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Reference: OCT20253067Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzqz3PNAFjBl_Q%253d%253d/a10e3003-f705-49a6-9845-75cfe9aeff9b?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024%281%29%282%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251005/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251005T040021Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=981c5cbad76f6a793f26f7306e1f20b0dc4bf5e62fa91d1e58548951111f313b" target="_blank">RecruitmentPack_2024(1)(2).pdf</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzqz3PNAFjBl_Q%253d%253d/dc02f5ae-4566-4ab3-bc1e-e0e8f6c844b8?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22ResidentLiaisonOfficerJobDescription.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251005/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251005T040021Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=73fac341f5563d8dbd46e346178be01ad9db9d2332c58af7ad6ca36d6c6921e9" target="_blank">ResidentLiaisonOfficerJobDescription.pdf</a></li></ul>Resident Liaison Officer Location: South London - Hybrid working Contract Type: Full-time, Permanent Driving Licence RequiredAre you passionate about making a real difference in communities? Join Wandle Housing as a Resident Liaison Officer and play a pivotal role in shaping the future of our neighbourhoods across South London.Founded in 1967, Wandle is committed to providing homes to be proud of and services you can trust. We’re tackling the housing crisis head-on by delivering high-quality, affordable homes to those who need them most.What you’ll do:<ul><li>Lead resident engagement for planned improvement works across our estates</li><li>Organise events, consultations, and surveys to ensure resident voices are heard</li><li>Champion social value and build strong relationships with local authorities and stakeholders</li><li>Be the first point of contact for residents, supporting them through decant and rehousing processes</li><li>Collaborate across teams to deliver shared goals and improve neighbourhoods</li></ul>What you’ll bring:<ul><li>Experience in customer service and resident engagement</li><li>Strong communication and partnership-building skills</li><li>Knowledge of social housing, decanting, and rehousing principles</li><li>Ability to manage competing demands and work flexibly</li><li>A clean driving licence and access to a vehicle</li></ul>Why Wandle? We’re more than just a housing provider-we’re a community builder. You’ll be part of a passionate team working collaboratively to deliver meaningful change for our residents.Closing Date: 19 October 2025 Shortlisting: 20 October 2025 Interviews: Week commencing 27 October Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.





<ul></ul>

Wandle Housing Association

Resident Liaison Officer

Reference: OCT20253172Benefits: £28500 annual, 29 days annual, 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzpiQsC2eghPTg%253d%253d/9946e0e1-234a-48ac-ac74-26f2922c0876?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RoleProfileforRepairsScheduler_Nov2024.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251005/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251005T040025Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=21c09f2ee4d3bc0e9cd1a84cfee07e2eb14926fe4265b692d9233cf1b45c6976" target="_blank">RoleProfileforRepairsScheduler_Nov2024.pdf</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzpiQsC2eghPTg%253d%253d/78e878af-45ca-409d-9ac8-bdb7a9596789?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251005/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251005T040025Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=b1e1cc8b280e05538c53f9d3e38b8007ad186cd245d298f65728e2cb11bf0e07" target="_blank">RecruitmentPack_2024.pdf</a></li></ul>Founded in 1967 as the Merton Family Housing Trust, we see our purpose as supporting people, across south London, who need a home and we are helping to tackle the shortage of good quality affordable housing by providing homes for people most in need of housing. We want to be a good landlord and contribute to building strong communities in south London and deliver against our vision ‘Homes to be proud of and services you can trust’.The Scheduler is responsible for the effective daily operation of the scheduling system. The role supports the Repairs and Trades staff to deliver the agreed service levels and allows them to maximise their productivity and efficiency.A day in the life:You will: <ul><li>Operating the scheduling system in order to ensure the correct/appropriate technical resource is able to respond to work allocated to them</li><li>Provide support and “best practice” on the scheduling system to ensure high levels of utilisation</li><li>Ensuring void property repairs are completed in line with KPIs through the allocation of resources</li><li>Continually review the scheduling system to achieve maximum operative efficiency. To include rescheduling for non-availability and resident appointment changes</li><li>Liaise with residents, contractors and customers to achieve excellent customer service and KPIs</li><li>Ensure all work is carried out in line with Data Protection and other appropriate legislation</li><li>Supporting the Technical resources in ensuring continuity of the repairs service by resolving day to day issues in respect of work allocation and resource availability</li><li>Be Supporting staff and ensuring the effective and efficient delivery of excellent customer focused services</li><li>Provide “surge capacity” as required within the Department</li></ul>What you’ll need to have:<ul><li>Educated to GCSE level or equivalent</li><li>An instinctive and practical understanding or what constitutes excellent customer care, how it can be measured and improved and a commitment to delivering it</li><li>Experience working in a deadline driven environment</li><li>Experience using common sense, intuition and resourcefulness to successfully solve problems</li><li>Knowledge/experience of housing, repairs or a related discipline</li><li>Experience of delivering a demanding front line service</li><li>Experience of dealing with challenging customers</li><li>Ability to maintain accurate records</li><li>Good verbal, listening and written communication skills</li><li>Able to deal with telephone and email contact with customers in challenging circumstances</li><li>Strong IT skills, including accurate typing/data entry</li><li>Good levels of literacy and numeracy</li></ul>Closing date: 19th October 2025 at 11:59pm Shortlisting: 20th October 2025 Interviews: Week commencing 27th October 2025 Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.





<ul></ul>

Repairs Scheduler 

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Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to provide practical interventions and support to resettle individuals and families to enhance their ability to live independently.
You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough.
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
<ol>
<li>This role is to increase the supply of private rented and temporary accommodation for residents who are homeless or threatened with homelessness, under various different property procurement schemes being operated in the Hounslow borough.</li>
<li>You will carry out property inspections to ensure that landlords and property agents meet the required decent homes standards and sign-up tenancies across different tenures.</li>
<li>You will be provide a vetting and letting process to private landlords, arranging viewings and support homeless households in accepting accommodation in the private sector in discharge of the council’s housing duties.</li>
<li>You will ensure that accommodation complies with relevant standards and legislation and that supporting documentation is obtained and recorded.</li>
<li>You will ensure private rented tenancies are affordable for prospective tenants and suitable for their needs.</li>
</ol>
About You
 1. You have experience of successfully increasing the supply of accommodation for residents who are homeless or threatened with homelessness.
2. You are a great communicator to engage effectively with a broad range of people to influence, motivate, negotiate and persuade and you quickly build trusting relationships with complex individuals, and other professionals, to empower residents to build resilience and gain and maintain their independence.&nbsp;
3. You are able to devise solutions to complex and contentious problems.
4. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be.
5. You have exceptional negotiation skills.
6. You preferably have a current driving licence but can travel independently around the Borough to carry out home visits and meet residents and other professionals in community settings.
Essential for the Role
Basic DBS check is required for the role.
If the points below resonate with you, we’d love you to put in an application:
<ul>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
Read more about the work you’ll be doing in the Role Profile.
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a>
Interviews for this job will be held during October 2025.
Closing date – 17/10/2025

