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Please apply online via the link provided.



Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction&nbsp;
Are you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.
What’s the role? …
Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Leader to manage a team of six Accommodation Assessment &amp; Lettings Officers responsible for offering suitable accommodation under S188 and S193 duties. &nbsp;Successful management of this service area will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. In addition, you will ensure officers complete S208, enforce offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
<ul>
<li>Generous holiday allowance</li>
<li>Local Government Pension scheme</li>
<li>Flexible working and family friendly policies</li>
<li>Season ticket and bicycle loans</li>
<li>A range of staff discounts including local subsidised gym memberships</li>
<li>Supportive staff networks</li>
</ul>
What we’re looking for&nbsp;
You will have an eye for accuracy and can ensure quality and consistency of published digital content within the Council’s content management system. You will be keen to get involved in content creation, including directing messaging, editorial and tone of voice. Liaising and supporting service-based content editors to ensure webpages are accurate, kept up to date and serve our residents well, will be what you excel at, as well as having great people skills and experience of supporting and working alongside a diverse range of people.
Location&nbsp;
The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
<ul>
<li>We are seeking an experienced Team Leader with a good working knowledge of managing a team responsible for offering accommodation under S188 and S193, Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application.&nbsp;</li>
<li>You must have knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.&nbsp;</li>
<li>The job is subject to an Basic DBS check</li>
</ul>
In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.
The recruitment process is anonymous and we don’t accept CV’s.
<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.&nbsp;
For an informal discussion about this job, please contact Abdul Hamid, Team Manager <a href="mailto:Abdul.Hamid@lewisham.gov.uk" target="_blank">Abdul.Hamid@lewisham.gov.uk</a>
To find out more, view a full job description and person specification below.
To apply, please click on the apply link above.
Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/AccommodationAssessmentandLettingsTeamLeaderJD131025" target="_blank">here</a> to view the Job Description and Person Specification
Salary
£49,155-£51,228 per annum (P03)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>
The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>

London Borough of Lewisham

Accommodation Assessment & Lettings Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5419/Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_.pdf" target="_blank">Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.
As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.
Everything you need to know
We’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.
You’ll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative. With a 10% MRP, your actual salary will range from £56,643 to £60,045
What you will be doing
<ul>
<li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li>
<li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li>
<li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li>
<li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li>
<li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li>
<li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li>
<li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li>
<li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li>
</ul>
What you will bring to the role
<ul>
<li>Educated to degree level or equivalent experience in a relevant field.</li>
<li>Full driving licence and access to your own vehicle.</li>
<li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li>
<li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li>
<li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li>
<li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li>
<li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li>
<li>A track record of developing successful bids and securing external funding for housing initiatives.</li>
<li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li>
<li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li>
</ul>
What’s in it for you
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 31 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li>
</ul>
Find out more
For an informal discussion about this role, please get in touch with Alison Simmons on:
01732 227272
*Previous applicants should not apply*
Best chance of being shortlisted
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 31st October 2025
Interview date: 19th November 2025

Housing Policy and Enforcement Manager

<ul></ul>





We’re seeking Area Tenancy Managers to join Brent’s Housing Management Service and help us deliver our fantastic transformation agenda!
An excellent offer….
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
As an Area Tenancy Manager (Housing Officer), you’ll manage end-to-end tenancies for a patch of social tenants. You will provide varied support to Brent residents to help them live safely and comfortably in their homes, acting as the face of the landlord for your patch.
You'll have the opportunity to develop detailed knowledge across various areas of tenancy management, including voids, lettings, income and arrears, anti-social behaviour (ASB), and providing support based on an individual person’s needs. This role is an excellent career opportunity to develop varied skills, experience and knowledge across the social housing sector.
With a consistent and smaller patch of properties, you’ll improve the quality and perception of the Housing Management Service. You’ll work with services across the Council to ensure vulnerable tenants have access to services they need, and Brent’s estates and homes are good quality, safe, and secure.
You will also uphold the guidelines set out by the Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation.
The Person
We’re looking for resilient individuals who thrive in dynamic environments and are not afraid of hard work. You will have excellent customer service skills, empathy for people and a clear focus on tenant satisfaction and getting results.&nbsp;
We promote values and expect our people to be motivated by improving the wellbeing of their tenants, and making positive contributions to their team and the service.&nbsp;&nbsp;
Knowledge of local authority statutory and support services related to housing, awareness of relevant housing legislation and welfare benefits, and excellent organisational and IT skills are essential.&nbsp;&nbsp;
You’ll excel in this role if you are committed to making a difference, can work independently, and are eager to learn and develop your career.&nbsp;

Brent Council

This is Brent

Area Tenancy Manager

About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamThe Home Ownership team manages 1300 leasehehold properties. This includes service charge and major works billing and collection, right to buy and resales, the councils buy back scheme and carrying out Section 20 consultation for major works.About the Role and Our Ideal CandidateAn excellent opportunity has arisen for the role of Sales &amp; Services Officer, within the Home Ownership Team. We are looking for someone who is customer focused, a team playerand preferably with an experience in leasehold services (not essential). Working with a friendly and supportive team you'll be responsible for processing Right To Buy applications, preparing solicitor packs for onward sales, responding to solicitor enquiries and other leasehold enquiries communicating by phone &amp; email.&nbsp; The ideal candidate must be able to demonstrate their skills and behaviours for the role inline with the role profile, including: - Ability to work independently, exercising good initiative and judgement- Good use of written and verbal communication and possess good IT skills- Ability to prioritise workload and proven time management skills.- Proven experience and ability to deliver excellent customer care&nbsp;- Proven attention to detail and ability to work on a variety of tasks simultaneously.- Ability to work under pressure and meet deadlines and targetsOur Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

