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Job Description Capital Programme Resident Liaison Officer Salary: £33,531 - £38,052 per annum Grade: D Contract Type: Permanent Working Hours: Full Time, Monday – Friday - 37 Hours per Week&nbsp; Do you enjoy working out on site? Do you have the skills to effectively liaise with residents? This is not the average desk job……An excellent opportunity has become available within the Transforming Homes Team. We are now recruiting for a full time, contract position of Resident Liaison Officer. Our customers are at the heart of everything we do and as our Resident Liaison Officer, you’ll ensure our residents are regularly engaged with and consulted on works to be carried out to their properties and that it meets their satisfaction and our specification. You’ll work closely with colleagues and contractors to ensure seamless and prompt delivery of building work. In addition, you’ll set up and attend public meetings with residents, contractors and other colleagues to present investment proposals and maximise resident engagement. You’ll also act on behalf of residents, to ensure concerns, complaints and enquiries raised are effectively investigated and addressed, with outcomes communicated to those all involved. To be considered for this role, you’ll have experience of working in a front-line customer focused and high volume area with a good understanding of housing management issues and building /refurbishment projects. Key Responsibilities include: The RLO will act as the primary point of contact for residents affected by damp, mould, and condensation issues, ensuring effective communication, resident support, and efficient case progression. By strengthening resident engagement, the role will improve trust, reduce complaints, and support compliance with Awaab’s Law and the Housing Ombudsman’s Damp and Mould Spotlight Report recommendations. This role will be the frontline contact and customer care role for Thurrock’s revised damp and mould processes in line with Awaab’s law.&nbsp; The RLO will serve as a single point of contact for residents during their reports of Damp &amp; Mould and will: <ul> <li>Coordinate appointments, inspections, and works access.</li> <li>Communicate clearly about what works are planned and timescales.</li> <li>Provide proactive support to vulnerable residents, including referrals to welfare or tenancy management teams.</li> <li>Record and track resident feedback to improve service delivery.</li> <li>Ensure the service meets statutory timescales under Awaab’s Law (10 days for response, 7 days for remediation start).</li> <li>Assist the Project Team in proving necessary information and correspondence relating to Section 20 Consultations with leaseholders &nbsp;</li> <li>Act as resident liaison officer for all aspects related to legal repair</li> </ul> Key experience and skills required: <ul> <li>Able to use initiative and work pro-actively.&nbsp;</li> <li>A good sense of judgement, for example, in determining priorities and which issues should be brought to the attention of senior management.&nbsp;</li> <li>Able to develop and maintain effective working relationships.&nbsp;</li> <li>Organised; to work to deadlines.&nbsp;</li> <li>Advanced written and oral communication skills and proficiency in ICT.&nbsp;</li> <li>To behave in accordance with our values.&nbsp;</li> <li>Commitment to the principles of agile working, including the ability to work flexibly with regards to both hours of work and location, including remote and home working as required.&nbsp;</li> <li>Ability to travel to the Civic Offices and our partnering contractor offices, within the Borough.&nbsp;</li> </ul> DBS: Basic DBS is required for this post. Closing Date:&nbsp; Closing Date (Redeployment Only) 4th December 2025 Closing Date: Internal and External: 4th January 2026 Interview Date:&nbsp;TBC If you would like an informal chat about the position, please feel free to email Joanna Bale on&nbsp;<a href="mailto:jbale@thurrock.gov.uk" target="_blank">jbale@thurrock.gov.uk</a>&nbsp;&nbsp; Our vision – An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future. Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. To view the Job Profile and Person Specification please follow the link below: <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQCLwsQdGb9bT6H-L8dFA5o2AaWqlQ_5XCBLVTwvG3QX4GU?e=FPgHPR" target="_blank">Download Job Profile (PDF Document)</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Resident Liaison Officer

