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Housing &amp; Homelessness - Housing Options - Through Care Housing AdvisorWorking Pattern: Full time (35hours)Contract Length: 1 years fix term contractSalary Grade H About Us:Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise and cultural life that brings the best of London together in just eight square miles. It’s also a borough of contrasts, and as a Council, we know that Tower Hamlets is on a vital journey of improvement. There are tough challenges we need to tackle, but with that comes a unique opportunity to make a real impact. We’re changing – rapidly. This is a place where people make things happen. Where everyone works together with zeal, passion, and pride. As an employer, we can offer a generous annual leave package, competitive pension, and flexible working. For more information why join Tower Hamlets, please visit: <a href="https://www.towerhamlets.gov.uk/lgnl/jobs_and_careers/working_for_tower_hamlets_coun/staff_benefits.aspx" target="_blank">Staff benefits (towerhamlets.gov.uk)</a>About the role:Are you ready to make a significant impact on the lives of vulnerable young people in Tower Hamlets? Are you passionate about making a meaningful difference in the lives of young individuals who have been in care? Are you ready to embark on a journey to provide them with the support and guidance they need to thrive?Join Our Team in the Through Care Service and Housing Options Support Team (HOST) to empower young lives as a Through Care Housing Advisor working with young individuals who have been in care.The post holder must have a good working knowledge of homelessness legislation, including the Homelessness Reduction Act 2018 and experience of supporting care leavers with housing-related issues and managing complex caseloads.Strong understanding of statutory responsibilities of local authorities and issues affecting looked-after children and care leavers.Excellent communication and collaborative skills, with the ability to work effectively in a diverse community.You will provide guidance and support in areas such as housing, education, employment, and life skills. You will work with their social workers and personal advisors. You will develop personal housing plans to meet each young person’s unique needs collaborating with a dynamic team of professionals to create a supportive network. You will advocate for the rights and well-being of young persons in care and undertake statutory casework under the Homelessness Reduction Act and provide a timely and proactive response to end and prevent them becoming homeless. Having the ability to work flexibly and bring creative and imaginative solutions to end and prevent a repeat occurrence of street homelessness in key.You should be a confident, experienced, and adaptable self-starter, able to work proactively and on your own initiative, you will relish the opportunity to instigate and deliver a service and will be comfortable with working at the forefront of change within a team that is target and goal driven. As well as having knowledge of homelessness, social care, public health and Children’s Act, you will be empathetic to the various support needs and challenges of young people and committed to helping care leavers. You must have worked in a local authourity homelessness service and voluntary homelessness sector and are interested in taking on more responsibility and a new challenge in the sector. How to Apply:The job description and how to apply can be found at <a href="https://www.towerhamlets.gov.uk/lgnl/jobs_and_careers/Jobs-at-Tower-Hamlets-Council.aspx" target="_blank">Jobs at Tower Hamlets Council</a>For a confidential discussion please contact ‘Lade Olugbemi – Housing Options Team Manager – HOST – <a href="mailto:lade.olugbemi@towerhamlets.gov.uk/" target="_blank">lade.olugbemi@towerhamlets.gov.uk/</a> 07904 609 512 BenefitsTower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.





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London Borough of Tower Hamlets

Through Care Housing Officer

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An excellent opportunity to make a difference…
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
One of the Government’s main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this.
We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets. &nbsp;
The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved.
The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed.
You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved
The Person
Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services?
We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers with homelessness legislation experience.
You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised.
You will be a fast learner who is able to take on training around legislation and go on to apply it with support.
We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping.
To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community.&nbsp;
Why join us?

We know people achieve their best when they feed valued. At Brent, you’ll benefit from:
<ul>
<li>Up to&nbsp;33 days annual leave&nbsp;(depending on length of service) plus bank holidays</li>
<li>Excellent pension&nbsp;with generous employer contributions<a href="https://www.lgpsmember.org/" target="_blank">&nbsp;(LGPS)</a></li>
<li>Hybrid and flexible working options&nbsp;available for most roles</li>
<li>Supportive family-friendly policies&nbsp;for parent, guardians, and carers</li>
<li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li>
<li>Financial support&nbsp;such as education sessions, childcare deposit loans, and season ticket loans</li>
<li>Learning and development opportunities&nbsp;to help you grow your career</li>
<li>Access to My Brent Rewards&nbsp;with exclusive discounts on shopping, travel, leisure, and entertainment</li>
</ul>

Brent Council

This is Brent

Rough Sleeper Housing Officer

<h4>About the Service</h4>Landlord Services plays a critical role in delivering Southwark 2030, supporting a fair, green borough where residents can live safely and with dignity. The service manages around 55,000 council homes including 19 sheltered housing schemes and 2 extra care schemes, and support over 37,000 tenants and 17,000 leaseholders.Its impact is felt daily, through the quality and safety of homes, the responsiveness of repairs, how effectively problems are resolved, and the extent to which residents feel listened to. Delivering services at this scale requires strong leadership and clear priorities, balancing safety, quality and affordability while navigating rising demand, constrained resources and heightened regulatory scrutiny.<h4>What You'll Be Doing </h4>You’ll provide strategic leadership for Landlord Services, setting the direction for how housing management, resident services and private housing services are delivered at scale. Working closely with elected members, senior officers and partners, you’ll ensure services are safe, responsive and financially sustainable, while driving improvement where required.You’ll lead a large diverse workforce through ongoing transformation, embedding a strong performance culture and ensuring landlord services play a central role in improving outcomes for residents and delivering the council’s long term ambitions.Key responsibilities:<ul><li>Set strategic direction </li></ul>Define and maintain a clear strategic framework for landlord services, translating council priorities into robust plans, policies and delivery models.<ul><li>Ensure performance and compliance </li></ul>Provide oversight and challenge on service performance, quality, safety and regulatory compliance.<ul><li>Oversee financial sustainability </li></ul>Take accountability for significant budgets, ensuring effective financial control, value for month and long term affordability of services.<ul><li>Lead and develop the service </li></ul>Build leadership capacity across the service, setting expectations, developing talent, and creating the conditions for consistent delivery of services.<ul><li>Influence and representation </li></ul>Act as the council’s senior lead for landlord services, advising members and senior officers, representing the service with residents, regulators and external partners<h4>What we're looking for</h4>We’re seeking an experienced senior leader who can provide clear direction for a complex landlord service. You’ll bring sound judgement and the ability to work effectively in a political environment, while evidencing the resilience needed to lead large scale services under scrutiny.Key criteria:<ul><li>Operating at senior level </li></ul>Experience working at senior management level within a large complex organisation, with accountability for housing related services.<ul><li>Leading strategic improvement </li></ul>Evidence of setting long term director and delivering sustainable improvement, including leading transformation and cultural change.<ul><li>Sector understanding</li></ul>A clear understanding of the local government and social housing landscape, including statutory duties, governance, and the financial context.<ul><li>Assurance, performance and resources</li></ul>Demonstrate the ability to oversee performance, manage complex budgets and ensure quality, compliance and value for money.<ul><li>Influence, values and leadership style</li></ul>A collaborative and thoughtful leadership approach, with strong communication skills, political awareness and a clear commitment to public services.<h4>Additional Information</h4>Recruitment Timeline<ul><li>Closing date: 03.02.26</li><li>Longlist: 06.02.26</li><li>Technical Assessment: w/c 09.02.26</li><li>Shortlist: 16.02.26</li><li>Stakeholder Panel: w/c 23.02.26</li><li>Interview: 06.03.26</li></ul>Useful Documentation<ul><li><a href="https://www.southwark.gov.uk/housing/good-landlord-plan" target="_blank">Good Landlord Plan</a></li><li><a href="https://www.southwark.gov.uk/about-council/how-council-works/policies-plans-and-strategies/southwark-2030-strategy" target="_blank">Southwark 2030 Strategy </a></li></ul>At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care or have previously been in care.</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>Benefits <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Working for Southwark Council – Southwark</a>Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2694392&amp;ptId=110859" target="_blank">Director of Landlord Services - Job Description &amp; Person Specification.pdf</a></li></ul>





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Southwark Council

Director of Landlord Services

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6523/Licensing_Team_Manager_JD___2___1_.pdf" target="_blank">Licensing_Team_Manager_JD___2___1_</a></li>
</ul>

Please apply online via the link provided.