London Borough of Sutton

Leasehold Services Officer

<ul></ul>





Community Works: Groundworks Operative SO1: Starting salary £40,404 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;&nbsp;Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp; With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Community Works is Lambeth’s in-house Direct Labour Organisation (DLO), delivering high-quality communal repairs, estate-based maintenance, and planned improvement works across the borough. Our focus is on maintaining and enhancing shared spaces, improving the appearance and safety of our estates, and delivering excellent value for money by reducing reliance on external contractors. You’ll be joining a skilled, supportive team who take pride in their work and in making a visible difference to the communities we serve. About the Role: We are looking for experienced Groundworkers to carry out estate-based maintenance and improvement works. Duties include paving, concreting, fencing, and general ground repairs. You will also support small, planned projects, ensuring all works are carried out safely and recorded accurately using PDA/SOR systems. Accurate logging and coding of all jobs via PDA/SOR is essential. To be considered for interview, your CV and supporting statement will clearly evidence: <ul> <li>Skilled groundworker with hands-on experience in estate or construction settings.</li> <li>Ability to carry out paving, concreting, fencing, and ground repairs.</li> <li>Strong health and safety awareness.</li> <li>Customer-focused approach and ability to work independently.</li> <li>Ability to code works correctly using SOR codes.</li> <li>Experience using PDAs or handheld technology to record and close jobs.</li> </ul> We particularly welcome applications from Lambeth residents who want to help improve their local estates. This post is subject to a Disclosure Application to the Disclosure and Barring Service. Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at&nbsp;<a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a>. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description &amp; Person Specification Contact Information: For an informal discussion about the role, please contact Mark Smith <a href="mailto:Msmith@lambeth.gov.uk" target="_blank">Msmith@lambeth.gov.uk</a> and Omar McDermott <a href="mailto:Omcdermott@lambeth.gov.uk" target="_blank">Omcdermott@lambeth.gov.uk</a>&nbsp;&nbsp; How to Apply: If you're interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage.&nbsp; We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. "Previous applicants need not apply" Recruitment Timelines: Advert close date: 11:59pm on Tuesday 11 November 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul> <li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li> <li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li> <li>Membership in the Local Government Pension Scheme.</li> <li>Employee Assistance Programme.</li> <li>Discounts at local restaurants.</li> <li>Discount at our Active Lambeth Gyms.</li> <li>Learning and Development opportunities, including Apprenticeships.</li> <li>Cycle to Work Scheme.</li> <li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li> <li>Trade Union Membership.</li> </ul> At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click&nbsp;here In addition, you will also be required to undertake a Cifas check. &nbsp;Further information about Cifas can be found&nbsp;here&nbsp;Cifas We actively support applications from Lambeth Care Leavers.

Lambeth Council

Groundworks Operative

Job Description London Borough of Waltham Forest Salary: PO1 - £41,133 - £43,680&nbsp; Contract Type: Full-time, Permanent Working hours per week: 36 hours per week Application Deadline: 04/11/2025 Proposed Interview Date(s): WC 10/11/2025 &nbsp; Reference: 1920 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; Are you passionate about making a real difference in people's lives? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you to join our team as an Accommodation Placement Officer. In this vital role, you'll be be at the hear of our mission to support households in urgent need of housing. &nbsp;You'll be responsible for arranging and managing temporary accommodation placements for individuals and families experiencing homelessness. What you'll do Work closely with households to ensure their needs are met quickly and appropriately.&nbsp; Liaise with accommodation providers, landlords, &nbsp;and partners to secure suitable accommodation. Balance the challenge of demand with available resources, finding creative solutions to tough situations. Ensure placements are safe, compliant, and cost-effective, while keeping customer care at the heart of everything you do. Be part of a supportive team that works together to tackle homelessness in our borough. About You We're looking for someone who is: A great communicator who can build relationships under pressure. Highly organised with an eye for detail and the ability to juggle competing priorities. Empathetic, resilient, and committed to helping people when they need it most. Experienced in housing, property, or a customer-focused role (although full training will be provided). Working with us means being part of a council that cares deeply about its residents. &nbsp;You'll be supported by a dedicated team, have opportunities to professional development, and most importantly - you'll see the positive impact of your work every single day. This role requires you to work from the office as and when required. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/RoleProfileAccommodation_placements_officer_po1.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; To arrange the allocation of all types of accommodation to homeless households. Working with the procurement team and providers to ensure that there is suitable accommodation available to meet demand. To arrange sign up and issue customers with decision letters that complies with relevant legislation and council policy and to make best use of the properties available. Work closely with households to ensure their needs are met quickly and appropriately.&nbsp; Liaise with accommodation providers, landlords, &nbsp;and partners to secure suitable accommodation. Balance the challenge of demand with available resources, finding creative solutions to tough situations. Ensure placements are safe, compliant, and cost-effective, while keeping customer care at the heart of everything you do. Be part of a supportive team that works together to tackle homelessness in our borough. Qualifications and Requirements:&nbsp; 5 GCSE’s or equivalent qualifications including Maths and English&nbsp; Terms and conditions:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Henry Omoroghomwan, <a href="mailto:henry.omo@walthamforest.gov.uk" target="_blank">henry.omo@walthamforest.gov.uk</a>&nbsp;&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Accommodation Placement Officer

About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamThis role is based in the Transformation team within the Corporate Services Directorate.&nbsp;About the Role and Our Ideal CandidateThis is an exciting opportunity to join our team as Digital Transformation Manager, working on a portfolio of projects that will deliver meaningful change to staff and residents at SHP. This role will be critical to SHP's plans to bring in a new customer-facing portal which will allow our residents to raise their own repairs and manage appointments online. The Digital Transformation Manager will also work to improve the internal user experience by working alongside the business to design process maps for CRM and other NEC functionality.&nbsp;The successful candidate should have a proven track record in successfully managing digital projects. They will be comfortable managing project schedules, KPI's, user acceptance testing and able to work with stakeholders across SHP and in the council. They should also have worked on digital projects in the housing industry and need to understand the challenges facing both staff and residents. This role will be focusing on the digital portfolio for the Repairs service so an understanding or Repairs processes and data structures would be beneficial, alongside experience using NEC Housing.&nbsp;&nbsp;Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Digital Transformation Manager (Maternity Cover)