London Borough of Hounslow

Acquisition Officer

Are you ready to take the next step in your housing enforcement career? We’re looking for a proactive and experienced Team Leader to support the delivery of our Private Sector Housing Enforcement service.As Team Leader, you’ll be responsible for day-to-day supervision of a small team of enforcement officers, ensuring that casework is progressing efficiently and in line with legislation and policy. You’ll provide technical guidance, support officer development, and help maintain high standards of service delivery.This role is ideal for someone with strong operational knowledge of housing enforcement who enjoys mentoring others and ensuring consistent, high-quality outcomes.Key Responsibilities:<ul><li>Supervise and support enforcement officers in their daily work</li><li>Allocate and monitor workloads and performance</li><li>Provide technical advice and quality assurance on enforcement cases</li><li>Assist in developing procedures and training</li><li>Contribute to service improvement initiatives</li></ul>What we’re looking for:<ul><li>Qualified Environmental Health Officer or Practitioner</li><li>Registered with the Chartered Institute of Environmental Health (CIEH)</li><li>Experience in housing enforcement</li><li>Strong understanding of housing legislation and enforcement tools</li><li>Excellent communication and leadership skills</li><li>Ability to manage competing priorities and support team wellbeing</li></ul>We are keen to hear from candidates who share our enthusiasm and commitment to deliver an excellent Environmental Health Service for Ealing’s residents, businesses, and visitors. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.Interviews for this post will take place in person. Shortlisted candidates will be provided with further information.The Council operates a hybrid model combining working home and from the office, taking a flexible approach to strike the right balance for officers and service delivery.You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right-hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.This role is subject to Ealing Council’s enhanced vetting process.The post holders will be highly motivated, flexible individuals, with excellent customer service skills, able to communicate with people at different levels as appropriate. You will be working with and supporting other team members with complex cases.For a detailed list of responsibilities and person criteria please see the role profile.Benefits include flexible, hybrid working, 25 days annual leave increasing to 28 days after 5 years and 31 days after 10 years of continuous Local Government service.This is a full-time position, working 35 hours per week on a permanent contract.For an informal discussion regarding this rewarding and interesting role please contact Charlotte Ward, Head of Private Sector Housing, <a href="mailto:wardc@ealing.gov.uk" target="_blank">wardc@ealing.gov.uk</a>Closing date: 23 October 2025<a href="https://www.ealing.gov.uk/download/downloads/id/21060/private_sector_housing_enforcement_team_leader_role_profile.pdf" target="_blank">Role profile</a><ul></ul>

London Borough of Ealing

Private Sector Housing Enforcement Team Leader x3

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7256/Regulatory_Compliance_Officer_-_Candidate_Pack.pdf" target="_blank">Regulatory_Compliance_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



An exciting opportunity has arisen to begin your career in housing regulations and join Dartford Borough Council’s Private Sector Housing Team as a Regulatory Compliance Officer! The Private Sector Housing Team’s role is to improve the standard of private sector properties through grant assistance, enforcement action, education and advice. The types of properties we deal with include HMOs, single dwellings, empty properties, blocks of flats and caravans. This 18-month fixed term post includes the undertaking of the Regulatory Compliance Officer Level 4 Apprenticeship (Housing) alongside your day-to-day role.
As a Regulatory Compliance Officer, you will support landlords and tenants, ensuring their homes meet health and safety standards. You will also support the Team in carrying out enforcement activities when necessary. This role involves assessing customer queries, compiling and evaluating evidence through research, intelligence and information gathering, conducting property visits, and providing advice, guidance and enforcement to ensure compliance with housing regulations. The diverse and dynamic nature of the work means that every case is different. Whether its investigating poor housing conditions and unlicensed HMOs or checking compliance with licence conditions and other regulatory requirements, this position will offer you the opportunity to develop a wide range of skills, knowledge and experience in the field.
You will be fully supported by the team and will have the opportunity to expand your knowledge and skills through both internal and external training. Over the course of your apprenticeship, you will develop the confidence to take on your own caseload under the guidance of senior officers. There is an expectation that twenty percent of the Officer’s time will be spent completing ‘off the job’ training or studying for the duration of the course (expected to be 14-16 months). It will be a condition of any employment offer that you are accepted onto the Level 4 Course. Satisfactory completion of the qualification and fixed term post may lead to an opportunity to apply for the role as a permanent Private Sector Housing Officer within the Team.
This is a sector where substantial changes in legislation are taking place, including the Renters Rights Bill, to transform the experience of privately renting and to provide tenants in poor quality housing with enhanced protection. There has never been a more exciting time to join Dartford Borough Council. This position offers an excellent opportunity to embark on an interesting and rewarding career path where you can make a positive impact on people’s lives. We are looking for someone who is enthusiastic, keen to learn, and is customer focused whilst being a team player with confidence to work within a regulatory environment. If you are interested in making a real difference to housing improvement within the borough and be a significant contributor to our vision of becoming the best Housing team in Kent, we would love to hear from you.
You must be able to demonstrate the following:
<ul>
<li>Working in a customer-facing role.</li>
<li>Working within a team and on your own initiative.</li>
<li>Excellent communication skills including in writing.</li>
<li>Ability to read reports and complex writing to ascertain facts and key information.</li>
<li>Attention to detail, organisation skills and customer care skills</li>
<li>Able to deal with challenging behaviour and problem-solving skills</li>
<li>Good IT and the proven ability to learn and utilise new software</li>
<li>Have a demonstrable interest in the Housing sector, including HMOs, the Private rented sector, housing conditions, legislation and enforcement activities.</li>
<li>Minimum of 5 GCSE’s including Maths and English Grade A* - C (9 to 4) or equivalent required; and candidates will need to possess a level 3 qualification or be able to demonstrate experience of working in a customer facing, office, enforcement or maintenance-based role for a minimum of one year.</li>
<li>You must be able to drive and have use of your own car</li>
</ul>

Dartford Borough Council

Regulatory Compliance Officer

Housing Mobility Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7221/Voids_Manager_updated.pdf" target="_blank">Voids_Manager_updated</a></li>
</ul>





