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Role: Social Worker (Fixed Term - Until July 2026)
Division: Supporting Families Division
Team- Permanency, Assessment &amp; Support Team 
Salary: Grade I-K - £45,852 - £57,495 plus travel allowance of £1,340 per annum
Location: LBTH Town Hall, 106 Whitechapel Road, London E1 1BJ
About Us
We believe that the best place for children is to be&nbsp;raised within their own families, immediate or wider,&nbsp;wherever it is safe and appropriate to do so.​ In Tower Hamlets, we are committed to&nbsp;building&nbsp;relationships and strengthening families&nbsp;by working&nbsp;with&nbsp;people in a compassionate and understanding&nbsp;way.&nbsp;​
We are&nbsp;ambitious&nbsp;for Tower Hamlets children and&nbsp;families and endeavour for every child and young&nbsp;person to be&nbsp;healthy, safe and successful.
Tower Hamlets is a progressive, ambitious and diverse place to work. We place children and families at the heart of everything that we do and are relentless in our pursuit of positive outcomes for all.
Our Better Together Practice Framework is based on the ideas and concepts which underpin Restorative Practice and draws from other strength-based approaches, such as Systemic and Trauma Informed Practice
Our C-Change approach: Connect, Curious, Community, Co-Produce, Collaborate, Check&nbsp;sets out “6 Cs ” for our work with children, young people, their parents and carers, and each other.
About the Role
We are seeking an experienced, qualified social worker to join our very enthusiastic and dedicated kinship team on a permanent basis. The main duties of the team is to undertake Viability Assessments, Special Guardianship/Kinship Assessments and Support Plans to court. The role will also require ongoing support of special guardians/kinship carers pre and post final order as well as present prospective kinship foster carers and the assessment to a permanency panel. This will include supporting children and families through transitions and providing post special guardianship order support.
This vital work enables children to remain safely in the family network free from significant harm to sustain their family and friends links and relationships. The service is committed to ‘child first’ principles, an approach for which collaboration with children, families and multi-agency partners is at the heart of everything we do.&nbsp;This is an exciting time for Kinship Care on both a local and national level.
About You
<ul>
<li>Have working knowledge of the framework within which social care operates, inclusive of legislation and national guidance and procedures specific to this post</li>
<li>A nationally recognised or other social work England recognised social work qualification</li>
<li>Have at least 1 year of post-qualifying experience in a statutory Children’s Social Care setting</li>
<li>Experience undertaking kinship assessments and providing support</li>
</ul>
You will have a strong vision, be self-motivated with the ability to work individually and as part of a team of assessing social workers. Suitable candidates will also be skilled interpersonally while delivering high quality, analytical assessments.&nbsp;You will have knowledge of:
Children Act 1989 <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.legislation.gov.uk%2Fukpga%2F1989%2F41%2Fsection%2F14A&amp;data=05%7C02%7CNazma.Rabbani%40towerhamlets.gov.uk%7Cd5d01ca27587443a36a408dc15dbf718%7C3c0aec87f983418fb3dcd35db83fb5d2%7C0%7C0%7C638409281687852461%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=jJivL6yNbzbFqine7UqUKihMhUaLGc9fS0YxwO4Wx%2B0%3D&amp;reserved=0" target="_blank">https://www.legislation.gov.uk/ukpga/1989/41/section/14A</a>
Special Guardianship Regulation <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.legislation.gov.uk%2Fuksi%2F2005%2F1109%2Fcontents%2Fmade&amp;data=05%7C02%7CNazma.Rabbani%40towerhamlets.gov.uk%7Cd5d01ca27587443a36a408dc15dbf718%7C3c0aec87f983418fb3dcd35db83fb5d2%7C0%7C0%7C638409281688008731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=AtnwoPcQ5FanblksS9Aa3refEFg%2BsAX3grtHrURZ7SM%3D&amp;reserved=0" target="_blank">https://www.legislation.gov.uk/uksi/2005/1109/contents/made</a>
Care Planning Regulations 2010 <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.legislation.gov.uk%2Fuksi%2F2010%2F959%2Fcontents%2Fmade&amp;data=05%7C02%7CNazma.Rabbani%40towerhamlets.gov.uk%7Cd5d01ca27587443a36a408dc15dbf718%7C3c0aec87f983418fb3dcd35db83fb5d2%7C0%7C0%7C638409281688008731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=lYRuPHZxOB%2F9%2B3kcnAj3PM4USf8HvxHBBwYA971yeqc%3D&amp;reserved=0" target="_blank">https://www.legislation.gov.uk/uksi/2010/959/contents/made</a>
Championing Kinship Care Strategy <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fchampioning-kinship-care-national-kinship-care-strategy&amp;data=05%7C02%7CNazma.Rabbani%40towerhamlets.gov.uk%7Cd5d01ca27587443a36a408dc15dbf718%7C3c0aec87f983418fb3dcd35db83fb5d2%7C0%7C0%7C638409281688008731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=LRX7MD0O2%2F2Bp50LdGYd9CDGgu6%2B8o4EbKaDHH0Aoik%3D&amp;reserved=0" target="_blank">https://www.gov.uk/government/publications/championing-kinship-care-national-kinship-care-strategy</a>
Kinship Care Statutory Guidance for Local Authorities October 2024
<a href="https://assets.publishing.service.gov.uk/media/670d3ed5e84ae1fd8592f2fa/Kinship_Care_-_statutory_guidance_for_local_authorities__October_2024.pdf" target="_blank">Kinship care: statutory guidance for local authorities</a>
Our Offer
We've been working hard to make Tower Hamlets a great place to practice social work.&nbsp;We will help you to develop excellent social work practice, leading to career advancement at your own pace. We are committed to developing excellent practitioners and making Tower Hamlets an employer of&nbsp;choice.&nbsp;
We offer a competitive salary - £45,852 - £57,495 plus travel allowance of £1,340 per annum and season ticket loan. We are committed to developing excellent Social Work practitioners and if you choose to work with us you will benefit from:
<ul>
<li>Up to 29 days annual leave rising to 33 days with 5 years continual service and 8 bank holidays</li>
<li>A manageable and diverse caseload and good quality reflective supervision</li>
<li>
Coaching and support from our well-established Learning Academy, and the opportunity to practice within our bespoke practice model Better Together, which encompasses restorative, systemic and trauma informed practice principles Core, elective, flexible and specialist learning pathways, as well as clear development pathways for every stage of your social work career</li>
<li>
Opportunities to develop your practice, with a clear framework for career development/leadership programme</li>
<li>Opportunities for agile/flexible working&nbsp;</li>
<li>
Discounted gym/Costco membership, access to free eye test, Cycle to work scheme, Rent deposit scheme and &amp; You at Work discounts and many other benefits</li>
</ul>

How to Apply
Please complete application via our recruitment portal
Closing date: 9th October 2025
Shortlisting: 10th October 2025
Interview: Wednesday 22nd October (all day) and Thursday 23rd October (morning)
Should you wish to have an informal discussion regarding this opportunity you are welcome to contact Silvius Brasville (Team Manager) or Casey Guilbeau (Team Manager) at <a href="mailto:silvius.brasivlle@towerhamlets.gov.uk" target="_blank">silvius.brasivlle@towerhamlets.gov.uk</a> or <a href="mailto:lucinda.ansah@towerhamlets.gov.uk" target="_blank">lucinda.ansah@towerhamlets.gov.uk</a>&nbsp;&nbsp;
Additional Details
Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.
Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of&nbsp;race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender,&nbsp;gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.&nbsp;We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.&nbsp;
We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.
We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;
________________________________________________________________________________________________________&nbsp;
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

London Borough of Tower Hamlets

Social Worker - Permanency and Adoption Support Team (PAST)

<ul></ul>





Waste Enforcement Officer x1 
About the Role 
An exciting opportunity has arisen to join Enfield Council’s Waste Enforcement Team. This high-profile role is at the frontline of tackling environmental crime, helping to keep our borough clean, safe, and welcoming for everyone. 
You will play a key role in seeking long-term solutions to persistent problems and working with partners to deter repeat offending. 
Key Responsibilities 
As a Waste Enforcement Officer, you will: 
 
 - Lead investigations into waste and environmental offences, including fly-tipping, littering, storage and presentation of domestic and commercial waste. 
 - Gather evidence, prepare case files, and present evidence in court. 
 - Issue Fixed Penalty Notices (FPNs), statutory notices, and Community Protection Notices where appropriate. 
 - Conduct witness and suspect interviews in line with PACE. 
 - Deploy mobile CCTV cameras and seize vehicles involved in waste crime. 
 - Respond to service requests, councillor enquiries, FOIs in a professional and timely manner. 
 - Work in partnership with the Police, internal council teams, and external agencies. 
 - Engage with residents and businesses to encourage compliance and prevent environmental crime. 
 
