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Salary: £23,656 - ( Full time &amp; Pro-rata hourly for Casual )Working Hours: 37 hours per week Contract Type: 1 x Full Time &amp; 10 X Casuals DBS Check:EnhancedPlease advise which role you would be applying for - Full Time or Casual Leisure Attendant - Waterside Leisure Centre &amp; Runnymede<ul><li>Qualified &amp; Unqualified - Training Provided in February if Unqualified </li><li>Closing date: 31st January - We reserve the right to close this vacancy early if we receive sufficient applications. Early applications are encouraged as we will be reviewing submissions as they are received.</li></ul>Please specify in your supportive statement which work pattern you would be interested in applying for either Full time or CasualWhy Castle Point?Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.Our Values: Trust, Respect, Improving and Learning, and Customer FocusAll positions will be inclusive of both leisure centres, Waterside Farm Leisure Centre, and Runnymede Leisure Centre.Working hours varied inline with the service operating times which are Monday to Friday 06:30 - 22:30, Saturday 07:00 - 18:30 and Sunday 07:00 - 20:30.The OpportunityThe Leisure Attendant is responsible for ensuring a safe, enjoyable, and welcoming environment for all leisure centre users. This includes supervising activities, maintaining cleanliness and hygiene standards, providing excellent customer service, and assisting in the daily operations of the facility. The Leisure Attendant plays a vital role in upholding safety regulations including supervising the poolside area, promoting positive user experiences, and contributing to the overall success of the leisure centre.Accountabilities<ul><li>To supervise swimming pool sessions, identifying potential hazards and taking appropriate action in line with the Pool Safety Operating Procedures.</li><li>To administer first aid as required.</li><li>To clean internal and external areas and to maintain the facilities to a high standard following health and safety procedures at all times.</li><li>To be helpful, polite and courteous and to provide excellent customer care at all times</li><li>To be responsible for erecting, dismantling and storage of equipment within the facility/facilities in accordance with the timetable of activities and events.</li><li>To assist with deliveries as and when instructed, ensuring safe storage of stock.</li><li>To enforce all rules associated with the use of the facilities to ensure the safety and enjoyment of all the customers.</li><li>To ensure that any damaged equipment or building fabric is reported immediately.</li><li>To work at any of the Council's Leisure facilities as required.</li><li>To comply with the centres operating procedures and to be aware of any responsibilities contained therein e.g Emergency Action Plan</li></ul>The Experience You Will Bring<ul><li>A positive "can do" attitude when dealing with a wide range of individuals and queries, ensuring excellent customer care</li><li>The ability to work independently and as part of a team</li><li>Knowledge of health and safety</li><li>Able to promote and safeguard the welfare of children, young person's and vulnerable adults.</li><li>Requirement to work flexible shifts to meet the requirements of the service</li></ul>Benefits of this role include:<ul><li>FREE Gym membership</li><li>Large pension contribution</li><li>On-going CPD training for employee growth</li><li>Part of a multiple award-winning team</li><li>Opportunities to become multi-skilled</li></ul>Castle Point Borough Council is proud to be a disability confident Leader. We're committed to interview all disabled applicants if they meet the minimum requirements of the job. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.If you have queries on this role or require anything further, please email Connor Hollington - <a href="mailto:chollington@castlepoint.gov.uk" target="_blank">chollington@castlepoint.gov.uk</a> &amp; Tiffany Tedham - <a href="mailto:ttedham@castlepoint.gov.uk" target="_blank">ttedham@castlepoint.gov.uk</a>





<ul></ul>

Castle Point Borough Council

Leisure Attendant - Casual

Job Description Job Title: Casual Trainer Salary: £15.16 per hour Grade: C Contract: Zero-hour Casual Contract on an As &amp; When Required Basis An exciting opportunity has arisen for Casual Trainers to work within the Caring for Thurrock Business Team supporting the Residential and Community teams by providing mandatory training courses for around 300 staff within the Services. The Services provide care support to vulnerable adults either within their own homes or within Residential settings. Casual Trainers will be required to deliver training on moving and handling, medication and safeguarding to new staff and to existing staff as refresher sessions.&nbsp; The role will be working as part of a team to ensure training is provided on a regular basis (weekly/monthly/annually) to all the teams/staff within Caring for Thurrock. You must be able to provide at least 12 training sessions a year, this should be either at the Civic Offices in Grays, Collins House Residential Home in Corringham or one of our other sites across the borough so willingness to travel around the borough is essential.&nbsp; Casual Trainers will need to be able to collate information within spreadsheets and attend regular meetings with internal and external customers. Existing experience of delivering training sessions is preferred but not essential as further training and support will be provided to ensure compliance. The type of person who will be suitable for this role will need to be organised and committed to meeting the tight deadlines that will be in place. This role requires clear confidence speaking in front of large groups. DBS Check:&nbsp;At Enhanced Level with Adults Barred List is required for this post. Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;8th January 2026 Closing Date (Internal &amp; External):&nbsp;25th January 2026 Interview Date: To Be Confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact:&nbsp; Hollie Kidney on 07834 393325 or email <a href="mailto:HKidney@thurrock.gov.uk" target="_blank">HKidney@thurrock.gov.uk</a>&nbsp; To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQBwKMcOIn21TqbZvSeuFyc_AYPtsdT4-4RaOViAbR175eo?e=vdtfgw" target="_blank">Download Job Profile (PDF Document)</a> Application Requirements As part of the Safer Recruitment process, Gap Management is&nbsp;required&nbsp;for all Safeguarding roles.&nbsp;Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under&nbsp;Miscellaneous Documents&nbsp;as part of your application.&nbsp;&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; <a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a>&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Casual Trainer

