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About the roleWe are looking for a customer-focused and hard-working individual to join our small team on a part-time basis working for 3 full days per week (to be discussed at interview).Our team – the Personal Budgets Support Service - delivers a wide range of financial support and advice to disabled people receiving Direct Payments in North Northamptonshire.Our customers rely on us to supply them with timely information, documents and support on a weekly basis, so much of the work is deadline driven and vital to people who use our services.The role will mean that you will be the first point of contact for people who use PBSS as a payroll provider. Although some knowledge of payroll and experience of working in a finance-based environment is preferred, we are very interested in people who are passionate about customer service and happy to learn new skills. If that sounds like you, don’t hesitate to put in an application. It could just be the career you are looking for in local government.What will you be doing?You will be working within our small and very busy team based in Haylock House in KetteringMany of our customers operate as employers and will rely on you to supply them with all the payroll information that they need, so you will be working with colleagues to calculate wages, tax and pensions and to submit payroll information to HMRC using our bespoke payroll systems.You will also be involved in providing support around a range of other financial services so there will be a real mixture of work to keep you busy.There will be a lot to learn, but we will give you the training that you need and continue to support you as you develop your skills.About youWe are looking for someone committed to providing exceptional customer service. You will possess excellent communication skills, be someone with who pays attention to detail and is thorough and accurate in your approach to work.Used to working with financial systems, you will be methodical, organised, able to work to deadlines both as part of a team and on your own and with the ability to prioritise work. You will also be confident in using IT at work.We value flexible working and work-life balance, and you will have opportunities to work from home whenever appropriate.However, this role is customer-focused, so you will also spend time working alongside team members at our Haylock House offices in Kettering where all of your initial training will take place.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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1 Finance Part time Job