<a href="index.cfm?fa=jobs.accessapplication">Load Application</a><h4>Planned and Capital Works Manager</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £53,460 - £58,506 per annum (SCP 42 - 46)Working Hours: 37 hours per week Contract Type: Permanent Number of Positions: OneDBS Check:YesPlanned and Capital Works ManagerFull Time - 37 hours per weekGrade 10 - SCP Range £53,460 - £58,506 pa Closing Date: Tuesday 4th November 2025Castle Point Borough Council are keen to appoint a Planned and Capital Works Manager to work in the Housing Services Directorate, to lead and inspire a team to deliver a resident focused, data led, performance driven service. Working as part of team to manage the planned and capital work streams, building and delivering an asset management plan. To ensure that the homes are maintained in accordance with agreed quality standards. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence.*Please note that this role will be based in the council offices and will require regular travel to sites in the borough*Key Skills and abilities<ul><li>Leadership and management skills</li><li>Experience in a customer focused environment &amp; working effectively in a collaborative environment</li><li>Ability to produce and deliver a planned program based on asset data, ensuring budgets, costings and work streams are identified and delivered.</li><li>Ability to continuously improve services and identify innovative solutions</li><li>Contract management experience in a capital or planned work streams.</li><li>Demonstratable knowledge of building construction, housing repairs, with a solid understanding of construction principles and practices.</li><li>In-depth knowledge of construction and maintenance within a Social Housing environment, understanding the unique challenges and requirements.</li><li>You will have experience of handling complaints and ensuring that a culture of continuous improvement is imbedded with the team that you lead</li><li>General understanding of key compliance areas within housing, such as Asbestos, Gas Safety, Electrical Safety, Fire Safety, Water Hygiene, or Lift Safety, and a willingness to develop knowledge further.</li><li>You will have an understanding of the legislation as it relates to the statutory housing functions and have experience of working in the rented property sector.</li><li>Familiarity with contractor performance monitoring, KPIs, and remedial tracking processes</li><li>You will have knowledge and experience of the Section 20 leaseholder process, to manage leasehold tenancies that are affected by repair works.</li></ul>Experience <ul><li>Significant experience in a similar role within Local government or other social housing provider is essential.</li><li>Demonstratable knowledge and experience of all relevant consumer standards, in relation to social housing capital and planned workstreams, compliance regulations and data protection.</li><li>Knowledge and experience of delivering planned and capital works within social housing, including knowledge of the HHSRS and associated hazards and risks within properties</li><li>Knowledge of maintenance of housing buildings, sheltered housing, supported sheltered housing, leaseholder properties and privet sector Landlords.</li><li>Experience of using technology to maintain data systems and information</li><li>Awareness and experience of health and safety principles in delivering and managing planned and capital works within a housing service</li><li>Experience assisting in the delivery of resident-focused services that support health and safety compliance.</li></ul>Qualifications <ul><li>Membership of a professional body e.g. IFE, IFSM, IOSH, RICS, ASCP, CIH – Desirable</li><li>Driving Licence, suitable own transport with business insurance, ability to work from other offices as required.</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li></ul>For an informal discussion regarding this role, please contact Recruiting manager – Steve Colk 01268 882287.The successful applicant will be subject to an Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/656/JD - Planned and Capital Works Manager.pdf">JD - Planned and Capital Works Manager.pdf</a> (173kb)</li></ul>





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Castle Point Borough Council

Planned and Capital Works Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0206/Role_Profile_-_Senior_Caseworker_and_Reviews_Officer.pdf" target="_blank">Role_Profile_-_Senior_Caseworker_and_Reviews_Officer</a></li>
</ul>

Please apply online via the link provided.



<h5>Job description</h5>

About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture,&nbsp;we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/working-council" target="_blank">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a>
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Service which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be on the statutory independent reviews function following homelessness decisions and housing allocations, ensuring that decisions are consistent with the Council’s legal responsibilities.
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
1. You will implement the statutory reviews provisions of homelessness and allocations legislation, taking account of relevant Codes of Guidance, case law and policy. The post holder will require comprehensive and expert knowledge of housing functions and related law and statutory guidance, sufficient to handle legal challenges.
2. You will carry out thorough enquiries and investigations of complaints, reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996 (as amended), ensuring that decisions made are fully compliant with relevant legislation, up to date case law and policy, and are issued within targets and statutory timeframes.
3. You will lead on section 204 (Housing Act) appeals against the council’s (section 202) review decisions, working with solicitors and providing instructions as necessary.
4. To support the service on a full range of statutory housing compliance responsibilities relating to strategy, tenure blind tenancy placements and policy and procedures across housing.
About You
You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation
• You have extensive experience in dealing with statutory decisions, and expert knowledge of housing case law, homelessness legislation, private sector tenancy law and good practice, including:
a. The Housing Act 1996, including amendments made by the Homelessness Act 2002, the Localism Act 2012 and the Homelessness Reduction Act 2017;
b .Landlord and Tenant Law, for example, the Housing Act 1985 and the Prevention from Eviction Act 1977;
c. The Welfare Reform Act 2012 and DWP guidance on personal benefits and housing related benefits;
d. Statutory requirements in relation to allocations on social housing and Local Authority Allocations Policies.
• You have an expert working knowledge and understanding of current housing law, such as the Housing Act 1996, Parts VI and VII, Homelessness Act 2002, Localism Act 2012, Homelessness Reduction Act 2017 and immigration law as it applies to housing eligibility, relevant code of guidance and case law.
• You have a working knowledge of legislation associated with homelessness investigations and housing allocations, including, Family Law Act 1996, Children Acts 1989 and 2004, Human Rights Act 1998, Immigration and Asylum Act 1999, Community Care Act 2000 and the Care Act 2014.
• You are an expert communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs.
• It is desirable that you have a degree or equivalent qualifications (preferably a law degree).
• Basic DBS check is requried for the role.
If the points above resonate with you, we would like to hear from you.
Please read more about the work you’ll be doing in the Role Profile.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the role profile but if you have any further questions about the role, please contact:
Email:&nbsp;<a href="mailto:Joyce.Agim@hounslow.gov.uk" target="_blank">Joyce.Agim@hounslow.gov.uk</a>&nbsp;
Interviews for this job will be held during November 2025.