Job Title:&nbsp;Licensing Team Manager
Language:&nbsp;UK
Company:
Job Location:
Location:
Region:
Country:
Organisation:&nbsp;Hackney Council Anonymous Apps &gt; Climate, Homes and Economy
Job Number:&nbsp;HCAA02755
Service:&nbsp;Property &amp; Asset Management
DBS Required:&nbsp;No
Organisation Logo:&nbsp;Hackney Council
Agreement Type:&nbsp;Fixed Term / Secondment
Work Pattern:&nbsp;Full Time
Contracted Hours:&nbsp;36
Grade:&nbsp;PO8
SCP Range:&nbsp;£63,816 - £64,938
The Role:
24 months Fixed Term/Secondment Opportunity&nbsp;
Hackney is an exciting, diverse and vibrant borough, home to people from all walks of life and where 89 languages are spoken.
We have an eclectic mix of housing and one in three households now rents in the private sector. Housing across London is experiencing unprecedented pressure, with rents rocketing as demand increases. In response, Hackney’s Mayor has pledged to tackle poor housing conditions and management practices. The Council is using new powers and expanded licensing schemes to improve standards, helping to ensure that private rented properties across the borough are safe, well managed and property licensed, contributing to a fair and well-regulated borough.
We are seeking an experienced Licensing Team Manager to lead a key area of our Property Licensing Service. You will manage staff, oversee operational delivery, and ensure regulatory requirements are applied consistently across the borough. Working closely with the Senior Management Team, you will help shape service priorities, improve systems and deliver a high-quality, customer-focused service that makes a real difference to residents' lives in Hackney.
The ideal candidate will be a qualified Environmental Health Officer with significant experience in property licensing and team management, although candidates with equivalent professional qualifications and relevant experience will also be considered. They will have a comprehensive knowledge of relevant legislation and regulatory frameworks, and excellent communication skills, enabling them to engage effectively with residents, colleagues, councillors, and external stakeholders. Experience of enforcement actions, tribunal processes, appeals, and using Metastreet software would be desirable.
Successful candidates will be joining a friendly team, committed to ensuring safe and well managed homes for people who live in Hackney.
About Us:
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.
This application process replaces a supporting statement.
Closing date for applications: 28 Janauary 2025 (22:59)
Interview date: 10 February 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>
Keywords:
Expiration Date:&nbsp;28/01/2026

London Borough of Hackney

Licensing Team Manager

Ealing Council have an exciting new opportunity for a Sheltered Housing Officer available on a full time basis (Monday to Friday – 9am to 5pm 35 Hours per week) in our Sheltered Housing Service.Are you an experienced housing professional with a desire to help and support vulnerable and elderly tenants or are you currently working in a non-housing role, but have transferrable skills that you think would be beneficial to the Sheltered Housing service?If so, we’d love to hear from you.We’re looking for a compassionate and proactive Sheltered Housing Officer to help vulnerable residents across Ealing maintain their tenancies and live more independently.In this rewarding role, you will build trusted relationships with tenants, identify support needs through proactive visits, and work in partnership with internal teams and external agencies to coordinate tailored support. You will provide practical help and advice, contribute to safeguarding, and make sure residents can access the services they need to thrive in their homes and communities.You will need excellent communication skills, experience supporting vulnerable people, and the ability to manage a varied caseload with care and professionalismClosing date for applications: 27 January 2026You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.





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London Borough of Ealing

Sheltered Housing Officer

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.What’s the role?Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Officer to join the team responsible for offering suitable accommodation under S188 and S193 duties.&nbsp; Successful candidate will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. The successful candidate will be confident in enforcing the offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forWe are seeking an experienced officer with a good knowledge of Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application. You must have sound knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.LocationWhilst the service is primarily based in Laurence House, Catford, London, SE6 4RU we operate a hybrid approach whereby you may be required to work both in the office and from home as determined by service requirements.The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>The job is subject to a Basic DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handboo</a>k- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Grant Chinyuku on 07514947983.Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/AccommodationAssessmentandLettingsOfficer130126" target="_blank">here</a> to view the Job Description and Person Specification&nbsp;Salary£42,912- £44,235 per annum (SO2)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:&nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





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London Borough of Lewisham

Accommodation Assessments & Lettings Officer

Job Description Organisation: London Borough of Waltham Forest Salary: PO1 £41,133 - £43,680 Contract Type: Permanent Working hours per week: 36&nbsp; Application Deadline: &nbsp;14/02/2026&nbsp; Proposed Interview Date(s): TBC Reference: 1990 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We have a fantastic opportunity for a highly motivated individual with a passion for helping people and delivering high levels of customer service to join the Rents team. You will provide an effective, proactive and customer focused income collection service, balancing prevention, support and recovery, using outstanding customer service. What you'll do… Provide an effective, proactive and customer focused income collection service, balancing prevention, support, and recovery. Work effectively under pressure to meet deadlines and targets. Put forward new ideas, constructively challenge the status quo and embrace change. Most importantly you will be passionate about people and go above and beyond to make a positive impact on customers. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Rents%20Officer%20%281990%29.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; Take ownership for all cases within a specific area and deliver a broad range of preventative measures, using a variety of methods to contact customers. Ensure that advice, information, and guidance is easy to understand and provided as appropriate. Actively assist customers with their rent related claims including Housing Benefit, Universal Credit, direct payment from benefits and Discretionary Housing payments (DHP) to maximum rental income. Complete income and expenditure forms to implement sustainable and affordable payment plans. Promote payment by direct debit and work with customers to create positive rent payment culture reducing the likelihood of missed payments and the need for legal action. Complete referrals to the necessary debt and advice agencies, including the CAB. Build and maintain relationships with other external agencies. Use predictive analytics to analyse performance within your patch to meet key performance objectives. Attend new tenant sign ups. Prepare legal documentation, complete court applications via Possession Claims Online (PCOL) and represent the Local Authority in court. Arrange and attend evictions. Periodic attendance at &nbsp;community events, promoting and publicising the work of the Rents Team. Qualifications and Requirements:&nbsp; Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent. Relevant professional qualification&nbsp; &nbsp; Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Luke Barrow, Rents Team Leader &nbsp;at <a href="mailto:Luke.Barrow@walthamforest.gov.uk" target="_blank">Luke.Barrow@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Rents Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a highly organised and customer-focused professional to join our Housing team as a Voids Officer.This key role is responsible for managing the end-to-end voids process, ensuring council-owned properties are legally terminated, inspected, and re-let as quickly as possible to minimise rent loss and meet local targets. You will carry out pre-void inspections, oversee property viewings, and provide advice and support to tenants, including those who are vulnerable or in distress. You will play a vital part in monitoring void progress, updating systems, and producing accurate reports to support performance and compliance. Working closely with contractors, internal teams, and external partners, you will ensure properties meet required standards and that all legal and health &amp; safety obligations are fulfilled. The successful candidate will demonstrate strong organisational skills, attention to detail, and the ability to deliver excellent customer care in a fast-paced environment. About You The successful candidate will have:<ul><li>Knowledge and understanding of social housing, homelessness, and allocation issues, including void property inspections.</li><li>Experience of working in a customer-focused environment, handling sensitive situations with tact and confidence.</li><li>Strong organisational skills and the ability to manage conflicting priorities under pressure.</li><li>Knowledge of repairs, maintenance issues, and disability adaptations in relation to homes and estates.</li><li>Ability to monitor contractors effectively to maximise performance and improve services.</li><li>Excellent communication skills, both written and verbal, with the ability to liaise with tenants, contractors, and internal teams.</li><li>Competence in using IT systems (Microsoft Office, Civica CX, SharePoint) and maintaining accurate</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=13541&amp;hashed=-376051631" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Harrow Council