Job Description Job Title: EHCP Coordinator Salary:&nbsp;£33,531– £38,052&nbsp;per annum&nbsp;(pro rata if part-time) Grade:&nbsp;D Contract Type:&nbsp;Permanent&nbsp; Working Hours:&nbsp;37 hours per week&nbsp;&nbsp; We are seeking individuals with excellent communication skills and a collaborative, creative approach to working with professionals, children, young people, and their families. You must have the ability to analyse information from various sources and develop plans that empower children and young people to reach their full potential. Empathy for the challenges faced by young people and their families is essential, alongside the competence to assess and review the needs of vulnerable children and young people. Applicants should also bring relevant experience, knowledge, and a solid understanding of the SEND Code of Practice and its practical application. About the Role&nbsp; &nbsp; Corporate accountabilities: <ol> <li>To work with colleagues to achieve service plan objectives and targets</li> <li>To comply with data protection legislation and the council's Information Security Policy, including supporting policies</li> <li>To be willing and able to work in a flexible and agile way with regard both to hours of work and location of work, including remote and home working, as required, subject to service needs and requirements</li> <li>To participate in performance development, talent reviews and one-to-ones and to contribute to the identification of your own and team development needs and goals</li> <li>To actively promote and comply with the council's diversity and equality policies</li> <li>To ensure full compliance with the Health and Safety at Work Act 1974 etc., the council's Health and Safety Policy and all locally agreed safe methods of work</li> <li>To fully understand and be aware of the commitment to Section&nbsp;17 'Duty of the Crime and Disorder Act 1998 to prevent crime and disorder'</li> <li>At the discretion of the senior management, to undertake other activities as, from time to time, may be agreed consistent with the grade and nature of the role</li> <li>To undertake and maintain relevant mandatory training in line with legislation&nbsp;</li> </ol> Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> DBS Check: Enhanced with Children's Barred List Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;11th December 2025 Closing Date (Internal &amp; External): 4th January 2026 Interview Date: To Be Confirmed For an informal discussion regarding the post please contact Tina Martin, SEND Team Manager, QA &amp; CPD at <a href="mailto:tmartin@thurrock.gov.uk" target="_blank">tmartin@thurrock.gov.uk</a>&nbsp; To view the Job Profile and Person Specification please follow the link below: <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EbMEs4HF9MBEsAgEZowLt7ABY-9AFnf0_CdZ3M5t3MBM-A?e=BHKj3F" target="_blank">SEND_Co-ordinator_Job_Profile_July_25</a> Application Requirements As part of the Safer Recruitment process, Gap Management is&nbsp;required&nbsp;for all Safeguarding roles.&nbsp;Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under&nbsp;Miscellaneous Documents&nbsp;as part of your application.&nbsp;&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; <a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a>&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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SEND EHCP Co-ordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3074/Housing_Scheme_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Scheme_Officer_-_Candidate_Pack</a></li>
</ul>

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Are you up for a challenge? We are looking for an enthusiastic, IT literate, motivated individual to work as a Housing Scheme Officer within our Housing Scheme &amp; Finance team.
This is an exciting opportunity, working in a specialist intensive housing management team which is responsible for delivering a comprehensive customer centred enhanced housing management support service through its day to day management of Dartford Borough Council’s sheltered properties for older people. Please note that this is a remote worker role, based in and around Dartford’s sheltered housing schemes, and so efficient use of your time is essential to successfully achieve the many and varied tasks you will be responsible for throughout the day.
Previous experience in a similar role is desirable, as is an in-depth understanding of safeguarding issues, but full training will be provided to the successful applicant.&nbsp; Other key duties include signposting tenants to support services and helping tenants to maintain their independence.&nbsp; Managing low level anti-social behaviour from a variety of sources (not just the occupants of the building) is also an essential part of this role, as well as undertaking property management inspections and assisting with rent arrears recovery. You must be a good communicator who is able to plan and deliver your own agreed work programme, whilst working with and supporting your team colleagues.
You must be able to evidence the following skills and experience:
<ul>
<li>Efficient administration and exceptional organisation;</li>
<li>Self-motivation;</li>
<li>Excellent communication, both written and orally;</li>
<li>Health &amp; safety management within a communal living setting;</li>
<li>An understanding of Data Protection (GDPR) in a confidential working environment;</li>
<li>Confidence, enthusiasm, empathy and a flexible approach;</li>
<li>IT literacy, including Microsoft and Housing Management systems;</li>
<li> Participation in the out of hours Emergency Standby Call Out Duty Rota (mandatory) and requires a 20 minute response time.</li>
</ul>
A full driving licence and access to your own car is required for this post.
Please note that this role is based on site and home working/hybrid working does not apply.
Previous applicants need not apply.
This post is considered by DBC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.
“The Council is an Equal Opportunities Employer”.
Interviews to take place in week commencing 5th January 2026.&nbsp;