Job DescriptionJob Title:&nbsp;Senior Practitioner (Quality Assurance) Salary:&nbsp;£45,624&nbsp;– £52,038&nbsp;per annum Grade:&nbsp;F Contract Type:&nbsp;Permanent&nbsp; Working Hours:&nbsp;37A great opportunity has arisen to join our Adult Social Care service as a Senior Practitioner (Quality Assurance). We are looking for someone who is passionate about improving practice, strengthening outcomes, and ensuring that the people we support receive consistently high‑quality, person‑centred services.&nbsp;About the Role&nbsp;:The role will focus on reviewing casework, identifying areas of good practice, and highlighting where improvements are needed. You’ll work closely with managers and frontline practitioners to support learning, drive continuous improvement, and embed strengths‑based, legally compliant practice across Adult Social Care. This is an ideal role for someone with strong analytical skills, a keen eye for detail, and the confidence to challenge, influence, and support teams to deliver excellent standards of care.&nbsp;Key Responsibilities<ul> <li>Quality Monitoring &amp; Evaluation</li> <li>Conduct audits, case file reviews, and thematic evaluations across adult social care teams.</li> <li>Use agreed quality assurance tools to assess compliance with local and national standards.</li> <li>Undertake announced and unannounced visits to care providers and community services.</li> <li>Practice Improvement</li> <li>Identify areas of good practice and areas requiring improvement.</li> <li>Work collaboratively with practitioners, managers, and providers to develop action plans.</li> <li>Support learning and development initiatives based on audit findings.</li> <li>Data &amp; Reporting</li> <li>Analyse performance data and produce reports for senior leadership and governance boards.</li> <li>Contribute to the development of dashboards and KPIs to track service quality.</li> <li>Present findings at internal and external meetings, including safeguarding and commissioning forums.</li> <li>Stakeholder Engagement</li> <li>Build effective relationships with internal teams, external providers, service users, and carers.</li> <li>Promote co-production and feedback from people with lived experience.</li> <li>Ensure services meet statutory requirements under the Care Act, Mental Capacity Act, and safeguarding legislation.</li> <li>Escalate concerns appropriately and contribute to safeguarding enquiries and reviews.</li></ul>This role offers the chance to make a real difference by driving high‑quality, person‑centred practice across Adult Social Care and ensuring that the people we support receive safe, consistent, and empowering services.What&nbsp;We are&nbsp;Looking For&nbsp;:We’re looking for someone who has:<ul> <li>Strong experience as a Senior Practitioner within Adult Social Care, with a solid understanding of strengths‑based and legally compliant practice.</li> <li>Proven ability to review, analyse, and quality‑assure casework, identifying both good practice and areas for improvement.</li> <li>Confidence in offering constructive challenge and professional guidance to support practitioners and managers.</li> <li>Excellent communication skills, with the ability to influence, coach, and build positive working relationships across teams and partner agencies.</li> <li>A reflective, solution‑focused approach, with a genuine commitment to improving outcomes and ensuring high‑quality, person‑centred support.</li> <li>Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.</li></ul>Essential qualifications:&nbsp;Diploma in Social Work, BA (hons) or equivalent social work qualification and be registered with Social Work England (SWE).DBS Check:&nbsp;Enhanced with Adults Barred List is required for this postBenefits of Working with Us&nbsp;At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp;<ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li></ul>Important Dates&nbsp;Closing Date (Redeployment Only):&nbsp;8th January 2026Closing Date (Internal &amp; External):&nbsp;18th January 2026Interview Date:&nbsp;To Be ConfirmedAdditional Information&nbsp;If you have any questions about the role or interview process, please contact:&nbsp;Trudy Marfo-Amponsah (Service Manager)<a href="mailto:Tmarfo-amponsah@thurrock.gov.uk" target="_blank">Tmarfo-amponsah@thurrock.gov.uk</a>: | 07769 301465&nbsp;To view the Job Profile and Person Specification, please follow the link below:&nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQAEIQI4p3zFQJ4FbbL_Jr3cAX6nQOuz8ryUE9yINzIz-PQ?e=uvboDL" target="_blank">Download Job Profile (PDF Document)</a>&nbsp;Application RequirementsAs part of the Safer Recruitment process, Gap Management is&nbsp;required&nbsp;for all Safeguarding roles.&nbsp;Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under&nbsp;Miscellaneous Documents&nbsp;as part of your application.&nbsp;&nbsp;If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp;<a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a><a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Senior Practitioner (Quality Assurance)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5183/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5184/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5190/OO_-_Operations_Officer_PS.docx" target="_blank">OO_-_Operations_Officer_PS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5191/OO_-_Operations_Officer_Brox_Sport.docx" target="_blank">OO_-_Operations_Officer_Brox_Sport</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Operation Officer (Lifeguard) – (Ref: OO)
Full time: &nbsp; 40 hours per week
Salary: £25,521.60 pa 