Voids Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6252/Technical_Licensing_Officers_JD.pdf" target="_blank">Technical_Licensing_Officers_JD</a></li>
</ul>

Please apply online via the link provided.



Job Title:&nbsp;Technical Licensing Officer
Language:&nbsp;UK
Company:
Job Location:
Location:
Region:
Country:
Organisation:&nbsp;Hackney Council Anonymous Apps &gt; Climate, Homes and Economy
Job Number:&nbsp;HCAA02752
Service:&nbsp;Property &amp; Asset Management
DBS Required:&nbsp;No
Organisation Logo:&nbsp;Hackney Council
Agreement Type:&nbsp;Fixed Term / Secondment
Work Pattern:&nbsp;Full Time
Contracted Hours:&nbsp;36
Grade:&nbsp;Scale 6 - SO1
SCP Range:&nbsp;£37,509 - £41,637
Hackney is an exciting, diverse and vibrant borough, home to people from all walks of life and where 89 languages are spoken.
We have an eclectic mix of housing and one in three households now rents in the private sector. Housing across London is experiencing unprecedented pressure, with rents rocketing as demand increases. In response, Hackney’s Mayor has pledged to tackle poor housing conditions and management practices. The Council is using new powers and expanded licensing schemes to improve standards, helping to ensure that private rented properties across the borough are safe, well managed and property licensed, contributing to a fair and well-regulated borough.&nbsp;&nbsp;
We have an exciting opportunity for 5x Technical Licensing Officers to join our Property Licensing Team. This is a career-graded role offering development and progression, giving you to make a real difference in improving the lives of residents across Hackney.
Reporting to the Principal Licensing Officer, you will support the delivery of Hackney’s property licensing schemes through accurate casework, technical assessment and high-quality customer service. You will work closely with residents, landlords, agents and internal teams to ensure properties are properly licensed and compliant with legislation.
Progression from Sc6 to SO1 will be based on demonstrated competence, technical capability, experience and consistent performance at SO1 level.&nbsp;
About you
The ideal candidate will have strong attention to detail, excellent organisational skills and the ability to manage casework accurately. You will demonstrate empathy and professionalism when dealing with residents and landlords, recognising the impact that poor housing can have on tenants’ health and wellbeing. Strong communication skills are essential, as you will be required to explain licensing requirements clearly in both written and verbal formats, while remaining impartial and evidence-based.&nbsp;
We welcome applications from candidates with solid experience in a private sector housing, licensing, regulatory or enforcement environment, or those with relevant housing, property, or administrative experience who can demonstrate an ability to interpret legislation and apply it in practice.
Successful candidates will be joining a friendly team, committed to ensuring safe and well managed homes for people who live in Hackney.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.
This application process replaces a supporting statement.
Closing date for applications: 28 Janaury 2026 (22:59)
Interview date: 10 February 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Technical Licensing Officer

Job Description Organisation: London Borough of Waltham Forest Contract Type: Permanent Salary: PO6 £54,267-£57,402 Working hours per week: 36 Application Deadline: 24/02/2026 Proposed Interview Date(s): TBC Reference: 1873 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="http://recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; About the role:&nbsp; We are looking for a dynamic and experienced Disrepair Manager to lead our efforts in providing exceptional repair services for our residents. Your primary focus will be on the swift resolution of issues related to damp, mould, and general disrepair. As the Disrepair Manager, you will oversee the operational management of housing repair contracts, ensuring that all remedial work is of the highest quality and that repair services are delivered efficiently. You will collaborate closely with various teams to enhance service delivery, maintain compliance, and drive continuous improvement. This is a fantastic opportunity to play a key leadership role in delivering high-quality, responsive repair services that directly impact the well-being of our residents. If you are a proactive, solutions-oriented leader with a passion for improving service delivery, we would love to hear from you. Replace this wording with a few paragraphs identifying the post's key duties and responsibilities. Ensure that you include sufficient information for a potential applicant to understand what the role involves as you will not be attaching a copy of the job profile to the advert. If there is more than one post available, please ensure that you include details of how many posts are available.&nbsp; You will manage individual cases with works valued up to £50K, ensuring optimal value is achieved from contractors while minimising legal costs. This high-profile role requires strong stakeholder management skills to ensure satisfaction among both internal and external parties. The focus will be on delivering cost-effective repair services, promoting proactive investment in housing stock, and maintaining high living standards for residents. Direct Reports: <ul> <li>Two Legal Disrepair Surveyors</li> <li>Two Legal Disrepair Coordinator &nbsp;</li> </ul> <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Disrepair%20Manager%201873.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Manage a professional legal disrepair service, ensuring high-quality repairs within budget.</li> <li>Collaborate with Council stakeholders to develop and implement service improvement plans.</li> <li>Effectively manage and report on the disrepair budget, adhering to financial controls.</li> <li>Ensure compliance with Lambeth Council’s financial procedures and regulations.</li> <li>Lead service improvement strategies to minimize liability and enhance delivery.</li> <li>Develop strategies to manage and reduce legal disrepair cases, aligning with Council policies.</li> <li>Supervise the Housing Disrepair Team to ensure high-quality repairs and minimize legal exposure.</li> <li>Ensure compliance with all statutory, legislative, and health and safety requirements.</li> <li>Manage legal disrepair contracts, focusing on contractor performance, budget control, and policy decisions.</li> <li>Foster relationships with legal advisers, contractors, and stakeholders to support claim settlements and enhance repair services.</li> <li>Lead the team in adopting innovative solutions and best practices by collaborating with other London Boroughs and Social Housing Landlords to reduce disrepair claims and costs.</li> <li>Use data insights and predictive modelling to identify service improvements and reduce disrepair claims.</li> <li>Support the strategic action plan and demand reduction initiatives.</li> <li>Manage contracts in line with KPIs and Waltham Forest Contract Management Model, collaborating across departments to improve services and customer experience.</li> </ul> To be considered for an interview supporting statement should clearly evidence: <ul> <li>Experience as a contract manager in a maintenance environment with knowledge of Housing Disrepair Protocol.</li> <li>Knowledge of housing finance and budgetary control.</li> <li>Understanding of maintenance contract delivery in an urban environment.</li> <li>Knowledge of landlord/tenant matters, leaseholder consultation requirements, and contract dispute resolution.</li> <li>Strong written, oral, presentation, and data analysis skills.</li> <li>Experience leading an operational team in a housing environment.</li> <li>Experience in repairs and maintenance service delivery, sustainability, and construction at a senior management level.</li> <li>Experience administering building-related contracts at a senior level.</li> <li>Experience managing and monitoring budgets.</li> <li>Experience supervising and developing staff.</li> <li>Strong budget management, risk management, monitoring, and financial control skills.</li> <li>A relevant housing qualification or demonstrable experience.</li> </ul> To be considered for this position, you should meet the following requirements: Essential duties and responsibilities of the role&nbsp; Qualifications and Requirements:&nbsp; <ul> <li>Proven experience in managing housing repairs or disrepair services.</li> <li>Strong understanding of financial management and budget control.</li> <li>Excellent leadership and team management skills.</li> <li>Ability to develop and implement service improvement plans.</li> <li>Knowledge of legal and regulatory requirements related to housing repairs.</li> <li>Strong communication and collaboration skills.</li> <li>Problem-solving and decision-making abilities.</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon AD -Housing Repairs and Planned Works at <a href="mailto:sharon-leigh.gordon@walthamforest.gov.uk" target="_blank">sharon-leigh.gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