Dartford Borough Council

Housing Scheme Officer

Job Description Quality Assurance Officer – Housing Repairs and Maintenance Salary: £33,531 - £38,052 per annum Grade D Permanent Contract Full-time 37 Hours per Week&nbsp; Our customers are at the heart of everything we do.&nbsp; As one of our Quality Assurance Officers you will be required to liaise with staff across various departments, residents, and contractors on a daily basis, ensuring a high level of customer service. This is a varied, fast paced, demanding role which will include monitoring repair works through to completion, ensuring our customers are kept fully informed. To be considered, you will need to understand the importance of customer care and be able to demonstrate this in your dealings with issues that arise.&nbsp; You will also need to be proficient in dealing with customer complaints and writing formal responses. You will need to be flexible and adaptable, with the ability to multi-task, with an eye for detail.&nbsp; You will also need to be able to demonstrate working individually and as part of a team with excellent time management, to ensure that key roles and responsibilities are managed within agreed timeframes. Main duties include: <ul> <li>Lead the programming and co-ordination of inspections undertaken by the Housing Technical Services Team/Building Surveyors, which is essential in delivering works in a timely and efficient manner, in accordance with required policies and legislation. &nbsp;</li> <li>Investigating complaints and enquiries relating to all repair and planned maintenance programmes.&nbsp;&nbsp;</li> <li>Produce formal responses to our customers including residents, Cllr’s, MP’s and MEP’s, within agreed timeframes, which will require you to have highly developed verbal and written skills.</li> <li>Monitoring repair works through to completion, and ensuring customers are kept fully informed of outcomes and next steps.</li> </ul> Key experience and skills required; <ul> <li>Able to use initiative and work pro-actively.</li> <li>A good sense of judgement, for example, in determining priorities, and which issues should be brought to the attention of senior management.</li> <li>Able to develop and maintain effective working relationships.</li> <li>Organised; to work to deadlines.</li> <li>Advanced written and oral communication skills and proficiency in ICT.</li> <li>To behave in accordance with our values.</li> <li>Commitment to the principles of agile working, including the ability to work flexibly with regards to both hours of work and location, including remote and home working as required.</li> <li>Ability to travel to the Civic Offices and our partnering contractor offices, within the Borough.</li> </ul> Advert Closing Date: <ul> <li>Redeployment Only: 27th November 2025</li> <li>Internal &amp; External: 14th December 2025</li> </ul> Interview Date: To Be Confirmed If you would like an informal chat or more information, please contact Tracy Melvin;&nbsp;<a href="mailto:tmelvin@thurrock.gov.uk" target="_blank">tmelvin@thurrock.gov.uk</a> Why Thurrock?&nbsp;&nbsp; Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp; &nbsp;&nbsp; Our location&nbsp; Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents.&nbsp; We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests and marshes.&nbsp; Thurrock is&nbsp;just half an hour journey away from the centre of London by train and well connected by road.&nbsp; To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQCZTWBIcvSmTYReZuutjaQsAYWlvWbt2Drm6JX2T8atil4?e=cnXtlM" target="_blank">Download Job Profile (PDF Document)</a> “If you encounter an error message when opening the Job Profile link please refresh the error page”&nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Quality Assurance Officer - Housing Repairs & Maintenance

