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Team Co-Ordinator (RP0151) Starting salary £30,756pa with progression to £34,011pa through annual increments subject to satisfactory service 37 hours per week (hybrid working) Fixed term contract for 24 months Are you an experienced administrator with experience of providing high level administrative support to a team? If so, we’d love to hear from you. We are embarking on a large decarbonisation programme to improve the energy efficiency of our lowest performing properties to meet government targets around EPC C and net zero, and this role plays an important part in supporting this programme. In this role you will be providing a high quality, technical support service to the team. You will have management and strong leadership skills to motivate staff to deliver the highest quality service. You must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will be responsible for collating and compiling data from a range of sources, compiling KPI data and analysing results. You will also coordinate the completion of the statistical returns. You will also be responsible for dealing with initial complaints from customers, carrying out investigations and responding to customer queries. You must be adept at switching priorities and delivering work to defined deadlines. It goes without saying that you must be an experienced administrator and have experience of analysing data and dealing with customers. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills. The ability to converse with ease with other staff and members of the public and to provide advice in accurate spoken English is essential for this post. This role is hybrid, and you will be required to be in the office two days per week and as required for service provision, attend meetings, training, and events. You will need to attend the office more frequently during induction. We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities. We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Career</a>s Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK.Closing date for applications is 9 November 2025 Remote assessments will be held on 14 November 2025 Face to face interviews will be held at the Council Offices on 20 November 2025 Keywords: Welwyn Hatfield, local government, administration, customer service, data, management, analysing, decarbonisation programme,

Welwyn Hatfield Borough Council

Team Coordinator (RP0151)

Are you an experienced and dynamic leader with a passion for public service and systems excellence? We are seeking a Shared Service Manager – Systems, Support &amp; Control to join our senior management team within the Revenues &amp; Benefits Shared Service.About the RoleAs a key member team, you will be responsible for the strategic and operational management of systems administration, support services, and control functions across our shared service. You will lead multi-disciplinary teams, ensuring the delivery of high-quality, efficient, services.You will also play a vital role in: <ul><li>Managing revenues in excess of £200 million and benefit payments over £60 million.</li><li>Overseeing system integrity, performance, and compliance across all IT platforms.</li><li>Leading year-end processes, system upgrades, and disaster recovery planning.</li><li>Driving innovation, continuous improvement, and service transformation.</li><li>Ensuring compliance with legislation, data protection, and audit requirements.</li></ul>About youAs an ideal candidate, you will have:<ul><li>At least 5 years of relevant management experience in Revenues and/or Benefits.</li><li>Strong knowledge of Housing Benefit, Council Tax, NNDR, and fraud prevention.</li><li>Proven experience in systems administration and performance management.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>IRRV Technician qualification or equivalent experience is desirable.</li></ul>What can we offer you?<ul><li>A stimulating and supportive work environment</li><li>Blending working (remote/office)</li><li>Flexible working arrangements, including flexi-time</li><li>26-29 days annual leave rising to 34 days with 5 years' local government service</li><li>Employee well-being programme</li><li>Free parking when you are in the office</li></ul>Whilst this role is offered on a full-time basis, we are prepared to consider part time applications or requested for compressed working hours (subject to business need)How to apply For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Carol Bulloch, Assistant Director Revenues &amp; Benefits on 01279 502077Closing date:16 November 2025 at 5pm Interviews will be held w/c 20 November 2025 So, if you’re believe that you can make a positive difference in East Hertfordshire please apply via the button shown. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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East Hertfordshire District Council

Shared Service Manager - Systems, Support & Control

Are you a strategic leader with a passion for public service and operational excellence? We are looking for a Shared Service Manager – Revenues to join our senior management team within the Revenues &amp; Benefits Shared Service.About the RoleAs a key member of the leadership team, you will be responsible for the effective and efficient delivery of the Council Tax and Business Rates functions across our shared service. You will manage multi-disciplinary teams across multiple sites and remote settings, ensuring high performance, compliance, and excellent customer service.You will also:<ul><li>Oversee the collection of over £200 million in revenues and support benefit payments exceeding £60 million.</li><li>Lead on the administration and collection of Council Tax and National Non-Domestic Rates (NNDR).</li><li>Ensure accurate maintenance of the tax base, collection fund records, and valuation lists.</li><li>Drive performance, innovation, and continuous improvement across the service.</li><li>Liaise with internal and external stakeholders, including government bodies and auditors.</li><li>Support the Assistant Director and deputise as required.</li></ul>What We’re Looking ForWe are seeking a confident and experienced professional who can demonstrate:<ul><li>At least 5 years of relevant management experience in Revenues and/or Benefits.</li><li>Strong knowledge of Council Tax, NNDR, and associated legislation.</li><li>Proven leadership and team management skills across diverse operations.</li><li>Excellent communication, analytical, and decision-making abilities.</li><li>IRRV Technician qualification or equivalent experience is desirable.</li></ul>Key Competencies<ul><li>Personal effectiveness and resilience</li><li>Analytical thinking and problem-solving</li><li>People management and team leadership</li><li>Customer focus and service delivery</li><li>External and commercial awareness</li><li>Resource and budget management</li></ul>What can we offer you?<ul><li>A stimulating and supportive work environment</li><li>Blending working (remote/office)</li><li>Flexible working arrangements, including flexi-time</li><li>26-29 days annual leave rising to 34 days with 5 years' local government service</li><li>Employee well-being programme</li><li>Free parking when you are in the office</li></ul>Whilst this role is offered on a full-time basis, we are prepared to consider part time applications or requested for compressed working hours (subject to business need)How to apply For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Carol Bulloch, Assistant Director Revenues &amp; Benefits on 01279 502077Closing date:16 November 2025 at 5pm Interviews will be held w/c 20 November 2025 So, if you’re believe that you can make a positive difference in East Hertfordshire please apply via the button shown. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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Shared Service Manager - Revenues 

Job Title: Re-integration Officer Starting Salary: £34,434 progressing to £37,280 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Fixed Term - 12 Month Fixed Term Contract Directorate: Childrens Services<h4>About the team</h4>This is an exciting opportunity to join the Hertfordshire Virtual School in the Children Missing Education (CME) team. We are looking for a highly motivated, enthusiastic, and organised person, who can match the pace of our busy office and busy (virtual) school environment. You will join a friendly, dedicated, and inclusive team.We are excited to bring this new role to the Virtual School within the CME team which is specific to improving educational engagement for some of our most vulnerable children. This role will focus on supporting children that have been out of education (Child Missing Education) to return to school and be able to fully engage with learning.<h4>About the role</h4>The post holder will work directly with the Senior Strategic Lead within the Virtual School to provide school level support for children returning to school after being a Child Missing Education. This role will formulate and support the delivery of an appropriate tiered reintegration plan ensuring that the child sustains their engagement with education. The post holder will work alongside the receiving school, the child/young person and family.<ul><li>To provide advice on strategies that promote the achievement of this group,</li><li>To develop and advise school leaders, Children Services’, and other professionals on a range of intervention strategies that improve outcomes for this group,</li><li>To develop a range of strategies to support CME EHCP children whilst they await placement in an appropriate setting,</li><li>To support schools in working with the most vulnerable children previously missing education with and without EHCPs,</li><li>To support schools to ensure children returning to school after long term absence can settle, belong, and start to make expected progress,</li><li>To coordinate and advise the professionals working with the child/young person, their family, and the setting,</li><li>To work in partnership with other members of Children’s Services, education colleagues and the third sector to promote achievement and to ensure equality of access to educational provision and opportunity,</li><li>Offer appropriate support and challenge to schools, education settings and education leaders to improve educational outcomes for this group,</li><li>Promotion of trauma informed and relational practice in education settings,</li><li>As part of this role, you will be required to visit schools and children in other venues and to attend meetings at other sites than own work base and will therefore require a full driving license and access to a suitable vehicle,</li><li>Occasional out of usual office hours working may be required.</li></ul>You will be working in a fast-paced stimulating environment that would draw on and build your organisational skills, your ability to prioritise workloads in a relatively fast paced changing environment.You will be working with schools, SENDCos and Headteachers to put into place robust and bespoke reintegration plans to ensure children that have been out of education, can fully re-engage with their education. Some of this work will be done virtually but some of this work will be required to be delivered in-person. Depending on the needs of the child, you may be required to work with a school/setting on a longer-term basis to ensure the reintegration plan is fully brought to fruition.<h4>About you</h4>Essential:<ul><li>Educated to degree level or equivalent,</li><li>Experience of working with schools, children and/or families,</li><li>Knowledge of and commitment to safeguarding responsibilities for children and young people,</li><li>Knowledge and understanding of the factors which influence school attendance,</li><li>Ability to establish and maintain credibility with school staff, Children’s Services colleagues, and other agencies,</li><li>Excellent ICT skills and experience in the use of a range of software packages and electronic recording systems,</li><li>Ability to collate, analyse, interpret, and present data,</li><li>Excellent verbal and written communication skills</li><li>Has a good work ethic, is a team player and has a can-do attitude</li><li>Has excellent customer service and communication skills.</li><li>Has a desire to learn new skills and take on challenges</li><li>Experience of managing conflicting priorities and demands</li><li>The ability to drive and travel across county. The post-holder will be allocated cases in the West of the county.</li><li>Driving License and access to a vehicle.</li></ul>Desirable:<ul><li>Experience of working in a multi-agency environment and collaborating with partners in other services to achieve positive outcomes,</li><li>Experience and knowledge of working with the SEND service.</li><li>Experience and knowledge of working within Hertfordshire or another Local Authority.</li><li>Educational experience in the last 5 years e.g. classroom teacher.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM9 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Mario Demetriou (<a href="mailto:mario.demetriou1@hertfordshire.gov.uk" target="_blank">mario.demetriou1@hertfordshire.gov.uk</a>)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Re-integration Officer