Essential Skills and Experience 
We are looking for a proactive and motivated enforcement officer who can demonstrate: 
 
 - Experience in issuing FPNs, legal notices, and preparing documentation for court proceedings. 
 - Knowledge of the Environmental Protection Act 1990, Anti-social Behaviour, Crime and Policing Act 2014, Control of Pollution Act, and PACE. 
 - Strong IT skills, with confidence in using MS Office and case management systems. 
 - Excellent customer care skills, with the ability to deal sensitively and professionally with residents, businesses, councillors, and partner agencies, often in challenging situations. 
 - Strong interpersonal and problem-solving skills, with the ability to communicate clearly, resolve conflicts, and seek sustainable solutions. 
 - A pragmatic, professional approach to investigations and enforcement work with ability to work independently across the borough as part of day-to-day duties. 
 
Contact Details - 
If you would like to know more about the role, please contact Esther Hughes on 020 8132 2147 or Charles LeBesque on 020 8132 0926 for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Farida Uddin on 0208 132 1027 or email <a href="mailto:farida.uddin@enfield.gov.uk" target="_blank">farida.uddin@enfield.gov.uk</a> 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Waste Enforcement Officer

<ul></ul>





We believe that the best place for children is to be raised within their own families, immediate or wider, wherever it is safe and appropriate to do so. In Tower Hamlets we are committed to building relationships and strengthening families by working with people in a compassionate and understanding way. We are ambitious for Tower Hamlets children and families and endeavour for every child and young person to be healthy, safe and successful.Tower Hamlets is a progressive, ambitious and diverse place to work. We place children and families at the heart of everything that we do and are relentless in our pursuit of positive outcomes for all.Our Better Together&nbsp;Practice Framework is based on the ideas and concepts which underpin Restorative Practice and draws from other strength-based approaches, such as Systemic and Trauma Informed PracticeOur C-Change approach: Connect, Curious, Community, Co-Produce, Collaborate, Check,&nbsp; sets out “6 Cs ” for our work with children, young people their parents and carers, and each other. We are looking to recruit a Parent &amp; Carer Support Worker on a Fixed Term Contract for one year.Your RoleThe co-located Exploitation Service have an exciting opportunity to work directly with parents and carers of children and young people who are at risk of harm outside of the home. The purpose of the role is to provide support to a cohort of parents and carers of children who are at risk of exploitation and serious youth violence. It is also to prevent offending and re-offending by young people by providing an effective service to young people and their carers. Furthermore, to raise awareness with children, families, communities and professionals around the issues of exploitation, serious youth Violence and associated risks.You will be working within the multi-agency Exploitation Team where we are developing an innovative harm outside the home approach to issues around exploitation, missing and serious youth violence. You will need good people skills and experience of engaging young people effectively. You will have a caring nature and an ability to work creatively in an effort to engage parents and carers who are at risk of harm outside of the home. You will be able to work within a team approach and with other professionals and local organisations to identify and address the issues that young people face as a result of exploitation and serious youth violence, this will be underpinned by empowering, anti-oppressive, trauma informed and culturally competent practice (training will be provided for this). Additional DetailsTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.&nbsp;We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

Parent & Carer Support Worker

<ul></ul>





Role: Children’s Social Worker - Family Support and ProtectionDivision: Supporting Families DivisionSalary: Grade I-K - £45,852 - £57,495 plus&nbsp;travel allowance of £1,340 per annumContract: PermanentLocation: LBTH Town Hall, 106 Whitechapel Road, London E1 1BJAbout UsWe believe that the best place for children is to be&nbsp;raised within their own families, immediate or wider,&nbsp;wherever it is safe and appropriate to do so.​ In Tower Hamlets we are committed to&nbsp;building&nbsp;relationships and strengthening families&nbsp;by working&nbsp;with&nbsp;people in a compassionate and understanding&nbsp;way.&nbsp;​We are&nbsp;ambitious&nbsp;for Tower Hamlets children and&nbsp;families and endeavour for every child and young&nbsp;person to be&nbsp;healthy, safe and successful.Tower Hamlets is a progressive, ambitious and diverse place to work. We place children and families at the heart of everything that we do and are relentless in our pursuit of positive outcomes for all.Our Better Together Practice Framework is based on the ideas and concepts which underpin Restorative Practice and draws from other strength-based approaches, such as Systemic and Trauma Informed PracticeOur C-Change approach: Connect, Curious, Community, Co-Produce, Collaborate, Check, &nbsp;sets out “6 Cs ” for our work with children, young people their parents and carers, and each other. About the RoleWe are recruiting experienced social workers for our front door service in Family Support and Protection Teams.If you are passionate about building relationships with children and families at their first contact with Children’s Social Care, focused on working towards positive outcomes for children and have&nbsp;at least 1 year of post-qualifying experience in a statutory Children’s Social Care team, we would love you to apply.Family Support and Protection Service (FSP) consists of 10 social work teams. Family Support and Protection undertake child in need work, child protection work, alongside court work. This enables social workers to gain a good understanding of statutory work, but we also work closely with schools, health and voluntary organisations that formulates good partnership working with the ultimate aim of safeguarding and supporting children, young people and their families. About You<ul>
<li>Have working knowledge of the framework within which social care operates, inclusive of legislation and national guidance and procedures specific to this post</li>
<li>Have knowledge of statutory work with children, including children in need, child protection, children looked after and court work. Knowledge of different types of interventions in family support</li>
<li>A nationally recognised or other social work England recognised social work qualification</li>
<li>Have at least 1 year of post-qualifying experience in a statutory Children’s Social Care setting</li>
</ul> Our BenefitsWe've been working hard to make Tower Hamlets a great place to practice social work.&nbsp;We will help you to develop excellent social work practice, leading to career advancement at your own pace. We are committed to developing excellent practitioners and making Tower Hamlets an employer of&nbsp;choice.&nbsp;We offer a competitive salary - Grade I-K - £45,852 - £57,495 plus&nbsp;travel allowance of £1,340 per annumWe offer brand new state-of-the-art offices in the heart of the east end with great transport connections. We have fantastic transport links – Tower Hamlets town hall is directly opposite Whitechapel Station, putting all of London within easy reach of the town hall.&nbsp;Our employees are put on the Local Government Pension Scheme. This is a career average salary scheme, so your pension benefits are guaranteed and do not depend on how investments perform. We pay into the fund on your behalf.&nbsp;We have a generous annual leave entitlement starting at&nbsp;29 working days, rising to 33 days with 5+ years' service, in addition to bank holidays and an additional 3 days at Christmas.&nbsp;&nbsp;We positively encourage flexible working and work life balance aimed at supporting individual employee requirements within the context of meeting service needs.&nbsp;&nbsp;We have a number of money-saving schemes, including a rent deposit scheme (which offers staff an interest free loan to help pay rent deposits) and season ticket loan scheme (interest-free loans to help staff when purchasing travel season tickets).&nbsp;You will also benefit from:<ul>
<li>A manageable and diverse caseload and good quality reflective supervision</li>
<li>
Coaching and support from our well-established Learning Academy, and the opportunity to practice within our bespoke practice model Better Together, which encompasses restorative, systemic and trauma informed practice principles Core, elective, flexible and specialist learning pathways, as well as clear development pathways for every stage of your social work career</li>
<li>
Opportunities to develop your practice, with a clear framework for career development/leadership programme</li>
<li>Opportunities for agile/flexible working&nbsp;</li>
</ul> How to ApplyWe have simplified our application process, please complete a short application on our online application system and upload your CV. Closing date: This role is closing for applications on the 22nd October 2025 (midnight)Test Stage: If successfully shortlisted, you will be invited to partake in stage 1 and 2 of the interview process (a group challenge and written exercise) on 30th October 2025.Interview: If successful in test stage 1 and 2, you will then be invited for a panel interview on the 7th November 2025.Please keep these dates free For further information regarding the role, please contact:Stuart Andrews at <a href="mailto:Stuart.Andrews@towerhamlets.gov.uk" target="_blank">Stuart.Andrews@towerhamlets.gov.uk</a> or&nbsp;Jaishree Bisht at <a href="mailto:Jaishree.Bisht@towerhamlets.gov.uk" target="_blank">Jaishree.Bisht@towerhamlets.gov.uk</a> Additional DetailsTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of&nbsp;race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender,&nbsp;gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.&nbsp;We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.&nbsp;We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;________________________________________________________________________________________________________&nbsp;This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Children’s Social Worker - Family Support and Protection