Disrepair Manager

Job Description Organisation: London Borough of Waltham Forest Salary: PO5 £52,194 - £55,323 Contract Type: Permanent&nbsp; Working hours per week: 36 Application Deadline: &nbsp;24/02/2026&nbsp; Proposed Interview Date(s): TBC&nbsp; Reference: 1891 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We are looking for two Clerk of Works- The Clerk of Works( COW) Officer plays a vital role within the Planned Works &amp; Responsive Repairs Team at the London Borough of Waltham Forest, ensuring that all repair works carried out across the Council’s housing stock are delivered to the highest possible standards of quality, safety, compliance and value for money. This role is central to maintaining and enhancing resident satisfaction, service reliability, and the Council’s strong reputation for excellence in housing services.&nbsp; As part of a performance-driven and resident-focused team, you’ll carry out detailed post-inspections of completed repairs and monitor works in progress. You’ll assess workmanship, materials, and compliance with contractual specifications—ensuring repairs meet the highest standards and are delivered within agreed timeframes. You’ll work closely with contractors, operatives, and internal teams to resolve issues promptly and effectively, contributing to continuous service improvement and a culture of accountability and excellence. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-Clerk%20of%20Works%20%281891%29.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Conduct Post-Inspections Carry out thorough post-inspections of completed responsive repair works to assess the quality of workmanship, materials used, and compliance with contractual specifications and safety standards.</li> <li>Monitor Repairs In Progress Visit active repair sites to monitor ongoing works, ensuring they are being delivered to the required standards and addressing any issues early in the process.</li> <li>Ensure Compliance with Housing Standards Support the Council’s compliance with Decent Homes Standards, Building Safety Regulations, and the Damp and Mould Policy through regular quality monitoring and reporting.</li> <li>Identify and Report Deficiencies Record and report instances of substandard work or non-compliance, working with contractors and internal teams to ensure timely rectification.</li> <li>Maintain Accurate Records Maintain detailed and up-to-date records of inspections, findings, corrective actions, and outcomes in the Council’s housing management systems.</li> <li>Provide Technical Feedback Offer clear, constructive technical feedback to contractors and operatives to support ongoing improvements in service delivery.</li> <li>Support Contractor Performance Reviews Provide evidence-based input for contractor performance evaluations, helping to ensure continuous improvement and accountability.</li> <li>Contribute to Service Improvements Identify trends, recurring issues, and areas for improvement in the responsive repairs service, and contribute to the development and implementation of quality improvement initiatives.</li> <li>Resident Engagement Engage with residents during inspections where necessary, ensuring their concerns are understood and addressed in a professional and timely manner.</li> <li>Promote Value for Money Help to ensure repair works are completed effectively the first time, minimising repeat visits and promoting cost-efficiency in service delivery.</li> </ul> Knowledge, Skills and Experience&nbsp; <ul> <li>Experience of having worked in a fast-paced, customer-focused environment.&nbsp;</li> <li>Good knowledge and application of IT systems and software packages.</li> <li>Able to work with minimal supervision, using problem solving skills and initiative to provide a customer-focused service.&nbsp;</li> <li>Excellent levels of literacy and numeracy.&nbsp;</li> <li>Able to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others.</li> <li>Able to deal diplomatically and confidently with a wide range of customers both internally and externally.</li> <li>Able to identify improvements to processes and systems (at a level appropriate to the role) and to share the recommendations with the wider team.&nbsp;</li> <li>High level of professionalism, care and integrity, ensuring a positive image of the organisation is promoted at all times.</li> <li>Strong time management skills.</li> <li>A positive attitude and ability to adapt to changes.</li> <li>Highly organised with the ability to multi-task and be flexible to respond to service delivery requirements.&nbsp;</li> <li>Clear communication skills.</li> <li>Able to build strong relationships.</li> <li>Goal-oriented focus with the customer in mind.</li> <li>Willingness to learn new skills, processes and systems as appropriate to the role.</li> <li>Able to work in an inclusive manner with staff and residents.</li> <li>Strong knowledge of housing legislation and disrepair protocols.&nbsp;</li> <li>Experience managing legal disrepair cases in a housing environment.&nbsp;</li> <li>Excellent communication and negotiation skills, with the ability to manage complex cases and liaise with multiple stakeholders. &nbsp;</li> <li>High level of organisation and attention to detail, especially in record-keeping and compliance with legal standard.</li> </ul> Qualifications and Requirements:&nbsp; <ul> <li>Relevant qualifications in housing or legal fields, or equivalent experience in managing disrepair or litigation cases.</li> <li>Evidence of Continuous Professional Development (CPD) in legal and housing management&nbsp;</li> </ul> What We’re Looking For <ul> <li>Strong technical knowledge of housing repairs and construction standards.</li> <li>Excellent attention to detail and problem-solving skills.</li> <li>Ability to communicate effectively with contractors, residents, and colleagues.</li> <li>Commitment to delivering excellent public service and value for money.</li> <li>Experience in site inspections, quality assurance, or similar roles.</li> </ul> Why Join Us? This is a fantastic opportunity to make a real impact in your community. You’ll be part of a team that values professionalism, integrity, and resident satisfaction. We offer a supportive working environment, opportunities for development, and the chance to contribute to meaningful improvements in housing services. &nbsp; Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon, Assistant Director of Housing Repairs &amp; Planned Works at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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Clerk of Work

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.What’s the role? ……Planning and delivering digital content that considers best user journeys, you will work with colleagues from a wide range of services to review, optimise and improve areas on the website to improve the user journey and support the Council’s aims and objectives. You will support the development and roll-out of our new digital content strategy, with a focus on our website and intranet.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forYou will have an eye for accuracy and can ensure quality and consistency of published digital content within the Council’s content management system. You will be keen to get involved in content creation, including directing messaging, editorial and tone of voice. Liaising and supporting service-based content editors to ensure webpages are accurate, kept up to date and serve our residents well, will be what you excel at, as well as having great people skills and experience of supporting and working alongside a diverse range of people.LocationThe job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>A good standard of education, including excellent levels of numeracy and literacy is needed</li> <li>Weekend working is required for this job</li> <li>The job is subject to an Basic DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact <a href="mailto:Jennifer.Jones@lewisham.gov.uk" target="_blank">Jennifer.Jones@lewisham.gov.uk</a>.Please click <a href="https://lewisham.gov.uk/-/media/jobs/TenancyManagementandResettlementOfficerJD13012026" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£42,912 - £44,235 Per annum (SO2)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;<ul></ul>