Job Title: Project Officer Starting Salary: £34,433 progressing to £37,280 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type: Fixed Term until 31/03/2027 Directorate: Growth &amp; Environment<h4>About the team</h4>In this role you will be joining the Digital Hertfordshire programme, which is responsible for the delivery of Hertfordshire County Council’s externally facing digital programme.The Digital Hertfordshire programme now sits within Hertfordshire Futures (previously known as the Local Enterprise Partnership) with the main focus being on accelerating employment, enterprise and innovation across the county.Digital Hertfordshire has also more recently committed to delivering the Hertfordshire Growth Board's Mission of Digital Access for All, looking to improve broadband and mobile coverage in the county as well as tackling the digital divide.Digital Hertfordshire has spent the last few years focussed on the delivery of broadband infrastructure across the county and has more recently expanded to include other aspects of digital including mobile coverage, digital exclusion/inclusion and investigation into advanced technologies.This is an exciting time to join a team dedicated to improving the lives of our residents and businesses through digital initiatives and workstreams.Some of the key pieces of work currently being undertaken are: <ul><li>Supporting the delivery of Project Gigabit</li><li>Expanding our understanding of mobile coverage in the county and how this can be improved.</li><li>Delivery of the Digital Inclusion Shared Service.</li><li>Ensuring delivery of the Growth Board’s ‘Digital Access for All’ mission</li></ul><h4>About the role</h4>This is a varied role which will require an adaptive approach to support the delivery of the programme’s goals. Very few days will look the same and so the role holder will need to be flexible to incoming and changing tasks and priorities, working collaboratively and independently at a fast pace.As part of this role, you will:<ul><li>Support the Project Manager and Senior Project Manager in their day-to-day responsibilities.</li><li>Engage with a wide variety of stakeholders including but not limited to, internal senior management, the public, districts, commercial suppliers, central government, and other local authorities.</li><li>Collate and analyse data to help monitor the progress and impact of the programme.</li><li>Working with the Project Manager to support and lead on some comms activities, building strong relationships with key stakeholders to support the dissemination of information.</li><li>Support Project Manager with project controls such as action and risk logs and communication plan, ensuring regular review points are undertaken.</li><li>Manage the public mailbox, responding to and resolving enquiries and problems, escalating where appropriate.</li><li>Manage the coordination and planning of Board meetings with the Project Manager, including minute taking.</li><li>Representing the programme when required as a substitute for the Project/Senior Project Manager.</li><li>Attend Hertfordshire Futures Team meetings.</li></ul>This role will be line managed by the Senior Project Manager but report into the Project Manager on their day-to-day activities. You will sit within the Hertfordshire Futures Team.<h4>About you</h4>Essential<ul><li>Experience of supporting project/programme delivery or have relevant transferable skills. &nbsp;&nbsp;</li><li>Competent IT skills, especially standard Microsoft Office packages.</li><li>Highly organised and ability to prioritise your workload.</li><li>Ability to work independently and within a team.</li><li>Good verbal and written communication skills.</li><li>Ability to travel across the county as and when required.</li><li>Have a keen eye for detail.</li></ul>Desirable &nbsp;<ul><li>Knowledge or experience of working in a political environment, and of local government corporate objectives and current issues</li><li>Able to work with a range of stakeholders to carry out the project requirements.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP9 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity or for an informal discussion about the role, please contact Sophie Mance, Senior Project Manager for Digital Hertfordshire.Email: <a href="mailto:Sophie.mance@hertfordshirefutures.co.uk" target="_blank">Sophie.mance@hertfordshirefutures.co.uk</a>Phone: 01992588246Face to Face Interview Dates: 10th &amp; 11th November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Project Officer