Job Description Job Title:&nbsp;Housing Registrations Officer Salary:&nbsp;£29,253– £32,736&nbsp;per annum Grade:&nbsp;C&nbsp; Contract Type:&nbsp;Fixed Term/Internal Secondment - 10 months maternity cover&nbsp; Working Hours: 37&nbsp;hours per week&nbsp;&nbsp; We are seeking a dedicated Housing Registrations Officer to join our Allocations Team. &nbsp;In this role, you will be responsible for assessing housing applications in line with policy to ensure eligibility and housing need. &nbsp;You will provide clear advice and guidance to residents navigating the housing register.&nbsp; Attention to detail, strong communication skills and the ability to work effectively as part of a team are essential. The successful candidate will be confident in updating internal systems and handling sensitive casework with accuracy and care. &nbsp;Experience using Objective and NEC Housing Management Systems is desirable. Due to the nature of this role, the ideal candidate will have an understanding of housing legislation, particularly in relation to our Allocations policy and eligibility criteria. &nbsp;This is a fast-paced environment that requires resilience, organisation, and solution-focused approach. DBS Check:&nbsp;A Basic Disclosure and Barring Service (DBS) check is required. Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Closing Dates:&nbsp; Redeployment Only: &nbsp;27th November 2025 Internal &amp; External Applications: 28th December 2025 Interview Date:&nbsp;To Be Confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact:&nbsp; Vicky Shaw -&nbsp;email&nbsp;<a href="mailto:sphill@thurrock.gov.uk" target="_blank">vshaw@thurrock.gov.uk</a> To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQAWTCGoHZ4QSK8nmkIFOUdOAUTGfMIcgUMhNyXqv2qCpsw?e=sZOQYK" target="_blank">Download Job Profile (PDF Document)</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Housing Registration Officer

What will you be doing?Family Hubs are part of Kent County Council’s offer to support to children and young people, aged 11-19 (SEND 25) and their families.Our local Family Hubs offer a broad and integrated range of early help services for families, which include midwifery, health visiting, parenting support and activities for children and young people.We have 56 Family Hubs across Kent, where we operate alongside our partners to support local communities.An exciting opportunity has arisen to join the newly formed Family Hub team in Gravesham District. The successful candidate will operate as a Family Hub Practitioner within the Family Hub team in an agile fashion at a variety of outreach settings (including home visiting) within a district providing 1:1 and group support to children, young people and their families. The role will work closely with integrated children’s services team and with a range of multi-agency partners including schools, police, district council and community organisations to provide support for vulnerable children, young people and their families. The post will facilitate and support peer groups and be knowledgeable to support and encourage children young people and their families to take advantage of the Family Hub Digital and Virtual offer and other routes of advice and guidance. They will be able to provide expert guidance to families about baby and child development to enable parents to support their child as they grow and achieve in health and education outcomes. You will be expected to work flexibly across the 0-19.(25 SEN)The role requires you to operate a whole family approach in your practice and work around the times of the family. As such, this post will be expected to work flexibly including, on occasions, at evening and weekends, and will be co-ordinated by management as required. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. Interviews week commencing 19th January 2026About youFor more information on this role, please contact: Amanda Turner Family Hub District Manager for Gravesham <a href="mailto:amanda.turner@kent.gov.uk" target="_blank">amanda.turner@kent.gov.uk</a>, 03000 411720About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Kent County Council

Family Hub Practitioner 11-19

Job Description Waste Collection Assistant&nbsp;(2 posts) Salary: £26,556 - £28,764 per annum&nbsp; Grade B Permanent&nbsp;Contract 37 Hours per Week&nbsp; We are looking for a reliable, self-motivated individual to join the Waste &amp; Recycling Team as a Waste Collection Assistant. As a Waste Collection Assistant of a small crew, you will have good communication and customer service skills to enable you to engage with colleagues and members of the public in a polite and professional manner. You must be a team player, quick learner and able to carry out a range of duties including: Use of the vehicles in cab devices, &nbsp;moving, handling and loading of refuse , recycling, garden and food waste. You will be expected to to work with minimum supervision.&nbsp; &nbsp; The work involves operating machinery and heavy manual labour therefore you must be physically fit and mobile.&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;4th December 2025</li> <li>External &amp; Internal :&nbsp;14th December&nbsp;2025</li> </ul> Interview Date: TBC DBS Check: A DBS Check is not required for this post. &nbsp; Please contact Samantha Murphy, waste Operations Manager <a href="mailto:samantha.murphy@thurrocl.gov.uk" target="_blank">samantha.murphy@thurrock.gov.uk</a>&nbsp;for more information or an informal chat To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQAJauceEu8sSoNKfKwJ2-wIAfYjP8ljiavKlvI6dF5pVkc?e=MN0RC9" target="_blank">Download Job Profile (PDF Document)</a> “If you encounter an error message when opening the Job Profile link please refresh the error page”&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Waste Collection Assistant