Salary range: Grade 16 £60,573 - £62,766 p.a. plus fantastic benefits Contract: Permanent&nbsp; Hours of work: 36 hours per week Location: Croydon
Voids Manager
Transform Croydon’s voids service and deliver quality homes faster
Croydon is one of London’s largest and most diverse boroughs, and our Housing Directorate is on a journey of transformation. Following our self-referral to the Regulator for Social Housing in 2021, we have made significant improvements, and in April 2025, the regulatory notice was formally lifted. Now we are building dedicated specialist teams to ensure our homes meet the highest standards and are ready for our residents without delay.
We are seeking an experienced and motivated Voids Manager to lead our voids service. You will take operational responsibility for managing void repairs, overseeing contractors, and driving performance to ensure empty properties are turned around quickly, cost-effectively, and to an exceptional standard.
About the role:
<ul>
<li>
Leading and developing a team of voids surveyors and support officers.
</li>
<li>
Overseeing the end-to-end voids process to ensure homes are ready for re-let on time.
</li>
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Managing contractors, monitoring performance, and ensuring value for money.
</li>
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Analysing performance data and driving continuous service improvement.
</li>
<li>
Working closely with tenancy, lettings, and asset management teams.
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<li>
Managing budgets effectively and ensuring compliance with health and safety regulations.
</li>
<li>
Building positive relationships with residents, contractors, and stakeholders.
</li>
</ul>
About you: We are looking for someone with:
<ul>
<li>
Significant experience in voids or repairs management, ideally in social housing.
</li>
<li>
Strong knowledge of building construction, health and safety, and contract management.
</li>
<li>
Excellent leadership, communication, and problem-solving skills.
</li>
<li>
Proven ability to deliver results, manage budgets, and improve service performance.
</li>
<li>
A relevant construction qualification MRICS or MCIOB&nbsp;
</li>
<li>
The ability to work collaboratively in a fast-paced environment
</li>
</ul>
Why join Croydon Council?
We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you.
<ul>
<li>
Inclusive Culture:&nbsp;Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.</li>
<li>
Career Development:&nbsp;We invest in our staff and support their development.</li>
<li>
Generous Benefits Package:&nbsp;Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.</li>
<li>
Family Friendly provisions:&nbsp;Generous maternity leave and family leave provisions</li>
<li>
Work Life Balance:&nbsp;Options for flexible and agile working options in line with service demand</li>
<li>
Make a Difference:&nbsp;Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management.&nbsp;At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change.</li>
</ul>
View our full range of&nbsp;<a href="https://croydon.referrals.selectminds.com/info/page2" target="_blank">Staff Benefits - Croydon Jobs Careers</a>
View Voids Manager job profile&nbsp;<a href="https://drive.google.com/file/d/1k2Aa4Y7-F5sQcyQn5Me3jrR_yr91Neis/view?usp=drive_link" target="_blank">please click here</a>
Assessment Centres: Week commencing 14th October 2025
Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services
<ul>
<li>Get a grip on the finances and make the council financially sustainable</li>
<li>Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and&nbsp;businesses</li>
<li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith&nbsp;sectors</li>
<li>Ensure good governance is embedded and adopt best practice</li>
<li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li>
</ul>
Key business plan outcomes:
<ul>
<li>Croydon is a place of opportunity for business, earning and learning</li>
<li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li>
<li>Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home</li>
<li>People can lead healthier and independent lives for longer</li>
<li>Croydon Council’s new ways of working</li>
</ul>
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.&nbsp;
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Croydon Council

Void

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamThis is an exciting time to be joining the&nbsp; Community Housing Service in Kingston. We have&nbsp; recently restructured all services with a renewed focus on managing our housing challenges particularly around prevention and temporary accommodation and we are seeking highly motivated and enthusiastic individuals who want to get the very best of outcomes for residents of the Borough.&nbsp; You will be joining a busy and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference.About the Role and Our Ideal CandidateAbout the Role and Our Ideal Candidate&nbsp;&nbsp;You will be the frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. You will fulfil the council’s statutory housing and homelessness assessment and decision making function, with particular focus on preventing homelessness. &nbsp;Candidates are normally appointed to the first point of the grade and will progress through the grade range with an annual increase (to the maximum point). Exceptionally, appointments may be made above the first point of the grade, for example if you have significant experience of delivering statutory homelessness services.&nbsp;About You&nbsp;We are looking for someone with housing knowledge, especially the Housing Act 1996 and the Homelessness Reduction Act 2017, plus an understanding of the importance of homelessness prevention within social and welfare needs of households. Previous experience is welcomed, however we are looking for candidates that demonstrate an understanding of the needs of households when assessing and determining the statutory duties involved with homeless applications, as well as an ability to understand and comprehend sometimes complex situations.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are in the process of updating our payscales in line with the pay award for NJC, Chief Officers and Chief Executives for April 2025 therefore please take this into account when viewing the salary on this position.We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Royal Borough of Kingston Upon Thames

Housing Solutions Officer

Reference: OCT20252812Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzpfXS2j3VYX5A%253d%253d/04d2eec0-c4d0-4fd2-875e-276a285e0a55?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22Roleprofile_RepairsAdministrator_Sept2024.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251005/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251005T040017Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=42677c76dc6b33c6fa66b0b4a6d8eee4463b85676ebc1f86d8af147b8fba134e" target="_blank">Roleprofile_RepairsAdministrator_Sept2024.pdf</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzpfXS2j3VYX5A%253d%253d/a814939a-ff86-49d9-b1bc-a2f878af61cd?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024%281%29%283%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251005/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251005T040017Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=ee99c334d90c6cadbacbfd9e17dd618e0d8a4d5fc621fad3964fd3e36a441a7c" target="_blank">RecruitmentPack_2024(1)(3).pdf</a></li></ul>Circa £30,000 per annum - Hybrid working - Central London - Full Time, Permanent The Repairs Team are responsible for the repairs and maintenance of our properties, as part of providing safe and secure homes. The Repairs Administrator role will focus on supporting the repairs team in delivering a customer focussed high quality repairs and maintenance service.This role will help ensure that we maintain the efficiency and quality of the repair and maintenance operations.The job holder will report to the Repairs Team Manager and will assist with repairs, fleet, job management system and associated repairs programming platform thus aiding efficient service delivery. administration.This role requires an understanding of technical and operational processes, contributing significantly to service delivery, resident satisfaction, operational effectiveness and ultimately contributing to achieving our mission and vision. A day in the life:<ul><li>Respond to enquiries from sub-contractors and internal staff</li><li>Raise OOH jobs that have been attended and arrange payment</li><li>Arrange any follow-on work (FOW) required according to sub-contractor’s reports</li><li>Liaise with Repairs Service Managers (RSM) for decisions on job quotes</li><li>Raise jobs on request and ensure inspection reports are available</li><li>Check the notice of completions (NOC) daily and review reports</li><li>Keep job statuses up to date and ensure rejected jobs are cancelled</li><li>Liaise with other teams as required</li><li>Assist with complaints and Member Enquiry</li><li>Use Dynamics CRM to review complaints tracker and assign complaints to responsible team</li><li>Assist with Member Enquiry investigation</li><li>Assist with fleet and repairs programming platform related enquiries</li><li>Reflect the Wandle values and behaviours in everything you do and inspire your direct reports and staff across Wandle to achieve the best outcomes for our customers</li><li>Support the organisation to improve its customer service delivery through demonstrating Think Customer value at all times</li></ul>You: <ul><li>Have experience with sub-contractor management. </li><li>Be commercially aware. </li><li>Worked in Social Housing.</li><li>Experience responding to queries from sub-contractors and internal stakeholders, and closing down queries. </li><li>Confident reviewing practical reports.</li><li>Experience dealing with fleet management.</li><li>Have good communication skills, both written and verbal. </li></ul>Please apply with your CV and supporting statement outlining why you should be our next Repairs Administrator. Please note, if shortlisted, there will be a 30 minute online assessment to undertake as part of the selection process. Let me know if you require any reasonable adjustments. Closing date: 15 October 2025 at 11:59pm Shortlisting: 16 October 2025 Interviews: Week commencing 20 October 2025Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.<ul></ul>