<ul></ul>





Role: Children’s Social Worker - Assessment &amp; InterventionDivision: Supporting Families DivisionSalary: Grade I-K - £45,852 - £57,495 plus&nbsp;travel allowance of £1,340 per annumContract: PermanentLocation: LBTH Town Hall, 106 Whitechapel Road, London E1 1BJAbout UsWe believe that the best place for children is to be&nbsp;raised within their own families, immediate or wider,&nbsp;wherever it is safe and appropriate to do so.​ In Tower Hamlets we are committed to&nbsp;building&nbsp;relationships and strengthening families&nbsp;by working&nbsp;with&nbsp;people in a compassionate and understanding&nbsp;way.&nbsp;​We are&nbsp;ambitious&nbsp;for Tower Hamlets children and&nbsp;families and endeavour for every child and young&nbsp;person to be&nbsp;healthy, safe and successful.Tower Hamlets is a progressive, ambitious and diverse place to work. We place children and families at the heart of everything that we do and are relentless in our pursuit of positive outcomes for all.Our Better Together Practice Framework is based on the ideas and concepts which underpin Restorative Practice and draws from other strength-based approaches, such as Systemic and Trauma Informed PracticeOur C-Change approach: Connect, Curious, Community, Co-Produce, Collaborate, Check, &nbsp;sets out “6 Cs ” for our work with children, young people their parents and carers, and each other. About the RoleWe are recruiting experienced social workers for our front door service Assessment and Intervention and Family Support and Protection Teams.If you are passionate about building relationships with children and families at their first contact with Children’s Social Care, focused on working towards positive outcomes for children and have&nbsp;at least 1 year of post-qualifying experience in a statutory Children’s Social Care team, we would love you to apply.Assessment and Intervention&nbsp;-You will work as part of a fast-past team responding to child protection needs and undertaking child and family assessments. Under the guidance of your team manager, your team will be on duty every 4/5 weeks.You will support children and families through the assessment process, up to co-producing step-down, Child in Need and Child Protection plans. Previous experience of Section 47 investigations and child and family assessments are desirable. About You<ul>
<li>Have working knowledge of the framework within which social care operates, inclusive of legislation and national guidance and procedures specific to this post</li>
<li>Have knowledge of statutory work with children, including children in need, child protection, children looked after and court work. Knowledge of different types of interventions in family support</li>
<li>A nationally recognised or other social work England recognised social work qualification</li>
<li>Have at least 1 year of post-qualifying experience in a statutory Children’s Social Care setting</li>
</ul> Our BenefitsWe've been working hard to make Tower Hamlets a great place to practice social work.&nbsp;We will help you to develop excellent social work practice, leading to career advancement at your own pace. We are committed to developing excellent practitioners and making Tower Hamlets an employer of&nbsp;choice.&nbsp;We offer a competitive salary - Grade I-K - £45,852 - £57,495 plus&nbsp;travel allowance of £1,340 per annumWe offer brand new state-of-the-art offices in the heart of the east end with great transport connections. We have fantastic transport links – Tower Hamlets town hall is directly opposite Whitechapel Station, putting all of London within easy reach of the town hall.&nbsp;Our employees are put on the Local Government Pension Scheme. This is a career average salary scheme, so your pension benefits are guaranteed and do not depend on how investments perform. We pay into the fund on your behalf.&nbsp;We have a generous annual leave entitlement starting at&nbsp;29 working days, rising to 33 days with 5+ years' service, in addition to bank holidays and an additional 3 days at Christmas.&nbsp;&nbsp;We positively encourage flexible working and work life balance aimed at supporting individual employee requirements within the context of meeting service needs.&nbsp;&nbsp;We have a number of money-saving schemes, including a rent deposit scheme (which offers staff an interest free loan to help pay rent deposits) and season ticket loan scheme (interest-free loans to help staff when purchasing travel season tickets).&nbsp;You will also benefit from:<ul>
<li>A manageable and diverse caseload and good quality reflective supervision</li>
<li>
Coaching and support from our well-established Learning Academy, and the opportunity to practice within our bespoke practice model Better Together, which encompasses restorative, systemic and trauma informed practice principles Core, elective, flexible and specialist learning pathways, as well as clear development pathways for every stage of your social work career</li>
<li>
Opportunities to develop your practice, with a clear framework for career development/leadership programme</li>
<li>Opportunities for agile/flexible working&nbsp;</li>
</ul> How to ApplyWe have simplified our application process, please complete a short application on our online application system and upload your CV. Closing date: This role is closing for applications on the 22nd October 2025 (midnight)Test Stage: If successfully shortlisted, you will be invited to partake in stage 1 and 2 of the interview process (a group challenge and written exercise) on 30th October 2025Interview: If successful in test stage 1 and 2, you will then be invited for a panel interview on the 7th November 2025.Please keep these dates free. For further information regarding the role, please contact:Assessment and Intervention&nbsp;- Habon Ibrahim-Osman at <a href="mailto:Habon.Ibrahim-Osman@towerhamlets.gov.uk" target="_blank">Habon.Ibrahim-Osman@towerhamlets.gov.uk</a> or&nbsp;Cindy Abbey at <a href="mailto:Cindy.Abbey@towerhamlets.gov.uk" target="_blank">Cindy.Abbey@towerhamlets.gov.uk</a> Additional DetailsTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of&nbsp;race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender,&nbsp;gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.&nbsp;We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.&nbsp;We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;________________________________________________________________________________________________________&nbsp;This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Children's Social Worker - Assessment & Intervention

Job Title: Qualified Youth Justice Social Worker x2 Starting Salary: £37,035 progressing to £40,476 per annum + Market Enhanced Payment &amp; Welcome Payment* Hours: 37 per week Base Location*&nbsp; Contract Type: Permanent Directorate: Childrens Services<ul><li>West - Base location; Apsley, Hemel Hempstead - covering Watford, Three Rivers and Hertsmere.</li><li>East - Base location; Farnham House, Stevenage - covering East Herts and Broxbourne You will be able to select your preference on application.</li></ul> <h4>About the team</h4>We are seeking a qualified Social Worker to join Hertfordshire’s Youth Justice Service to work with children aged 11-18 who have received a Court Order.Hertfordshire Youth Justice Service is undergoing an exciting transition, evolving from its integration within children's social care to becoming a centralised service. We are thrilled to offer an exceptional opportunity for a talented Youth Justice Social Worker to join us. If you are passionate about shaping the future of youth justice and driving positive change, we invite you to be part of our dynamic team.This role provides the opportunity to work with a skilled, motivated and dedicated workforce, who are passionate about supporting children to desist from offending through robust assessment, risk management and delivery of tailored interventions. &nbsp;<h4>About the role</h4>To work in partnership with Children’s Services staff and other statutory and voluntary agencies, to provide robust programmes for children subject to court orders requiring skilled case management, to meet National Standards to reduce and manage risk to the public and prevent further offending.<ul><li>To manage a caseload of complex children open to Youth Justice on a community court Order, custody and resettlement.</li><li>Through appropriate assessment of risk and risk management to develop, provide, co-ordinate and monitor programmes of intervention for children subject to court Orders in order to prevent further offending in accordance with evidence-based practice.</li><li>To contribute to the delivery of the full range of services for children, their families and victims within Youth Justice Services.</li><li>Participate in wider team activities such as operational duty and court cover, including evenings and weekends of programme operation.</li><li>Work in partnership with staff and managers and with the parents/carers and families of children to ensure consistency with programme arrangements and to maximise the benefits of individual programmes for children. To</li><li>To maintain accurate and timely comprehensive case management information on ChildView and comply with deadlines and statutory standards and requirements.</li><li>Provide high quality reports: Pre-Sentence, Referral Order based on an AssetPlus assessment and provide clear, child focused proposals to the Youth or Crown Court.</li><li>Liaise with relevant statutory and voluntary agencies to exchange, provide, gather, collate and evaluate information and data as may be required for monitoring the compliance of children, maintaining the positive benefits of individual intervention programmes.</li></ul><h4>About you</h4>Essential:<ul><li>A qualified social worker with a current registration with Social Work England.</li><li>Experience of Youth Justice work including providing interventions and working as part of a child focused multi-disciplinary team.</li><li>In-depth understanding of the child first approach and proven experience of building positive relationships with children and parent/carers.</li><li>Ability to meaningfully engage and communicate effectively with children as well as a range of individuals including parent/carers, victims, wider professionals and external agencies.</li><li>Experience of court, providing robust sentencing options.</li><li>Strong IT, organisation and communication skills are essential as you will need to record data on a case management information system, produce reports, and correspond with children, parents and partners.</li><li>Self-motivated and able to organise and effectively manage own workload whilst maintaining high quality standards.</li><li>Experience and a sound knowledge of relevant legislation and policies relating to victims, children and their families within the youth justice service and have the ability to manage caseloads and undertake risk assessments and pre-sentence reports with credible proposals.</li><li>Full UK driving licence and regular access to a car.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via: Job profiles - Health and social careThis is an incredible opportunity to make a real difference in children’s lives at a critical time. As a Youth Justice Social Worker, you will be on the front line, helping children navigate challenges, make better choices, and find a path towards a brighter future. Your work will directly impact not only the children you support, but also their families and the wider community. If you are passionate about shaping young lives and have the drive to inspire change, this is a role where you can truly make a positive impact and leave a lasting legacy.To hear more about this opportunity please contact either Robert Samuel (<a href="mailto:robert.samuel@hertfordshire.gov.uk" target="_blank">robert.samuel@hertfordshire.gov.uk</a>) or Lydia Phillips (<a href="mailto:lydia.phillips@hertfordshire.gov.uk" target="_blank">lydia.phillips@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 23rd October (Face to Face - Stevenage offices)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Qualified Youth Justice Social Worker