This could be the job for you…
<ul>
<li>Would you like to work in a vibrant team?</li>
<li>Operations Officer/Lifeguards benefit from varied working hours, which can easily fit around other commitments.</li>
<li>Are you a good swimmer and enjoy working in a sporting environment?</li>
<li>Are you interested in a career in the leisure industry?</li>
</ul>

Then come and join our friendly operations team at John Warner Sports Centre in Hoddesdon and Laura Trott Leisure Centre in Cheshunt. You will be helping your community within these centres by providing excellent customer services, so they can enjoy our facilities safely and to the highest standards of cleanliness.&nbsp;
What is required?
<ul>
<li>In date National Pool Lifeguard Qualification (NPLQ).</li>
<li>You will need to be resilient, reliable, and conscientious.</li>
<li>Enjoy working as part of a team.</li>
<li>Have excellent customer care skills.</li>
<li>Have a friendly and effective manner.</li>
<li>You will need to converse at ease with members of the public in fluent English to provide advice.</li>
<li>Perform the safe manual handling, setting up and breaking down heavy equipment within operational guidelines.</li>
<li>You will need to be organised and be calm under pressure.</li>
<li>On qualifying you will need to pass regular competency tests.</li>
<li>You will need to pass a swim test which will be conducted at interview stage.</li>
<li>This role requires a disclosure and barring service (DBS) check as it is working with children and vulnerable clients.</li>
</ul>
Broxbourne offers full training and development and career progression, all our current Operations Managers and Assistant Managers started out as Operations Officers/lifeguards so this could kick start your leisure career.

We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). 
The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.

We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.

Broxbourne Council is an Equal Opportunities employer.

Previous applicants may not be considered.


Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 01/02/2026 quoting the above reference.

Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a>
Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Operations Officers/Lifeguards

Job Title: Team Manager (Qualified) - Older People East &amp; North Review Team Starting Salary: £53,806 progressing to £59,497 pa Hours: 37.0 Location: Stevenage (Hybrid) – with travel across East/North Hertfordshire Contract Type: Fixed Term / Secondment (Maternity Cover) Directorate: Adult Care Services<h4>About the team</h4>Our Older People Review Team is a dynamic, multi-disciplinary group of Social Workers, Occupational Therapists and Community Care Officers. We work together to deliver person-centred, innovative solutions that help older people in Hertfordshire live safe, independent and fulfilling lives.<h4>About the role</h4>As Team Manager, you’ll lead and inspire the team, ensuring high-quality practice, strong performance, and effective use of resources. You’ll oversee complex cases, safeguarding vulnerable adults, and drive initiatives that promote independence, early intervention, and community inclusion. This is a leadership role where you’ll shape practice, mentor staff, and influence positive outcomes for service users.Key Responsibilities:<ul><li>Lead, manage, and develop a multi-disciplinary team to deliver excellent services.</li><li>Ensure compliance with legislation (Care Act, Mental Capacity Act, Mental Health Act).</li><li>Oversee safeguarding investigations and risk management.</li><li>Promote independence, wellbeing, and early intervention through creative, person-centred solutions.</li><li>Manage budgets, resources, and performance effectively.</li><li>Build strong partnerships with agencies, communities, and carers.</li><li>Drive continuous improvement and workforce development.</li></ul><h4>About you</h4>Essential Criteria:<ul><li>A registered Qualified Social Worker or Occupational Therapist with evidence of continued professional development.</li><li>Proven leadership experience in health or social care settings.</li><li>Strong knowledge of adult social care legislation and safeguarding.</li><li>Experience managing budgets, resources, and staff performance.</li><li>Excellent communication, problem-solving, and partnership-building skills.</li></ul> Join a forward-thinking organisation committed to innovation and excellence in adult social care. In return we can provide you with:<ul><li>A supportive, collaborative culture where your leadership is valued.</li><li>Flexible working arrangements to support work-life balance.</li><li>Generous annual leave and pension scheme for long-term security.</li><li>Continuous professional development, leadership training, and clear career progression pathways.</li><li>Access to employee wellbeing programmes, staff networks, and discounts.</li></ul>This job role is within the Health and Social Care Services, level HSC13 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact<a href="mailto:Sarah.Mason@hertfordshire.gov.uk" target="_blank">Sarah.Mason@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: 12th January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Hertfordshire County Council

