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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3494/Sheltered_Housing_Officer__Dispersed__1986_-_Job_Description_and_Person_Specification.pdf" target="_blank">Sheltered_Housing_Officer__Dispersed__1986_-_Job_Description_and_Person_Specification</a></li>
</ul>

Please apply online via the link provided.



Closing date:&nbsp;Monday22&nbsp;December 2025 &nbsp; Interview date:&nbsp;Thursday8 January 2026&nbsp;&nbsp;
Contract type:&nbsp;Fixed-Term for 2 years
Please apply online via Winchester City Council's website.&nbsp;
The Role:&nbsp;
This is an exciting role within Winchester City Council’s Landlord Services team. &nbsp;
We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in delivering a customer focussed, high quality housing management service within our sheltered housing portfolio. You will have a good understanding of emergency lifeline equipment and take the lead in upgrading existing analogue equipment to digitally ready lifelines.&nbsp;
In this role, you will be one of 6 Housing Officers responsible for delivering housing management services to our customers within our sheltered properties across the district. This includes supporting customers with viewings, signing up for their new tenancies, making appropriate referrals to tenancy support and sustainment and providing assistance with rent arrears and estate management when required.
Working with colleagues in the wider housing team to manage nuisance and anti-social behaviour.
You will have a good knowledge of sheltered housing management, evidenced ability to understand and meet customer needs whilst managing difficult conversations to ensure service providers are held to account for the services they provide to the vulnerable customers and communities we serve.&nbsp;
What You'll Need to Succeed:
It is essential that you have experience of working in housing, knowledge of sheltered housing and lifeline equipment.&nbsp;
The role of the Housing Officer will:
<ul>
<li>Be the point of contact for customers in the dispersed bungalow schemes, ensuring they receive timely advice, guidance and support to manage their homes and sustain their tenancies.</li>
<li>Working with other Housing Officer teams (Income, Neighbourhoods Services, Tenancy Sustainment, Sheltered and Extra Care) and other Housing sections (Property Services, Rents, Allocations, Housing Options).</li>
<li>Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood. &nbsp;</li>
<li>Ensure tenancies are conducted in a satisfactory manner and undertake tenancy visits to properties to ensure compliance with tenancy conditions.</li>
<li>Assist with collection of tenant information for tenant records, profiling, reviewing and determining housing services.</li>
<li>Pro-active management of all nuisance and anti-social behaviour (ASB) cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity working with housing officers in the tenancy teams to ensure speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.</li>
<li>Investigate complaints of ASB, ensuring all stages of case management are accurately recorded on the Orchard Housing System. Where escalation is required, work proactively with the ASB Officer to enable timely case reviews, handover and escalation.</li>
<li>Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance.&nbsp;</li>
<li>Work closely with housing colleagues, the CAB, Social Services, Health and other specialist agencies to support vulnerable tenants to sustain their tenancies.</li>
<li>Proactively promote, facilitate and support tenant involvement.</li>
<li>Undertake a landlord liaison role with tenant groups, events and meetings providing information on all aspects of housing management services when required.</li>
</ul>
Qualification requirements for the role:
<ul>
<li>A good level of education and knowledge of housing services.</li>
<li>Current full Driving Licence.</li>
</ul>
We offer an excellent package of benefits including:&nbsp;
<ul>
<li>Employer paid health cash plan&nbsp;</li>
<li>Salary sacrifice scheme for cars and bikes &nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service&nbsp;</li>
<li>13 days additional flexi leave per year (subject to operational requirements)&nbsp;</li>
<li>Option to buy up to 5 days additional annual leave&nbsp;</li>
<li>Free parking (during work hours) at any Winchester Park and Ride&nbsp;</li>
<li>Membership to the Local Government Pension Scheme&nbsp;</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district&nbsp;</li>
<li>Season Ticket loans &nbsp;</li>
<li>Excellent working environment&nbsp;</li>
<li>Support for continuous professional development&nbsp;</li>
</ul>
Vetting Requirements: This post is subject to a Criminal Records Check.
If you are keen to make a difference in our communities, we would love to hear from you. Apply today to be part of a team making a difference to our customers every day.&nbsp;
For an informal conversation about the role, please contact Sarah Turpitt,&nbsp;Area Housing Manager (Sheltered and Extra Care) via email at&nbsp;<a href="mailto:sturpitt@winchester.gov.uk" target="_blank">sturpitt@winchester.gov.uk</a>&nbsp;or Claire Scott,&nbsp;Housing Officer (Sheltered) Team Leader via email at&nbsp;<a href="mailto:cscott@winchester.gov.uk" target="_blank">cscott@winchester.gov.uk</a>.