Tenancy Management and Resettlement Officer

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamThe Housing Supply Team works collaboratively with other internal and external departments to achieve the best possible outcomes for our residents. You will be part of a supportive and friendly team. We work in a flexible way to meet the challenge of providing homes for those in need. You will join other Housing Supply Officers, Procurement and Compliance Officers, an Accommodation Payments Officer and the team manager.About the Role and Our Ideal CandidateThe Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. The role will therefore undertake&nbsp;<ul><li>Procuring competitively priced emergency, temporary and settled accommodation, across a range of schemes and providers within the private sector housing market</li><li>Negotiating rents to procure and retain homes in the most cost effective way, whilst operating in a highly competitive market</li><li>Supporting projects to improve the supply of homes and reduce the cost of accommodation for homeless people&nbsp;</li><li>Delivering a high quality service to private sector landlords, homeless households and other households accommodated under a range of private sector letting schemes provided by the service&nbsp;</li><li>Supporting the Team Manager by contributing to the overall development of the service&nbsp;</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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Royal Borough of Kingston Upon Thames

Housing Supply Officer

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<h2>Housing and Land</h2>
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The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
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<h2>About the Investment Team</h2>
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The Investment Team is responsible for contracting and managing a portfolio of investments that support the delivery of new housing in London. It has expertise across equity, debt and grant investment instruments and in how to best utilise funding to unlock and accelerate housing projects.
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The GLA is due to launch a new investment programme (the City Hall Developer Investment Fund) in Spring 2026, supported by at least £322m of government funding. The investment team will lead on developing the programme and deploying and managing funding under the programme. We are recruiting these additional posts to enable the GLA to successfully launch the programme, as well as continuing to manage existing projects and funding programmes.
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<h2>About the role</h2>
As a Senior Investment Manager, you will be responsible for managing existing investments, and sourcing and transacting new opportunities to unlock housing in London. For new investments, you will lead the development, negotiation and agreement of funding agreements for grant, loans and equity that support land, infrastructure and real estate finance transactions. You will appraise project proposals, assess counterparties’ risk of default and review project viability, deliverability and risk. For existing investments, you will work closely with partners to monitor delivery and risk, and consider and provide advice on how to best manage risk and respond to variation requests. You will provide regular and accurate reporting on contracted projects, including forecast outputs, budgets and ongoing risks. You will commission and manage external professional consultants and legal advisors. Through your work, you will take opportunities to further the GLA’s equality, diversity and inclusion priorities.
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<h2>What your day will look like</h2>
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Typical activities include:
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<li>Attending a legal meeting to negotiate contractual terms for a loan agreement or a variation</li>
<li>Undertaking project due diligence to determine whether a new proposal meets programme requirements</li>
<li>Drafting a report recommending whether the GLA provides funding to a new investment opportunity or agrees a variation to existing terms</li>
<li>Meeting a partner to review project progress for a contracted investment</li>
<li>Providing advice to senior leaders about the risks and opportunities of a novel investment proposal</li>
<li>Giving advice to a colleague in another Housing &amp; Land team about how a GLA funding programme could help to unlock housing delivery on their project. </li>
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<h2>Skills, knowledge and experience</h2>
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There are five essential criteria for this role that we will assess as part of the assessment process. These include three technical requirements, and two behavioural competencies. The three&nbsp;technical requirements we’re looking for are:
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<li>Substantial knowledge and track record in negotiating and managing complex agreements for the development and/or financing of residential property.</li>
<li>Experience of undertaking complex financial and legal analysis related to the development of residential property and/or complex structures (including joint-ventures etc.)</li>
<li>Experience of managing an investment programme and/or detailed project management experience.</li>
</ul>
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The two behavioural competencies we will assess are:
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<li>Problem solving&nbsp;– with a focus on analysing complex problems and finding creative, workable and timely solutions to them</li>
<li>Building and managing relationships&nbsp;– with a focus on working effectively with a range of partners to deliver shared goals</li>
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The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
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<h2>How to apply</h2>
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If you would like to apply for the role you will need to submit the following:
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<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the three technical requirements and two behavioural competencies outlined above in the advert.</li>
</ul>
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Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>If you have questions about the role</h2>
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If you wish to talk to someone about the role, the hiring manager&nbsp;Dan Maton&nbsp;would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:Dan.Maton@london.gov.uk" target="_blank">Dan.Maton@london.gov.uk</a>. We particularly welcome discussions on reasonable adjustments that would enable candidates to perform at their best during the assessment process or in post if they are appointed.
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If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
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<h2>Assessment process</h2>
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Once you have submitted an application, your details will be reviewed by a panel.
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If shortlisted, you’ll be invited to an interview/assessment.
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The interview/assessment date is expected to be during w/c 16 February 2026.
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<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.&nbsp;We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
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<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
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<h2>Additional Information</h2>
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Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
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Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
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Secondment Opportunity
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
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<li>On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;</li>
<li>successfully completed your probation period and are performing to the required standard for your current role; and</li>
<li>at least 18 months service with the GLA&nbsp;</li>
</ul>
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If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="mailto:http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
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If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="mailto:http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
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IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
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If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application
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<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.

<a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a>
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.
Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement with a maximum of 1500 words to the ‘Additional Documents’ section of the form, ensuring you address the following technical requirements and competencies in your personal statement. Word or PDF format preferred and do not include any photographs or images. &nbsp; The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework.
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability.&nbsp;
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Senior Investment Manager

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Please apply online via the link provided.



Private Rented Sector Access Officer
Salary - £41,133 - £43,680 per annum.
Permanent, Full - time, 36 hours per week.
About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Property Procurement Accommodation Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to assist those in housing need to access Private Rented Sector accommodation to create long-term sustainable tenancies.
You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support landlords and some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough.
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
1. You will liaise with landlords and Agents to secure properties in the borough for low-income homeless households, assess and matching customers to suitable properties and ensure tenancies are appropriate, affordable and sustainable.
2. You will provide support to prevent customers becoming homeless and help customer’s secure settled accommodation in the private sector who are already living in temporary accommodation.
3. You will have experience of homeless legislation and working with those faced with homelessness, to provide excellent outcomes for vulnerable clients, and high-quality customer services. Assessing customers support needs in a holistic manner and refer to appropriate agencies.
4. You will also undertake assessments as to the suitability of our clients to access private rented accommodation and a range of activities to help them resettle into PRS, which will include practical elements of independent living such as paying rent, setting up and managing utilities, liaising with landlords and other agencies.
5. Undertake inspections and advise landlords on property standards and adhering to relevant housing and legislative requirements relating to the PRS and produce appropriate schedule of works where required, acting as a point of contact for private landlords.
6. Complete sign-ups with clients including the preparation of appropriate materials including inventories, tenancy agreements and other relevant information.
7. Develop and deliver incentives and landlord promotional activities to increase the number of landlords and/or properties on the scheme.
About You
1. You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including landlord and tenant law, homelessness and welfare benefits, while effectively managing customer expectations.
2. You are an excellent communicator to engage effectively with a broad range of people to influence, negotiate, persuade, building trusting relationships and devising value for money solutions to complex problems.
3. You act with integrity, take personal responsibility, work well under pressure and handle stress effectively while maintaining high levels of motivation and enthusiasm to secure new business opportunities using proactive and creative solutions.
4. You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands, making effective use of IT systems to record concise, factual, information and data.
5. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be.
Essential for the Role
Basic DBS check is required for the role.
If the points below resonate with you, we’d love you to put in an application:
<ul>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
Read more about the work you’ll be doing in the Role Profile.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a>&nbsp;
Interviews for this job will be held on 2nd Feb, 4th Feb and 5th February 2026.&nbsp;
Closing date – 26/01/2026
To apply, please click on the apply link above.