Team Manager (Qualified)

<ul></ul>





Programme Engagement Officer (Thurrock)Permanent, Full Time£26,485 to £31,158 per annumLocation: ChelmsfordClosing Date: Monday 5th January 2026 at 11.59pmThe OpportunityEssex has a number of key employment and skills challenges including low productivity, low wages and lower than average workforce skills levels. Whilst the unemployment claimant count is low, Essex suffers from high levels of economic inactivity and significant pockets of deprivation in communities and cohorts. To resolve these challenges, Essex County Council delivers the Connect to Work Programme which supports residents facing barriers or challenges to get into and maintain meaningful employment, social inclusion, and engagement. This Programme Engagement Officer role will have a specific geographical focus on Thurrock, working closely with Thurrock Council and local partners to ensure the Connect to Work offer is embedded within local systems, services, and employer networks. Engagement Officers play a key role in ensuring that the opportunities in the Connect to Work programme reach as many people as possible. Working across Greater Essex, with a primary focus on Thurrock, the role will engage residents and a range of organisations including the Voluntary and Community Sector, Health Services, Prison and Probation Services, and Jobcentre Plus to raise awareness of the programme. The role will work proactively to promote opportunities and increase the number of participants. Engagement Officers will also be instrumental in working with employers across Thurrock to secure employment opportunities for programme participants, ensuring the programme delivers meaningful local impact. Accountabilities<ul><li>Raise awareness and stimulate interest in the Connect to Work Programme, acting as the principle point of contact for public, private and voluntary sector organisations seeking information on the programme.</li><li>Responsible for ensuring access to information about the programme through social, online, and print media, including devising accessible formats suitable for those with additional support needs.</li><li>Build and maintain relationships with professional third parties including, educational institutions, Job Centre Plus, Local Authorities, health, and voluntary sector bodies to generate actionable referrals to the Programme, overseeing a vibrant referral network of partners.</li><li>Support the development of, deliver and attend events, workshops, and training sessions to promote the project, building the community base to drive direct and indirect Expressions of Interest to the programme.</li><li>Responsible for working with employers to secure suitable work opportunities for programme participants, maintaining a register of opportunities.</li><li>Work with Marketing Executives to design and deliver targeted marketing campaigns to increase engagement in the Connect to Work Programme.</li><li>Support the implementation of the Connect to Work account management approach, accurately completing relevant paperwork and ensuring that records are kept up to date on the programme CRM / MIS system.</li><li>Gather, analyse, and report data related to programme performance and workforce trends to inform action plans. </li></ul>The Experience You Will Bring Essential criteria <ul><li>Demonstrable experience engaging employers or external partners. Evidence of proactively building and maintaining relationships with employers, business networks, or partner organisations, resulting in tangible outcomes (e.g. vacancies, work trials, events, commitments).</li><li>Experience working within an employment, skills, health, inclusion, or related public or community programme. Understanding how structured programmes operate, including objectives, eligibility or scope, delivery partners, and accountability requirements.</li><li>Ability to work to defined targets and evidence outcomes. Proven experience of managing activity against targets and accurately recording engagement and outcomes using CRM, MIS, or similar systems.</li><li>Practical understanding of inclusive employment principles. Ability to engage employers on inclusive recruitment, reasonable adjustments, flexible roles, or workplace support, and to apply this in real-world conversations. </li></ul>Desirable criteria <ul><li>Experience working alongside supported employment or employability services. Exposure to models or services that support people into or within work, without requiring direct case-holding responsibility.</li><li>Sector-based employer engagement experience. Experience engaging employers within priority or growth sectors such as health and social care, construction, logistics, public sector, or SMEs.</li><li>Experience of partnership working across multiple organisations. Evidence of coordinating or aligning activity across commissioners, delivery partners, local authorities, VCSEs, or economic development teams.</li><li>Experience supporting employer-facing events or outreach activity. Involvement in job fairs, employer briefings, roundtables, webinars, or targeted outreach campaigns that led to measurable engagement. </li></ul>