What will you be doing?Treetops offers overnight short breaks for children in Kent from the age of 5 to 18 years old, who have learning disabilities and/or Autism, and will have some additional support needs. These may include health related needs, behaviours of concern, and help with everyday tasks. We always support children to have fun with their friends and peers, to learn skills, make choices, and to be supported in a safe and nurturing environment, so that they, and their families, can have a break.You will be required to work on an ‘as and when required’ basis, dependent on the needs of the unit. We are looking for someone with excellent communication skills, be able to work as part of a busy team providing a high standard of care for the children and young people that we support, work with own initiative as well as with guidance. Working at a fast pace, always ensuring the child/ young person’s needs are kept paramount.To succeed in this role, we are looking for someone who has:<ul><li>To follow care plans whilst keeping them updated.</li><li>To be able to create factual reports.</li><li>To be willing to undertake training and put theory to practice.</li><li>To undertake personal care for the children/young people.</li><li>Proactive approach to own learning.</li><li>To communicate in an open honest manner.</li><li>To organise and deliver new opportunities of recreational and social experiences for children and young people.</li><li> Awareness of the Childrens Homes (England) Regulations 2015.</li><li>To have or willing to complete the Level 4 Diploma in Residential Childcare.</li></ul>In return we can offer you:A detailed induction and training programme, with an ongoing plan for developmentGenerous contributory pension schemeThis post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.Interviews will be conducted under the ‘Choosing with Care’ assessment process.About youIf you have any queries, please contact Mariama Addo:01322 626840<a href="mailto:Mariama.Addo@kent.gov.uk" target="_blank">Mariama.Addo@kent.gov.uk</a>About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Permanent Relief Children's Residential Worker 

What will you be doing?Treetops offers overnight short breaks for children in Kent from the age of 5 to 18 years old, who have learning disabilities and/or Autism, and will have some additional support needs. These may include health related needs, behaviours of concern, and help with everyday tasks. We always support children to have fun with their friends and peers, to learn skills, make choices, and to be supported in a safe and nurturing environment, so that they, and their families, can have a break.We are looking for someone with excellent communication skills, be able to work as part of a busy team providing a high standard of food ensuring that menus are created to meet the needs of the children and their dietary requirements. Working within a set Budget. To succeed in this role, we are looking for someone who has:<ul><li>To have awareness and training on food hygiene</li><li>To be able to create Menus to meet the dietary requirements and nutritious values for all and making meals inclusive.</li><li>To be willing to keep knowledge and training up to date in Level 3 Food Safety and putting into the practice.</li><li>To be willing to work with the team to create themed meals and events to enhance children’s experiences.</li><li>To be able to manage the stock of food that we keep within the unit, doing stock rotation and ordering of what is needed.</li></ul>In return we can offer you:A detailed induction and training programme, with an ongoing plan for development.28 days annual leave + bank holiday entitlement.Generous contributory pension scheme.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.Interviews will be conducted under the ‘Choosing with Care’ assessment process.About youIf you have any queries, please contact Mariama Addo:01322 626 840<a href="mailto:Mariama.Addo@kent.gov.uk" target="_blank">Mariama.Addo@kent.gov.uk</a>About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Cook