Repairs Administrator

<ul></ul>





 Salary: £50,537 - £57,583 Location: 5 Pancras Square, London N1C 4AG/Hybrid &nbsp; &nbsp; &nbsp; Hours per week: 36 Contract Type: Permanent/Full Time Closing Date: Wednesday 22nd October 2025 at 23:59 Interview: Week commencing 3rd November 2025 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; What You’ll Be Doing / How You’ll Be Involved We have a fantastic opportunity for an experienced Housing Lettings Manager to join our multi-agency team. The Lettings Manager will support the Housing Allocations Service Manager to deliver a financially efficient allocation and lettings service, this may be delivered through the housing register, transfers, decants, mutual exchange and under occupation. The post holder will be responsible for managing, inspiring, and motivating a team of officers facilitating the allocation and lettings.&nbsp; We’re looking for someone with relevant experience in the housing sector to&nbsp;manage and motivate the team by fostering a culture of kindness, accountability, and continuous improvement. &nbsp;You should be enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in an efficient, relational way, with the best outcomes for residents at its heart. To view the Job Profile, please click&nbsp;HERE&nbsp;or copy and paste the below URL into your Microsoft Edge browser (please note the attached will not open in other browsers):&nbsp;<a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882631/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882631/file/documen…</a>&nbsp; All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. To be considered for this exciting opportunity it is essential the successful candidate is educated to A Level, NVQ Level or equivalent. You will have previous demonstrable experience managing a busy housing team or in a property management environment.&nbsp; You will have demonstrable experience of leading and motivating a team in a target-driven environment, including organising the team’s rota and schedules to ensure adequate cover and the timely delivery of tasks relating to the Allocations and Lettings service. If you are passionate about housing equality we’d love to hear from you.&nbsp; We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us,&nbsp;watch our video here. What We Offer At Camden, you’ll receive a host of benefits including: <ul>
<li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;<a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp</a>; Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG. Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Camden Council

Housing Lettings Manager

<ul></ul>





Resident Relationship Officer 
We redesigned our services and teams to ensure that we deliver on our promise to create a resident centric culture with a renewed focus on supporting independence and enhancing life chances whilst continuing to deliver, safe, sustainable and quality homes for the future. 
Resident Relationship Team 
Our Resident Relationship team are key to achieving our vision, designed to unlock the potential of our service users. Our Resident Relationship Team will deliver bespoke support plans for residents and work with some of our most vulnerable households to provide the additional support to residents to manage their tenancy and actively participate as part of their community. Working with partners across the council and the community, our Resident Relationship Officers will support residents irrespective of tenure, and work with residents to resolve and overcome complex challenges. 
Through this newly created team, residents facing the greatest challenges in their life will have access to a single point of contact, who will guide, support, coach and empower them to carry out tasks associated with independent living, maximise access to benefits to ensure tenancy sustainment, reduce rent arrears and other debt, minimize anti-social behaviour, ensure residents have access to healthcare, arrange and facilitate access to community resources and social interaction, and actively work with residents to minimise social isolation. 
The Resident Relationship Officer will wholistically support residents by working with households and individuals, to ensure they have access to education, training and employment opportunities. 
The successful candidate must have a passion for helping residents in all aspects of their lives and be able to remain professional and non-judgemental when dealing with complex needs and case work. You will bring specialist knowledge to the team, including but not limited to experience of delivering positive outcomes in substance misuse support services, experience working in mental health services, working with former offenders or those with complex needs. 
Access to the service will be primarily short to medium term, however in some more complex cases engagement with a resident may be long term. 
Contact Details - 
If you would like to know more about the role, please contact Emmanuel Addo on 0208 132 0849 for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Resident Relationship Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7109/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7110/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7126/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7127/Housing_Repairs_Officer.docx" target="_blank">Housing_Repairs_Officer</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We are transforming our services at Woking and are recruiting for several new exciting and challenging roles in our Housing Assets Team. We are seeking motivated and flexible candidates who can achieve high standards to support the delivery of front-line services and to improve our homes whilst ensuring we are able to meet the requirements of the regulatory standards.
Working within the Repairs section of the Housing Assets Team you will have a high level of involvement in managing the day-to-day aspects of our Repairs Contract and will be dealing with a variety of enquires from our residents and contractors.
You will be actively engaged with our main Repairs Contractor, Mountjoy Ltd who are collocated with us in the Civic offices.
This role will require excellent communication, orgnisational and time management skills as you will be on highly influential in delivering the very best service possible for our residents.&nbsp;&nbsp;&nbsp;
The successful applicant will be required to obtain a Basic Disclosure Certificate from the Disclosure and Barring Service (DBS). The Council will offer assistance and further details will be in the job application pack.
The Council offers in return 23 days of annual leave, plus bank holidays a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
For an informal discussion please contact Pauline Graham, Housing Repairs Manager on 01483743289.
Closing Date:&nbsp; &nbsp;15 October 2025 - 23:55pm
Interview Date: 21 October 2025

Housing Repairs Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7065/Housing_Options_Officer_JD_PS_Oct25.pdf" target="_blank">Housing_Options_Officer_JD_PS_Oct25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7066/Candidate_Pack_-_People_Directorate_-_Sept_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_Sept_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have a great opportunity for aHousing Options Officer on a full&nbsp;time, permanent basis.&nbsp;
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you…</h3>
We are looking for a passionate and self-motivated person with empathy and understanding to build relationships with customers when facing homelessness.
You will have experience of problem solving and working with a diverse clientele within a housing environment.&nbsp; Excellent negotiating skills with the ability to communicate effectively with customers and other stakeholders is vital for this role.
<h3>About the team…</h3>
You will be joining a dynamic, friendly and solution-based Housing Options Team delivering proactive advice and assistance to households who are homeless or threatened with homelessness.
The work is fast paced and innovative, sometimes the work is challenging however there is also time for finding creative solutions and every day is different.
You will work alongside the Rough Sleeper and Single Homelessness Team whose mission it is to eradicate rough sleeping in Bracknell Forest.
<h3>Key responsibilities…</h3>
<ul>
<li>As a Housing Options Officer you will be responsible for providing help and comprehensive advice to households who are either homeless or at risk of becoming homeless by assisting them to retain their existing accommodation or secure alternative housing.</li>
<li>To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII (as amended by the Homeless Act 2002 and the Homelessness Reduction Act 2017).</li>
<li>To provide a customer focused approach ensuring that a full housing needs assessment has been undertaken, all statutory notifications and Personal Housing Plans are published to help customers secure housing.</li>
<li>In addition, you will be working in partnership with other specialist agencies, including children and adult services, probation, hospitals and voluntary organisations, to prevent homelessness.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Paid employee volunteering scheme.</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Electric vehicle salary sacrifice scheme (subject to eligibility).</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values...</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date</h3>
Interviews will be held on&nbsp;3rd November 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?&nbsp;</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Emma Thomas : Housing Options Team Leader : Tel 01344 351352
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Housing Options Officer