Programme Engagement Officer (Thurrock)

Job Title: Family Support Co-ordinator Starting Salary: £31,537 progressing to 34,434 per annum (pro rata for part time) Hours: 37.0 Location: Watford Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Do you enjoy working in a fast-paced environment, offering support, guidance, and training to professionals?The Supporting Families Practice Team sits within Supporting Families in Children’s Services and incorporates both Family and Practitioner Support across Hertfordshire. The team also encompasses Families First Panels where weekly multi-agency support panels are held to discuss families who need a coordinated approach to early help support, and agree which agencies are best placed to co-ordinate the early help support plan. When it is apparent that more information is required or where it is deemed that a slightly higher level of support is required to coordinate support for families, a Family Support Coordinator will be allocated to lead on this.<h4>About the role</h4>As a Family Support Co-ordinator, you will hold a case load of families and lead on coordinating support for these families by undertaking a Families First Assessment (FFA). You will need to work at pace to meet families in their homes, to understand their strengths and identify unmet needs for which the family require help and support to meet. You will be required to build rapport with families quickly, working with them in their own homes and have a good knowledge of local services. You will listen to the wishes and feelings of children and young people and liaise with early years settings, schools and other key services and agencies already involved with the family, as well as identify and engage services that are required, but not yet working with a family. The Family Support Coordinator will work closely with the Families First Coordinator within the team to identify and engage external agencies to take over the lead role for the FFA, or progress with support where needed until the case closes.The Family Support Coordinator will be managed by the Senior Families First Coordinator and will work in close collaboration with their Senior, ensuring that Early Help support is identified and provided to families in a clear effective way to evidence impact and ensure positive outcomes for families across Hertfordshire.This is fast-paced environment requiring you to be organised and able to move quickly between different priorities for different families while maintaining up to date records. The Family Support Coordinator will need to be confident in recognising and responding to risk, referring to Hertfordshire’s Continuum of Need to support your decision-making, and continuously focus on improving outcomes for families.Training and development opportunities are plentiful, to support your direct work with families; potentially including facilitating group-based interventions.This role will be covering the districts of Watford/Three Rivers and Hertsmere.<h4>About you</h4>Essential:<ul><li>A sound knowledge and understanding of Families First Assessments and Early Help support in Hertfordshire.</li><li>You will need to be comfortable working with parents/carers, children and young people from diverse backgrounds and have a sound knowledge of safeguarding responsibilities and child development.</li><li>Experience of interacting and working with families, children and young people and finding out what really matters to them.</li><li>You will be outcome focused with excellent attention to detail using their experience in report writing to help identify needs and strengths which in turn will help to produce action plans from the supplied assessments.</li><li>Experience in effective stakeholder engagement across a variety of services and agencies.</li><li>Experience of managing professional conflict and difficult conversations using your negotiation skills for effective partnership working and the ability to problem solve.</li><li>Self-motivated with the ability to manage conflicting priorities understanding the importance of the role’s others play in achieving a desired outcome.</li><li>Excellent digital literacy including proficiency in Microsoft.</li><li>You will need to have a full UK driving licence and access to a vehicle, as you will be expected to transport yourself between appointments and meetings.</li><li>The role does not require a social work qualification.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Serena Yearwood, Team Manager Tel: 01438 845678 <a href="mailto:serena.yearwood@hertfordshire.gov.uk" target="_blank">serena.yearwood@hertfordshire.gov.uk</a>Interview Date: 23rd January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Family Support Co-ordinator