London Borough of Hounslow

Private Rented Sector Access Officer

About the BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.About the Service and TeamSutton is a borough defined by ambition, community and change.We are proud of our strong local identity, vibrant neighbourhoods and commitment to delivering services that make a real difference. Sutton is one of London’s greenest and safest boroughs, with excellent schools, thriving businesses and a strong sense of community. It is a place where people want to live, work and invest, and where we are determined to ensure everyone has access to a safe, secure and affordable home.Housing is central to that mission and we are now looking for four senior leaders to help us stabilise, modernise and transform. We have come through a major transition and are embedding the Sutton culture across teams who have previously worked under a different operating model. Our priorities are clear:&nbsp;&nbsp;&nbsp; Secure&nbsp; and safe affordable homes, reducing the use of temporary accommodation, strengthening and improving&nbsp; systems and compliance and working in partnership with Sutton Housing Partnership and other stakeholders to put our residents first. If you want to lead change with purpose and pace, this is your moment.About the Role and Our Ideal CandidateThis is a role with real impact. You’ll lead our new homes programme and take responsibility for maximising affordable housing supply across the borough. This means shaping the delivery of Sutton’s Local Plan and driving forward opportunities for growth and regeneration that will define the future of our communities. You’ll identify and progress new sites, oversee land acquisition, and secure funding from external sources including the GLA and other partners. You’ll work closely with developers, Registered Providers and Sutton Living Ltd to deliver high-quality homes and vibrant places that reflect our ambitions for sustainability and design excellence.With a significant capital programme under your leadership, you’ll ensure projects are feasible, affordable and meet the highest standards – while embedding robust governance and risk management. This is a chance to influence strategic direction, pioneer innovative delivery models and create a housing legacy that transforms lives.About youYou’ll bring substantial senior experience in housing development and enabling, with a proven track record of delivering complex programmes from concept to completion. You’ll understand the challenges and opportunities of working within a political environment and be confident advising elected members and senior stakeholders. Strong commercial acumen and the ability to negotiate effectively with developers, funders and partners will be essential, alongside the creativity to unlock new funding streams and delivery vehicles.You’ll be collaborative and inspiring, able to lead cultural change and motivate teams to achieve ambitious goals. Above all, you’ll combine strategic vision with operational grip, ensuring that every project delivers value for money and positive outcomes for residents. If you have the ambition, expertise and drive to make a lasting impact, we’d love to hear from you.If you want to lead change with purpose and pace, and help us deliver homes that transform lives, we’d love to hear from you.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 32 days plus bank holidays (pro-rata if part-time working hours apply)&nbsp;</li><li>Enhanced Maternity,&nbsp;paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme&nbsp;(dependent on the role)&nbsp;</li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Electric vehicle car leasing scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessFor more information and details on how to apply, please visit&nbsp;<a href="https://joinsutton.co.uk/" target="_blank">www.joinsutton.co.uk</a>&nbsp;or&nbsp;contact our retained recruitment partners at GatenbySanderson:<a href="mailto:kembi.coakelin@gatenbysanderson.com" target="_blank">kembi.coakelin@gatenbysanderson.com</a> <a href="mailto:frazer.thouard@gatenbysanderson.com" target="_blank">frazer.thouard@gatenbysanderson.com</a>Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

London Borough of Sutton

Head of Housing Enabling & Development

About the BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.About the Service and TeamSutton is a borough defined by ambition, community and change.We are proud of our strong local identity, vibrant neighbourhoods and commitment to delivering services that make a real difference. Sutton is one of London’s greenest and safest boroughs, with excellent schools, thriving businesses and a strong sense of community. It is a place where people want to live, work and invest, and where we are determined to ensure everyone has access to a safe, secure and affordable home.Housing is central to that mission and we are now looking for four senior leaders to help us stabilise, modernise and transform. We have come through a major transition and are embedding the Sutton culture across teams who have previously worked under a different operating model. Our priorities are clear: providing safe, secure and affordable homes; reducing the use of temporary accommodation; strengthening systems and compliance; and working in partnership with Sutton Housing Partnership and other stakeholders to put residents first. If you want to lead change with purpose and pace, this is your moment.About the Role and Our Ideal CandidateThis is a role that shapes lives. You will lead the end-to-end housing solutions journey&nbsp; from triage and Homelessness assessment to statutory reviews and resettlement support including Afghan and Ukraine schemes and asylum pathways. You’ll own our homelessness strategy, legal compliance and judicial reviews, and rebuild a joined-up system with Children’s Services, Adult social care and the third sector.You’ll lead cultural change, break down silos and embed Sutton values across a committed team. Your priorities include refreshing the Homelessness &amp; Rough Sleeping Strategy, driving prevention for families and care leavers, and using data to design new initiatives that reduce demand. You’ll also take responsibility for safeguarding, equality and risk management, and ensure robust business continuity planning for critical services.We are proud of our commitment to prevention, but we know there is more to do. This role is central to delivering a system that works for residents and partners alike. We need a leader who can combine technical expertise with empathy and clarity and who can turn strategy into tangible outcomes.About you You’ll have substantial experience in homelessness and resettlement law and practice, a track record of strategic leadership and partnership working, and the ability to manage risk and complexity. You’ll be politically astute, collaborative and passionate about prevention. You’ll also be comfortable working in a political environment, advising elected members and representing the council externally.We’re ambitious for our residents and for our services. We have a clear mandate for change, strong partnerships and leadership that backs delivery. If you share that ambition and if you’re ready to lead one of London’s most important housing transformations, we’d love to hear from you.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 32 days plus bank holidays (pro-rata if part-time working hours apply)&nbsp;</li><li>Enhanced Maternity,&nbsp;paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme&nbsp;(dependent on the role)&nbsp;</li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Electric vehicle car leasing scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessFor more information and details on how to apply, please visit&nbsp;<a href="https://joinsutton.co.uk/" target="_blank">www.joinsutton.co.uk</a>&nbsp;or&nbsp;contact our retained recruitment partners at GatenbySanderson:<a href="mailto:kembi.coakelin@gatenbysanderson.com" target="_blank">kembi.coakelin@gatenbysanderson.com</a> <a href="mailto:frazer.thouard@gatenbysanderson.com" target="_blank">frazer.thouard@gatenbysanderson.com</a>Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Head of Housing Assessment and Support