About the BoroughSutton Housing Partnership (SHP) was set up in 2006 to manage the housing stock on behalf of Sutton Council.&nbsp;We provide day-to-day housing management services to Sutton Council's tenants and leaseholdersSHP is a great place to work; we take great pride in our borough, our communities, and our services. It is one of the most sought-after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.&nbsp;About the Service and TeamThe Assistant Director of Assets and the Head of Building Safety and Compliance reports to the Director of Asset Investment and Sustainability. Together they lead distinct teams, Asset delivery:&nbsp; Asset Lead, Pre Construction Lead, Project Managers, Work Surveyors, Clerk of Works and Resident Liaison Officers. Compliance: Manager, Engineers and Compliance officers.At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp;About the Role and Our Ideal CandidateAs the Director of Asset Investment and Sustainability you will be competent at a senior level to work with the Executive Management Team and the Board on all strategic and operational aspects of assets and sustainability, including best practice and the development of new initiatives. It is imperative that you have a rigorous and up to date knowledge of all legal and building safety requirements for property assets; fire safety and building compliance regulations with practical experience of applying this successfully. A good understanding of new and emerging technologies on sustainability to enable you to develop and implement the SHDP strategy for new build homes and remodel the existing stock. Your experience of partnership working; and being an expert in planning approaches for a diverse property portfolio is important for this role.&nbsp;Excellent people, negotiation and advocacy skills and a collaborative style that fit the values of the organisation. SHP's strength and depth lies primarily in the knowledge, experience and commitment of our colleagues and their ability to deliver excellent services to our residents. As a landlord organisation this also means enabling families and households to be successful, sustain their tenancy and lead healthy and rewarding lives.&nbsp;SHP has a unique and strong partnership with the London Borough of Sutton to ensure compliance of the big 6 and to work collaboratively for our residents.&nbsp;Educated to degree level, you must have a CIH Level 4 qualification in Managing Housing Maintenance or CIH Level 5. Those willing to work or who are working towards the qualification are encouraged to apply.&nbsp;&nbsp; Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

London Borough of Sutton

Director of Asset Investment and Sustainability

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Private Rented Solutions Officer £40,182 - £42,060 per annum&nbsp; Hybrid Role *** Excellent terms and conditions including flexi time and working from home up to 3 days a week after initial 4 week induction *** Last year Newham Homelessness Prevention Advice Service (HPAS) received more than 6500 homeless applications from households across the borough. The housing market in and around Newham is highly competitive and challenging, with a significant demand for affordable family housing.&nbsp; The private rented sector plays a vital role in addressing this issue by providing essential housing options for those in need. Your role will be instrumental in ensuring that private rented accommodation is accessible and sustainable for our clients. Our Private Rented Solutions Team is dedicated to sourcing, securing, and sustaining private sector tenancies for individuals facing homelessness. As part of Newham HPAS you will support the Service in procurement, education and lettings.&nbsp; You will be responsible for maintaining a robust supply of affordable private lettings and long-term leased temporary accommodation. This will involve cultivating strong relationships with landlords, agents, and developers to promote the uptake of the Council’s Leasing and Lettings Schemes. You will then seek to match these properties to households to Prevent/Relieve homelessness or to discharge s193 homelessness duty. The Private Sector Solutions Team is key to our Temporary Accommodation Reduction strategy, playing a vital role in reducing reliance on temporary housing solutions and helping to secure long-term, sustainable housing for those in need. About the Role&nbsp; This dynamic role focuses on procuring private sector properties, providing landlords and agents with the opportunity to let or lease their properties. You will deliver a high-quality, customer-centric experience that rivals a private letting agency, ensuring both landlords and tenants receive exceptional service. We are seeking a highly organised, motivated individuals with strong negotiation skills and a deep understanding of the private rented sector. As an ideal candidate, you will have experience in negotiating with landlords &amp; agents and securing high quality accommodation at competitive prices. You will be confident at assessing affordability for prospective tenants and confident in meeting with residents to educate them on how to access the private sector and find affordable accommodation. All candidates will initially be offered a 12 month fixed term contract with permenant contracts available. What Newham Can Offer You do not need to have prior PVII homeless experience although it is preferred. If you do not have experience you need to demonstrate an ability to seek out relevant legislation with the ability to explain it to the panel. Full training on the legislation will be given by our internal training team, ensuring you are able to access a career pathway within homelessness. We offer flexible working, with the possibility of working from home up to 3 days a week. Essential Qualifications, Skills and Experience We are looking for hard-working experienced housing professionals with specific private sector procurement experience, possessing strong communication and negotiation skills. We invite people who share our passion, commitment, and enthusiasm. <ul>
<li>Are you a strong communicator with excellent negotiation skills</li> <li>Able to achieve personal targets that make an impact on team performance and efficiency</li> <li>Experience of delivering proven positive outcomes</li> <li>Can you offer Landlords advice in line with legislation</li> <li>Able to be communicate effectively with a range of people, particularly landlords</li> <li>Knowledge of the Homelessness Reduction Act 2017, including Suitability of Accommodation.</li> <li>Able to deliver excellent customer service with an ability to mediate and resolve challenges</li> <li>Able to sensitively manage expectations</li> </ul> Closing date 13/10/2025 Please view JD&nbsp; here To Apply (Please Read!) You must submit a supporting statement through our recruitment portal.&nbsp;The supporting statement must demonstrate how you meet the relevant requirements listed in the person specification section of the job description. This should be no more than 2 sides of A4. If you do not currently understand the homelessness legislation you must demonstrate that you have sought to understand the basics doing research with the large amount of resources available. Applications which demonstrate no attempt to understand the legislation or make no reference to the legislative framework are unlikely to be successful. Applications which do not contain a personal statement, do not reference the legislation or are longer than 2 sides are likely to be dismissed. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Private Rent Sector Solutions Officer

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An exciting opportunity…&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; &nbsp; The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. &nbsp;
The post&nbsp; We’re looking for passionate, resilient individuals to join our specialist service, helping families and pregnant people facing homelessness. &nbsp;
In this fast-paced and dynamic role, you will:&nbsp; ✅ Assess the circumstances and needs of households facing homelessness&nbsp; ✅ Identify practical and sustainable housing solutions&nbsp; ✅ Work collaboratively with partners to prevent and relieve homelessness&nbsp;
You’ll be based at our office in Wembley on a rota basis, with the flexibility to work from home on some days.&nbsp; This is a front-line role where you will be expected to work from our office in Wembley depending on the rota. You will also be able to work from home on some days in the week.
Knowledge and experience of working in the homelessness sector is not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector.&nbsp;
The Person:&nbsp;
Compassion, Determination, and Drive&nbsp;
Experience in the homelessness sector isn’t essential—we provide&nbsp;full training.&nbsp;What matters most is your&nbsp;drive, compassion, and ability to learn quickly.&nbsp; If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.&nbsp; What we’re looking for:&nbsp; ✨ A strong interest in homelessness and housing issues&nbsp; ✨ The ability to learn quickly—full training will be provided&nbsp; ✨ A customer-focused mindset with excellent communication skills&nbsp; ✨ Proactive problem-solving and resilience in a fast-moving environment&nbsp; This is more than just a job—it’s an opportunity to change lives, make a difference, and build a meaningful career. &nbsp; Take the first step toward a rewarding future and apply today!&nbsp;
Our Offer to You&nbsp;
In addition to your salary, you will also get to enjoy the following benefits:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.&nbsp;
Application Process&nbsp;
You must have an understanding of homelessness legislation, and an ability to learn legislation quickly with training, coupled with a strong interest in homelessness and a desire to work with and help people.&nbsp; A people focused person, you will be passionate about good customer service and take pride in delivering an excellent service. You need to be able to work proactively, be highly motivated, ambitious, and ready for a new challenge.&nbsp;