Reference: SEP20252306Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzotwdyWirGYzg%253d%253d/9562a207-4c65-4552-8d77-405a5752fbca?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024%281%29%282%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251001/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251001T040016Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=af08b2e50edde2049d689bf574dd13e003b5ca94677d2ac6bce2b9dd7793bdfe" target="_blank">RecruitmentPack_2024(1)(2).pdf</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzotwdyWirGYzg%253d%253d/e53c5c70-a65d-4901-94d5-d188c7e9c6cb?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22ComplaintsImprovementManagerJD%282%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251001/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251001T040016Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=b88c8d7023584aa2279e70ce045b6aaff239c7008091801c67199ffb7b53968b" target="_blank">ComplaintsImprovementManagerJD(2).pdf</a></li></ul>Complaints Improvement Manager - London, England - Hybrid 2 office days per week - Circa £60,000 The Complaints Improvement Manager will be responsible for the full end-to-end complaints process, and act as Wandle's subject matter expert on complaints handling. We are focused on re-building trusted relationships with our tenants through the creation of a new team, that will drive up the standards of complaint resolution here at Wandle. What You’ll Do:<ul><li>Leadership: Lead and develop a team of Complaints Officers to deliver a high performing, customer focused service. </li><li>Management: Manage the end-to-end complaints process, ensuring timely triage, effective investigation, and high quality responses. </li><li>Coordination: Coordinate responses to the Housing Ombudsman, manage the portal, and ensure learning from decisions is shared. </li><li>Expertise: Be our subject matter expert on complaints handling.</li><li>Organisation: Ensure effective document control and record keeping to ensure transparency and accountability.</li></ul>What We’re Looking For:<ul><li>Experience: Experienced Line Manager who has successfully built and led a high performing team.</li><li>Experience: 2-3 years of experience of leading a complaints or improvement team within a Housing Association.</li><li>Ability: Proficient at working with customers and colleagues to deliver positive outcomes and improve services.</li><li>Ability: Have high levels of personal judgement and the ability to provide constructive feedback to others. </li></ul>Ready to make a real impact? Apply now and help shape the future of Wandle for our Tenants. Closing date: 15th October at 11:59pmShortlisting: 16th &amp; 17th October 2025Telephone Interviews: 21st-23rd October 2025 Interviews: 27th - 31st October 2025Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.





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Wandle Housing Association

Complaints Improvement Manager

Reference: SEP20252307Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzo3klaOCjElJw%253d%253d/4e5e3048-83a1-4966-9b69-6bc2f1e95817?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22ComplaintsResolutionOfficerRole%282%29.docx%22&amp;response-content-type=application%2Fvnd.openxmlformats-officedocument.wordprocessingml.document&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251001/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251001T040009Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=570ad4b19f802414d65fc78998835abe16a5afe33e6c1ee5919ff0edd8d9f738" target="_blank">ComplaintsResolutionOfficerRole(2).docx</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzo3klaOCjElJw%253d%253d/21ccc1a3-e634-4137-a536-d901f3c012e1?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024%281%29%282%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251001/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251001T040009Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=4e133c0e2f30a8d4e69f42579cb6552f8c01a9a570b3a7491fc8b569234a7cd7" target="_blank">RecruitmentPack_2024(1)(2).pdf</a></li></ul>Join Our Team as a Complaints Resolution OfficerThe Complaints Officer plays a vital role in delivering a fair, transparent, and customer-focused complaints process. You will be responsible for investigating and responding to Stage 1 complaints in a timely and high-quality manner, providing written responses that reflect empathy, clarity, and a strong understanding of the issue. We are focused on re-building trusted relationships with our tenants through the creation of a new team, that will drive up the standards of complaint resolution here at Wandle. What You’ll Do:<ul><li>Investigate &amp; Respond: Tackle Stage 1 complaints with clear, empathetic, and timely written responses.</li><li>Triaging &amp; Collaboration: Manage the complaints inbox, triage new cases, and work closely with colleagues across the organization to resolve issues.</li><li>Drive Improvements: Identify service challenges, provide constructive feedback, and champion quality assurance to uphold our high standards in customer care.</li></ul>What We’re Looking For:<ul><li>Experience: Minimum 1-2 years’ experience handling complaints for a Housing Association.</li><li>Expertise: Skilled in complaints investigations.</li><li>Professional: Great at writing letter responses to residents.</li><li>Setting Standards: A role model for what great customer service looks like.</li><li>Challenge Status Quo: Confident holding people to account.</li><li>Accountable: Proactive and solution focused.</li></ul>Ready to make a real impact? Apply now!Closing date: 15 October 2025 at 11:59pmShortlisting: 16 &amp; 17 October 2025Telephone Interviews: 21-23 October 2025Interviews: 27-31 October 2025Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.





<ul></ul>

Complaints Resolution Officer

Job DescriptionJob Title:&nbsp;&nbsp;&nbsp;&nbsp; Health &amp; Care Improvement OfficerSalary: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; £45,624 - £52,038 per annumGrade:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FContract: &nbsp;&nbsp;&nbsp; Fixed Term Contract (2 years)Full-Time: &nbsp;&nbsp; 37 Hours per Week&nbsp;The role is responsible for the development and implementation of the Adult Social Care transformation programme - as part of Better Care Together Thurrock and the Integrated Care Strategy.The role sits within Adult Social Care - but working in partnership with Housing and local NHS and community partners.We are incredibly fortunate to have a vibrant and committed community and voluntary sector within the borough, and we are rightly proud of our deep and long-term relationship with them.&nbsp;Our communities have been front and centre of our transformation journey to date, and the role will support the development and implementation of&nbsp;our partnership with the strong, diverse and vibrant communities that we serve.&nbsp;Experience and skills include:<ul> <li>A good understanding of health and social care.</li> <li>A good understanding of communities and voluntary sector agencies.</li> <li>Experience of delivering change initiatives.</li> <li>The ability of working in partnership with others.</li> <li>A Standard Disclosure and Barring Service (DBS) check is required.</li></ul>Benefits of Working with Us&nbsp;At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp;<ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li></ul>Important Dates&nbsp;Closing Date (Redeployment Only):&nbsp;25th September 2025&nbsp;Closing Date (Internal only):&nbsp;5th October 2025Interview Date:&nbsp;To Be Confirmed&nbsp;For further information, please contact Gavin Beard via email – <a href="mailto:gbeard@thurrock.gov.uk" target="_blank">gbeard@thurrock.gov.uk</a>To view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EYQB7yC7XrFBq9cfRhrXmaQBiHP6aysDkQfin1eMbnCjIA?e=FHfeZz" target="_blank">Download Job Profile (PDF Document)</a>If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications. &nbsp;About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Health & Care Improvement Officer

<h2>About the job</h2>Salary: £47,181 – £50,269 a year plus £3,203 car benefit allowance plus £5,000 Market Rate Supplement Hours per week: 37 Contract type: PermanentWe have an exciting opportunity to join our Highways Services Team at Luton Council as an Engineering Delivery Team Leader!The purpose of this role will be to support the Major Projects Manager in providing an integrated approach to the project management, contract administration and delivery of schemes arising primarily from the following areas; traffic engineering, traffic signals, public lighting and civil engineering and similar or related projects of any nature.You will lead in the development of the integrated strategy for long term structural maintenance of highways in Luton.Office Location - Kingsway Depot, Luton.Please note this role does not attract sponsorship.<h2>About you</h2>The successful appointment will need to have extensive experience in traffic engineering, civil engineering, public lighting, traffic signals engineering and substantial experience of project management. An in-depth knowledge of budget monitoring, forecasting and successful bidding for external funding is essential to the post.You’ll need to be able to demonstrate excellent communication skills, to deal tactfully with enquiries and complaints from the public, offer advice, consult and negotiate with others, both internally and externally to the Council. You will be able to effectively present and explain complex issues to target audiences of various types and abilities through presentation and written reports. &nbsp;You will have a Highways Engineering qualification such as a Degree/HNC in Civil Engineering or equivalent and demonstrable knowledge of legislation, guidelines and best practice in relation to all aspects of highway maintenance, asset management, drainage, public lighting, traffic signals and highway structures.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1329168&amp;ptId=11832" target="_blank">download: Luton_Values_Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1329400&amp;ptId=11832" target="_blank">download: PREF104727 202406 M3 Engineering DeliveryTeam Leader.pdf</a></li></ul>





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Luton Borough Council

Engineering Delivery Team Leader

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Role PurposeWe are seeking a highly skilled and proactive Senior Executive Support Officer to provide dedicated executive support to the Strategic Director of Change and Improvement. This pivotal role ensures high-quality, timely, and forward-thinking support across a dynamic and fast-paced directorate.You will work closely with the Envoy Support Team Lead, fellow Senior Executive Support Officers, and senior stakeholders across the Business Support Hub, liaising with Corporate and Divisional Directors on operational matters, strategic initiatives, and service delivery.As a key enabler of transformational change, you will support the Chief Executive / Corporate Director and act as the primary liaison for the directorate’s engagement with the Mayor, Lead Members, Councillors, and other internal and external partners.Key ResponsibilitiesProvide comprehensive executive support including inbox and diary management, prioritising access and communications for the Strategic Director.Lead on forward planning, anticipating changes in service needs and adapting support accordingly.Coordinate cross-directorate engagement to translate political vision into actionable plans, working with senior stakeholders including the Mayor, Cabinet Members, Scrutiny Leads, and external partners.Manage procurement and requisition processes within budget, ensuring compliance with financial and procurement regulations.Maintain high service standards with meticulous attention to detail, balancing organisational priorities and reputational risk.Undertake project work and ad hoc tasks aligned with council-wide priorities, including emergency response support as a loggist when required.Provide absence cover for Executive Support Officers and deputise for the Envoy Support Team Lead as needed. RequirementsProven experience in executive support to senior leaders, ideally within Change, Strategy, or Improvement functions.Strong PA skills with a deep understanding of stakeholder priorities and the operational needs of senior leadership.Knowledge of local government structures, governance, and decision-making processes. Familiarity with financial and procurement procedures and ability to manage budgets effectively.Excellent oral and written communication skills, with the ability to present sensitive information clearly to diverse audiences.Strong analytical skills and the ability to manage competing priorities under pressure. <h2>Application Details:</h2>Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of&nbsp;race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.&nbsp;We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp; ﻿We reserve the right to close this vacancy early if we receive sufficient applications for the role. To avoid disappointment please submit your application as soon as possible.