Winchester City Council

Sheltered Housing Officer (Dispersed)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2600/M-E-Contracts-Manager-JD.pdf" target="_blank">M-E-Contracts-Manager-JD</a></li>
</ul>





Closing date:&nbsp;Sunday 7th&nbsp;December 2025 Interview date:&nbsp;TBC
To apply, please click 'Apply' above or send your CV and covering letter to&nbsp;<a href="mailto:hrrecruitment@winchester.gov.uk" target="_blank">hrrecruitment@winchester.gov.uk</a>.
The Role:&nbsp;
This an exciting role within Winchester City Council’s housing team. &nbsp;
We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in our Compliance team delivering servicing as our contracts manager working in our Housing Landlord department.&nbsp;
You will be part of the Building Safety Team where we provide the full end to end service of compliance across the big 6, surveying, budgeting, scoping, delivery &amp; assurance. This means we are looking for someone with extensive experience working in housing maintenance compliance delivery. You will have a strong focus on H&amp;S, performance management, customer service, budget responsibilities and management.
What You'll Need To Succeed
It is essential that you have experience of working in Compliance, specifically in social housing/landlord services. You must have an understanding of the latest building legislation and how this relates to the work we do. Being able to demonstrate your knowledge, understanding and experience in the above environment is paramount. The role of Contracts Manager will include:
<ul>
<li>Working with the M&amp;E Compliance Manager to review Compliance servicing, key repair data and surveys.</li>
<li>Create scopes of work considering other teams within WCC, current legislation and family’s requirements.</li>
<li>Manage delivery of works on site with robust performance management, H&amp;S management, customer communications and delivery assurance.</li>
<li>Supporting the Landlord Service in informing and enabling effective communication with all stakeholders including supporting the development and delivery of resident engagement strategies in relation to planned maintenance. &nbsp;&nbsp;</li>
<li>The need to demonstrate sound problem solving and decision making in day to day working practices and show the highest personal standards of integrity and conduct ensuring all Winchester City Council policies and procedures are always adhered to.&nbsp;</li>
<li>Building and maintaining good relationships with colleagues, customers, contractors, contacts and other stakeholders to ensure our customers safety and our reputation as a social landlord.&nbsp;</li>
</ul>
Qualification requirements for the role:&nbsp;
<ul>
<li>NEBOSH or SMSTS is desirable.</li>
<li>Should hold or be prepared to undertake appropriate training/ qualifications in compliance management.</li>
<li>Continuous professional development and up to date knowledge of building works in a social housing environment with membership to bodies such as CIH, APM, RICS, MIFSM etc.&nbsp;</li>
<li>You will be required to complete a DBS check for this role.&nbsp;</li>
<li>This role will require you to drive, so a full clean driving licence and access to a vehicle is required.&nbsp;</li>
</ul>
We offer an excellent package of benefits including:&nbsp;
<ul>
<li>Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office)&nbsp;</li>
<li>Employer paid health cash plan&nbsp;</li>
<li>Salary sacrifice scheme for cars and bikes &nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service&nbsp;</li>
<li>13 days additional flexi leave per year (subject to operational requirements)&nbsp;</li>
<li>Option to buy up to 5 days additional annual leave&nbsp;</li>
<li>Free parking (during work hours) at any Winchester Park and Ride&nbsp;</li>
<li>Membership to the Local Government Pension Scheme&nbsp;</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district&nbsp;</li>
<li>Season Ticket loans &nbsp;</li>
<li>Excellent working environment&nbsp;</li>
<li>Support for continuous professional development&nbsp;</li>
</ul>
If you feel you meet the requirements above and want to join an exciting team that are transforming the way we deliver and enhancing our service to our families, then apply today!
For an informal discussion about the role, please contact Darren Smith (<a href="mailto:DaSmith@winchester.gov.uk" target="_blank">DaSmith@winchester.gov.uk</a>).

Contracts Manager (M&E)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2560/Housing_Officer_1985_-_Job_Description_and_Person_Specification.pdf" target="_blank">Housing_Officer_1985_-_Job_Description_and_Person_Specification</a></li>
</ul>

Please apply online via the link provided.