Brent Council

This is Brent

Homelessness Prevention and Relief Officer

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An exciting opportunity…&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
We’re looking for passionate, resilient individuals to join our Emergency Housing Placement Team as Emergency Placement Housing Officer helping individuals and families facing homelessness to be placed in suitable emergency accommodation.
In this fast-paced and dynamic role, you will: •&nbsp;&nbsp;&nbsp;&nbsp;Conduct suitability assessment on homelessness applicants referred to you. •&nbsp;&nbsp;&nbsp;&nbsp;Search for and identify suitable accommodation ensuring all housing compliance are met.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Allocate accommodations to referred homelessness applicants and ensure all the booking processes are completed.
You’ll be based at our office in Wembley on a rota basis, with the flexibility to work from home on some days.
This is a front-line role where you will be expected to work from our office in Wembley and Harlesden depending on the rota. You will also be able to work from home on some days in the week.&nbsp;
Knowledge and experience of working in the temporary accommodation sector is essential but training will be provided from time to time. &nbsp; This is an exciting opportunity in the sector.&nbsp; The Person: Compassion, Determination, and Drive&nbsp;
Experience in the homelessness / temporary accommodation sector is essential. If you have necessary Housing IT software experience and thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.
What we’re looking for:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A strong interest in homelessness and housing issues •&nbsp;&nbsp;&nbsp;&nbsp;The ability to learn processes quickly—full training will be provided •&nbsp;&nbsp;&nbsp;&nbsp; A customer-focused mindset with excellent communication skills •&nbsp;&nbsp;&nbsp;&nbsp;Proactive problem-solving and resilience in a fast-moving environment&nbsp;
This is more than just a job—it’s an opportunity to change lives, make a difference, and build a meaningful career. &nbsp; Take the first step toward a rewarding future and apply today!&nbsp;
Our Offer to You In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Emergency Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6782/Complaints__Officer__Housing__PO3_JD__2_.pdf" target="_blank">Complaints__Officer__Housing__PO3_JD__2_</a></li>
</ul>

Please apply online via the link provided.



Hackney is a well performing inner London borough and while we work to deliver high quality services, we don’t always get it right and our residents and service users need to have their concerns heard so that things can be resolved and put right. That is where our complaints process comes in.
Whilst our services work to resolve complaints at stage 1, this is not always achieved from the complainants perspective and they use their right to escalate their concerns to stage 2.
We are looking for someone to come and join our small, dedicated, busy team to investigate complaints escalated to stage 2 and help us resolve issues for our residents and service users. You can find out more about our approach to complaints using the following link&nbsp;<a href="https://hackney.gov.uk/feedback-and-complaints" target="_blank">https://hackney.gov.uk/feedback-and-complaints</a>
To be successful in this exciting role you will be highly motivated and above all want to deliver the very best levels of service. A good understanding of Council services and complaint/casework handling and investigation would be advantageous, but it's also important that you have the right skills and focus we are looking for and which are essential.
You will have excellent written and verbal communication skills and possess a desire to resolve issues for people. You will be confident and self driven and won't be afraid to challenge the way things are done and have difficult conversations with, for example, Heads of Service, to bring about the right outcomes for residents. Your focus will be on getting things done the right way.
So what’s good about this job? Well it provides the opportunity to make a difference to people’s lives, utilises problem solving skills, provides engagement with stakeholders, management and staff across all areas, means that no two days and no two cases are the same and is an ideal role in which to learn about how the Council operates.
The majority of complaints requiring investigation are currently related to Housing given that we are landlord of a large social housing stock, but we are looking for a Complaints Officer who with the right support and familiarisation will be able to investigate complaints across almost the entire range of our services including anything from Homelessness to Home Ownership, Parks to Parking, Customer Service to Community Safety, Cycling to Recycling.
To be a member of the team, you will have a passion for customer service and want to put things right and be able to deal with the investigation of complaints by providing an informative, empathetic and responsive service aimed at assisting people who are often in need of our help. This brings some challenges but also a massive opportunity for job satisfaction.
Although the job description for this position is quite broad, this role will see you working within the Chief Executive's Directorate of the Council where you will be solely responsible for undertaking stage 2 complaint investigations and associated tasks such as responding to the Housing or Local Government &amp; Social Care Ombudsman and fully utilising the Council's i:casework complaints management system.
So if this sounds like you and you can help us achieve excellent outcomes for customers, we'd love to hear from you.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;15 October&nbsp;2025 (22:59)
Interview and assessment date:&nbsp;29/30 October&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Complaints Officer (Housing)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6798/Information_for_Candidates.doc" target="_blank">Information_for_Candidates</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6799/Organisational_Culture_framework.doc" target="_blank">Organisational_Culture_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6800/Reference_Form_11B_for_posts_requiring_DBS.doc" target="_blank">Reference_Form_11B_for_posts_requiring_DBS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6801/Reference_Form.docx" target="_blank">Reference_Form</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6806/Service_Improvement__Insights_Officer.docx" target="_blank">Service_Improvement__Insights_Officer</a></li></ul>

Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail <a href="mailto:sally.nielsen@guildford.gov.uk" target="_blank">sally.nielsen@guildford.gov.uk</a> quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully.
We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.
Follow us on Twitter @GuildfordBC



We are looking for a motivated and detail-oriented individual to join our Service Improvement Team as a&nbsp;Service Improvement &amp; Insights Officer. This role plays a key part in helping us deliver high-quality housing services by driving continuous improvement, ensuring compliance with housing standards and putting customer insight at the heart of what we do.
Working closely with colleagues across the council, tenants, and external partners, you will research best practice, support policy and process development and provide clear and accessible performance information. You will also contribute to tenant engagement activities, analyse sector guidance and government policy, and help shape improvement initiatives that make a real difference for our residents and communities.
This is an excellent opportunity for someone with strong analytical, research and communication skills who is passionate about housing, public services and delivering positive outcomes for tenants. In return, you will be part of a collaborative and supportive team that values professionalism, wellbeing, and continuous learning.