About the BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.About the Service and TeamSutton is a borough defined by ambition, community and change.We are proud of our strong local identity, vibrant neighbourhoods and commitment to delivering services that make a real difference. Sutton is one of London’s greenest and safest boroughs, with excellent schools, thriving businesses and a strong sense of community. It is a place where people want to live, work and invest, and where we are determined to ensure everyone has access to a safe, secure and affordable home.Housing is central to that mission and we are now looking for four senior leaders to help us stabilise, modernise and transform. We have come through a major transition and are embedding the Sutton culture across teams who have previously worked under a different operating model. Our priorities are clear:&nbsp;&nbsp;&nbsp; Secure&nbsp; and safe affordable homes, reducing the use of temporary accommodation, strengthening and improving&nbsp; systems and compliance and working in partnership with Sutton Housing Partnership and other stakeholders to put our residents first. If you want to lead change with purpose and pace, this is your moment.About the Role and Our Ideal CandidateThis is the Council’s eyes and ears in our relationship with SHP. You will lead on governance, compliance and performance assurance, advise Members and senior leaders, and co-author the Housing Strategy and key policies. You’ll refresh the HRA Business Plan, negotiate management fees, and shape business cases for investment and regeneration balancing the HRA and external grants to maximise affordable homes while maintaining quality.You’ll work across the housing services, aligning strategies, Policies and national best practice. Your remit includes Housing policy reviews,&nbsp; responding to emerging issues and legislative changes&nbsp; and working with Sutton Housing Partnership meets all statutory and regulatory&nbsp; requirements. This is a role for someone who thrives on complexity and collaboration and who can translate technical detail into clear advice for decision-makers.We are proud of our partnership with SHP, but we know there is more to do. This role is central to strengthening governance and delivering a housing&nbsp; and homelessness strategy that reflects our ambition. We need a leader who can combine technical depth with political awareness, and who can build strong relationships across the council and beyond.About you You’ll understand the social housing regulatory and financial framework inside out, and have experience of policy development, performance assurance and stakeholder engagement. You’ll be confident with data, risk and governance and able to translate complexity into clear advice and action.We’re ambitious for our residents and for our services. We have a clear mandate for change, strong partnerships and leadership that backs delivery. If you share that ambition and if you’re ready to lead one of London’s most important housing transformations, we’d love to hear from you.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 32 days plus bank holidays (pro-rata if part-time working hours apply)&nbsp;</li><li>Enhanced Maternity,&nbsp;paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme&nbsp;(dependent on the role)&nbsp;</li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Electric vehicle car leasing scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessFor more information and details on how to apply, please visit&nbsp;<a href="https://joinsutton.co.uk/" target="_blank">www.joinsutton.co.uk</a>&nbsp;or&nbsp;contact our retained recruitment partners at GatenbySanderson:<a href="mailto:kembi.coakelin@gatenbysanderson.com" target="_blank">kembi.coakelin@gatenbysanderson.com</a> <a href="mailto:frazer.thouard@gatenbysanderson.com" target="_blank">frazer.thouard@gatenbysanderson.com</a>Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Housing Partnership and Policy Manager

About the BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.About the Service and TeamSutton is a borough defined by ambition, community and change.We are proud of our strong local identity, vibrant neighbourhoods and commitment to delivering services that make a real difference. Sutton is one of London’s greenest and safest boroughs, with excellent schools, thriving businesses and a strong sense of community. It is a place where people want to live, work and invest, and where we are determined to ensure everyone has access to a safe, secure and affordable home.Housing is central to that mission and we are now looking for four senior leaders to help us stabilise, modernise and transform. We have come through a major transition and are embedding the Sutton culture across teams who have previously worked under a different operating model. Our priorities are clear: providing safe, secure and affordable homes; reducing the use of temporary accommodation; strengthening systems and compliance; and working in partnership with Sutton Housing Partnership and other stakeholders to put residents first. If you want to lead change with purpose and pace, this is your moment.About the Role and Our Ideal CandidateThis is a role with real scale, complexity and opportunity. You will lead housing allocations and temporary accommodation services at a time of acute demand, with over 1,100 households in TA and significant nightly-paid usage. You’ll manage statutory duties under the Housing Act 1996 and Homelessness Reduction Act 2017, oversee multi-disciplinary teams and budgets, and drive innovation in procurement and service delivery.You’ll play a pivotal role in reducing the number of households in temporary accommodation, strengthening compliance and performance, and leading the Housing Allocation Scheme. You’ll work across the Council with Sutton Housing Partnership, Regulatory Services, Adults’ Social Care, Children’s Services, and the voluntary &amp; faith sectors and community, to create sustainable move on pathways and improve outcomes for families. This is a chance to lead transformation in one of the most pressured areas of housing.We are proud of the progress we’ve made, but we know there is more to do. Internal audits have highlighted areas for improvement, and we are committed to learning and delivering best practice. This role is central to that journey. We need a leader who can combine operational grip with strategic vision, and who can inspire a team that is ready for change.About you You’ll bring deep expertise in allocations of accommodation, Income collection, TA and homelessness law, and a track record of leading service transformation. You’ll be collaborative, data-driven and confident managing complex budgets. You’ll also be politically astute and comfortable working across systems and partners. Above all, you’ll be a visible leader who delivers results and builds trust.We’re ambitious for our residents and for our services. We have a clear mandate for change, strong partnerships and leadership that backs delivery. If you share that ambition and if you’re ready to lead one of London’s most important housing transformations, we’d love to hear from you.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 32 days plus bank holidays (pro-rata if part-time working hours apply)&nbsp;</li><li>Enhanced Maternity, paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme (dependent on the role)&nbsp;</li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Electric vehicle car leasing scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessFor more information and details on how to apply, please visit <a href="https://joinsutton.co.uk/" target="_blank">www.joinsutton.co.uk</a> or contact our retained recruitment partners at GatenbySanderson:<a href="mailto:kembi.coakelin@gatenbysanderson.com" target="_blank">kembi.coakelin@gatenbysanderson.com</a> <a href="mailto:frazer.thouard@gatenbysanderson.com" target="_blank">frazer.thouard@gatenbysanderson.com</a>Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Head of Allocation and Accommodation

<ul><li></li>
<li></li>
<li></li>
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Permanent - Full Time&nbsp;
Location: Lynton House, Ilford&nbsp;
&nbsp;
This is an exciting time for the London Borough of Redbridge; we are at the heart of regeneration and change in East London, with unprecedented investment in the area expected in the next few years and Cross Rail will open up new opportunities for new homes and jobs.&nbsp; We benefit from&nbsp;excellent transport links across London and Essex&nbsp;and our offices, based in Ilford, are only 9 minutes from Stratford and 18 minutes from Liverpool Street, in the heart of the city.
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We are looking for a hard-working enthusiastic person with experience of premises management within hostel/residential settings, for the post of Hostels Manager.&nbsp; With excellent interpersonal skills and ability to communicate, negotiate and liaise effectively with both private and public-sector organisations.&nbsp; Ability to interpret financial information and assist in the management and monitoring of budgets.
&nbsp;
The Role
<ul>
<li>To represent the Council in upholding the licence agreement between the Council and the hostel residents. Manage staff resources to deliver hostel and other short-term accommodation when needed.&nbsp;&nbsp; Participate in the provision of 24/7 cover at the hostels and manage the emergency out of hours provision.&nbsp;</li>
</ul>
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Duties include:-
&nbsp;
<ul>
<li>Managing and motivating a team, carrying out supervision and appraisals, and ensuring targets are met. Ability to deal with a wide range of personnel issues including recruitment, training and disciplinary procedures.&nbsp;</li>
<li>Developing, improving and managing staff rotas to ensure the needs of the service are met efficiently and effectively.</li>
<li>Providing a sensitive, customer focused service that incorporates awareness of diversity and equality issues in service delivery to vulnerable clients.</li>
<li>Premises Management, Health and Safety, to report any complaints or concerns and take appropriate action.</li>
<li>Managing occupancy/voids in the hostels, maintaining accurate occupancy records.</li>
<li>Working with homeless/vulnerable client group or individuals, ability to establish and maintain effective relationships with people from diverse backgrounds</li>
</ul>
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&nbsp;
Knowledge
Housing and Homelessness issues
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Safeguarding vulnerable adults and children
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Health and Safety in residential settings
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Redbridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. These posts will require an enhanced DBS disclosure check and references may be taken up prior to interview.
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To apply for this post please visit <a href="http://www.redbridge.gov.uk/jobs" target="_blank">www.redbridge.gov.uk/jobs</a> or copy the following link into your browser:&nbsp;
<a href="https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=459635gMXl&amp;WVID=958433OaLq" target="_blank">https://ce0320li.webitrent.com/ce0320li_webrecruitment/wrd/run/ETREC107…</a>
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All short-listed applicants will need to demonstrate proof of right to work in the UK.
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We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.