Closing date:&nbsp;Sunday 21 December 2025 Interview date:&nbsp;Wednesday 7 January 2026
Please apply online via Winchester City Council's website.&nbsp;
The Role:
This is an exciting role within Winchester City Council’s Landlord Services team. &nbsp;
We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in delivering a customer focussed, high quality housing management service within our housing portfolio of 5000 general needs and sheltered housing properties.
In this role, you will be one of 6 Housing Officers responsible for delivering housing management services to our customers within a designated patch in the Winchester district. This includes supporting customers signing up for their new tenancies, managing tenancy changes and enforcement, managing complex tenancy cases and cases of nuisance and anti-social behaviour, preparing and serving legal paperwork, representing the Council at Court, making appropriate referrals to tenancy support and sustainment and providing assistance with rent arrears and estate management when required.
You will have a strong housing management background, evidenced ability to understand and meet customer needs whilst managing difficult conversations to ensure service providers are held to account for the services they provide to the vulnerable customers and communities we serve.&nbsp;
What You'll Need to Succeed:
It is essential that you have experience of working in housing management and can evidence your knowledge and understanding of housing law and regulatory obligations.&nbsp;
The role of the Housing Officer will:
<ul>
<li>Be the point of contact for customers on the patch, ensuring they receive timely advice, guidance and support to manage their homes and sustain their tenancies.</li>
<li>Provide effective management of secure and introductory tenancies for general needs and sheltered units in liaison with other Housing Officer teams (Income, Neighbourhoods Services, Tenancy Sustainment, Sheltered and Extra Care) and other Housing sections (Property Services, Rents, Allocations, Housing Options).</li>
<li>Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood. &nbsp;</li>
<li>Effectively manage requests for tenancy changes such as successions, assignments and joint to soles.</li>
<li>Provide assistance to tenants wishing to downsize or mutually exchange their tenancy. Oversee the process from receipt of application, liaising with both the tenants and other landlords, through to the sign up.</li>
<li>Ensure tenancies are conducted in a satisfactory manner and undertake tenancy visits to properties to ensure compliance with tenancy conditions.</li>
<li>Assist with collection of tenant information for tenant records, profiling, reviewing and determining housing services.</li>
<li>Ensure both the Council and tenants fulfil their obligations as set out in the Housing Acts, ASB Crime &amp; Policing Act and the tenancy agreement. &nbsp;</li>
<li>Pro-active management of all nuisance and anti-social behaviour (ASB) cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity ensuring speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.</li>
<li>Carry out risk assessments and manage complaints of ASB from inception through to case closure, ensuring all stages of case management are accurately recorded on the Orchard Housing System. Where escalation is required, work proactively with the ASB Officer to enable timely case reviews, handover and escalation.</li>
<li>Understand working practices of other organisations, for example Premises Closures and Community Protection Notices, and work alongside the ASB Officer in partnership with the Police to gather evidence to take appropriate action in such cases.&nbsp;</li>
<li>To maintain up to date knowledge of current relevant legislation (civil and criminal) and best practice in relation to anti-social behaviour and tenancy breaches. &nbsp;</li>
<li>Carry out interviews and prepare with accuracy notices, statements and other paperwork required for Court hearings, attending Court as necessary and giving evidence in support of possession proceeding when required.&nbsp;</li>
<li>Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance.&nbsp;</li>
<li>Work closely with housing colleagues, the CAB, Social Services, Health and other specialist agencies to support vulnerable tenants to sustain their tenancies.</li>
<li>Proactively promote, facilitate and support tenant involvement.</li>
<li>Undertake a landlord liaison role with tenant groups, events and meetings providing information on all aspects of housing management services when required.</li>
</ul>
Qualification requirements for the role:&nbsp;
<ul>
<li>Professional Diploma in Housing or equivalent through relevant training/experience.</li>
<li>Current full Driving Licence.</li>
</ul>
We offer an excellent package of benefits including:&nbsp;
<ul>
<li>Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office)&nbsp;</li>
<li>Employer paid health cash plan&nbsp;</li>
<li>Salary sacrifice scheme for cars and bikes &nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service&nbsp;</li>
<li>13 days additional flexi leave per year (subject to operational requirements)&nbsp;</li>
<li>Option to buy up to 5 days additional annual leave&nbsp;</li>
<li>Free parking (during work hours) at any Winchester Park and Ride&nbsp;</li>
<li>Membership to the Local Government Pension Scheme&nbsp;</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district&nbsp;</li>
<li>Season Ticket loans &nbsp;</li>
<li>Excellent working environment&nbsp;</li>
<li>Support for continuous professional development&nbsp;</li>
</ul>
If you are keen to make a difference in our communities, we would love to hear from you. Apply today to be part of a team making a difference to our customers every day.&nbsp;
For an informal conversation about the role, please contact Jo Elliott, Area Housing Manager (Neighbourhood and Community) via email at&nbsp;<a href="mailto:jelliott@winchester.go.uk" target="_blank">jelliott@winchester.go.uk</a>&nbsp;or Sarah Turpitt, Area Housing Manager (Sheltered and Extra Care) via email at&nbsp;<a href="mailto:sturpitt@winchester.gov.uk" target="_blank">sturpitt@winchester.gov.uk</a>.

3 Housing Jobs in Winchester SO21, UK