Guildford Borough Council

Service Improvement & Insights Officer

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Head of M&amp;E and Compliance 
We are seeking an outstanding Head of M&amp;E and Compliance to join our team and drive excellence in all aspects of our social housing landlord compliance functions. Following the Council's Regulator of Social Housing's C1 rating, you will make a major contribution to ensuring the highest standards of service delivery and our continued drive to improve service delivery for the benefit of the Council's residents. 
Why Join Us? 
 
 - Be a Key Decision-Maker and part of a High Performing Team: Take charge of identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. 
 - Drive Service Improvements: Implement service improvement plans to enhance the quality of our housing portfolio, creating a lasting impact on our residents' lives. 
 
Desired Skills and Experience: 
 
 - Ability to engage, coach and motivate teams and set clear targets and expectations 
 - Demonstrable experience of leading and managing technical staff 
 - Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes 
 - A successful track record of achievement at managerial level in shaping and implementing positive change through good management and the use of performance and technical data 
 - Knowledge of relevant legislation and regulations pertaining to landlord compliance activities. 
 - Passion for driving excellence in performance and delivering outstanding results. 
 
Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, council officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery. 
Contact Details - 
If you would like to know more about the role, please contact Andrew Cotton on <a href="mailto:andrew.cotton@enfield.gov.uk" target="_blank">andrew.cotton@enfield.gov.uk</a> for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 020 8132 1615. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

Head of M&E and Compliance

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FTC – 18 months
Location: Lynton House
Redbridge is an ambitious, diverse, and exciting East-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform our Council.
We're one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by our excellent schools, places to live, high-quality open space and rapid transport connections into the heart of the City.
The Housing Solutions Team forms part of a wider Housing Needs Service and is an award-winning team that’s continuing to grow, improve and striving to achieve an excellent service for Redbridge residents who have a housing need.&nbsp; As part of this exciting journey, we are seeking two Housing Solutions Team Leaders to join our team who can:
<ul>
<li>Support, lead and manage staff to achieve their objectives and targets</li>
<li>Maintain robust case management, duty system, processes and procedures</li>
<li>Provide an effective, professional homelessness service that includes assessment and investigation of homeless approaches and applications in line with the Councils’ statutory duties under Housing Act 1996 Part 7 and relevant case law.</li>
<li>Continue with our focus on increasing prevention, offering customers in housing need a full range of advice and interventions on their housing options in the private and public sector with a focus &nbsp;</li>
</ul>
You will be used to working in a fast-paced housing environment and be able to respond effectively and pro-actively to changing circumstances and employ a flexible, problem-solving mentality to overcome varied challenges.
To apply for this post, you must submit an online application form along with uploading a copy of your CV and supporting statement.

London Borough of Redbridge

Housing Solutions Team Leader

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Salary: £42,221 - £47,940 Grade:&nbsp;Level 3 Zone 2 Location:&nbsp;Holmes Road, Camden Hours per week:&nbsp;36 Hours (Full Time) Contract Type:&nbsp;Permanent/ Full Time Closing date:&nbsp;Sunday 12^th October 2025 at 23:59 Flexible working options available – open to discussion Come and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you! About Camden At Camden, we’re building somewhere everyone can thrive. Our borough is one of the most vibrant and diverse places in the UK – and we’re working hard to make sure nobody gets left behind. We’re not just home to a fast-growing economy, we’re home to bold ideas, radical social change, and a spirit of innovation. Join us, and you’ll help shape a better future for everyone. The role We’re looking for a Senior Housing Repairs Co-ordinator to join our Housing Repairs Contact Centre. This is a key role where you’ll lead the day-to-day planning and scheduling of high-volume repair works – from the first customer call right through to completion. As well as handling complex cases and supporting residents, you’ll play a leadership role in mentoring and guiding colleagues, ensuring that service standards are consistently met and that residents receive a first-class experience. What you’ll do <ul> <li> Lead and coordinate scheduling and allocation of responsive repairs. </li> <li> Act as first point of contact for operatives and contractors, tracking progress in real time. </li> <li> Train, mentor, and support Housing Repairs Co-ordinators in the team. </li> <li> Handle high call volumes and complex customer enquiries with professionalism and care. </li> <li> Ensure accurate processing of repairs in line with Camden’s policies and statutory requirements. </li> <li> Monitor outstanding works, escalate delays, and drive completion within set timescales. </li> <li> Contribute to service improvements and support management in achieving team targets. </li> <li> Work closely with repairs supervisors to maximise operatives’ efficiency and customer satisfaction. </li> </ul> About you We’re looking for someone who combines strong service delivery skills with team leadership qualities. You’ll bring: <ul> <li> Experience working in a busy contact centre or scheduling environment. </li> <li> The ability to mentor, support, and guide colleagues. </li> <li> Excellent communication and problem-solving skills. </li> <li> Strong organisational skills and the ability to manage multiple priorities. </li> <li> Experience diagnosing repairs, booking appointments, and using repairs IT systems. </li> <li> A positive, resident-focused approach, even in challenging situations. </li> </ul> Working for Camden At Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be. Inclusion and Diversity We want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates. Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference. Accessibility and Adjustments We are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655. Apply To view the full Job Profile, please click (HERE). To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Senior Housing Repairs Coordinator

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Salary:&nbsp;£38,923 - £43,749&nbsp;&nbsp; Grade: Level 3 Zone 1 Location: Holmes Road, CamdenHours per week:&nbsp;36 Hours (Full Time)&nbsp; Contract Type: Permanent/ Full Time Closing date: Sunday 12^th October 2025 at 23:59Flexible working options available – open to discussionCome and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you!About CamdenAt Camden, we’re building somewhere everyone can thrive. Our borough is one of the most vibrant and diverse places in the UK – and we’re working hard to make sure nobody gets left behind. We’re not just home to a fast-growing economy, we’re home to radical social change, creativity, and innovation. Join us, and you’ll help decide a better future for everyone.The roleAs a Housing Repairs Co-ordinator, you’ll be at the heart of our Housing Repairs Contact Centre. You’ll manage all incoming and ongoing customer contact, planning and scheduling responsive repair works from start to finish.From booking appointments and allocating jobs to our trade staff, through to monitoring progress and ensuring works are completed, you’ll make sure our residents get a first-class service every time. You’ll be the first point of contact for trades staff and contractors, keeping everything on track in real time.This is a busy and rewarding role where no two days are the same – and where your work directly improves the day-to-day lives of our residents.What you’ll do<ul>
<li>Take ownership of customer enquiries, diagnosing and logging repairs accurately.</li>
<li>Book and schedule repair works, allocating the right jobs to the right operatives.</li>
<li>Keep residents updated and ensure a smooth journey from first call to completion.</li>
<li>Monitor outstanding repairs and make sure they’re completed on time.</li>
<li>Work closely with supervisors and colleagues to maximise efficiency and customer satisfaction.</li>
<li>Contribute to team targets and service improvements.</li>
<li>Handle high call volumes with professionalism, patience, and care.</li>
</ul>About youWe’re looking for someone who:<ul>
<li>Has experience in a busy contact centre or scheduling role.</li>
<li>Is confident handling high call volumes while providing excellent customer care.</li>
<li>Can diagnose and raise repairs accurately using IT systems.</li>
<li>Works well under pressure and thrives in a fast-paced environment.</li>
<li>Enjoys working with others to solve problems and improve services.</li>
<li>Communicates clearly and warmly with residents, colleagues, and contractors.</li>
<li>Is flexible and able to work to shift patterns when needed.</li>
</ul>Working for CamdenAt Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be.Inclusion and DiversityWe want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates.Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference.Accessibility and AdjustmentsWe are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655.ApplyTo view the full Job Profile, please click (HERE).To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Housing Repairs Co-ordinator