London Borough of Hounslow

Senior Caseworker and Reviews Officer

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Location: The Orchards Housing Office, Broadmead Road, IG8
Permanent, Full Time (36hrs)
Are you ready to play an important role in supporting the delivery of specialist and complex repairs &amp; maintenance cases in one of Londons most ambitious and diverse boroughs?
Redbridge Council is looking to recruit a Specialist Maintenance Team Surveyor who will play a pivotal role in supporting managers to ensure delivery of a first-class service to all tenants and leaseholders, whilst meeting all regulatory &amp; statutory requirements.
This role focuses on conducting property inspections, preparing technical reports, and coordinating all necessary remedial works to ensure legal compliance and tenant satisfaction. The role is crucial in minimising risk and financial liability for the council.
You will champion the customer's experience to improve customer satisfaction, whilst managing expectations.
About the Role:
As a Specialist Maintenance Team Surveyor, you will work closely and in a proactive manner with internal and external stakeholders to ensure complex specialist cases that require significant works are effectively managed ensuring a seamless and supportive experience for tenants impacted.
You will be responsible for investigating claims in line with legal obligations under the Housing Act and related legislation, inspecting properties, identifying defects, and recommending appropriate remedial actions
Overview of the role:
<ul>
<li>Prepare detailed technical reports, schedules of works, and cost estimates.</li>
<li>Provide support to Aids &amp; Adaptations &amp; Home Improvement Team in the delivery of Disabled Facilities Grant works.</li>
</ul>
<ul>
<li>Act as the council's representative in legal proceedings, providing expert evidence when required.</li>
<li>Liaise with tenants, contractors, and legal teams to resolve Specialist Maintenance claims and repairs issues efficiently.</li>
<li>Oversee and ensure contractors deliver high-quality remedial works within agreed timescales and budgets.</li>
<li>Maintain accurate records of inspections, correspondence, and outcomes.</li>
</ul>
<ul>
<li>Prepare and agree valuations, variations, post inspections, and final accounts.</li>
<li>Provide professional advice on complex and specialist repairs issues to internal and external stakeholders.</li>
<li>Contribute to the development and implementation of policies to reduce claims, to support service development and improve service delivery.</li>
</ul>
About You
<ul>
<li>HNC or equivalent qualification in a construction field</li>
<li>A period of relevant practical experience to demonstrate competence in the field</li>
</ul>
OR equivalent knowledge and skill demonstrated from significant and relevant experience in a building, surveying or similar construction related environment.
<ul>
<li>Proven experience in investigating and resolving housing claims inc. disrepair &amp; Damp &amp; Mould.</li>
<li>Demonstrable knowledge of housing legislation, including the Housing Act, Landlord and Tenant Act, and HHSRS and Awaab&amp;©s Law.</li>
<li>Experience in preparing schedules of works and managing contractors.</li>
<li>Experience of supervision of contractors/sub-contractors working within agreed timescales with the ability to prevent exploitation or manipulation of a contract.</li>
<li>Thorough knowledge and understanding of Health and Safety issues and requirements related to the Construction Industry.</li>
</ul>
If you're a team player and you really care, then Redbridge is the right place for you. We are passionate about putting our staff, our people at the heart of the council, looking after people, making sure that they are happy in their work and an environment to thrive.
To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.
All short-listed applicants will need to demonstrate proof of right to work in the UK.
We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.

London Borough of Redbridge

Specialist Maintenance Surveyor

Job Title: Head of Home Improvement Agency Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Adult Care Services<h4>About the team</h4>The Hertfordshire Home Improvement Agency (HHIA) is a fast-paced, multi-district partnership dedicated to enhancing the quality of lives through home adaptations and improvements.We're an innovative partnership with six districts coming together to provide a service that supports the independence of local residents. Working closely with local and central government, HHIA delivers high-quality services that promote independence and implement best practices.<h4>About the role</h4>This is a unique opportunity for a dedicated and proactive person join our fast-paced DFG adaptations and income generating service. We are looking for a highly motivated, enthusiastic, and organised person, who can deliver consistent high levels of managerial support. You will join a friendly, dedicated and inclusive team.You will be responsible for overseeing the planning, coordination, and execution of home adaptations and improvements, as well as liaising with stakeholders such as local councils, contractors, and the people we support.Key Responsibilities:<ul><li>Plan and manage the service’s operations, monitoring KPI’s to ensure adaptations are delivered on time and within budget.</li><li>Oversee a team of staff and contractors, including recruitment, training, and performance reviews.</li><li>Work with local and central government to secure funding and grants.</li><li>Provide high-quality advice and consultation services to Hertfordshire residents.</li><li>Ensure all work complies with relevant regulations and quality standards.</li><li>Prepare reports and updates for senior management, the Partnership Board and external stakeholders.</li><li>Identify opportunities, develop and implement strategic plans to take the Agency forward.</li><li>Ensure the Agency delivers to the Board’s expectations of quality, timescales and budget spend.</li></ul><h4>About you</h4>Essential:<ul><li>A degree in a relevant field (e.g., Business Management, Engineering) or equivalent experience</li><li>Strong leadership and management skills</li><li>Excellent communication and interpersonal abilities</li><li>Familiarity with home adaptations, Disabled Facilities Grants, building regulations and associated legislation</li><li>Budget management experience</li><li>Problem-solving skills and attention to detail</li></ul> Desirable:<ul><li>Experience of working with people with disabilities or long-term health conditions</li><li>Experience of applied use of social care legislation</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Catherine.Greenlaw@hertfordshire.gov.uk" target="_blank">Catherine.Greenlaw@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date:11 or 12 December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Head of Home Improvement Agency