Principal Planning Officer – Gilston Area TeamPrincipal Planning Officer x 2 – Strategic Applications Team Grade 9 – 10 up to £54,189 (plus local weighting) plus an additional £3,500 Market Supplement*Full Time, 37 hours per week, permanent. Blended/home working available, Hertford. Are you an ambitious planning professional looking for a new challenge? Are you looking to develop a skillset in negotiating and taking a lead on complex major planning applications including one of the largest complex major planning applications in the country planning for a whole new community of 10,000 homes?Are you keen to develop practical skills in managing and mentoring junior officers, leading by example within a busy team environment?Could you thrive in a progressive public sector environment making a real difference to the residents of East Herts? If so, we’re looking for three dynamic, highly talented and motivated Development Management Principal Planning Officers to join the Gilston Area Team (x1) and the Strategic Applications Team (x2).In the Gilston Area Team, you will manage the complex suite of applications required to take the outline permissions through the detailed masterplanning and reserved matters stages towards the delivery of the Gilston Area development.In the Strategic Applications Team, you will manage complex major and strategic developments across East Hertfordshire including sustainable urban extensions to the 5 main towns in the District, and other sustainable locations. We have two Principal Planning Officer posts available in the Strategic Applications Team.These roles provide great opportunities for enthusiastic planning professionals looking to widen their experience through complex major and strategic development proposals across a range of urban, suburban and rural settings situated in a rich, diverse and historic environment. You will play a key role in supporting the delivery of significant housing, community, commercial and employment development sites in the district, including allocated sites, helping us achieve sustainable development of the highest standards of design, where active and sustainable travel is the priority, to protect our unique array of heritage assets and conserve the beautiful natural environment that surrounds us while enabling the creation of new habitats and opportunities for nature recovery, recreation, health and wellbeing. Gilston Area Team Role: Granted planning permission in January 2025 the Gilston Area will deliver seven new villages containing new homes, community infrastructure, commercial and retail development plus complex infrastructure projects. Masterplanning the first villages is ongoing alongside detailed applications marking the first step towards delivery. The Gilston Area Team are looking for a capable and experienced planner to manage a complex and varied workload and to work closely with delivery partners to ensure the detailed planning stage delivers upon the commitments secured at the outline application stage. As a Principal Planning Officer in the Gilston Area Team, you will manage a caseload of complex planning and related applications, including pre-application submissions. You will also exercise delegated powers to determine applications and to take a project managed approach to teams, leading and mentoring junior colleagues. Providing a service that is efficient and effective, you will oversee all stages of the process from initial assessment, through to committee reporting, legal agreements, conditions and appeals.Strategic Applications Team Role: The Council’s Growth Strategy focuses on sustainable urban extensions and redevelopment of brownfield land and sustainable locations within the key settlements including those in Hertford, Bishop’s Stortford, Ware and extensions to Welwyn Garden Suburb and Stevenage, in addition to the Gilston Area. The Council is in the process of preparing an ambitious new District Plan to deliver growth over the new Plan Period.As a Principal Planning Officer in the Strategic Applications Team, you will manage a caseload of complex planning and related applications, including pre-application submissions, focusing on development management. The applications will comprise a range of complex major planning applications and listed building consents, including housing, commercial, community, employment, renewable energy (BESS &amp; Solar Farms) and heritage and leisure-led developments. The role will involve you exercising delegated powers to determine applications across the Development Management Team and to take a project managed approach to assessing planning applications including as part of Planning Performance Agreements (PPAs), whilst leading and mentoring junior colleagues. You will oversee all stages of the process from initial assessment, through to committee reporting, legal agreements, conditions and appeals.Additionally, you will:<ul><li>keep up to date with case law, national and local policies and community needs to ensure that the planning process can deliver the best outputs and outcomes</li><li>Present casework to decision-making committees and in other public meetings such as Community Forums, Development Management Forums and Steering Groups </li><li>Respond promptly to customers’ needs </li><li>Provide guidance, training and support to other team members</li></ul>The roles will require you to visit and inspect land and development sites and other locations both within and beyond the district.So, if you want to join us at the head of the curve and become an innovator, designer and environmentalist helping to plan a prosperous future for East Hertfordshire, then apply today!*In line with their pay policy, EHC will review the application of the Market Forces Supplement annually, and if warranted, will make adjustments in liaison with affected staff. About You To be considered as a Principal Planning Officer, you will need:<ul><li>Experience dealing with major development proposals </li><li>Experience and understanding of the planning legal obligation process</li><li>Project management experience</li><li>Experience dealing with planning issues and communicating these at committees and public meetings</li><li>Experience guiding, mentoring and supporting junior colleagues</li><li>A degree in Town and Country Planning and/or post graduate qualification in Town and Country Planning (or equivalent)</li><li>A current, valid driving licence, access to your own vehicle and the ability to travel across the district, occasionally at short notice </li></ul> Why Join Us?<ul><li>Make a real impact on the future of East Herts.</li><li>Supportive and inclusive work environment.</li><li>Opportunities for professional development and career progression.</li><li>Competitive salary and benefits package</li></ul> How to apply For an informal discussion regarding the Gilston Area role OR the Strategic Applications Team roles, please contact Martin Plummer, Service Manager Development Management and Enforcement on (01992 532080) or Jenny Pierce, Gilston Area Team Leader on (07936 925718) or Neil Button, Interim Strategic Sites Team Leader on (01279 655261)To apply, please submit your CV and a cover letter outlining your suitability for the role by 16 November. For more information, visit our website <a href="//www.eastherts.gov.uk" target="_blank">www.eastherts.gov.uk</a> or contact the above officers.East Herts District Council are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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Principal Planning Officer - Strategic Applications Team and Gilston Area Team

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1 year Fixed-Term Contract&nbsp; REF: H632 At Dacorum Borough Council, we are committed to providing safe, supportive, and high-quality housing services for individuals who need extra help to live independently. We empower residents to build confidence, develop life skills, and take positive steps toward a brighter future. We are seeking a compassionate, proactive Supported Housing Officer to join our team on a Fixed Term basis. You will work directly with residents to ensure their housing needs are met while supporting them to achieve greater independence. This is a varied and rewarding role, offering the opportunity to make a real difference in people’s lives. You will be using your initiative, resolving day-to-day issues, mainly working at sites alone (although working within guidelines) where you will have your own designated office. There will be regular meetings with your line manager plus contact with other members of the team daily. This can be a rewarding and sociable role, and you will also be part of a friendly and supportive team. You must be able to relate to people at all levels, including those with complex needs, and have excellent, diplomatic and clear communication skills. You must be able to maintain accurate computerised records and write clear and concise reports in accordance with our policies and procedures, plus always maintain confidentiality.&nbsp; You must be able to remain effective and calm if emergencies arise. Applicants must have a driving licence that is valid in the UK. An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details.

Dacorum Borough Council

Supported Housing Officer

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Team Administrator RP0152 Starting salary £28,426pa with progression to £30,324 pa through annual increments subject to satisfactory service 37 hours per week (hybrid working) 2 year fixed term contract At the heart of every team is a highly motivated and skilled administrator providing high quality support to the wider service. We are looking for Team Administrators to join our expanding Property Maintenance and Climate Change Team to help deliver the very best service to our customers. In this role you must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will take responsibility for providing technical support within the team, collating, compiling and entering data from a range of sources, raising jobs on our housing system and transferring files from our contractor portal. You will be adept at switching priorities and delivering work to defined deadlines. It goes without saying that you must be a competent administrator with experience of analysing and entering data. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills. We are on a journey of transforming the way we deliver our services to our customers. We are embarking on a large decarbonisation programme to improve the energy efficiency of our lowest performing properties to meet government targets around EPC C (Energy Performance Certificate) and net zero, and this role plays an important part in supporting this programme. If you think you have the right skills and qualities, we’d like to hear from you. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, electric pool cars, generous annual leave and a discount with our leisure provider in the borough. Our full list of employee benefits can be found here:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do! Please note we do not offer sponsorship for employment in the UK. Closing Date: 9th November 2025 Remote Assessments: 13th November 2025 Interview Date: 20th November 2025 Keywords: Administrator, Admin, Housing, Council, Tenants, Data, Customer, Service, Hybrid, Hertfordshire, Welwyn Hatfield

Team Administrator (RP0152)

Job Title: Data &amp; Intelligence Analyst Starting Salary: £42,839 progressing to £47,181 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type: Fixed Term - 2 years Directorate: Community Protection<h4>About the team</h4>We are seeking a skilled and motivated Data and Intelligence Analyst to join our Community Protection Data Team. You will contribute to high-quality data solutions that support strategic decision-making across Hertfordshire Fire and Rescue Service (HFRS), working with a high degree of autonomy and confidence.You’ll be part of a dynamic and collaborative team that plays a critical role in supporting the Community Protection Directorate. The team provides performance reporting, data analysis, and strategic insights that inform planning and operational decisions. You’ll work closely with internal stakeholders and external partners, contributing to a culture of continuous improvement and innovation.<h4>About the role</h4>The following key responsibilities outline the scope and expectations of the role:- Design, develop, and refine SQL queries, ETL processes, and data warehouse solutions to support business intelligence needs- Lead the implementation of source/version control systems and ensure proper documentation across all BI processes- Develop and support Power BI dashboards and reports, collaborating with the GIS Analyst on spatial data analysis- Provide technical mentorship to colleagues on enterprise analytics tools (Azure SQL Server, Azure Data Factory, Azure Synapse Analytics)- Work with Digital Services (ICT) to modernise legacy reporting systems and implement scalable BI solutions- Propose innovative approaches to continuously improve data infrastructure and reporting capabilities<h4>About you</h4>We’re looking for someone with a strong data analytical background and a passion for data. You’ll be confident working independently and collaboratively, with excellent problem-solving skills and a proactive approach.Essential: Ideally educated to bachelor degree level and/ or holds a relevant professional qualification, although consideration will be given to those applicants without these qualifications, but who can demonstrate they have worked at a similar level. Proven experience with the Microsoft BI Stack, including: &nbsp; - Transact SQL &nbsp; - SQL Server (Azure or on-premise) &nbsp; - Power BI (including DAX) &nbsp; - SharePoint Experience in data warehouse development and administration. Proficiency in developing ETL/ELT processes using tools such as SSIS, PowerShell, SQL Agent, or equivalent cloud-based tools. Experience with Microsoft DevOps or similar environments, including source/version control. Full, clean, and current UK driving licence. Desirable: - Experience with Microsoft Synapse Analytics, Azure, and Fabric. - Familiarity with GIS tools such as ESRI or QGIS. - Experience in agile project management. - Understanding ofWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP11 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact John Howard on 01992 507596 for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Data & Intelligence Analyst