Senior Executive Suppport Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6512/Senior_Financial_Accountant__post_3044__Jan_2025.docx" target="_blank">Senior_Financial_Accountant__post_3044__Jan_2025</a></li>
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Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
We are looking for an experienced and motivated Senior Financial Accountant to support the Chief Accountant on a wide range of technical financial matters. This is a senior role with responsibility for delivering the Council’s Statement of Accounts, managing the Treasury Management function, overseeing capital accounting and returns, and leading on bank reconciliations and financial controls.
You will take ownership of the asset register and the Council’s Capital Programme, from budget setting and monitoring to year-end accounting, ensuring full compliance with accounting standards and statutory requirements. Day to day, you will also manage treasury activity and cash flows, address emerging financial risks, maintain up-to-date procedures, and provide effective leadership to two direct reports.
We’re seeking a qualified accountant (CCAB) with strong technical expertise in financial accounting, in depth knowledge of Local Authority Finance and a solid understanding of IFRS and the Code of Practice on Local Authority Accounting in the UK. You’ll have proven expertise in financial systems, legislation, and organisational financial management, along with an appreciation of the information and resource needs of senior managers and elected Members.&nbsp;
This is an excellent opportunity to take on a high-profile role with significant responsibility and the chance to make a real impact on the Council’s financial operations. You will be part of a supportive and professional team committed to delivering high standards of financial management.
The post is offered on a full time, permanent basis (36 hours per week).&nbsp; The Council operates a hybrid working system where employees may work three days per week from home (depending on department requirements).
Closing date:&nbsp; Monday 13th October, 10am 
Please note: We are only accepting direct applications.&nbsp; We kindly ask recruitment agencies not to contact us regarding this vacancy.

Hertsmere Borough Council

Senior Financial Accountant

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Housing Development Team Leader (RP0147)Starting salary £55,051 with progression to £58,445 through annual increments37 hours (hybrid working) Are you experienced in delivering affordable housing projects? Do you have a passion for creating safe, secure, and high-quality homes for all?Welwyn Hatfield Borough Council is looking for a dynamic and forward-thinking Housing Development Team Leader to help shape the future of housing in our borough.This is a fantastic opportunity to lead a dedicated team and play a pivotal role in delivering our ambitious Affordable Housing Programme.In this leadership role, you’ll be responsible for driving the council’s delivery of affordable homes—whether through direct development, strategic acquisitions, or working in partnership with registered providers and developers.You’ll lead the Housing Development team to identify opportunities, manage a robust delivery pipeline, and ensure projects align with our strategic priorities. You will be involved in managing a capital and revenue budget of around £20M.At Welwyn Hatfield, housing is a key priority. We’re committed to providing our residents with homes that meet their needs and enhance their quality of life.If you're ready to make a meaningful impact and grow your career in a supportive and ambitious environment, we’d love to hear from you.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.You will have a full UK driving licence and access to a car.Working in the heart of Welwyn Garden City, we offer flexible working arrangements, access to electric pool cars, as well as the Local Government pension scheme and generous annual leave. You can see our full list of employee benefits on our careers site here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a>OurCOREvalues —Collaborative, Open, Responsible, Excellent — guide everything we do.We do not offer sponsorship for employment in the UK.Applications close on 12 October 2025Remote assessment will be held on 15 October 2025Interviews will be held on 24 October 2025 Keywords: Welwyn Hatfield, Hertfordshire, local government, housing, tenants, housing development, strategic, affordable housing, team leader, management, regeneration and economic development

Welwyn Hatfield Borough Council

Housing Development Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6500/3._a_BEST_Employee_Privacy_Notice.docx" target="_blank">3._a_BEST_Employee_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6501/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6502/Senior_Business_Officer_-_JD_-_June_2025.doc" target="_blank">Senior_Business_Officer_-_JD_-_June_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6503/Senior_Business_Officer_-_Person_spec_-_June_2025.doc" target="_blank">Senior_Business_Officer_-_Person_spec_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Senior Business Officer (B252)
Salary from £33,881.64 p.a (37 hour week)
Broxbourne Environmental Services Trading Limited (BEST) is a wholly owned subsidiary of Broxbourne Borough Council delivering the Council’s frontline services and external business including commercial waste, street cleansing and grounds maintenance. BEST have an opportunity for a versatile, ambitious individual to lead and work within the commercial business section. &nbsp;In this role, you will:
<ul>
<li>Identify potential commercial waste customers, promote and grow the Council’s commercial service and maximize income.</li>
<li>Visit potential and existing commercial waste customers to promote the service, increase sales and maintain after-sales contact to promote customer retention.</li>
<li>Support the marketing and sales administration of the trade waste business, updating databases and special agreements.</li>
<li>Undertake the day-to-day administrative functions, including responding to customer enquiries, complaints, taking action to ensure customer care needs are satisfied.</li>
<li>Prepare and deliver targeted marketing campaigns to raise the service profile.</li>
<li>Assist with invoices, purchase orders, job costing journaling and purchasing supplies as and when required.</li>
</ul>
You will have a proven successful track record in sales and previous experience in commercial waste would be an advantage. &nbsp;You must have excellent communication skills with a confident telephone and in person manner, and the ability to solve problems quickly and efficiently to ensure customer satisfaction. &nbsp;Experience using Excel and other Microsoft packages is essential. &nbsp;A current, valid full driving license is essential.
For an informal discussion, please contact Ellie Holton on 01992 785555, or by email on <a href="mailto:ellie.holton@bestbob.co.uk" target="_blank">ellie.holton@bestbob.co.uk</a>.
BEST is committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. BEST expects all staff and volunteers to share this commitment. &nbsp;The benefits package includes:

<ul>
<li>A full training and development programme</li>
<li>NEST Pension Scheme membership</li>
<li>Free membership to two local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services</li>
<li>Comprehensive benefits and discount scheme</li>
</ul>

BEST is an Equal Opportunities employer.

Details and application forms for all job vacancies are listed on the Borough of Broxbourne website.
Application forms must be submitted online by midnight on 12 Oct 2025 quoting the above reference.
BEST c/o Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a>
Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Senior Business Officer

<ul></ul>





Salary: £42,221 Grade: Level 3, Zone 2 Location: 5 Pancras Square, London, N1C 4AG Contract Type: Permanent Hours: 36, Full time Closing Date:&nbsp;Sunday 12th October 2025; 23:55 About Camden Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind.&nbsp; What You’ll Be Doing HR Services is the first port of call for Camden.&nbsp; In this role you will provide a high-quality service to staff, past and present as well as line managers in relation to relevant policies and procedures.&nbsp; You will provide guidance and support on the use of Camden Policies and Procedures, sickness policies and advice to staff on Employee Benefits and performance schemes. In addition to this, you will work collaboratively with payroll officers, staff and key stakeholders to ensure a timely and responsive payroll service.&nbsp; You’ll have a ‘can do’ attitude and take personal responsibility to deliver objectives and support the team. This is a fantastic opportunity for someone who wants to develop their career in HR.&nbsp; To view the Job Profile and a list of the job requirements in more detail, please click the below link: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10825921/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10825921/file/documen…</a> &nbsp; All About you To be successful in this role, you must have working knowledge of payroll and an understanding of Statutory and legislative payroll guidelines. You will have excellent communication skills and be able to build and maintain rapport with internal and external specialists to keep ahead of emerging HR specialist trends, changes, ideas and innovations. You will have a good level of IT skills - MS Office (excel, outlook, etc.) and extensive Payroll experience. Please refer to the job profile for more information. What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. &nbsp;&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity &nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.&nbsp; To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. &nbsp; Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. &nbsp;&nbsp; Asking for Adjustments &nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