<h2>About the job</h2>Salary: £30,024 - £32,597 a year plus £963 essential car user allowance pro rata Hours per week: 14.8 Contract type: PermanentLuton Council is seeking an Inspector (Contracts) to support the safe, compliant and effective delivery of passenger transport services across the borough. This role is central to ensuring that transport providers meet contractual requirements, relevant legislation and Council regulations, helping to deliver high-quality services for residents.You will monitor all contract and agreement arrangements with transport providers, ensuring full compliance with Conditions of Contract. This includes checking that vehicles are legally compliant and that staff working on vehicles hold valid official contractor badges. You will deliver a programme of inspections across both contracted operators and the Council’s internal fleet, carrying out random checks and targeted inspections where issues or concerns have been identified.You will manage the official contractor badge process, monitoring and processing applications, checking documentation such as enhanced DBS certificates and training records, issuing badges, and maintaining accurate staffing records. You will maintain regular communication with contractors to ensure compliance is sustained.The role includes undertaking passenger risk assessments and providing advice on contract arrangements, including vehicle suitability, staff qualifications and service delivery. You will work closely with the Passenger Transport Unit and client departments to support safe and effective transport provision.You will inspect contractor premises and review documentation as part of contract management activity, ensuring adherence to contract specifications. Accurate contract performance records will be maintained, including inspections, complaints, monitoring outcomes and defaults, using the Council’s transport management systems.You will maintain regular contact with day centre managers, headteachers, clients, Council departments and external transport operators to address performance standards and service issues. Office cover will be provided as required to support service continuity.Occasionally, you may be required to drive a Council bus to provide cover during sickness or emergency situations.Please note this role does not attract sponsorship.<h2>About you</h2>You will have some experience of contracted and fleet passenger transport operations, with an understanding of how transport services are delivered and monitored. You will also have some knowledge of vehicle legislation, mechanics and vehicle components, and be confident in inspecting vehicles and checking licensing and compliance documentation.You will be able to work effectively with minimal supervision, using your initiative to manage your workload and respond to issues as they arise. You will have the ability to prepare and present clear, accurate and well-structured reports for a range of audiences.Good IT skills are essential. You will be competent in using the Microsoft Office Suite (or similar) and have experience of, or the ability to learn, transport scheduling and management software.You will demonstrate a sound understanding of equality, diversity and inclusion issues and apply this knowledge in your work. You will also have a demonstrable understanding of passenger transport legislation and practices, along with some understanding of road traffic legislation and local government methods and procedures.You will be willing to undertake relevant training as required, including safeguarding, first aid, designated safeguarding lead (DSL), autism awareness, dementia awareness, PATS training, contextual safeguarding (including FGM and radicalisation), GDPR and equality, diversity and inclusion.The role requires you to carry out daily inspections outdoors at various sites across the borough, so you must be able to work in a mobile and practical environment. You will also be flexible in your approach to working hours, with the ability to undertake work outside normal office hours approximately once per week.You must hold a full, current driving licence, including a D1 category.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1675464&amp;ptId=12172" target="_blank">download: L5 Inspector Contracts.docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1679209&amp;ptId=12172" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

Inspector (Contracts)

Job Title:&nbsp;Childrens Practitioner - Family Safeguarding Starting Salary:&nbsp;£34,433 progressing to £37,280 pa Hours:&nbsp;37.0 Location:&nbsp;Stevenage Contract Type:&nbsp;Permanent Directorate:&nbsp;Childrens Services<h4>About the team</h4>We have an exciting opportunity to join strong, motivated and passionate teams and contribute to the amazing work that we do with children, young people and their families.Our Family Safeguarding Teams are multi-disciplinary teams consisting of social workers, domestic abuse, substance misuse and mental health workers, working together to tackle the root causes of risk in families. We work with Child Protection, Child in Need cases, PLO (Public Law Outline), children subject to care proceedings and children looked after.<h4>About the role</h4>As a Children’s Practitioner you will be supporting social workers within the team to undertake identified pieces of work, working directly with children and parents, to achieve positive change. You will have the opportunity to undertake creative pieces of work that truly contribute to positive outcomes for children, young people, and their families. You will work closely with social workers and multi-agency partners (health, education, police, probation service, CGL to name a few) to evoke change and support families to keep their children safe.You will be working in a fast-paced environment, working as part of a busy safeguarding team. You will need to have good organisational skills and time management and the ability to take a proactive approach to work that you do. You will need to be motivated, committed, and have the confidence and initiative to work independently when required.You will use direct work tools creatively to support children and young people and work alongside social workers completing parenting interventions, direct work with children, attending meetings, home visits, school visits, alongside many other safeguarding interventions. <ul><li>Children’s Practitioners work directly with children and their parents.</li><li>They provide support to Social Workers to undertake identified pieces of work. Other responsibilities will include:</li><li>Attend Core Group Meetings and Child in Need Meetings and contribute to developing, supporting and monitoring of SMART plans.</li><li>Undertake direct work with children and families.</li><li>Attend and participate in Group Case Supervision and contribute to reflecting on progress in improving outcomes for children.</li><li>Supervise contact and undertake observations between parent and their children. Support Social Workers to complete Family Safeguarding Intervention Programme and Parenting Assessments.</li><li>Be part of a Team Duty Rota as required.</li><li>Support parents/carers/young people’s attendance at appointments, access to benefits etc.</li><li>Support requests for placements, finances and support packages via brokerage.</li><li>Ensuring the work, you undertake with families is recorded in an accurate and timely way onto the child/ren’s electronic case records and Workbook (LCS).</li><li>To respect confidentiality and explain to parents/carers when there is need to share information with others in order to protect children.</li><li>Develop positive relationships with professionals and partner agencies to ensure that children and families receive the best possible service at the right time.</li></ul><h4>About you</h4>Although there are no specific qualifications needed for this role, the following skills and experience is required:<ul><li>Experience of working directly with children.</li><li>Effective communication skills in working with children, their parents/carers and partner agencies.</li><li>Excellent organisation skills and time management.</li><li>IT skills including electronic recording keeping.</li><li>An understanding of safeguarding/risk.</li><li>An ability to relay accurate information/concerns in a timely way.</li><li>Ability to work independently alongside being a team player.</li></ul>You will need to be able to drive and hold a current driving licence.You will have access to a wide range of exciting training and development opportunities to further develop your existing skills. If you are passionate about working with children, young people and their families to make a difference and enjoy working as part of a team, we would be happy to hear from you!This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Debbie.OBrien@hertfordshire.gov.uk" target="_blank">Debbie.OBrien@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 23rd JanuaryBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Children's Practitioner - Family Safeguarding