Job Title: ESMA Teacher - Maths KS3 - KS4 Starting Salary: £32,916 - £51,048 pa – Hertfordshire locally agreed Teachers minimum and upper pay range (non fringe) + SEN allowance Hours: 32.5 / 1.0 FTE Location: Stevenage - covering North Herts, Stevenage and East Herts - with travel countywide Contract Type: Permanent Directorate: Children's ServicesWould you like an opportunity to support Hertfordshire County Council to deliver better outcomes for children unable to attend school for medical reasons?<h4>About the team</h4>The ESMA Teaching Service offers education to students in a variety of formats, including small group teaching, online and face-to-face, so we are looking for an outstanding teacher to deliver quality teaching in person and virtually.<h4>About the role</h4>We are looking for an inspirational Maths teacher to join the Education Support for Medical Absence (ESMA) Teaching Service, who can deliver outstanding teaching to some of the County’s most vulnerable students. The role involves a combination of face-to-face and online teaching as well as continued pastoral support for a group of students.We are looking for an excellent communicator who also believes in the importance of pastoral care and support.&nbsp;The current timetable (subject to change) for ESMA teachers is structured with teaching from 9.00am - 11.00am, followed by a break, and then a second teaching slot from 11.30am – 1.30pm. This could include a mixture of face-to-face and online teaching, or all face-to-face or all online.When not delivering lessons, teachers work on their pastoral responsibilities, which include holding Planning and Review reintegration meetings with families, students, schools, and health professionals, with their allocated students.The purpose of these regular meetings is to ensure that the student has the appropriate access to education, considering their medical need, and has a plan to reintegrate into school.<h4>About you</h4>Essential:<ul><li>Educated to degree level and hold Qualified Teacher Status.</li><li>Minimum five years relevant and successful teaching experience.</li><li>Recent classroom experience and practice knowledge for the subject specialism (Maths).</li><li>Able to demonstrate a thorough understanding of relevant high-quality teaching and learning.</li><li>Knowledge and understanding of best practice in relation to meeting the needs of children with health and SEND.</li><li>Ability to model excellent practice and lead by example.</li><li>Be able to evaluate practice and evidence the impact of interventions.</li><li>Commitment to promoting equal opportunities and diversity.</li><li>Excellent communication and technology (ICT) skills.</li><li>Ability to prioritise work within a multi-professional team reflecting service priorities.</li><li>Detailed knowledge of exam board specifications and exam requirements</li><li>Ability and willingness to contribute to curriculum planning and shared resources.</li><li>Full UK Driving Licence and regular access to a vehicle, due to travel requirements.</li></ul>Desirable:<ul><li>An understanding of working with children with medical needs (physical and mental).</li></ul>This is a fantastic opportunity for an outstanding teacher of Maths to join a team dedicated to providing the best possible outcomes for students who are too ill to attend school.If you enjoy small-group teaching, both online and in person, and have a genuine passion for making a difference to the lives of students and their families, then this could be the role for you.&nbsp;&nbsp;To hear more about this opportunity please contact <a href="mailto:Tracy.haase@hertfordshire.gov.uk" target="_blank">Tracy.haase@hertfordshire.gov.uk</a>or call 07580 711077 for an informal discussion about the role.Interview Date: Friday 5th December Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>ESMA Teacher Job Outline.pdf</li></ul> 





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ESMA Teacher - Maths KS3 - KS4

Job Title: Advanced Practitioner - Mental Health Inpatient Unit Starting Salary: £48,226 progressing to £53,459 per annum Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>We are seeking a compassionate and skilled Advanced Practitioner to support individuals with dementia within a mental health inpatient unit. This role is vital in ensuring that patients receive holistic, person-centred and timely assessments, in line with the Care Act 2014, to support discharge planning.&nbsp;&nbsp;<h4>About the role</h4>You will work across the East and North Hertfordshire area covering the inpatients units where these individuals are located.&nbsp; Your office base with be in Farnham House, Stevenage however you will be expected to attend the relevant inpatient unit to carry out assessments and attend CPA meetings.&nbsp;Key Responsibilities:<ul><li>Undertake social care assessments for individuals with dementia admitted to inpatient mental health units.</li><li>Work collaboratively with multidisciplinary teams to develop and implement care and discharge plans.</li><li>Advocate for patients’ rights and preferences, ensuring their voices are heard in care planning.</li><li>Liaise with families and carers to ensure continuity of care post-discharge.</li><li>Maintain accurate and timely records in line with professional and legal standards.</li><li>Contribute to safeguarding processes and risk assessments.</li></ul><h4>About you</h4>Essential:<ul><li>Qualified Social Worker and registered with Social Work England.</li></ul><ul><li>Actively undertakes a specialist role i.e. Practice Educator, Approved Mental Health Practitioner, Best Interest Assessor - or agreement to undertake a specialist role within the first year of the role.</li></ul><ul><li>Experience working with older adults and individuals with dementia, preferably in mental health settings.</li><li>Strong understanding of the Care Act, Mental Capacity Act, and safeguarding procedures.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work autonomously and as part of a multidisciplinary team.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:sarah.mason@hertfordshire.gov.uk" target="_blank">sarah.mason@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Advanced Practitioner

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Museum Services Manager (P00800) Starting salary £41,992pa with progression to £45,089pa through annual increments subject to satisfactory service 37 hours per week (rota) We are looking for an enthusiastic and dedicated Museum Manager to drive forward the Welwyn Hatfield Museum Service. This busy service runs two heritage sites; Mill Green Museum and Mill with a working watermill and social history museum and Welwyn Roman Baths, a Scheduled monument, the remains of a 3rd century Anglo/Roman bathing suite, ingeniously preserved under the A1(M) motorway. As Museum Manager you will oversee the day-to-day operations of both sites and work closely with our dedicated team of staff and volunteers to promote and preserve the facilities ensuring a high standard of service, changing exhibitions and an events programme. You will be part of the rota system covering the evening operating hours of the museum. If you have proven Museum Management skills, a flair for community engagement and partnership working, a love of communication and great interpersonal skills then we would like you to join the Museum Service of Welwyn Hatfield Borough Council. Educated to degree level with a desirable postgraduate Museum Studies qualification, you will have at extensive experience of working in an accredited museum, have experience of the Accreditation renewal process and experience in a collections and exhibitions-based role, being able to demonstrate good organisational, communication and IT skills. A driving license valid in UK and use of a motor vehicle is essential. This post is subject to enhanced DBS check. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will be working across both sites at the delightful Mill Green Museum surrounded by beautiful grounds, and at the amazing Roman Bath House. You will receive the local government benefits including generous annual leave and the local government pension scheme. We have a training and development programme including health and wellbeing events. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK. Closing date for applications is 17 November 2025. Assessments and interviews will be held on 26 November 2025. Keywords: Welwyn Hatfield, museum service, heritage, events, collections, exhibitions, community, partnerships, Hertfordshire

Museum Services Manager (P00800)

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Permanent Ref: LA202 An exciting opportunity has arisen for a qualified Solicitor or Barrister in the Council’s Legal Governance Section. The successful candidate will have knowledge and experience of conducting civil and/or criminal litigation in the County Court and/or Magistrates Court, be able to work on his/her own initiative and give advice on a wide range of legal issues. Knowledge and experience of housing, homelessness, anti-social behaviour, licensing and environment related law is important; however, equally as important is a flexible, “can-do”, attitude and enthusiasm for learning new areas of Local Government law. The Lead Litigation Lawyer will require a number of years of post qualification experience and the ability to lead a small team. You will be joining a progressive Section with a good reputation for its service and commitment to staff and prospects for advancement. For an initial discussion please contact Isha Prince, Head of Legal and Democratic Services 01442 228126 (ext.2614) The deadline for applications will be midnight on the closing date shown in the advert details.