People and Payroll Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6487/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6488/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6489/TA_-_Technical_Assistant__Planning_JD.doc" target="_blank">TA_-_Technical_Assistant__Planning_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6490/Technical_Assistant_Specification.docx" target="_blank">Technical_Assistant_Specification</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Post: &nbsp; &nbsp; Technical Assistant (Planning) Ref: TA-P Salary: &nbsp;£27,859.52 p.a.
With exciting developments such as Brookfield Riverside and the Waltham Cross Town Centre Regeneration, Broxbourne is an exciting place to live and work, with the Council’s Planning team leading the way on these exciting projects.&nbsp; &nbsp; If you want to work in a busy, challenging yet fulfilling environment at the heart of the Council, then this is the place for you.
An exciting opportunity has arisen to work in a busy and thriving Planning Department. The Council is looking for an enthusiastic and organised individual to provide support in its Planning Administration Section. You should possess excellent interpersonal and communication skills with the ability to work on your own initiative. You should have experience of working in a customer facing environment and be able to demonstrate a high standard of customer care. Ideally you will have good ICT skills and possess appropriate GCSE/’O’ level passes in English and Maths or equivalent qualifications.&nbsp;
Full training will be given, although it would be an advantage to have experience with interpreting plans and &nbsp;working in a Planning department. &nbsp; &nbsp;&nbsp; • &nbsp; &nbsp;Validation and registering of planning applications • &nbsp; &nbsp;Act as case officer on planning applications for lawful development certificates including making site visits, making assessments and the writing up of reports for such applications &nbsp; • &nbsp; &nbsp;Production of monthly Planning and Regulatory Committee PowerPoint • &nbsp; &nbsp;Participation in the general work of the Administration team • &nbsp; &nbsp;Answering the telephone and providing administrative support to Planning Officers.
We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 12 October 2025 quoting the above reference.
To find out more please visit <a href="http://www.broxbourne.gov.uk/planningjobs&amp;nbsp" target="_blank">www.broxbourne.gov.uk/planningjobs&amp;nbsp</a>;
For an informal discussion about the role requirements, please email <a href="mailto:diane.parsley@broxbourne.gov.uk" target="_blank">diane.parsley@broxbourne.gov.uk</a>
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Technical Assistant (Planning)

Job Title: Senior Business Support Officer Starting Salary: £27,694 opportunity to progress to £31,022 pa (pro-rata for part-time) Hours: up to 37 hours Location: Hertfordshire, Main Office Bases - East, Stevenage, West, Apsley Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings. Some of the roles will not be office based but maybe in the Hosptial Teams or Supported Living Units.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Hertfordshire Fire &amp; Rescue ServiceYou’ll be supporting the teams in the Hertfordshire Fire Stations. Key duties include inputting overtime and on-call payments to HCC’s payroll system, managing the supply of uniform and PPE on behalf of operational staff, making and receiving telephone calls on behalf of the Fire Service, finance support with station budgets and purchasing, and providing information as a first point of contact. You will be expected to manage team commitments avoiding scheduling conflicts and deal with all general matters including correspondence, invoices, and timesheets according to local procedures.<h4>About you</h4>Growth &amp; Environment You’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.ResourcesYou’ll be supporting services across our Resources Directorate, such as our Libraries and our Property Services, undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contactLegal Services You’ll be providing business and administrative support to the Legal teams comprising of Commercial, Property, Adult Education &amp; Health (AEH), Child Litigation (CLU), Dispute resolution, and Environment. Providing specialist professional support to Fee Earners and Managers dealing with confidential and sensitive matters, answer telephone calls and providing information as a first point of contact. In this role you will be undertaking a range of administrative duties such as minute taking, filing, scanning, photocopying, correspondence, making bundles to be sent to the courts, preparing engrossments and binding contracts.Legal Services are accredited and adhere to external standards and regulations outside of HCC within the Law Society, Solicitors Regulation Authority and Lexcel. Along with HCC policies and guidelines we adhere to strict deadlines, attention to details is paramount to avoid data breaches being made.We currently have vacancies in the following teams,2 x Legal Services&nbsp;Adult Care ServicesAdult Disabilty Service: Stevenage &amp; Apsley (Hybrid Working) Hours: 30 hours per week, across 4–5 daysWe are seeking a highly organised and adaptable Business Support Senior Officer to join our Adult Disability Services team, supporting both East and West teams. This role involves working flexibly across our Stevenage and Apsley offices, with hybrid working available based on service needs. This role requires the ability to travel independently throughout the county including to locations using your own mode of transport.Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Experience in minute or note taking </li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions</li></ul>This job role is within the Business Support, level BUS07 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy in a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Senior Business Support Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6458/Assistant_Grounds_Maintenance_Client_Officer_job_description__post_no_6226_.docx" target="_blank">Assistant_Grounds_Maintenance_Client_Officer_job_description__post_no_6226_</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
We are looking for an organised and proactive Assistant Grounds Maintenance Client Officer to help manage the Council’s Grounds Maintenance contract. Working within the Parks and Amenities team, you will assist with inspections, contract monitoring, and administration, ensuring our parks, play areas, and open spaces are maintained to a high standard.
The role involves site visits, complaint handling, and providing support for improvement projects. You will need substantial experience in administration and contract management, along with a full driving licence and access to a vehicle. Confidence in lone working, travelling independently, and accessing varied terrain is essential.
This is a great opportunity to combine office and site-based work while helping to enhance the Borough’s green spaces.
The post is offered on a permanent, full time basis (36 hours per week).
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Flexi-Leave (opportunity to accrue extra work time that can be taken off later as extra leave -up to 2 days per month)</li>
<li>Free gym membership</li>
<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>
<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>
<li>Employee Assistance Programme</li>
</ul>
Please note: this vacancy may close early depending on the volume of suitable applications received, so we encourage you to apply promptly.
Closing date:&nbsp; Monday 13th October, 10am
No Agencies – Direct Applications Only

Assistant Grounds Maintenance Client Officer

<ul></ul>





Community Support Worker (Discharge to Assess Team)Permanent, Full Time£25,395 to £32,131 per annumLocation: BasildonWorking Style: <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Community-based worker</a>Closing Date: 9th October 2025We have an exciting opportunity within Early Intervention in Southwest Essex for a Community Support Worker. You'll be working within the Discharge to Assess Team, based in Basildon, covering all areas of Basildon. If you're caring, driven, innovative, and eager to make an impact, we want to hear from you!The team work on a 6-week rolling rota which includes working 1 weekend every 6 weeks and 1 bank holiday each year. There is a 6% allowance given as compensation. As an 'Community Based Worker' position, the role will involve a combination of remote, community and office based working. There will be an expectation for you to attend the office based at Ely House, Basildon, approximately 2-3 days per week in addition to 'as and when' there is a business need. Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.The Role:As a Community Support Worker, you will be undertaking assessments and reviews in line with our statutory duties under the Care Act to identify eligible needs and to then generate a person-centred and outcome focused support plan. You will be working in partnership and developing relationships with both internal and external colleagues / partners to achieve the best outcomes for Adults and Carers.This is a "community-based" role, so you can expect to be regularly visiting residents in their home, meeting colleagues and working in the office as well as working from home.You can expect a varied role, supporting adults of all ages (18+). Working as part of a supportive and knowledgeable team that encourages your career development and growth. You will demonstrate a commitment to learning and development to support yourself and the team to deliver the best service possible. An induction and appropriate training will be provided.We're a large Adult Social Care service, which prioritises residents of Essex having as much choice and control over the way they live their lives as possible. We think everyone should have the chance to live a full and fulfilling life with people they love and care about, doing things that matter to them and living in a place they can call home. We're determined that with the right support, everyone can maintain or achieve some independence and we're proud to be working to make these ambitions a reality.This brief video provides an overview of the Community Support Worker role and includes insights from members of the ASC team - <a href="https://www.youtube.com/watch?v=YpNmRaegU1M" target="_blank">Watch Here.</a>About You:<ul>
<li>An essential attribute for the role is to be 'curious' as thinking 'outside the box' is a must to achieve the best outcomes and to fully engage and utilise all that our community has to offer.</li>
<li>You'll bring a strong ability to build effective relationships with adults and their families in times of challenge and crisis.</li>
<li>You will have the drive and passion to want to make a difference, and a willingness to learn.</li>
<li>Ideally you will have some experience of activity-based work with adults and some knowledge of legislative and policy guidance applicable within social care settings.</li>
</ul>What We Can Offer in Return: With ECC, you will receive support to be to your best …<ul>
<li>Training and development to empower you from our award-winning Essex Social Care Academy.</li>
<li>Flexible working options</li>
<li>Generous holiday entitlement (with the option to purchase extra holiday)</li>
<li>Discount scheme (receive discounts or cash back from selected retailers, both online and in store)</li>
<li>Employee wellbeing and counselling</li>
<li>Life assurance of three times annual salary</li>
</ul>Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here <a href="https://www.workingforessex.com/working-here/pay-reward/" target="_blank">pay and reward</a>.Why Essex? To read more about us please visit:<a href="https://workingforessex.com/role/adult-social-care" target="_blank">Adult Social Care - Working for Essex</a>As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href="https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex" target="_blank">Everyone's Essex</a>. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href="https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2" target="_blank">Nolan principles</a>, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.How to apply:Start your journey within Adult Social Care by clicking the APPLY button now!If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: <a>Resourcing.Team@essex.gov.uk</a>As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href="https://www.gov.uk/dbs-update-service" target="_blank">https://www.gov.uk/dbs-update-service</a>.Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href="https://essex.talentpool.com/sign-up?utm_source=Cornerstone&amp;utm_medium=Advert&amp;utm_content=Job_Advert" target="_blank">The Essex Talent Community</a>.Additional Information:Follow us on <a href="https://www.facebook.com/essexcountycouncil" target="_blank">Facebook</a>, <a href="https://twitter.com/essex_cc" target="_blank">X</a>, <a href="https://www.instagram.com/essex_cc" target="_blank">Instagram</a> and <a href="https://www.linkedin.com/company/essex-county-council/" target="_blank">LinkedIn</a>. Further details can be found on our <a href="https://www.workingforessex.com/" target="_blank">careers page</a>.Downloads<a href="https://www.workingforessex.com/working-here/pay-reward" target="_blank">Pay and Reward</a> <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Our Ways of Working </a> <a href="https://www.workingforessex.com/about-us" target="_blank">About Us </a> <a href="https://www.workingforessex.com/organisational-behaviours" target="_blank">Organisation Behaviours</a>of Working | About Us | Organisation Behaviours