London Borough of Redbridge

Hostels Manager

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Housing Repairs Operations Manager 
Are you an experienced and motivated leader with extensive experience in Repairs and Maintenance? Are you ready to join our team and drive excellence in all aspects of our responsive repairs service? Following the Council's Regulator of Social Housing's C1 rating, we have an exciting opportunity for the right person to make a major contribution to ensuring our continued drive to improve service delivery for the benefit of the Council's residents continues at pace. 
Why Join Us? 
 
 - Take charge of improving our services, identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. 
 - Drive Service Improvements: Implement service improvement plans to enhance the quality of our responsive repairs and project delivery, creating a lasting impact on our residents' lives. 
 
Desired Skills and Experience: 
 
 - Ability to engage, coach and motivate teams and set clear targets and expectations 
 - Demonstrable experience of leading and managing technical staff 
 - Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes 
 - Significant experience managing high value responsive repairs contracts, responsible for commercial and service quality objectives 
 - Experience in designing and implementing sustainable change and improvement programmes aimed at trade-based operatives that drive engagement and empowerment 
 - Knowledge of relevant legislation and regulations pertaining to landlord asset activities. 
 - Passion for driving excellence in performance and delivering outstanding results. 
 
Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, council officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery. 
 
Please note this position within our structure is titled an ERD (Enfield Repairs Direct) Operations Manager and has been changed to a Housing Repairs Operations Manager for advertisement purposes only. 
 
Contact Details - 
If you would like to know more about the role, please contact Tony Medall, Head of Repairs and ERD on <a href="mailto:tony.medall@enfield.gov.uk" target="_blank">tony.medall@enfield.gov.uk</a> for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 020 8132 1615. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Housing Repairs Operations Manager

Job DescriptionOrganisation: London Borough of Waltham ForestSalary:&nbsp;PO6 £54,267 -£57,402Contract Type: Permanent&nbsp;Working hours per week:&nbsp;36Application Deadline: 23/01/2026Proposed Interview Date(s):&nbsp;TBC &nbsp;Reference: 1986About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;London Borough of Waltham Forest is one of the&nbsp;<a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>&nbsp;so we can arrange an alternative application method.&nbsp;About the role:&nbsp;If you have the passion, creativity and tenacity to make a real difference in people’s lives we would love to hear from you.&nbsp;We’re&nbsp;looking for a confident and motivational team leader, who is proactive, adaptable and can create an encouraging working culture focused on getting positive outcomes for our residents.&nbsp;Your record of providing excellent outcomes for residents will be backed by a strong knowledge and understanding of homelessness legislation, and the practical day to day challenges that come with leading a Housing Options Service.&nbsp;As an experienced manager, you’ll&nbsp;understand how to manage a team working under pressure whilst delivering a first class service.&nbsp; &nbsp;<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Housing%20Option%20and%20Assessment%20Manager%20%281986%29%20.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;&nbsp;</a>Key Responsibilities:&nbsp;To strategically manage, develop and co-ordinate a team of Officers providing a full casework service for residents in housing need. Preventing homelessness wherever possible and carrying out timely and robust accommodation needs and homelessness assessments where necessary, ensuring that the service meets all legislative requirements.&nbsp;To act as the service’s lead Manager on special projects relating to homelessness prevention and/or the assessment and application of the council’s duties under the homelessness legislation.&nbsp;The role is about developing and improving the Prevention and Assessment Service and our relationship with residents, assessing our service delivery from the resident’s perspective and identifying areas for improvement.&nbsp;Qualifications and Requirements:&nbsp;Educated to degree standard or equivalent &nbsp;Working Knowledge of Housing Jigsaw and NEC&nbsp;&nbsp;Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;Satisfactory employment references and CIFAS identity checks;&nbsp;Satisfactory declaration of interest;&nbsp;Satisfactory DBS check;&nbsp;As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;&nbsp;For more information on the benefits of working for the Council, please visit&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Sharron Stewart – Operations Manager (<a href="mailto:sharron.stewart@walthamforest.gov.uk" target="_blank">sharron.stewart@walthamforest.gov.uk</a>) or Gbemi Tinubu-Pratt – Operations Manager (<a href="mailto:gbemi.tinubu-pratt@walthamforest.gov.uk" target="_blank">gbemi.tinubu-pratt@walthamforest.gov.uk</a>).If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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Housing Options & Assessment Manager

Job Description Organisation: London Borough of Waltham Forest Salary: PO5 £50,574 - £53,607 Market Supplement: A Market Supplement may be considered dependent on skills and experience. Contract Type: Permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 24/02/2026 Proposed Interview Date: TBC Reference: 1846 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank"> recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; About the role:&nbsp; We are currently seeking two dedicated Specialist Damp &amp; Mould Surveyors to join our dynamic and growing Housing Directorate. This is an exciting opportunity to play a key role in improving living conditions for our residents by tackling one of the most pressing issues in social housing. The successful candidates will bring expertise, attention to detail, and a passion for delivering high-quality service, contributing directly to our commitment to safe, healthy, and well-maintained homes. A Market Supplement may be considered dependent on skills and experience. This is a key role focused on improving the condition and safety of our housing stock while delivering a high-quality, resident-focused service. As a Specialist Damp &amp; Mould Surveyor, you will be responsible for assessing and resolving damp, mould, and associated maintenance issues across our housing portfolio. You will play a critical part in supporting our Repairs Partnering Team, ensuring that contractors, consultants, and partner agencies deliver repairs to the highest standards meeting all compliance, specification, scheduling, and budgetary requirements. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Damp%20and%20Mould%20Surveyor%20%281846%29%20.pdf" target="_blank">&gt;&gt; Click here to download the role profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.&nbsp;</li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.&nbsp;</li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets.&nbsp;</li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly.&nbsp;&nbsp;</li> <li>Challenge customers’ practice and minimise risk, referring concerns to line manager.</li> <li>Conducting regular site visits and maintaining comprehensive digital records.</li> <li>Producing detailed reports and updating the asset management database.</li> <li>Taking a proactive approach to addressing disrepair cases, always putting residents at the centre of the service.</li> <li>Collaborating closely with our Building Safety Operations and Building Safety Compliance teams to ensure homes meet all safety regulations and compliance obligations.</li> <li>This is an exciting opportunity to make a tangible difference to the lives of our residents and to contribute to our ongoing commitment to safe, sustainable, and well-maintained homes.</li> </ul> Knowledge, Skills and Experience:&nbsp; <ul> <li>Experience of administering building contracts.&nbsp;</li> <li>Experience of administering partnering contracts.&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul> Indicative Qualifications and Requirements:&nbsp; <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing associatio</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Suitable driver’s license desired;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contactSharon-Leigh Gordon, Assistant Director of Housing Repairs &amp; Planned Works at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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23 Housing Jobs in Greater London