Litigation Team Manager

Job Title: Senior Educational Psychologists Salary: Soulbury B scale 4-7 £59,807 - £64,104 pa, up to 3 additional SPA points, PLUS £3k annual market enhancement* AND £5k welcome/retention payment** (pro rata for part time) Hours: 37.0 (part time considered - min 3 days per week) Location: Based in Hemel Hempstead or Stevenage - with hybrid working and travel countywide Contract Type: Permanent Directorate: Childrens ServicesJoin our forward-thinking and innovative service!<h4>About us</h4>At Hertfordshire County Council, we are focused on delivering positive and successful life outcomes for local children. We know a great education is vital to putting children and young people on the right path, and as such, we’re investing in extending our Educational Psychology Service. With a focus on utilising an integrated practices framework, our service delivers innovative solutions to some of Hertfordshire’s most vulnerable residents.<h4>About the role</h4>Senior Educational Psychologists play an active role in further developing our evolving work practices and promoting positive outcomes for children, young people and families.You’ll be responsible for the supervision and line management of trainee and educational psychologists under the direction of the Deputy and/or Principal Educational Psychologists as well as areas of whole-service and area based strategic work. You’ll provide expertise and drive performance to meet the needs of CYP and families in Hertfordshire in accordance with Childrens’ Services priorities. You will support with the operational planning, policy matters and service delivery, working collaboratively with a range of partners in the delivery of our service.Our Service delivery model includes:• ‘SEND Support’ intervention through a consultation model • Systemic work and training to schools in close collaboration with the Delivering Specialist Provision Locally management groups (DSPLs) • A ‘Contact Line’ for parents • Crises support for schools • Statutory dutiesWe value: o Work/life balance and staff wellbeing o Autonomous and flexible psychological working practice o Professional and peer supervision, in addition to line management o Keeping up to date with, and contributing to, research and evidence based practice o Staff views and collaboration to best develop our Service to promote the impact made on children and young people’s life outcomes o Robust quality assurance mechanisms<h4>About you</h4>Essential requirements: To be successful you must hold a Professional Masters qualification in Educational Psychology alongside Qualified Teacher Status, OR professional Doctorate qualification in Educational Psychology and be registered with the Health and Care Professionals Council with evidence of up-to-date professional development in order to maintain registration status.You will need to have a driving licence and access to a car for work purposes.Please see the attached job outline for further essential knowledge and personal attributes criteria.To hear more about this opportunity please contact Melanie Flay <a href="mailto:melanie.flay@hertfordshire.gov.uk" target="_blank">melanie.flay@hertfordshire.gov.uk</a>&nbsp;(Principal EP West) or Naina Cowell <a href="mailto:naina.cowell@hertfordshire.gov.uk" target="_blank">naina.cowell@hertfordshire.gov.uk</a>&nbsp;(Principal EP East) for an informal discussion about the role.Recruitment timeline - recruitment will be ongoing until all posts have been filled - apply early to avoid disappointment. Interviews will be arranged on an ad hoc basis - please check your emails for updates. Benefits of working for us• Up to 3 additional SPA points • £3k Annual Market Enhancement - terms apply* • £5k Welcome &amp; Retention Payment (over a period of 3 years – terms apply)** • Up to £6k Relocation Package - terms apply • Up to 36 Days Annual Leave • Reimbursement of HCPC Fees • Flexible Working Arrangements • Excellent CPD Opportunities • Salary Exchange for Additional Benefits including Annual Leave • Excellent Pension Scheme with 19% employer contributions • Shopping Discounts • Support Groups &amp; Wellbeing Schemes • Free Parking• Smart Working to create a positive, productive and trusting working environment • Dedicated administrative support and varied workforce • Strong links with university courses • Part of a broad multi-disciplinary integrated local team, working closely with other teams including SEND and teaching. • Regular CPD opportunities: Learning Sets, professional networking &amp; development, EP Service CPD days, as well as the opportunity to attend external CPD courses, conferences and events • Reflective supervision and peer support • Opportunities to participate in countywide initiatives <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Sponsorship We are pleased to offer sponsorship of eligible roles that met the UKV&amp;I requirements for candidates who currently reside in the UK at the time of application.Disability Confident We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Senior Educational Psychologist Job Outline Sept 24.pdf</li></ul> 





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Senior Educational Psychologists

Job Title: Children with Social Worker (CwSW) Education Officer Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time) Hours: 37.0 Location: HertfordshireHybrid working - the successful candidate will attend meetings in Apsley or Farnham when required.Contract Type: Fixed Term - 12 Month Fixed Term Contract Directorate: Childrens Services<h4>About the team</h4>This is an exciting opportunity for an experienced support officer to join the Hertfordshire Virtual School in the Extended Duty Team for Children with a Social Worker (CwSW). We are looking for a highly motivated, enthusiastic, and organised person, who can match the pace of our busy office and busy (virtual) school environment. You will join a friendly, dedicated, and inclusive team.The Hertfordshire Virtual School has an Extended Duty to promote the educational progress for children known to a social worker (CwSW) who are supported by a Child in Need (CiN) and Child Protection Plan (CP).<h4>About the role</h4>The post holder will work directly with the Senior Strategic Lead within the Virtual School and provide daily support across a range of tasks such as attending meetings, creating and updating action plans and trackers, minute taking, report writing and liaising directly with Designated Safeguarding Leads, teachers, SENDCOs and Social Workers across Hertfordshire. The post holder will also be required to work within the Making SEND Everyone’s Business (MSEB) strategy.The post holder will also be required to support with the daily running of our Education Hub inbox which will require the ability to deal with enquiries and communications sensitivity and confidentiality.The role will involve compiling and presenting data to support the Senior Strategic Lead with prioritisation and task force deployment. There will be an opportunity for the post holder to provide a variety of support activities to the Virtual School team such as booking meetings, monitoring, and tracking, booking of events, and creating new reporting templates and report writing.This post will offer a scope of variety where you will be able to support all members of the Virtual School Team to deliver an excellent service to children, social care, families, and education settings from Early Years through to Post 16 as well as the SEND team.You will be working in a fast-paced stimulating environment that would draw on and build your organisational skills and your ability to prioritise workloads in a relatively fast paced changing environment.Your previous experience working in a collaborative team is essential as the Extended Duty Team collaborate towards a shared vision and quality standards.<h4>About you</h4>Essential:<ul><li>Knowledge of working in a school environment or with previous knowledge of Education and/or Children’s Services.</li><li>Has a good work ethic, excellent administrative and organisational skills.</li><li>Is a team player with a solution focused approach.</li><li>Has excellent customer service and communication skills.</li><li>Has a desire to learn new skills and take on challenges.</li><li>Can work under pressure, with competing deadlines, whilst maintaining attention to detail.</li><li>Is competent and confident using Microsoft Office programs especially Excel.</li><li>Is curious and keen to learn.</li><li>Has English GCSE qualification with at least Grade C.</li></ul> Desirable:<ul><li>Knowledge of working in a SEND environment or with previous knowledge of SEN.</li><li>Knowledge of working in a social care environment or with previous knowledge of social care and safeguarding.</li><li>Safeguarding experience e.g. Designated Safeguarding Lead.</li><li>Experience of data analysis and handling.</li></ul>If you are resilient and confident about your strong organisational and service delivery skills to support The Virtual School deliver the Extended Duty, please do get in touch!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM10 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Katie Southall (<a href="mailto:Katie.Southall@hertfordshire.gov.uk" target="_blank">Katie.Southall@hertfordshire.gov.uk</a>)Interview Date: 25th November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Children with Social Worker (CwSW) Education Officer