What will you be doing?Are you passionate about helping people? Do you want to actively support your community? Are you able to think innovatively whilst working in challenging situations?We have an exciting opportunity for a Enablement Support Worker with one of the country’s biggest and most diverse Local Authorities. Whether you are looking to start a career or develop an existing one in Health and Social Care then this is a job for you! We currently have an exciting opportunity to join the KEaH West Kent DGS Enablement Team. With an office based at Civic Centre, Gravesend and surrounding areas.The Kent Enablement at Home service is one of the leaders in its field. With excellent work benefits and one of the most comprehensive training programmes we believe in investing in both our staff as well as the residents of Kent. Enablement is all about taking an individual on a journey to independence or reducing the long-term care needs. This would be though planned support with aspects of daily living including personal care, whilst working for and alongside a structured team to include the Enablement Locality Organiser, Enablement Supervisors, Social Workers, Occupational Therapist and various multi agency partners in KCC and health. To succeed in this role, we are looking for someone who has: <ul><li>An empathetic and caring approach</li><li>Excellent interpersonal skills and experience of working with a diverse range of people and challenging situations</li><li>Skills to empower the people on our service to support them to reach their personal goals and maximise their independence</li><li>Ability to travel across the required geographical area in a timely and flexible manner at various times of the day</li><li>Ability to be flexible and adapt to the fast-changing business needs</li><li>Basic knowledge and understanding of computer-based systems</li><li>Willingness to learn and a proactive approach to their own development</li></ul>In return we can offer you: <ul><li>Enhancements for evening and weekend working &amp; Bank Holidays</li><li>Uniform, Phone and PPE all provided</li><li>Contracted Guaranteed Hours</li><li>Paid by shift not by call</li><li>Travel time paid &amp; Mileage paid at 45p per mile</li><li>Extensive Induction and ongoing training including Care Certificate and Diploma in Health &amp; Social Care</li><li>Regular 1-1 Supervision/support</li><li>Development opportunities through succession planning to move into other roles (whole of KCC)</li><li>KCC standard benefits as outlined in the Blue Book.</li></ul>We value different skillsets and recognise that career paths are fluid. Whether you aim to manage your own team of people or really hone your specialist skills and become an expert in your area, the opportunity to follow your career goals is available at Kent County Council.This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.The ability to travel across a wide geographical area in a timely and flexible manner at various times of the day (during shift hours) is essential. You should note that public transport is rarely a viable option as some rural areas of Kent often have limited public transport.About youFor further information and an informal chat about the role, please contact:Libby Gallier- Flexi Locality Organiser - 0300 041 3044 - <a href="mailto:libby.gallier@kent.gov.uk" target="_blank">libby.gallier@kent.gov.uk</a> About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Enablement Support Worker

Job Description Directorate: Adults &amp; Health&nbsp; &nbsp; Job Title: Care Coordinator - Community Team Location: Thurrock &nbsp; Grade: D&nbsp; &nbsp; &nbsp; Salary: £33,531 - £38,052 per annum Fixed-Term Contract 12 months Hours: 37 hours per week on a shift pattern consisting of earlies, lates and day shifts&nbsp; An opportunity has arisen for Care Coordinator to work in the Caring for Thurrock Community Team. The role is to work alongside team members who are responsible for managing the staff and service users within the service. &nbsp;Caring for Thurrock is the internal care department of Thurrock Council Adult Social Care and is responsible for provision of Care for Thurrock residents. The team is a Multi Disciplinary Team working alongside colleagues within the Health Service in providing long term and reablement care to service users within Thurrock. We provide care and support for clients in their own homes via single and double handed calls. The service provides care 16 hours a day throughout Thurrock – 07.00-23.00, 7 days per week. Full Driving Licence and access to your own vehicle required for working in the Community – mileage paid at 45p per mile. This role is mainly responsible for but not restricted to:- <ul> <li>Assessing and reviewing service users who have been assessed to receive a care package</li> <li>Managing staff cover</li> <li>Spot checking and supervising staff</li> <li>Supporting with the day to day tasks of the Residential setting</li> </ul> You must be able to work remotely and from sites within Thurrock as necessary to support the service.&nbsp; You will need to be able to collate information within Office 365 systems, spreadsheets etc and attend regular meetings with internal and external customers. Existing experience of using a rostering system is a preference.&nbsp;You will also need to be able to provide hands on care to service users when necessary. The type of person who will be suitable for this role will need to be organised and committed to meeting the tight deadlines that will be in place. Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> The Council supports the Covid-19 vaccination programme and encourages staff delivering front-line care services to take up the offer of double vaccination. DBS Check: A Disclosure and Barring Service (DBS) Check at Enhanced Level Plus Adults Barred List is required for this post.&nbsp; For an informal discussion about these posts, please contact Kayleigh Arthurton via email:&nbsp;<a href="mailto:karthurton@thurrock.gov.uk" target="_blank">karthurton@thurrock.gov.uk</a>&nbsp; Application Deadlines: Redeployment Only: 4th December 2025 Internal &amp; External Applications: 14th December 2025 Interviews will be held: TBC To view the Job Profile and Person Specification please follow the link below: <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EeVHNYE59JpPoEQbnyCUhzUB7kvvOuk_oye-ZZVWNuW6pA?e=AnwHTL" target="_blank">Download Job Profile (PDF Document)</a> “If you encounter an error message when opening the Job Profile link please refresh the error page” Application Requirements As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles.&nbsp;Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under&nbsp;Miscellaneous Documents&nbsp;as part of your application.&nbsp;&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications. &nbsp; <a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a> <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example&nbsp;</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Care Co-ordinator - Community Team