Job Title: Customer Service Supervisor - Hitchin Starting Salary: £27,694 opportunity to progress to £31,022 pa (pro-rata for part-time) per annum (pro rata for part time) Hours: 37.0 Location: Hitchin Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries.This is an exciting opportunity to take on the role of being a Customer Service Supervisor at a busy library within a thriving community. As part of the local management team, you will be responsible for the delivery and promotion of all frontline services in Hitchin Library, ensuring high standards of customer service are maintained at all times.Hitchin Library is a busy Tier 1 town library within a thriving community, which offers a variety of activities and services, including a Creator Space which offers a range of technologies.Please ensure you can work the hours/times stated on the rota attached.<h4>About the role</h4>Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city&nbsp;libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer.As a Customer Service Supervisor, you will actively supervise a large public facing team, as well as the daily operations of the library. Responsibilities include managing staff appraisals, timetabling, training, and development.<h4>About you</h4>Essential &nbsp;<ul><li>Experience, or knowledge in, delivering a high level of customer service and resolving customer queries</li><li>Ability to successfully supervise a team, using a collaboration and delegation to achieve aims</li><li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner</li><li>Skills to support maintaining Health &amp; Safety, Property, and training requirements in the workplace</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM7 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Sarah Peace Library Manager, <a href="mailto:sarah.peace@hertfordshire.gov.uk" target="_blank">sarah.peace@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date: 11 January 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Customer Service Supervisor - Hitchin - 37 hours .pdf</li></ul> 





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Customer Service Supervisor - Hitchin

Castle Point Borough Council Location: Council Offices, Benfleet Job Title: Contracts Management Officer Full Time – 37 hours per Grade 7 – SCP 27 -31 = £38,220 - £41,771Advert Closing - 11/1/2026We are looking for a full-time Contracts Management Officer to work within the Finance &amp; Procurement Service who can:Key Skills and Abilities<ul><li>Lead and manage complex contracts and supplier relationships.</li><li>Interpret contract law and procurement regulations confidently.</li><li>Deliver contract management training and guidance across departments.</li><li>Negotiate effectively and resolve performance issues.</li><li>Maintain accurate contract records and ensure compliance with procurement legislation.</li><li>Communicate clearly and professionally with stakeholders.</li></ul>ExperiencePrevious practical experience managing strategic contracts and supplier performance is essential. Experience in developing contract management systems, advising on procurement strategy, and working within a local authority setting is desirable.QualificationsApplicants must hold or be working towards MCIPS (Member of the Chartered Institute of Procurement and Supply) or an equivalent qualification.Not only is this a great role for the right candidate, but you also get some great benefits including:<ul><li>27 days annual leave</li><li>FREE gym membership</li><li>Competitive pension scheme</li><li>Flexible working arrangements</li><li>Ongoing professional development</li></ul>For an informal discussion regarding this role, please contact Lauren Quigley - <a href="mailto:LQuigley@castlepoint.gov.uk" target="_blank">LQuigley@castlepoint.gov.uk</a>The successful applicant will be subject to a Basic Disclosure &amp; Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer.





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Contracts Management Officer

Castle Point Borough Council Location: Council Offices, Benfleet Job Title: Accounting Technician Full Time – 37 hours per week Grade 3 – SCP Range 9- 12 - £27,254- £28,598Closing - 11/1/2026We are looking for 1 x full-time Accounting Technician to work within the Finance &amp; Procurement Service who can:Key Skills and Abilities<ul><li>Provide accurate financial advice and analysis to budget holders.</li><li>Support financial forecasting, budget setting, and monitoring.</li><li>Use financial systems and advanced Excel confidently.</li><li>Interpret financial data and develop models for decision-making.</li><li>Communicate effectively with stakeholders and work independently.</li></ul>ExperiencePrevious practical experience in financial reporting, budget preparation, and supporting year-end accounts is essential. Experience in business case development and capital programme support is desirable.QualificationsApplicants must be AAT Level 4 qualified or working towards.Not only is this a great role for the right candidate, but you also get some great benefits including:<ul><li>27 days annual leave</li><li>FREE gym membership</li><li>Competitive pension scheme</li><li>Flexible working arrangements</li><li>Ongoing professional development</li></ul>For an informal discussion regarding this role, please contact Rebecca Summers - <a href="mailto:RSummers@castlepoint.gov.uk" target="_blank">RSummers@castlepoint.gov.uk</a>.The successful applicant will be subject to a Basic Disclosure &amp; Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer.