Job Title: SfYP My Future Coach Starting Salary: £31,537 progressing to £34,434 per annum Hours: 37.0 Location: HertfordshireBased in Apsley, covering the South and West of Hertfordshire.The successful candidate will be out and about with some hybrid working, Work with young people will be mainly face to face, as will the work with providers, colleges, employers and third sector organisations. &nbsp;Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>The Services for Young People (SfYP) Special Educational Needs and Disabilities (SEND) Team provides a range of specialist services for young people (aged 13-25) with additional needs/SEND. This involves providing careers, information, advice, and guidance to support them in making positive decisions about their futures; maintenance of Education, Health, and Care Plans (EHCPs) for those aged 16+ in further education and support to find paid employment or other positive activities.The ‘My Future’ Programme is being delivered in all four of the Hertfordshire Colleges and has been designed to support young people with EHCPs to transition out of college into a positive destination or opportunity.We are currently looking to recruit a full time ‘My Future’ Coach, to work with the colleges in the South &amp; West of the county. The key role of the ‘My Future’ Coach is to provide transition coaching assistance to young people with special educational needs and disabilities (SEND) who are moving on from college, working closely with parents/carers.<h4>About the role</h4>This role will require you to:<ul><li>Engage effectively with a caseload of young people with EHCPs, identified by the allocated colleges and SfYP CEIAG Advisers to provide transition coaching and support.</li><li>Work with college staff and SfYP staff to ensure that young people on caseload are supported appropriately to move into positive activities of interest when they leave college.</li><li>Support young people to take up positive activities, volunteering, or paid employment opportunities by using tried and tested supported employment techniques.</li><li>Provide advice, support and disability awareness training as required to opportunities providers to unsure they understand how to support the young person they are providing an opportunity to.</li><li>Provide information and support to parents/carers to raise aspirations and expectations for a fulfilling life after college that can include positive activities, volunteering, community inclusion and paid employment.</li><li>Work with local third sector organisations to identify opportunities that match the skills of young people on caseload.</li><li>Work to agreed targets including college leaver NEET prevention, monitoring of caseload progress through regular review, recording of data on management information systems to appropriate timescales and standards, producing reports as required.</li></ul><h4>About you</h4>Essential:<ul><li>Experience of working with young people with additional needs/SEND.</li><li>An understanding of the barriers to learning, training, volunteering, and employment that young people may have.</li><li>Evidence of excellent written and verbal communications skills.</li><li>Demonstrable time management skills with the ability to manage and prioritise a caseload.</li><li>Experience of the use of ICT systems, including databases.</li><li>Demonstrable advocacy and negotiation skills.</li><li>Experience of working with employers, providers and third sector organisations.</li><li>A driving licence and access to a vehicle</li></ul>Desirable:<ul><li>Training in Systematic Instruction (TSI)</li><li>Experience of sales/marketing.</li><li>Experience of providing training.</li></ul>If you want a job with variety, then this role is for you, as no two days are the same. The job combines providing transition support for young people with marketing them to employers, community providers and third sector organisations.The postholder will have the opportunity to make a positive impact on the lives of young people with SEND and their families by helping them to find suitable post college opportunities which may include community activities, volunteering, or paid employment where appropriate.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM8 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Elizabeth King (<a href="mailto:elizabeth.king@hertfordshire.gov.uk" target="_blank">elizabeth.king@hertfordshire.gov.uk</a>).Interview Date:19th Aug 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SfYP My Future Coach

Job Title: SEND EHC Coordinator Location: Hemel Hempstead / Stevenagge Starting Salary: £34,434 pa with the opportunity to progress to £37,280 per annumHours: 37 per week Contract: PermanentThings are changing in SEND for Hertfordshire County Council. We are making SEND everyone's business.Do you want to make a positive impact and be part of that change? We’re continuing to invest in our statutory SEND workforce.<h4>About the role</h4>The Education Health &amp; Care Coordinator (EHC Coordinator) role is highly process-driven. The role involves managing and processing EHC plans within a complex legal framework to tight timescales. It involves implementing legal requirements as part of a meticulous review of documents, then creating, reviewing and amending plans. Whilst the role does involve communication and ongoing dialogue with practitioners, parents and carers, this is primarily related to statutory processes. The role involves virtually no direct interaction with children or young people.Being an EHC Coordinator, you’ll be delivering casework that coordinates professionals across education, health and care as well as the family, to deliver EHC assessments, plans and reviews to time and high quality, with a focus on improving outcomes for children and young people.​ This includes:<ul><li>Developing the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.​</li><li>Taking responsibility for the preparation of information for parents, children, young people and schools, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools. ​</li><li>Managing and processing statutory casework within legal and internal timelines ​</li><li>Working collaboratively with professionals across education, health and care services​</li><li>Ensuring effective case management, integrated working practice and successful outcomes for children.​</li><li>Participating in resource decisions, taking the lead where appropriate, for example decision making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings.​</li><li>Participating, as required, in a range of meetings with other professionals and​parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.​​</li><li>Contributing to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.​​</li><li>Inputting and maintaining accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.</li></ul><h4>About the teams</h4>EHC coordinators will be aligned to one of several functional teams supporting either assessment processes, review processes or resolution and reconciliation processes.We have opportunities for you to specialise in:<ul><li>School Age SEND (based in Apsley): responsible for children and young people age 5 – 19 with an EHCP who attend a school</li><li>Services for Young People: responsible for young people age 16 and over with an EHCP: who attend a college (or other further education settings), who are completing an apprenticeship, are in training or a supported internship or who are not in education, employment or training. Also support care leavers age 18 and over with an EHCP </li></ul><h4>About you</h4>Essential:<ul><li>Knowledge of the SEND Code of Practice and the Children and Families Act 2014.</li><li>Educated to A level or equivalent</li><li>Previous experience working in schools to deliver SEND provision or experience with other stakeholders including parents, education, care and health</li><li>Excellent communication skills</li><li>The ability to work to deadlines and under pressure</li><li>High level of literacy to support good case recording and quality EHC plans.</li><li>Hold a current driving licence and have access to a vehicle for work</li></ul>Desirable:<ul><li>Previous experience with casework management&nbsp;</li></ul>This job role is within the&nbsp;Health and Social Care Family, level HSC9&nbsp;job profile. Please locate this via:&nbsp;Job profiles - Health and social careBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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SEND EHC Coordinator

We are seeking a dynamic and experienced Strategic Team Leader to manage and inspire our team of planning officers. You will lead the delivery of large-scale strategic development projects that shape the long-term vision of East Herts. This is a unique opportunity to influence key developments and ensure they align with our council’s goals for sustainable growth and community wellbeing.East Herts District Council is committed to sustainable growth and vibrant communities. We are at the forefront of shaping the future of our district through innovative planning and strategic development. Join us and play a pivotal role in transforming East Herts into a thriving place to live, work, and visit.Key Responsibilities:<ul><li>Lead, motivate, and manage a team of planning officers focused on strategic development projects.</li><li>Oversee the assessment and progression of large-scale planning applications and policy development.</li><li>Collaborate with internal teams, stakeholders, developers, and the community to ensure successful project delivery.</li><li>Provide expert advice and guidance on strategic planning matters.</li><li>Monitor and report on project progress, risks, and outcomes to senior management and elected members.</li><li>Drive continuous improvement and innovation within the team and planning processes.</li></ul>What We’re Looking For:<ul><li>Proven experience in managing teams within a planning or development context, preferably in local government.</li><li>Strong knowledge of strategic planning, policy frameworks, and large-scale development projects.</li><li>Excellent leadership, communication, and stakeholder engagement skills.</li><li>Ability to work collaboratively and manage multiple projects effectively.</li><li>Passion for sustainable development and community-focused planning.</li></ul>Why Join Us?<ul><li>Make a real impact on the future of East Herts.</li><li>Supportive and inclusive work environment.</li><li>Opportunities for professional development and career progression.</li><li>Competitive salary and benefits package.</li></ul>How to apply For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Martin Plummer (Service Manager - Development Management and Enforcement) (<a href="mailto:martin.plummer@eastherts.gov.uk" target="_blank">martin.plummer@eastherts.gov.uk</a>).Closing date: 30 November at MidnightInterviews will be held In early December. So, if you’re looking to make a difference in East Hertfordshire as a (job title), please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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Strategic Sites Team Leader