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Are you passionate about delivering exceptional customer service that makes a difference to the local community?
An exciting opportunity has opened with Brent Housing Management for a Repairs Resolution Coordinator to join us and help us ensure our residents’ homes are safe, sound, and in good repair.
It’s a fantastic time to be starting at Brent Council, as we are undertaking an ambitious transformation programme across the Council which puts our community at the heart of everything we do.
About the post
As Repairs Resolution Coordinator you’ll provide first contact resolution to customers of the service, with a focus on professionalism and care.
You’ll coordinate bookings and appointments, ensuring smooth progression of repairs, as well as manage administrative duties with a high attention to detail.
You’ll also provide support on contract management for repairs, ensuring a top-quality service is provided by our contractors. Further, you’ll handle complex cases and assist in managing disrepair, insurance claims, and complaints.
The ideal candidate
You should have relevant experience working in a Housing discipline or a busy customer service environment. You should also be able to demonstrate experience of managing complaints and dealing with a variety of stakeholders at all levels.
You’ll have strong IT skills, with the ability to use Microsoft Office applications and a strong attention to detail.
In addition you’ll have excellent communication and problem-solving skills, as well as be able to empathetically deal with customers in difficult circumstances.
Working for Brent
Brent is a vibrant London borough known for its iconic Wembley Stadium and rich cultural diversity.
We’re committed to creating a supportive and dynamic work environment where you can make a real impact.
We offer opportunities for professional development, a collaborative team culture, and the chance to be part of an innovative and forward-thinking organisation. Additionally, we operate a hybrid working model with office or on-site presence three times a week.

Repairs Resolution Coordinator

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An excellent offer…
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
&nbsp;
This is a customer-facing role which means direct contact with customers with a view to providing a tailor-made advice service on the best way of resolving customers housing issues. The successful candidate’s day-to-day duties will involve assessing, investigating, and verifying customers’ housing needs under part 6 of the housing act 1996 and managing a large caseload on customers on the Housing Register. This role will include carrying out home visits, telephone duties and office interviews to determine customers housing needs.
&nbsp;
The Person
We are looking for a dynamic, hardworking and focused individual who takes pride in delivering excellent services. Also able to work proactively, is highly motivated and ready for a new challenge. The ideal candidate will also have drive, resilience and enthusiasm with a strong background of core legislations. They should have the ability to effectively plan, organise and manage conflicting priorities in line with the demands of customers on the housing register. &nbsp;As is the ability to working as part of a team and making effective links with a range of professionals and services.
Key Points for Candidates:
•&nbsp;&nbsp;&nbsp;&nbsp;A good understanding of the relevant housing legislations and policies related to the role. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to communicate clearly and concisely, orally and in writing with a wide range of people, including customers, councilors, MPs and other advocate agencies. •&nbsp;&nbsp;&nbsp;&nbsp;A ‘Can do’ positive approach to work with the ability of finding creative ways of delivering results which go beyond what is expected wherever possible. •&nbsp;&nbsp;&nbsp;&nbsp;Problem solving and decision making - ability to deal with complex cases and situations within a busy environment and achieve positive outcomes.

Social Housing Assessment and Lettings Officer

<h4>Senior Leaseholder and Customer Relations Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £42,839 - £47,181 per annum (Grade 8 SCP 32 - 36)Working Hours: 37 hours per week Contract Duration: Permanent Number of Positions: OneDBS Check: EnhancedCastlepoint Borough CouncilCastle Point, EssexSenior Leasehold and Customer Relations OfficerFull Time – 37 hours Grade 8 – SCP Range 32-36£42,839 - £47,181Closing Date: 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Senior Leasehold and Customer Relations Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate empowering residents and shaping housing services that truly reflect their needs.As our Senior Leasehold and Customer Relations Officer, you’ll manage a dedicated team focussed on resident engagement, customer relations and complaints resolution – ensuring our services are transparent, accountable and responsive.Key Responsibilities<ul><li>Lead and develop a team of Customer Relations and Engagement Officers</li><li>Champion resident involvement through Tenant &amp; Resident Associations and community initiatives</li><li>Oversee complex complaints and casework, ensuring timely and effective resolution</li><li>Drive service improvements using resident feedback and Tenant Satisfaction Measures (TSM)</li><li>Ensure compliance with housing regulations and the Regulator of Social Housing Consumer Standards.</li><li>Represent the Council at internal and external meetings</li></ul>About YouWe are looking for someone who has:<ul><li>Strong leadership skills</li><li>Brings experience in social housing, complaints handling and resident engagement</li><li>Understands housing regulations, TSMs and local government operations</li><li>Is confident in influencing stakeholders and driving change</li><li>Full driving licence and access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/649/Senior Leaseholder and Customer Relations Officer .pdf">Senior Leaseholder and Customer Relations Officer .pdf</a> (174kb)</li></ul>





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Senior Leaseholder and Customer Relations Officer

<h4>Neighbourhood Management Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £38,220 - £41,771 per annum (Grade 7 - SCP 27 - 31)Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: OneDBS Check:EnhancedCastle Point Borough CouncilCastle Point, EssexNeighbourhood Management OfficerFull Time – 37 hours Grade 7 – SCP Range 27-31£38,220 - £41,771Closing Date: 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Neighbourhood Management Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if are passionate about creating safe, vibrant neighbourhoods where residents can thrive. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. If you thrive on building strong relationships with residents, ensuring tenancies are sustainable, and helping to shape communities, we encourage you to apply for this role.Key Responsibilities<ul><li>Managing a patch of tenancies, leases and licences, including sheltered housing</li><li>Conducting tenancy audits and neighbourhood inspections</li><li>Supporting vulnerable residents and linking them to vital services</li><li>Tackling anti-social behaviour and safeguarding concerns</li><li>Leading on tenancy changes, complaints and legal proceedings</li><li>Collaborating with internal teams and external partners to deliver high-quality housing services</li></ul>About YouWe are looking for someone who:<ul><li>Experienced in housing or customer service</li><li>Skilled in communication, problem solving and partnership working</li><li>Has knowledge about housing legislation, welfare benefits and safeguarding</li><li>Has IT skills and is confident using Microsoft Office</li><li>Committed to equality, diversity and excellent customer care</li><li>Has experience in sheltered housing or similar environments</li><li>Has a flexible attitude to being called upon to work in an emergency or unusual circumstances</li><li>Holds a valid driving licence and has access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/651/Neighbourhood Management Officer JD.pdf">Neighbourhood Management Officer JD.pdf</a> (175kb)</li></ul>