Community Support Worker (Discharge to Assess Team)

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Community Support Worker (Neighbourhood Team)Permanent, Full Time£25,395 to £32,131 per annumLocation: BasildonWorking Style: <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Community-based worker</a>Closing Date: 9th October 2025We have an exciting opportunity within Early Intervention in South Essex for a Community Support Worker. You'll be working within the Neighbourhood Team, based in Basildon, covering the East and Central Basildon area. If you're caring, driven, innovative, and eager to make an impact, we want to hear from you!As an 'Community Based Worker' position, the role will involve a combination of remote, community and office based working. There will be an expectation for you to attend the office based at Ely House, Basildon, approximately 2-3 days per week in addition to 'as and when' there is a business need. Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.The Role:As a Community Support Worker, you will be undertaking assessments and reviews in line with our statutory duties under the Care Act to identify eligible needs and to then generate a person-centred and outcome focused support plan. You will be working in partnership and developing relationships with both internal and external colleagues / partners to achieve the best outcomes for Adults and Carers.This is a "community-based" role, so you can expect to be regularly visiting residents in their home, meeting colleagues and working in the office as well as working from home.You can expect a varied role, supporting adults of all ages (18+). Working as part of a supportive and knowledgeable team that encourages your career development and growth. You will demonstrate a commitment to learning and development to support yourself and the team to deliver the best service possible. An induction and appropriate training will be provided.We're a large Adult Social Care service, which prioritises residents of Essex having as much choice and control over the way they live their lives as possible. We think everyone should have the chance to live a full and fulfilling life with people they love and care about, doing things that matter to them and living in a place they can call home. We're determined that with the right support, everyone can maintain or achieve some independence and we're proud to be working to make these ambitions a reality.This brief video provides an overview of the Community Support Worker role and includes insights from members of the ASC team - <a href="https://www.youtube.com/watch?v=YpNmRaegU1M" target="_blank">Watch Here.</a>About You:<ul>
<li>An essential attribute for the role is to be 'curious' as thinking 'outside the box' is a must to achieve the best outcomes and to fully engage and utilise all that our community has to offer.</li>
<li>You'll bring a strong ability to build effective relationships with adults and their families in times of challenge and crisis.</li>
<li>You will have the drive and passion to want to make a difference, and a willingness to learn.</li>
<li>Ideally you will have some experience of activity-based work with adults and some knowledge of legislative and policy guidance applicable within social care settings.</li>
</ul>What We Can Offer in Return: With ECC, you can receive support to be to your best …<ul>
<li>Training and development to empower you from our award-winning Essex Social Care Academy.</li>
<li>Flexible working options</li>
<li>Generous holiday entitlement (with the option to purchase extra holiday)</li>
<li>Discount scheme (receive discounts or cash back from selected retailers, both online and in store)</li>
<li>Employee wellbeing and counselling</li>
<li>Life assurance of three times annual salary</li>
</ul>Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here <a href="https://www.workingforessex.com/working-here/pay-reward/" target="_blank">pay and reward</a>.Why Essex? To read more about us please visit:<a href="https://workingforessex.com/role/adult-social-care" target="_blank">Adult Social Care - Working for Essex</a>As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href="https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex" target="_blank">Everyone's Essex</a>. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href="https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2" target="_blank">Nolan principles</a>, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.How to apply:Start your journey within Adult Social Care by clicking the APPLY button now!If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: <a>Resourcing.Team@essex.gov.uk</a>As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href="https://www.gov.uk/dbs-update-service" target="_blank">https://www.gov.uk/dbs-update-service</a>.Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href="https://essex.talentpool.com/sign-up?utm_source=Cornerstone&amp;utm_medium=Advert&amp;utm_content=Job_Advert" target="_blank">The Essex Talent Community</a>.Additional Information:If you have queries on this role or require anything further, please email <a>Resourcing.Team@essex.gov.uk</a>Follow us on <a href="https://www.facebook.com/essexcountycouncil" target="_blank">Facebook</a>, <a href="https://twitter.com/essex_cc" target="_blank">X</a>, <a href="https://www.instagram.com/essex_cc" target="_blank">Instagram</a> and <a href="https://www.linkedin.com/company/essex-county-council/" target="_blank">LinkedIn</a>. Further details can be found on our <a href="https://www.workingforessex.com/" target="_blank">careers page</a>.Downloads<a href="https://www.workingforessex.com/working-here/pay-reward" target="_blank">Pay and Reward</a> <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Our Ways of Working </a> <a href="https://www.workingforessex.com/about-us" target="_blank">About Us </a> <a href="https://www.workingforessex.com/organisational-behaviours" target="_blank">Organisation Behaviours</a>

Community Support Worker (Neighbourhood Team)

We are looking for a small mechanical Sweeper Driver who holds a valid UK licence with Category C1 vocational entitlement plus a valid Driver CPC Qualification Card to join our team.You will work as part of the street cleansing team operating a small Mechanical Sweeper cleaning the road network of Uttlesford District Council.Experience would be desirable however not essential as full training will be given. We are are looking to recruit someone who is enthusiastic and hard-working to support delivering some of our most essential and appreciated services. Cleaner streets are our aim. If you think you could help us achieve it then this could be the job for you!<ul></ul>

Uttlesford District Council (Essex)

Mechnical Sweeper Driver

<h4>The role</h4>We have an exciting opportunity for a Senior Programme Officer (SC1 London Skills and Employment) to shape the future of health and life sciences careers for Lambeth and Southwark residents. You will play a leading role in developing and delivering innovative programmes that connect local people with meaningful career pathways, while building partnerships that bring together employers, communities, and institutions across the SC1 London life sciences innovation district.As Senior Programme Officer, you will design, coordinate, and oversee projects that open up access to careers in this fast-growing sector. This includes securing funding, monitoring programme performance, and ensuring communities are engaged with the opportunities available. A key part of the role will be developing strong relationships with employers, education providers, health partners, and other stakeholders to drive forward the ambitions of SC1 London.This is a unique chance to make a tangible difference at both a local and regional level. Working with colleagues across Lambeth and Southwark councils, alongside leading health and life sciences institutions, you will help create skills and employment opportunities that contribute to the wider growth and innovation of the sector.Why this role stands out<ul><li>Contribute to the development of SC1 London, a world-recognised hub for health and life sciences innovation.</li><li>Lead impactful programmes that open real career pathways for residents in Lambeth and Southwark.</li><li>Collaborate with councils, health institutions, employers, and education providers, giving you exposure to strategic decision-making and innovative projects.</li></ul>Key responsibilities<ul><li>Lead the development and delivery of programmes that support residents into health and life sciences careers.</li><li>Secure funding, manage projects, and monitor performance across multiple workstreams.</li><li>Build and maintain strong partnerships with employers, education providers, health institutions, and other stakeholders.</li><li>Research and share relevant policy and sector developments to inform programme design and delivery.</li><li>Provide strategic advice and guidance to senior officers, councils, and SC1 London partners.</li><li>Promote programmes widely, celebrating success and ensuring alignment with local priorities.</li></ul>What you’ll bring<ul><li>Strong programme and project management experience within complex organisations.</li><li>Knowledge of policy development, governance, commissioning, and performance management.</li><li>Ability to analyse complex problems and develop practical, impactful solutions.</li><li>Excellent communication and partnership-building skills, engaging confidently with a wide range of stakeholders.</li><li>Experience of applying policy and sector developments to inform projects.</li><li>Strong digital skills to support reporting, monitoring, and programme delivery.</li><li>A proactive, organised approach with the ability to manage multiple priorities.</li></ul><h4>Additional information</h4>This role is being offered as a fixed term contract for 18 months. We encourage any internal staff to gain agreement from their substantive line manager if considering this is as a secondment opportunity.Full time, 36 hours per week, Monday to Friday.This is a hybrid role, and you will spend three days per week working across the offices of Southwark Council (London Bridge), Lambeth Council (Brixton), and Kings Health Partners (London Bridge).Employee benefitsYou’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving development team making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:<ul><li>A competitive base salary (pro rata for part time staff)</li><li>Strong supportive senior management team</li><li>Regular one to one supervision</li><li>Professional development &amp; training opportunities</li><li>Clear career development pathways</li><li>Agile and flexible working arrangements</li><li>Local Government Pension Scheme (LGPS)</li><li>Season ticket and cycle loans</li><li>Annual Leave starting at 29 days per year, increasing to 37 (with length of service) (pro rata for part time staff)</li><li>Wellbeing programme</li><li>HSF Health plan and eye care scheme</li><li>EAP employee assistance programme, confidential counselling and support</li><li>Social clubs and staff groups</li></ul>Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul><h4>Recruitment timetable</h4>Closing date: 10th October 2025 at 23:59**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Interview date: 23rd and 27th October 2025#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2624703&amp;ptId=107999" target="_blank">Click here to view the Job Description and Person Specification</a></li></ul>