Job Title: School Planning Manager Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Hybrid working with base location at Farnham House Stevenage with regular travel across Hertfordshire to schools Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Do you want to make that difference?Education plays a vital role in the development of all children and young people, and we know it is something that residents feel passionately about.&nbsp; Our team has a key role, making sure that the needs of Hertfordshire’s children can be met within their local community.&nbsp; Our mission is to ensure that we have the right number of high-quality mainstream and specialist school places to offer children the opportunities to learn as closely as possible to where they live.<h4>About the role</h4>As a School Planning Manager in a small, well established, busy team you will line manage Senior School Planning Officers and work with a diverse range of stakeholders to secure good quality school places and play a key role in shaping Hertfordshire’s communities in the future. Our goal is to ensure access to quality education for all.Varied, challenging and rewarding. You will need to build relationships with key partners, both internally and externally including schools and district/borough councils. You will lead on a variety of complex projects, which are often high profile and politically sensitive.Different every day – this role requires a both a strategic thinker and someone with a proven track record of delivering change with a focus on improving outcomes for children and young people. A school planning manager will need to balance the delivery of immediate priorities such as meeting the need for more SEND places and the challenges presented by falling pupil numbers in mainstream schools, with longer term strategic goals, such as planning the education provision needed to serve future housing development over the coming decades. Strong analytical, communication and negotiating skills are critical in managing these varied priorities. This makes the role both challenging and rewardingYou will lead multidisciplinary workstreams and make sound recommendations to senior leaders and elected members to achieve outcomes and implement strategies.You will work cross functionally with the existing team who cover geographical areas of the county to ensure our statutory obligations are met through both the team and others to commission places in an ever changing and complex world.Working to the county council’s RISE values, you will work as part of a collaborative and supportive team to add your own stamp and shape future education provision in Hertfordshire to the benefit of families and young people.<h4>About you</h4>Essential:<ul><li>Your experience of a relevant field, such as school planning, town planning, project planning, or large-scale construction project exposure, with tangible results achieved through working with others,</li><li>Experience of formulating and implementing strategies either within a political environment or in a commercial role with links to government or local authorities.</li><li>A proven track record of leading and delivering complex projects with tangible results</li><li>Ability to negotiate effectively and influence others to achieve desired outcomes.</li><li>Strategic long-term thinking</li><li>The passion and motivation to make a difference to children and families across Hertfordshire.</li><li>Excellent communication and influencing skills</li><li>Ability to travel independently in and around Hertfordshire</li></ul>Desirable:<ul><li>Experience of successful people management. </li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM14 job profile. Please locate this via: Job profiles - Community servicesTo hear more about this opportunity please contact Kate Leahy for an informal discussion about the role.Interview Date: 12th &amp; 13th NovemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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School Planning Manager

Job Title: ARC Team Manager Starting Salary: £53,806 progressing to £59,497 per annum (pro rata for part time) Hours: 37.0 Location: Welwyn Garden City Contract Type:&nbsp;Permanent Directorate: Childrens Services<h4>About the team</h4>ARC (Attachment, Regulation &amp; Competency) Services is a countywide therapeutic trauma-based service run by Hertfordshire County Council.The ARC Short Breaks and Rapid Response teams fit within those Services alongside 2 other teams.Our focus is to support families to prevent a child entering the care system through our Short Breaks offer (for young people aged 11-17 under Section 17) and crisis response.The Lakes is the residential element of the services and provides 3 beds for planned admissions into the Short Breaks and 1 Rapid Response bed to be used for 24 hours in a crisis.Since 2009 we have grown and developed our services, and will continue to by introducing new therapeutic interventions to meet the needs of the families of Hertfordshire.<h4>About the role</h4>This role is unique in that it not only requires Ofsted registration for our Short Break service but also to have oversight and management of our Rapid Response team and bed, who respond to families in crisis out of hours.As ARC Team Manager you will oversee and manage both teams being responsible for recruitment, training and development of new staff as well as managing, supervision, performance and sickness.You will be required to provide a cost-effective service by ensuring you keep within budgets, consideration of staffing and managing occupancy levels.You will be required to assess, manage and mitigate risks when looking at compatibility of admissions into Short Breaks alongside the use of our Rapid Response bed in emergencies.Safeguarding will be at your forefront throughout to ensure the safety of young people and their families.As an holistic service you will be required to work in partnership with other agencies including social teams, health, education, CAMHS, police, Ofsted.You will be expected to communicate directly with families to develop / review / adapt the service they are receiving.You will be required to provide monthly data and information to the Service Manager presenting outcomes / stats and predictions.This role also includes being part of a Management on-call rota to provide advice and reassurance to teams out of hours, weekends and Bank holidays.<h4>About you</h4>Essential:<ul><li>Social Work Degree or residential management equivalent.</li><li>Experience of working in the residential sector.</li><li>Knowledge of Quality Standards and Ofsted Regulations.</li><li>Advanced knowledge of Safeguarding.</li><li>Ability to assess, manage and mitigate risk.</li><li>Leadership skills.</li><li>Experience in managing and supervising a staff team.</li><li>Confident communication skills to ensure an open holistic approach to the service offered.</li><li>Understanding of trauma · Flexibility with working hours is required to support teams and families during evening and weekends where needed. </li><li>Driving Licence and access to a vehicle. Desirable:</li><li>Understanding of budgets – training will be provided.</li><li>Ability to gather / present data.</li><li>Knowledge and experience working within ARC Framework / NVR or other therapeutic approaches</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC13 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Joanne Harris <a href="mailto:joanne.harris@hertfordshire.gov.uk" target="_blank">joanne.harris@hertfordshire.gov.uk</a>.Interview Date: 18th November and 19th November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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ARC Team Manager

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Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
Be part of the conversation and help us tell Hertsmere’s story
Are you a strategic communicator with a flair for creative storytelling and the confidence to advise senior leaders? Do you thrive on shaping messages that engage communities and protect an organisation’s reputation?&nbsp;
We’re looking for two experienced and motivated Senior Communications Officers to join our small but busy team. It’s an exciting time at Hertsmere, with new, resident-focused policies being developed and wide-reaching engagement taking place across our communities.
In this senior role, you will provide timely, professional communications advice to senior leaders and deliver campaigns and content that inform, engage and inspire. You will play a key role in communicating council decisions, supporting our values of transparency and trust, and enhancing our reputation.
You will be confident, politically astute and adaptable, with excellent writing skills and experience developing effective communication and engagement strategies. You will also be comfortable using digital and social media creatively to reach different audiences.
You will hold a professional qualification such as CIPR, NCTJ or an equivalent relevant degree, and have a strong portfolio demonstrating your strategic communications experience and ability to work with senior leaders.
One post offered on a permanent, full time basis (36 hours per week),with the second post offered on a 2 year fixed term, full time basis (36 hours per week).
Benefits include:
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27–32 days annual leave (depending on service), plus bank holidays</li>
<li>Local Government Pension Scheme</li>
<li>Flexi-leave – accrue hours for up to 2 extra days off per month</li>
<li>Free gym membership</li>
<li>Cycle schemes and free Beryl Bike rides for staff</li>
<li>Free wellbeing benefits (including yoga, flu jabs and health MOTs)</li>
<li>Employee Assistance Programme</li>
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The Council operates a hybrid working system where employees may work up to three days per week from home.
Closing date: Friday 7th November, 10am
Interviews: Monday 17th November and Tuesday 18th November
Please note: this vacancy may close early depending on the volume of suitable applications received, so we encourage you to apply at your earliest opportunity.
No Agencies – Direct Applications Only