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Neighbourhood Management Officer

<h4>Housing Engagement Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £33,699 - £37,280 per annum (Grade 6 - SCP 22 - 26)Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: TwoDBS Check:EnhancedCastle Point Borough CouncilCastle Point, EssexHousing Engagement OfficerFull Time – 37 hours Grade 6 – SCP Range 22-26£33,699 - £37,280Closing date: 6th November 2025Castle Point Borough Council is seeking to appoint two dedicated and compassionate Housing Engagement Officers, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate empowering residents and shaping housing services that truly reflect their needs.As Housing Engagement Officer, you’ll be at the heart of our resident engagement strategy—organising events, facilitating groups, and building strong relationships with stakeholders. You’ll help develop Tenant &amp; Resident Associations (TRAs), resident forums, coordinate surveys, and ensure our services meet the Regulator for Social Housing’s Consumer Standards, especially around Transparency, Influence and Accountability.Key Responsibilities<ul><li>Deliver inclusive and effective resident engagement services</li><li>Promote and support TRAs and other stakeholder groups</li><li>Organise and attend meetings and events, taking minutes and following up actions</li><li>Use social media, newsletters, and other channels to promote engagement opportunities</li><li>Represent the Council at internal and external meetings</li></ul>About YouWe are looking for someone who has:<ul><li>Excellent communication and facilitation skills</li><li>Strong organisational and administrative abilities</li><li>Proven experience in resident engagement or tenant participation</li><li>Knowledge of housing regulation and consumer standards</li><li>IT literacy including Microsoft Office tools</li><li>A respectful, empathetic approach and commitment to equality and diversity</li><li>A valid driving licence and access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/650/Housing Engagement Officer .pdf">Housing Engagement Officer .pdf</a> (169kb)</li></ul>





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Housing Engagement Officer

<h4>Housing Customer Relations Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £33,699 - £37,280 per annum (Grade 6 - SCP 22 - 26)Working Hours: 37 hours per week Contract Type: Permanent Number of Positions: OneDBS Check:EnhancedCastle Point Borough Council - Castle Point, EssexHousing Customer Relations OfficerFull Time – 37 hours Grade 6 – SCP Range 22-26£33,699 - £37,280Closing date: Thursday 6th November 2025Castle Point Borough Council is seeking to appoint a dedicated and compassionate Housing Customer Relations Officer, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate about delivering exceptional customer service and driving continuous improvement in housing services. You will thrive in a dynamic environment where you skills in complaint resolution and stakeholder engagement make a real difference.As our Housing Customer Relations Officer, you’ll lead the complaints and customer relations function within Housing Management Services. You’ll ensure statutory compliance, high-quality service delivery, and use feedback to shape future housing policies and services. You’ll be the key contact for residents, Members, MPs, and external stakeholders, managing complex complaints, Ombudsman enquiries, FOIs, and subject access requests. Your insights will help us improve tenant satisfaction and build sustainable, effective services.Key Responsibilities• Lead and coordinate complaints and casework across housing services• Ensure timely, accurate responses that meet regulatory standards• Liaise with the Housing Ombudsman and produce performance reports• Analyse feedback and implement service improvements• Provide expert advice on complaint resolution and regulatory compliance• Represent the Council at internal and external meetingsAbout YouWe are looking for someone who has:• Strong understanding of complaints handling and customer service• Experience in social housing or local authority settings• Knowledge of housing regulations, TSMs, and statutory procedures• Excellent IT skills (Microsoft Office, Outlook, Excel, PowerPoint)• Ability to influence, negotiate, and manage change• Full driving licence and access to transport with business insuranceNot only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Mick Lerpiniere (Interim Head of Housing Management) at <a href="mailto:MLerpiniere@castlepoint.gov.uk" target="_blank">MLerpiniere@castlepoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/648/Housing Customer Relations Officer.pdf">Housing Customer Relations Officer.pdf</a> (166kb)</li></ul>





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Housing Customer Relations Officer

Ealing Council’s housing strategy for 2025 – 2030 is an uncompromisingly ambitious plan to tackle the borough’s acute housing challenges. We want to ensure that every resident has access to a good quality, genuinely affordable home within a thriving community where they can live healthier and happier lives.This role offers an exciting opportunity to play a key role in driving transformation, fostering innovation, and building partnerships that deliver real change for our communities.The Housing &amp; Environment directorate manages and improves over 17,000 council homes, ensuring that every resident has a safe, warm, and welcoming place to live. We’re committed to resident-led service design, continuous improvement, and the highest standards of compliance and safety.You’ll rapidly envelop a detailed and accurate picture of the condition of all council-owned stock, and use this insight to develop an effective and comprehensive asset management plan that delivers safe, warm and dry homes for all.Overseeing a team of 175, with an annual capital budget of c.£45m, you’ll bring an impressive track record of rapid acceleration of improvement, a nuanced grasp of managing major contracts, and a high level of analytical and organisational skill.If you’re passionate about making Ealing a better place, please visit <a href="https://url.uk.m.mimecastprotect.com/s/XkQEC3lBESDjJyjhDs6uQlaeR?domain=faerfield.co.uk" target="_blank">www.faerfield.co.uk/ealing-ad-ham</a>for more information and to apply.You can find out more about Ealing Council at <a href="https://faerfield.co.uk/jobs/permanent-roles/lb-ealing" target="_blank">Opportunities with Ealing Council :: Faerfield Ltd</a>.<ul></ul>