<ul></ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/working-council" target="_blank">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a>
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health, and social care agendas. With new dynamic leadership at its helm, the Housing Directorate is pursuing a mandate to be the best local housing authority that delivers for its residents.
If you want to be a part of our new progressive leadership team, this is a unique opportunity for you as well as us, because we are interested in what you can bring to help us improve and develop our services for our customers. You will need to be energetic, enthusiastic and ready for a new and exciting challenge where every day is different. You will have relevant work-based experience, have a track record of putting service users at the heart of service delivery and want to continue to learn and develop your knowledge and skills.
About The Team You’ll Be Working In
<ol>
<li>You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.</li>
<li>You are a dynamic leader driving continuous improvement to a first class, modern and flexible prevention focussed service to a wide range of residents.</li>
<li>You have extensive experience and consistent achievement at a senior management level in an organisation of comparable scope and complexity, working to continuously improve services for vulnerable people.</li>
<li>You are experienced in leading, motivating and managing services with multi-disciplinary teams to achieve consistently high standards and deliver strategic objectives, policies and value for money services through effective service planning.</li>
<li>Your excellent interpersonal skills will mean that you are able to be supportive and motivating as you lead and inspire, empowering your teams and colleagues whilst being clear and firm about performance and service delivery.</li>
<li>You are an expert communicator who has extensive experience of developing excellent relationships with key partners. You take personal responsibility to obtain and maintain trust of a wide range of stakeholders, including residents, internal departments, external agencies, government departments.</li>
<li>You are a critical thinker with innovative and creative problem solving skills that achieve the strategic objectives of the council, while managing and minimising risk across the service and effectively implement a preventative ethos in the areas of housing, health and social care.</li>
<li>You have high personal integrity with a respect for the dignity and confidentiality of others. You will be committed to equal opportunities and understanding how the service needs to adapt to improve accessibility.</li>
<li>You are self-motivated, highly organised and analytical with an attention to detail, able to review budgets, data and identify trends and make appropriate decisions.</li>
<li>It is desirable that you have a degree or equivalent qualifications. You have demonstrable work experience and can evidence continual professional development.</li>
<li>You can travel independently around the Borough to meet other professionals in community settings.</li>
</ol>
If the points below resonate with you, we’d love you to put in an application:
<ol>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional with an excellent grasp of housing legislation?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
<li>Are you a visible leader adept at managing high volumes of work involving vulnerable residents.</li>
<li>Basic DBS check required.</li>
</ol>
When Interviews Will Be Held And Who to Contact
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Jonathan.Joseph@hounslow.gov.uk" target="_blank">Jonathan.Joseph@hounslow.gov.uk</a>
Interviews for this job will be held in October 2025.

Head of Housing Solutions Independence and Rough Sleeping

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6360/Temporary_Accomodation_Placement_Manager_-_Final_May_23.pdf" target="_blank">Temporary_Accomodation_Placement_Manager_-_Final_May_23</a></li>
</ul>





Temporary Accommodation Placement Manager
Salary range: Grade 16 £60,573 - £62,766 p.a. plus fantastic benefits Contract: Permanent&nbsp; Hours of work: 36 hours per week Location: Croydon
Lead Croydon’s Temporary Accommodation service and help deliver safe, secure homes for families in need.
We are looking for a skilled and motivated&nbsp;Temporary Accommodation Placement Manager&nbsp;to lead Croydon’s placement and income collection functions. This role is at the heart of our Housing Needs service, ensuring households in crisis are placed swiftly into safe, suitable accommodation while achieving best use of resources and value for money.
About the role
<ul>
<li>Lead and manage the Temporary Accommodation Placement Team and Accommodation Income Team.</li>
<li>Oversee the allocation and management of temporary accommodation, ensuring properties are compliant, safe, and let in line with policy.</li>
<li>Take the lead on contracts with accommodation providers, monitoring standards and driving improvements.</li>
<li>Work closely with the Procurement Manager to ensure properties are of good quality and meet demand.</li>
<li>Oversee the income collection function, achieving and exceeding collection targets.</li>
<li>Manage budgets and contracts (up to £8m), ensuring financial controls and value for money.</li>
</ul>
About you
<ul>
<li>Extensive knowledge of homelessness law, housing legislation, landlord and tenant law, and welfare reform.</li>
<li>Proven experience of managing temporary accommodation services, contracts, and budgets in a high-pressure environment.</li>
<li>Strong leadership skills, with the ability to inspire, motivate, and develop multi-disciplinary teams.</li>
<li>Excellent communication, negotiation, and influencing skills with senior stakeholders, landlords, and partner agencies.</li>
<li>Ability to analyse complex information, develop strategies, and deliver service improvements.</li>
<li>A commitment to fairness, inclusion, and high-quality customer service.</li>
</ul>
Why join us?
This is a unique opportunity to play a central role in Croydon’s response to homelessness. You’ll lead critical services that support some of the borough’s most vulnerable residents. Our benefits include:
<ul>
<li>Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.</li>
<li>Career Development: We invest in our staff and support their development.</li>
<li>Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.</li>
<li>Family Friendly provisions: Generous maternity leave and family leave provisions</li>
<li>Work Life Balance: Options for flexible and agile working options in line with service demand</li>
</ul>
View our full range of Staff Benefits -&nbsp;<a href="https://croydon.referrals.selectminds.com/info/page2" target="_blank">Staff Benefits - Croydon Jobs Careers</a>
View Temporary Accommodation Placements Manager role profile&nbsp;<a href="https://drive.google.com/file/d/1T5ElD5l8You_3otvRoVkSo6pd-YCKWyt/view?usp=drive_link" target="_blank">please click here</a>
Assessment Centres: Week Commencing 20 October 2025
Croydon Council’s priorities
The Council balances its books, listens to residents, and delivers good sustainable services
<ul>
<li>Get a grip on the finances and make the council financially sustainable</li>
<li>Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and&nbsp;businesses</li>
<li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith&nbsp;sectors</li>
<li>Ensure good governance is embedded and adopt best practice</li>
<li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li>
</ul>
Key business plan outcomes:
<ul>
<li>Croydon is a place of opportunity for business, earning and learning</li>
<li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li>
<li>Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home</li>
<li>People can lead healthier and independent lives for longer</li>
<li>Croydon Council’s new ways of working</li>
</ul>
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.&nbsp;
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

42 Housing Jobs in Royal Borough of Kingston upon Thames, UK