>
<li>Agile working for many roles&nbsp;</li>
</ul>
<ul>
<li>Generous annual leave of between 35.5&nbsp;and 40.5 days&nbsp;of leave (depending on length of service),&nbsp;inclusive of&nbsp;bank holidays&nbsp;</li>
</ul>
<ul>
<li>Most services are closed over Christmas&nbsp;</li>
</ul>
<ul>
<li>Opportunities for professional development linked to many roles&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Access to the Local Government Pension Scheme&nbsp;</li>
</ul>
<ul>
<li>Free parking&nbsp;</li>
</ul>
About Charnwood
Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.
We are also customer focused, both internally and externally.
We are looking for the latest member of the CBC team to deliver our aims and values.
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
We are a Disability Confident Employer and strive to promote a disability confident culture.&nbsp; To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: <a href="http://www.charnwood.gov.uk/pages/equality_diversity_and_inclusion" target="_blank">www.charnwood.gov.uk/pages/equality_diversity_and_inclusion</a>.
We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.
Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
No agencies please.
&nbsp;

Housing Standards Team Leader M514

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5704/HIC_Receptionist_JDPS_Jan_2026.pdf" target="_blank">HIC_Receptionist_JDPS_Jan_2026</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5706/Notes_to_Candidates_-_October_2023.pdf" target="_blank">Notes_to_Candidates_-_October_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5707/Recruitment-_Privacy_Notice.pdf" target="_blank">Recruitment-_Privacy_Notice</a></li>
<li></li>
<li></li></ul>

Our preferred method of receipt of application is via the online application form.
Should you have any difficulties applying online, please e-mail <a href="mailto:recruitment@harborough.gov.uk" target="_blank">recruitment@harborough.gov.uk</a>
CV's will not be accepted.




We are looking for a part-time receptionist to provide front of house services at Harborough Innovation Centre on Mondays and Tuesdays (2 days/16 hours per week).
Harborough Innovation Centre (HIC) provides support services to start-up and growing businesses in the Harborough district.&nbsp; As the first point of contact for our residential businesses and visitors using our flexible workspaces, meeting and conference rooms, you will work as part of a friendly and dedicated team delivering first class, professional customer service. Ensuring all enquiries are processed to the required performance standards and complying with the Council’s policies &amp; procedures are key responsibilities of this post.
Applicants should have previous experience of administrative and clerical duties and possess good customer liaison skills. Duties also include provision of a telephony service and mail handling on behalf of the businesses associated with the Innovation Centre, as well as ad hoc cover in our busy café as required. Flexibility will be required to cover holidays and sickness.
The closing date for receipt of completed applications is Monday&nbsp;26/01/2026 at 9:00am.&nbsp; Interviews will be held on Monday 09/02/2026.
Desirable criteria from the person specification may be used for sifting purposes.&nbsp;
We reserve the right to bring forward the closing date should we receive sufficient suitable applications, so we encourage you to apply as soon as possible.
Find out more about the benefits of working at Harborough District Council at&nbsp;<a href="https://www.harborough.gov.uk/info/20005/jobs/484/working_for_hdc" target="_blank">Benefits of working for us | Working for HDC | Harborough District Council</a>.
&nbsp;

Receptionist - Harborough Innovation Centre

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5476/Customer_Service_Adviser_M439.pdf" target="_blank">Customer_Service_Adviser_M439</a></li>
<li></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.
&nbsp;
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is searching for the latest members of #TeamCBC!
We are looking for passionate individuals who are customer focused, a team player and wants to help improve our local communities in Charnwood.
The Council is recruiting for 4, &nbsp;2-year fixed term contract Customer Advisors, working the following rota:
Monday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;9am – 4pm (30 minutes lunch)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (6.30hrs)
Tuesday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;9am – 4pm (30 minutes lunch)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (6.30hrs)
Wednesday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 9am – 4pm (30 minutes lunch)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(6.30hrs)
Thursday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;9am – 4pm (30 minutes lunch)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (6.30hrs)
Friday&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;9am – 4pm (30 minutes lunch)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (6.30hrs)
<ul>
<li>The role involves delivering an excellent customer experience by providing advice and, wherever possible, query resolution at the first point of contact.</li>
<li>This includes all customer access channels including telephone, face to face, letter, email, web, web chat and SMS.&nbsp;&nbsp;</li>
<li>Providing a high quality and comprehensive information service, ensuring a consistently high level of experience for all customers, fairly and without discrimination.&nbsp;</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
The benefits of working with CBC:
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between (5 and 40.5 days NJC) of leave (depending on length of service), inclusive of bank holidays.</li>
<li>Most services are closed over Christmas.</li>
<li>Opportunities for professional development linked to many roles.</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
About the Council 
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in.
Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp;
It is a diverse community thanks to its student population and cultures from around the world.
Previous Applicants need not apply.
For further information please email;
<a href="mailto:yasmin.tarrant@charnwood.gov.uk" target="_blank">yasmin.tarrant@charnwood.gov.uk</a> or <a href="mailto:rachel.faulkner@charnwood.gov.uk" target="_blank">rachel.faulkner@charnwood.gov.uk</a>
No Agencies please

Customer Service Advisors M439

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5264/L235_Housing_Standards_Officer.pdf" target="_blank">L235_Housing_Standards_Officer</a></li>
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Please apply online via the link provided.
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Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.
We are also customer focused, both internally and externally.
We are looking for the latest member of the CBC team to deliver our aims and values.
About The Role
As a Housing Standards Officer you will be joining the dedicated Private Sector Housing Team.&nbsp; Your primary focus will be ensuring the quality and standard of privately rented housing in Charnwood.&nbsp; You’ll do this by responding to complaints about disrepair from private tenants, building good relationships with landlords and tenants, completing inspections and reports. We’re committed to your personal and professional development and we’ll offer training to you if you need it.
This is a hybrid role and we’re flexible to your preference on the amount of time that you work from home or from the office.&nbsp; The role includes on-site visits and inspections in the Charnwood area.
For more information, please contact Helen Foster – Private Sector Housing Manager email – <a href="mailto:helen.foster@charnwood.gov.uk" target="_blank">helen.foster@charnwood.gov.uk</a>
What we offer
The benefits of working with&nbsp;CBC:&nbsp;
<ul>
<li>Agile working for many roles&nbsp;</li>
</ul>
<ul>
<li>Generous annual leave of between 35.5&nbsp;and 40.5 days&nbsp;of leave (depending on length of service),&nbsp;inclusive of&nbsp;bank holidays&nbsp;</li>
</ul>
<ul>
<li>Most services are closed over Christmas&nbsp;</li>
</ul>
<ul>
<li>Opportunities for professional development linked to many roles&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Access to the Local Government Pension Scheme&nbsp;</li>
</ul>
<ul>
<li>Free parking&nbsp;</li>
</ul>
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
We are a Disability Confident Employer and strive to promote a disability confident culture.&nbsp; To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: <a href="http://www.charnwood.gov.uk/pages/equality_diversity_and_inclusion" target="_blank">www.charnwood.gov.uk/pages/equality_diversity_and_inclusion</a>.
We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.
Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
About the Council&nbsp;&nbsp;
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp;
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp;
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.&nbsp;
&nbsp;About Charnwood&nbsp;
We are proud of our borough, and it is&nbsp;a great place&nbsp;to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp;
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp;&nbsp;It is a diverse community thanks to its student population and cultures from around the world.&nbsp;
No agencies please.

10 Jobs in Leicestershire