London Borough of Ealing

Assistant Director Housing Asset Management

Ealing Council’s housing strategy for 2025 – 2030 is an uncompromisingly ambitious plan to tackle the borough’s acute housing challenges. We want to ensure that every resident has access to a good quality, genuinely affordable home within a thriving community where they can live healthier and happier lives.This role offers an exciting opportunity to play a key role in driving transformation, fostering innovation, and building partnerships that deliver real change for our communities.The Housing &amp; Environment directorate manages and improves over 17,000 council homes, ensuring that every resident has a safe, warm, and welcoming place to live. We’re committed to resident-led service design, continuous improvement, and the highest standards of compliance and safety.This new role has a clear remit to achieve the highest levels of performance in this fundamental area. We’re looking for candidates with experience of leading the full landlord function across a major housing portfolio.Supported by a team of around 200 colleagues, you’ll ensure the delivery of safe, high-quality, and resident focused services to tenants and leaseholders alike, in a way which delivers not only statutory obligations and best practice, but also our wider organisational ambitions.If you’re passionate about making Ealing a better place, please visit <a href="https://url.uk.m.mimecastprotect.com/s/BObjC2Rz2H5LJBxC1hqu56kgO?domain=faerfield.co.uk" target="_blank">www.faerfield.co.uk/ealing-od-hls</a> for more information and to apply.You can find out more about Ealing Council at <a href="https://faerfield.co.uk/jobs/permanent-roles/lb-ealing" target="_blank">Opportunities with Ealing Council :: Faerfield Ltd</a>.<ul></ul>

Operational Director of Housing Landlord Services

Are you passionate about making a real difference in people's lives during times of transition and need, this new initiative aimed at transforming the way temporary accommodation is delivered and managed is for you!Medway Council have been acquiring its own temporary accommodation portfolio since 2024 to meet its statutory obligations on Part 7 of the Housing Act 1996 (as amended), as part of our investment and commitment to our One Medway Plan, where we believe everyone should have access to good quality and affordable housing. The use of temporary accommodation has significantly increased over the last few years, with a heavy reliance on nightly paid private sector accommodation where quality, location and access to local amenities can be challenging along with the ever-increasing costs.This is a unique opportunity to help build a service from the ground up, working collaboratively across the Councils Strategic Housing Service and with its partners, to improve outcomes for households in temporary housing. If you're motivated by social impact, thrive in dynamic environments, and want to be part of a team that values innovation, compassion, and accountability — we want to hear from you.We are looking to recruit a brand-new team to focus solely on our new temporary accommodation portfolio, if you feel you have the skills, passion, commitment, empathy and professionalism to help transform lives check out the roles available.If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Housing services are seeking an Temporary Accommodation Management &amp; Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Temporary Accommodation Management and Support Officer

Are you passionate about making a real difference in people's lives during times of transition and need, this new initiative aimed at transforming the way temporary accommodation is delivered and managed is for you!Medway Council have been acquiring its own temporary accommodation portfolio since 2024 to meet its statutory obligations on Part 7 of the Housing Act 1996 (as amended), as part of our investment and commitment to our One Medway Plan, where we believe everyone should have access to good quality and affordable housing. The use of temporary accommodation has significantly increased over the last few years, with a heavy reliance on nightly paid private sector accommodation where quality, location and access to local amenities can be challenging along with the ever-increasing costs.This is a unique opportunity to help build a service from the ground up, working collaboratively across the Councils Strategic Housing Service and with its partners, to improve outcomes for households in temporary housing. If you're motivated by social impact, thrive in dynamic environments, and want to be part of a team that values innovation, compassion, and accountability — we want to hear from you.We are looking to recruit a brand-new team to focus solely on our new temporary accommodation portfolio, if you feel you have the skills, passion, commitment, empathy and professionalism to help transform lives check out the roles available.If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Housing services are seeking an Internal Temporary Accommodation Senior to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Internal Temporary Accommodation Senior 

Are you passionate about making a real difference in people's lives during times of transition and need, this new initiative aimed at transforming the way temporary accommodation is delivered and managed is for you!Medway Council have been acquiring its own temporary accommodation portfolio since 2024 to meet its statutory obligations on Part 7 of the Housing Act 1996 (as amended), as part of our investment and commitment to our One Medway Plan, where we believe everyone should have access to good quality and affordable housing. The use of temporary accommodation has significantly increased over the last few years, with a heavy reliance on nightly paid private sector accommodation where quality, location and access to local amenities can be challenging along with the ever-increasing costs.This is a unique opportunity to help build a service from the ground up, working collaboratively across the Councils Strategic Housing Service and with its partners, to improve outcomes for households in temporary housing. If you're motivated by social impact, thrive in dynamic environments, and want to be part of a team that values innovation, compassion, and accountability — we want to hear from you.We are looking to recruit a brand-new team to focus solely on our new temporary accommodation portfolio, if you feel you have the skills, passion, commitment, empathy and professionalism to help transform lives check out the roles available.If you would like to have an informal discussion with the recruiting manager, please call Dan Hill on 01634 334394.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Housing services are seeking a Rehousing Accommodation Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Rehousing Accommodation Assistant 