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1295/Park_Ranger_-_Candidate_Pack.pdf" target="_blank">Park_Ranger_-_Candidate_Pack</a></li>
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Are you up for a challenge? We are looking for an enthusiastic, motivated individual to work as part of the Dartford Borough Council Park Ranger Team within the highly respected, busy multi-functional Council Waste, Public Realm &amp; Enforcement Services section.
This is a uniformed role, working as part of a small team. Your focus will be on the Dartford Parks, other children’s playgrounds and open spaces and patrolling the Buccaneer Bay playground in Central Park, to a rota with other Park Rangers / Officers.
You will provide guardianship, security, reassurance and assistance to the public and be the eyes and ears of the Council and Police partners providing a friendly public face for the public. You will enforce byelaws and other relevant legislation including the issuing of Fixed Penalty Notices for offending behaviour such as dog fouling, littering, fly tipping, fly grazing and behaviour contained within the town’s Public Spaces Protection Order (PSPO). You will be required to assist in dealing with unauthorised encampments, the use of surveillance cameras and public events that occur throughout the year within the Borough’s parks and open spaces. This is a physically active role which involves patrolling parks and open spaces on foot, the moving and siting of various items of heavy equipment. You will provide a reassuring presence and assistance to park users, prevent and deter anti-social behaviour.
Occasional evening and Bank Holiday working will be required, for which an allowance is paid.
Patrolling is both on foot and with use of 4x4 vehicles to move between sites as necessary. You may be required to attend at Court if and when required. You will work with other agencies such as Kent Police and the Environment Agency and you will also be involved, on occasions, with the work of other Council officers who deal with parks and open spaces, enforcement, events, licencing, town centre management and will also assist other Enforcement Officers as directed.&nbsp;
You should hold a full driving licence. Previous experience of working in a law enforcement, security, community support or similar role is desirable.&nbsp;