Hertsmere Borough Council

Senior Communications Officer

Do you want to be at the forefront of shaping high-quality prosperous new communities?Are you a planning or project management professional looking for a new challenge and be involved in one of the country’s largest new garden town developments?Would you like to use your organisational skills to ensure development milestones are met and quality objectives are achieved?Are you passionate about supporting communities through change and helping them to understand development proposals?If so, we are looking to expand our Gilston Area Planning Team with a new role to help us ensure the Gilston Area development achieves a high-quality standard and meets the objectives and commitments made during the planning application process.The Gilston Area is a new development of 10,000 new homes plus community infrastructure that will take around 25 years to complete. Planning permission was granted in January 2025 that secures the delivery of the infrastructure needed to support a whole new community as well as financial contributions towards infrastructure beyond the development.When construction kicks off you will play a key part in ensuring that approved designs are implemented and that infrastructure is delivered on time and to a good quality. You will ensure that information required in the legal agreement is provided. You will inform stakeholders and local communities about construction milestones and workstreams as necessary.As the project progresses there will be multiple detailed planning applications and conditions to be approved. Keeping track of each workstream will be crucial to the Gilston Area Team and to the community. The RoleAs a senior planning project officer you will have experience of managing complex minor and major planning applications or planning policy projects or have experience of complex projects with multiple interested parties and workstreams.The role will involve you liaising with officers, developers and their agents, statutory bodies and stakeholders as well as with existing and new communities. As such, the ability to understand and relay sometimes complex concepts to a variety of audiences is key to providing a transparent and effective service.The ability to manage, record and report information is a key part of this role. The ability to understand legal documents and relay key elements in easy to understand language is a desired skill.Additionally, you will:<ul><li>keep up to date with case law, national and local policies and community needs to ensure that the planning process can deliver the best outputs and outcomes</li><li>Present monitoring reports to committees and in other public meetings such as Community Forums, Development Management Forums and Steering Groups. </li><li>Respond promptly to customers’ needs. </li><li>Provide guidance, training and support to other team members</li></ul>This role will require you to visit and inspect land and development sites and other locations both within and beyond the district.So, if you want to join us at the head of the curve and become an innovator, designer and environmentalist helping to plan a prosperous future for East Hertfordshire, then apply today! About YouTo be considered as a Senior Planning Project Officer, you will need:<ul><li>Experience dealing with major development proposals or multi-strand projects</li><li>Experience and understanding of the planning legal obligation process-</li><li>Project management experience</li><li>Experience dealing with planning issues and communicating these at committees and public meetings</li><li>Experience guiding, mentoring and supporting junior colleagues</li><li>A degree or post graduate qualification in Town and Country Planning, or equivalent such as project management or engagement</li><li>A current, valid driving licence, access to your own vehicle and the ability to travel across the district, occasionally at short notice</li></ul> Why Join Us?<ul><li>Make a real impact on the future of East Herts.</li><li>Supportive and inclusive work environment.</li><li>Opportunities for professional development and career progression.</li><li>Competitive salary and benefits package </li></ul>For an informal discussion regarding the Gilston Area role please contact Martin Plummer, Service Manager Development Management and Enforcement on (01992 532080) or Jenny Pierce, Gilston Area Team Leader on (07936 925718) To apply, please submit your CV and a cover letter outlining your suitability for the role by 7 November 2025. For more information, visit our website <a href="http://www.eastherts.gov.uk" target="_blank">www.eastherts.gov.uk</a> or contact the above officers.East Herts District Council are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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Senior Planning Project Officer (Compliance and Community Engagement)

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Learning and Communities Officer (P00893) Starting salary £30,756 pro rata with progression to £34,011 pro rata through annual increments subject to satisfactory service 22.5 hours per week We have a fantastic opportunity for an enthusiastic Learning and Communities Officer to join our team. With proven experience you will organise and deliver educational visits as well as a programme of learning-based events and activities in a museum environment. You will have excellent communication skills and be able to demonstrate a commitment to developing curriculum-based education sessions for schools at both sites of the Museum Service. This busy service runs two heritage sites. At Mill Green Museum and Mill we operate an 18th century working watermill alongside a social history museum set within the original miller’s house. At Welwyn Roman Baths, we show the remains of a 3rd century Anglo/Roman bathing suite, ingeniously preserved 9 meters under the A1M motorway. You will have the responsibility to lead a learning support team to encourage greater use of the museum service where there are exciting opportunities to further develop learning opportunities for schools, groups and other organisations across all ages. Having a good standard of English and Math’s, you will have proven experience of teaching. You will be able to show good organisation and IT skills with a positive approach to quality assurance and excellent customer service. You will have a flexible approach to working some weekends and evenings. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will be working across both sites at the delightful Mill Green Museum surrounded by beautiful grounds, and at the amazing Roman Bath House. You will receive the local government benefits including generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK. Closing date for applications is 16 November 2025. Assessment and interviews will be held on 25 November 2025. Keywords: Welwyn Hatfield Borough Council, museum, history, heritage, exhibitions, education, learning, events, community, Hertfordshire

Learning and Communities Officer (P00893)

Job Title: Transport Co-ordinator Starting Salary: £31,536 progressing to £34,433 per annum (pro rata for part time) Hours: 37 Location: Stevenage Contract Type:&nbsp;Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>The Integrated Passenger Transport Unit (IPTU) delivers transport for Adult Care Services and home to school transport, ensuring an accessible and cost-effective service for the residents of Hertfordshire. This will contribute to creating a cleaner, greener and more sustainable Hertfordshire.<h4>About the role</h4>Being an integral part of the Fleet Operations Team within the Integrated Passenger Transport Unit the Transport Coordinator&nbsp;is responsible for overseeing the provision of transport put in place to meet the service needs, and this includes the investigating of any issues reported on transport provided, management of staff resources and co-ordination between clients, families, establishments and the IPTU.We are looking for a confident individual, capable of using their initiative to work effectively in some complex and challenging situations.The key responsibilities include: • Coordinate daily transport operations for vulnerable service users and children across a defined area of Hertfordshire. • Manage and adjust routes, monitor fleet performance, and ensure cost-effective service delivery. • Provide out-of-hours cover on a rota basis (weekends and bank holidays). • Support vehicle and asset management alongside the Fleet Coordinator. • Respond to transport-related queries and input staff overtime on internal systems. • Liaise with carers, parents, social workers, and service providers to maintain service standards. • Use of HCC systems for fleet and staff management. Staff Management • Line manage the drivers/attendants and passenger assistants for the area covered, including daily supervision and absence cover. • Lead recruitment, onboarding, training, and performance reviews. • Ensure staff deliver safe, reliable, and high-quality care transport.<h4>About you</h4>Essential:<ul><li>Excellent writing and oral communication skills to deal with a wide range of customers, staff and service users</li><li>Knowledge and experience of vehicle routing and scheduling together with a broad knowledge of transport legislation</li><li>Experience of collating and interpreting data</li><li>Ability to identify the specific needs of the service user through the information provided in order to meet transport requirements</li><li>To work independently and with the team to provide an efficient and cost-effective service</li><li>Willingness to learn and adopt HCC policies and procedures</li><li>Computer literate, especially Microsoft 365</li><li>Good time management and organisational skills</li><li>Able to work flexibly to cover the out of hours requirements of the service</li><li>Driving licence essential as post holder is required to carry out spot checks/meetings at locations within the county&nbsp;</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM8 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact <a href="mailto:tina.bushell@hertfordshire.gov.uk" target="_blank">tina.bushell@hertfordshire.gov.uk</a> or <a href="mailto:stephen.morgan@hertfordshire.gov.uk" target="_blank">stephen.morgan@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 10th November held at Farnham House, StevenageBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Transport Co-ordinator

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Permanent Ref: B0123 &nbsp;An exciting opportunity has arisen as a shared resource between Dacorum Borough Council and Watford Borough Council as the Resilience Lead Officer for each organisation. The role will manage the appropriate plans and processes, to ensure that the response from a Critical Incident is robust and appropriate and compliments the response from other partner agencies. The Resilience Lead Officer will provide a lead in ensuring the Emergency Plans, policies and procedures and Business Continuity Plans are robust for each organisation. They will work in partnership with departmental managers to ensure that in the event of an Emergency or Business Continuity Incident, staff have been appropriately trained, equipped and have the plans and processes in place to respond to an incident and maintain the agreed levels of service for their areas of responsibility. The ability to manage their time equally between the two organisations and to build strong and meaningful relationships with colleagues and contractors is required as well as tact, diplomacy and the ability to negotiate.&nbsp; You will have excellent written and oral communication skills and be able to achieve defined performance targets. Applicants must have a driving licence that is valid in the UK. A Basic check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Interviews Date(s): 27th November 2025

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