Job Description Licensing Breach Officer Salary: £29,253 - £32,736 per annum Grade: C Contract Type: 12 Months Fixed Term Contract Hours: 37 hours per week&nbsp; DBS Check: Standard Closing Date: 09/11/2025 Interview Date: TBC About the department&nbsp; The Selective Licensing Team sits in the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our goal is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work closely with landlords, tenants, and partner agencies to improve housing conditions and protect residents. As a Licensing Breach Officer, you will play a key role in delivering our licensing schemes and supporting our commitment to raising housing standards. About the Role Key Responsibilities: <ul> <li>Monitor compliance with property licence conditions through audits, inspections, and document reviews.</li> <li>Investigate breaches such as overcrowding, substandard property conditions, and poor management practices.</li> <li>Issue formal notices and assist in preparing enforcement actions.</li> <li>Maintain accurate records and contribute to performance monitoring.</li> <li>Support engagement initiatives including landlord forums and awareness sessions.</li> </ul> What We’re Looking For <ul> <li>Knowledge of property licensing and housing enforcement.</li> <li>Experience in regulatory compliance, inspections, or case management.</li> <li>Strong analytical skills to assess evidence and follow due process.</li> <li>Educated to A-level standard or equivalent.</li> <li>Excellent interpersonal and IT skills.</li> </ul> Benefits of Working with Us <ul> <li>Generous annual leave entitlement</li> <li>Local Government Pension Scheme</li> <li>Flexible and hybrid working opportunities (where applicable)</li> <li>Ongoing training and professional development</li> <li>Employee assistance programme and wellbeing support</li> <li>Staff discounts and local offers</li> <li>A supportive and inclusive working environment</li> </ul> Additional Information For informal enquiries, please contact: Dulal Ahmed – PRS Regulation Manager 📧 <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a> &nbsp; To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EVw1h7GMRMJPsNSq3Dr9s54BRhon505XSjra0BZOJ_6Fyg?e=F41cwm" target="_blank">Licensing_Breach_Officer_JD.pdf</a>&nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Licensing Breach Information Officer

Job Description Technical Licensing Officer – Licensing Team Salary: £33,531 – £38,052 per annum Number of openings - 5 Grade: D Contract Type: &nbsp;Permanent&nbsp; Hours: 37 hours per week Location: Thurrock Council About the Department The Selective Licensing Team sits in the Private Housing Service within Community Protection &amp; Enforcement Services at Thurrock Council. Our goal is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work closely with landlords, tenants, and partner agencies to improve housing conditions and protect residents. As a Technical Licensing Officer, you will play a key role in delivering our licensing schemes and supporting our commitment to raising housing standards. About the Role We are seeking a proactive and detail-oriented Technical Licensing Officer to join our Licensing Team. You will be responsible for assessing and processing property licence applications, managing a caseload, and ensuring compliance with housing legislation. Key Responsibilities <ul> <li>Apply housing and licensing legislation, particularly the Housing Act 2004, to assess, process, and determine licence applications.</li> <li>Use digital systems and data tools to manage cases, maintain accurate records, and produce performance reports.</li> <li>Manage an active caseload, ensuring all tasks are completed within statutory and service deadlines.</li> <li>Communicate effectively with landlords, tenants, and partner agencies to resolve issues and promote compliance.</li> <li>Support the improvement of housing standards across Thurrock through advice, inspection, and enforcement activity where required.</li> </ul> What We’re Looking For <ul> <li>Experience in housing, environmental health, property licensing, or a related regulatory field.</li> <li>Confidence in working with legislation, data systems, and digital tools.</li> <li>Strong organisational skills with the ability to manage caseloads and meet deadlines.</li> <li>Excellent communication skills and the ability to build effective relationships with a range of stakeholders.</li> <li>A commitment to improving housing standards and supporting residents across Thurrock.</li> </ul> Additional Information <ul> <li>DBS Check: Standard</li> <li>Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at <a href="mailto:dahmed@thurrock.gov.uk" target="_blank">dahmed@thurrock.gov.uk</a></li> </ul> Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: <ul> <li>Generous annual leave entitlement</li> <li>Local Government Pension Scheme</li> <li>Flexible and hybrid working opportunities (where applicable)</li> <li>Ongoing training and professional development</li> <li>Employee assistance programme and wellbeing support</li> <li>Staff discounts and local offers</li> <li>A supportive and inclusive working environment</li> </ul> Important Dates <ul> <li>Closing Date: 09/11/2025&nbsp;</li> <li>Interview Date: To be confirmed</li> </ul> &nbsp;To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EZ9yiM6dI-1AuuZBkZo0UlcB76At_E_vCcvUBjUCllxJ2w?e=UegMgl" target="_blank">&nbsp;Technical Licensing Officer JD</a> &nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Technical Licensing Officer

<h4>Housing Surveyor</h4>Team:Housing Technical ServicesLocation: Castle Point Council Offices, Kiln RoadSalary: Grade 8 - £42,839 -£47,181Working Hours: 37 hours per week Contract Type: PermanentNumber of Positions: OneDBS Check:BasicClosing Date: 12:00pm 2nd November 2025Location Castle Point,Kiln RoadJob title Housing SurveyorFull Time– 37 hoursGrade 8 - SCP 32 - 36 - £42,839 - £47,181 paCastle Point Borough Council are keen to appoint a Housing Surveyor to work in the Housing Services Directorate, to be a part of the team to deliver a resident focused, data led, performance driven service. Ensuring that the homes are maintained in accordance with agreed quality standards. You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence.Carrying out all building surveying related activities on a defined patch, working as part of a team to ensure that all properties are safe, warm, dry and comply with regulatory requirements and Castle Point Borough Council (CPBC) Policies and standards.*Please note that this role will be based in the council offices and will require regular travel to sites in the borough*Key Skills and abilities<ul><li>Supervising contractors and the co-ordinating of works</li><li>Undertaking surveys to diagnose cause and remedial action required</li><li>Preparing full technical reports and detailed specifications</li><li>Implementing robust quality control measures including post-inspections</li><li>Managing the diagnosis, specification, ordering, completion of works and all associated administration</li><li>Ensuring that targets are met, and works are completed to time and budget</li><li>Updating and engaging with residents in a timely, considerate and courteous manner</li><li>Ensuring that works are completed on time, within budget and to agreed quality standards.</li></ul>ExperiencePrevious practical experience working within the same or similar role is essentialApplicants must hold a valid UK Driving licence and have access to own vehicle with business insurance.Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li></ul>For an informal discussion regarding this role, please contact Recruiting manager – <a href="mailto:cplongman@castlepoint.gov.uk" target="_blank">cplongman@castlepoint.gov.uk</a>The successful applicant will be subject to an Basic level Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/638/Consultation JD - Housing Surveyor.pdf">Consultation JD - Housing Surveyor.pdf</a> (176kb)</li></ul>





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46 Housing Jobs in Ilford, UK