Park Ranger

Job Description Job Title:&nbsp;Senior SEND Casework Officer Salary:&nbsp; £39,027 - £44,463 per annum Grade:&nbsp;E Contract Type:&nbsp;Permanent &nbsp; Working Hours:&nbsp;37 hours per week Thurrock Council is looking for a passionate and highly motivated individual who is committed to improving outcomes for children and young people with special educational needs and disabilities. Previous experience of working with children and young people with a range of special educational needs and disabilities (SEND) and their families is essential, as will a strong working knowledge of current SEND related legislation and the SEND Code of Practice.&nbsp; Experience and skills include: <ul> <li>Ensuring the local authority adheres to its policies, procedures and statutory responsibilities under the SEND legal framework.&nbsp;</li> <li>Overseeing the statutory assessment and review process to ensure high quality education, health and care plans are created and that annual reviews are managed in line with statutory requirements.</li> <li>Providing expert guidance, advice and support to parents, families, education providers, and colleagues on SEND matters.&nbsp;</li> <li>Working with various professionals, including those in education, health and social care and partner agencies.</li> <li>Delivering supervisory and leadership support to SEND EHCP Coordinators and junior colleagues, providing informal and formal supervision and support with managing their workloads and navigating local authority procedures.&nbsp;</li> <li>Ensure that all casework is carried out to the highest standards and fully meets the local authority statutory functions in terms of quality and timescales.</li> <li>To amend, check and quality assure education, health and care plans, ensuring that plans identify clear outcomes for children and young people. &nbsp;</li> </ul> DBS: Enhanced Level is required for this post. Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;11th December 2025 Closing Date (Internal &amp; External):&nbsp;4th January 2026 Interview Date: To be confirmed&nbsp; Additional Information&nbsp; If you have any questions about the role or interview process, please contact Tina Martin, SEND Team Manager at <a href="mailto:tmartin@thurrock.gov.uk" target="_blank">tmartin@thurrock.gov.uk</a>&nbsp; To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/ERBjfpdByZpHnmdn1XhjHdEB5vaULnHo7wa4yM6fAspHKw?e=t3IVnz" target="_blank">Download Job Profile (PDF Document)</a> If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; Application Requirements As part of the Safer Recruitment process, Gap Management is&nbsp;required&nbsp;for all Safeguarding roles.&nbsp;Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under&nbsp;Miscellaneous Documents&nbsp;as part of your application.&nbsp;&nbsp; <a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a>&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Senior SEND Casework Officer

Job Description Homeownership Services Manager&nbsp; Starting Salary: £63,393 per annum Grade: H Permanent Contract 37 Hours per Week&nbsp; Thurrock is an exciting place to live and work. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have retail and leisure that is among the best, with the magnificent Lakeside, and breath-taking countryside all around. There is over 1,000 acres of land ready for commercial development and there are likely to be 30,000 new homes built with transport links that can get you into London and other parts of the UK quickly and easily.We are an area of massive growth; £6bn has already been invested by the private sector in Thurrock. We have seen 7,000 new jobs created, with a further 30,000 anticipated in the next 20 years, and 1,170 new businesses in the borough, with leading centres in ports and logistics, retail, and creative industries.&nbsp;Thurrock Council’s Homeownership Service has an exciting opportunity to join an established housing department as Homeownership Services Manager. This is a management position within the Place Directorate, responsible for leading a team to deliver high-quality leasehold management, service charge setting and Right to Buy administration to support Council leaseholders while ensuring compliance with relevant housing regulations and legislation.Thurrock Council manages a diverse homeownership portfolio, consisting of leasehold, and freehold properties across the borough. This portfolio presents a unique opportunity to engage with a range of tenure types, ensuring that leaseholders and homeowners receive excellent service.This role provides a unique challenge for an initiative-taking and strategic leader with a vision for improving homeownership services. The successful candidate will be responsible for driving service improvements, ensuring financial accuracy in service charges, and maintaining strong relationships with leaseholders and key stakeholders.A key part of the role will be championing customer engagement, ensuring leaseholders are well-informed and that their voices are heard in decision-making processes. They will lead on ensuring transparency in billing, managing disputes effectively, and implementing best practices in leasehold services.We are seeking an initiative-taking individual who can self-manage their time effectively while also working collaboratively with other housing teams to enhance homeownership service delivery. You must have the ability to develop policies, manage financial risks, and support members of the homeownership team to meet targets.The successful candidate would have a strong understanding of homeownership legislation, economic management, and dispute resolution, and would be expected to hit the ground running in this role.A Disclosure and Barring Service (DBS) Check is not required for this post.&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;27th November 2025</li> <li>Internal &amp; External:&nbsp;14th December 2025&nbsp;</li> </ul> Interview Dates:&nbsp;To Be ConfirmedWe reserve the right to withdraw the role at any time - Candidates may be invited to interview upon submitting a complete application.&nbsp;Previous applicants need not re-apply.&nbsp; To view the Job Profile and Person Specification please follow the link below: &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EcX1Op-u-IlFnWiNIT32IvsBW5njKKUb-5oS3cLgy6Psew?e=s2mBrA" target="_blank">Download Job Profile (PDF Document)</a> “If you encounter an error message when opening the Job Profile link please refresh the error page”About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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14 Jobs in Grays, UK