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Southwark Council

Senior Programme Officer

<h2>About the job</h2>Salary: £27,254– £29,540 a year pro rata Hours per week: 37 Contract type: Fixed term (12 months from start date)Are you passionate about delivering outstanding service and making a positive impact on people’s lives? We are looking for a dedicated Customer Service Advisor to join our team, placing customers at the heart of everything we do.In this role, you will be the first point of contact, providing professional, accessible, and high-quality services through our Service Centre or Contact Centre. You will focus on achieving first-contact resolutions, ensuring every customer receives the support they need quickly and effectively.With your excellent communication skills and commitment to high standards, you’ll help us deliver better outcomes for our community while maintaining a consistently positive customer experience.Please note this role does not attract sponsorship.<h2>About you</h2>We are seeking a professional and approachable Customer Service Advisor to join our team, delivering excellent support to the public across multiple channels. You will handle a wide range of enquiries with confidence, including challenging situations, always ensuring a high standard of service and clear, fluent communication.In this role, you will quickly assimilate information, problem-solve using your own initiative, and take action within defined procedures. Strong ICT skills are essential, as you will be working with a variety of customer contact systems, case management tools, and Windows-based packages. Accuracy and attention to detail are key, particularly when recording information, producing documentation, and maintaining case records.The successful candidate will have strong numeracy skills, a solid understanding of equality and the impact of discrimination on service delivery, and the ability to interpret legislation such as Housing Benefits, Housing, Adult Social Care, or Council Tax. You may also be asked to support and train colleagues to ensure consistent service standards.You should hold an NVQ Level 2/3 in Customer Service (or equivalent qualification/experience) and demonstrate flexibility to adjust working hours when required to meet frontline service needs. The role also requires the ability to travel throughout the Borough to maintain high levels of service delivery.This is a public facing role so you’ll need to show off your fluency in speaking and writing EnglishIf you are customer-focused, resilient, and ready to make a difference in your community, we’d love to hear from you – apply today.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1618862&amp;ptId=11829" target="_blank">download: CSC Customer Advisor L4.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1618863&amp;ptId=11829" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Customer Service Advisor

<h2>About the job</h2>Salary: £36,363 - £39,152 a year plus £963 essential car user allowance Hours per week: 37 Contract type: PermanentYou are a motivated, knowledgeable, and experienced professional with a strong background in licensing, regulation, and enforcement within a local authority or similar public service environment.You bring demonstrable experience of working in a licensing or regulatory team, including engaging with both the public and commercial organisations. You have previously worked in a legislative or compliance-focused setting and are confident presenting cases at formal legal hearings, such as Licensing Sub-Committees or court proceedings.Your understanding of licensing law is solid and up-to-date, including relevant legislation such as the Licensing Act 2003, Gambling Act 2005, and laws relating to Hackney Carriage and Private Hire licensing. You’re also familiar with associated enforcement procedures and the legal framework that governs investigations — including CPIA 1996, RIPA 2000, and PACE Code E-F.You can demonstrate:<ul><li>The ability to investigate, interview, and negotiate effectively</li><li>A sound knowledge of licensing enforcement procedures</li><li>An understanding of court processes and evidence handling</li><li>Experience in producing clear, accurate, and well-structured documents, reports, and correspondence</li><li>Confidence in maintaining accurate manual and digital records</li></ul>You are skilled in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and licensing databases. You’re capable of managing a varied and sometimes conflicting workload, working independently while recognising when to escalate issues or seek support. You approach work with attention to detail, a strong sense of ethics, and a proactive attitude to problem-solving and decision-making.Your communication skills are excellent — assertive when required, but always respectful, tactful, and professional. Whether speaking to individuals in interviews, engaging with businesses, or liaising with partners such as the Police, Trading Standards, or Border Agency, you represent the Council with professionalism and diplomacy.You also understand the impact of discrimination and are committed to delivering inclusive and equitable services to all communities.Ideally, you have completed training relevant to licensing inspections and hold (or are working towards) an Advanced Professional Certificate in Investigative Practice or can demonstrate equivalent experience. You’re committed to continuous professional development and staying informed of legislative changes and best practices.Please note this role does not attract sponsorship.<h2>About you</h2>You are a motivated, knowledgeable, and experienced professional with a strong background in licensing, regulation, and enforcement within a local authority or similar public service environment.You bring demonstrable experience of working in a licensing or regulatory team, including engaging with both the public and commercial organisations. You have previously worked in a legislative or compliance-focused setting and are confident presenting cases at formal legal hearings, such as Licensing Sub-Committees or court proceedings.Your understanding of licensing law is solid and up-to-date, including relevant legislation such as the Licensing Act 2003, Gambling Act 2005, and laws relating to Hackney Carriage and Private Hire licensing. You’re also familiar with associated enforcement procedures and the legal framework that governs investigations — including CPIA 1996, RIPA 2000, and PACE Code E-F.You can demonstrate:<ul><li>The ability to investigate, interview, and negotiate effectively</li><li>A sound knowledge of licensing enforcement procedures</li><li>An understanding of court processes and evidence handling</li><li>Experience in producing clear, accurate, and well-structured documents, reports, and correspondence</li><li>Confidence in maintaining accurate manual and digital records</li></ul>You are skilled in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and licensing databases. You’re capable of managing a varied and sometimes conflicting workload, working independently while recognising when to escalate issues or seek support. You approach work with attention to detail, a strong sense of ethics, and a proactive attitude to problem-solving and decision-making.Your communication skills are excellent — assertive when required, but always respectful, tactful, and professional. Whether speaking to individuals in interviews, engaging with businesses, or liaising with partners such as the Police, Trading Standards, or Border Agency, you represent the Council with professionalism and diplomacy.You also understand the impact of discrimination and are committed to delivering inclusive and equitable services to all communities.Ideally, you have completed training relevant to licensing inspections and hold (or are working towards) an Advanced Professional Certificate in Investigative Practice or can demonstrate equivalent experience. You’re committed to continuous professional development and staying informed of legislative changes and best practices.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2><h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1619231&amp;ptId=11830" target="_blank">download: Upper Licensing Officer JD&amp;PS.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1619232&amp;ptId=11830" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Upper Licensing Officer

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An exciting opportunity has arisen to join the Edge of Care (EoC) team, which sits within Children’s Social Care in Tower Hamlets. It is a multi-disciplinary team consisting of Social Workers, Family Practitioners, Psychologists and a Family Therapist. EoC provides individual and family therapeutic support to children, young people and parents/carers to enable them to remain in, or return to, the care of their family. The team offers crucial support to children and young people who are subject to Child in Need, Child Protection and Looked After Children plans. The post is line managed by the CAMHS Senior Psychologist within the EoC team, with clinical supervision provided by a senior Systemic Psychotherapist in wider Tower Hamlets CAMHS. Main Duties and Responsibilities1.&nbsp;&nbsp;&nbsp;&nbsp;To provide systemic interventions to parents, carers and children on social care plans with significant parenting, relationship and behavioural difficulties.2.&nbsp;&nbsp;&nbsp;&nbsp;To work jointly with other members of the team, bringing a systemic perspective to their work with families.3.&nbsp;&nbsp;&nbsp;&nbsp;To provide systemic supervision to team members and staff within CSC and support the development of systemic practice within the service.4.&nbsp;&nbsp;&nbsp;&nbsp;To support the development of systemic practice and training within Children’s Social Care.Applicants should be aware that they must have completed the four year Systemic Clinical MSc and be registered with UKCP.&nbsp;Local knowledge of Tower Hamlets and its diverse range of cultures and ethnic groups is desirable. Closing date: Wednesday 8th October 2025Interview date: w/c 13th October 2025 (Please note there will be a test on the day)If you would like to discuss the role, please contact Shana Hoque on 07927588585&nbsp;or via email <a href="mailto:shana.hoque@towerhamlets.gov.uk" target="_blank">shana.hoque@towerhamlets.gov.uk</a> (working days: Tuesday, Wednesday &amp; Thursday). Additional DetailsTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of&nbsp;race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender,&nbsp;gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.&nbsp;We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.&nbsp;We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;________________________________________________________________________________________________________&nbsp;This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment

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