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Accounting Technician ( Finance )

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Housing Options Officer (RP0125) 12-month fixed term37 hours per weekStarting salary £33,363pa with potential progression to £39,974pa on achieving designated skills and experienceAre you passionate about helping people?Are you able to assist members of the public to prevent threatened homelessness, and help others find accommodation?Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for enthusiastic, passionate people to join the expanding team of Housing Options.You will be part of Welwyn Hatfield Borough Council Housing Options team, providing housing advice and assistance to households who are homeless or threatened with homelessness.You will assist customers to improve their situation so that they can remain in stable accommodation and will do this by negotiating with landlords and relatives to prevent homelessness.You will work towards getting single people and couples away from a life on the streets and help accommodate families and vulnerable people when they have lost accommodation.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, providing advice to members of the public and determining what legal duties are owed to customers who approach the Council for assistance.We are looking for someone with:<ul><li>An interest in providing high quality public services to the local community</li><li>Experience of working with the public and providing excellent levels of customer service</li><li>The ability to negotiate with others and find solutions to complicated situations</li><li>Experience of working with several IT systems and ability to learn new systems to a high standard</li><li>Excellent communication and interpersonal skills</li><li>An interest in learning about homelessness and developing or increasing their understanding of homelessness legislation and case law.</li></ul>If you are passionate about helping people and assisting those in housing need, and also thrive under pressure and enjoy team working – we want to hear from you.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results.Closing date for applications is 5 May 2025.Assessments will be held on 14 May 2025 with interviews on 20 May 2025.

Welwyn Hatfield Borough Council

Housing Options Officer

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Clerk of WorksPermanent, Full Time£33,716 to £39,665 per annumLocation: ColchesterWorking Style: <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Anywhere worker</a>Closing Date: 7th January 2026 (11:59pm)The RoleEssex Highways is responsible for managing and maintaining one of the largest highway networks in the country: 5,000 miles of roads and around 5,000 miles of footways. Essex Highways is a delivery partnership between Essex County Council and our contractual partner.  As an Essex County Council employee you will work alongside our contractual partner to deliver road maintenance, street lighting, drainage and flooding, winter travel, road safety, traffic management, highway development, bridges and structures, grass and vegetation, bus stops and bus shelters, public rights of way and roads strategies for users of Essex highways.The Clerk of Works engages with the private sector and district authorities to develop and deliver developer funded highway schemes and residential vehicle crossings. The role will decide what can be adopted by the Highways Authority and ensure ongoing liabilities are minimised.Possesses a New Roads and Streetworks Act (NRSWA) accreditation Supervisor Certificate, with proven experience in the effective inspection of the construction of a wide range of highway schemes and conversant in the use of different materials and construction methods. To read more about our business area, please visit: <a href="https://www.workingforessex.com/role/climate-environment-and-customer-services?source=workingforessex.com" target="_blank"> Climate, Environment and Customer Services </a>AccountabilitiesResponsible for monitoring works for compliance with approved drawings/specification and are constructed in accordance with the Development Construction Manual, Design Manual of Roads and Bridges, NRSWA 1991 and TMA 2004 requirements and are of high quality.Responsible for obtaining samples of materials for testing and analysis to ensure that works meet the standard required in the relevant specification which will include Construction (Design and Management) Regulations 2007 and other construction/H&amp;S related law.Responsible for identifying snags, and remedial works required and pursuing any breaches to ensure all construction works on Residential Vehicle Crossings comply with the requirements of the Highways Practice Note on Vehicle Crossings.Work collaboratively with contractors to meet agreed programme documenting progress on site through accurate weekly and/or ad hoc records.Maintain oversight of contractor's operational compliance with Health and Safety legislation, bringing to their immediate attention all noted instances of non-compliance.Responsible for ensuring all private roads, subject to the Advance Payments Code are constructed to an appropriate standard, to allow the release of monies lodged under the code. If a developer does not lodge monies and formal action is taken through the Magistrates Court, supply all necessary information.The Experience You Will Bring<ul><li>Possesses a New Roads and Streetworks Act (NRSWA) accreditation Supervisor Certificate.</li><li>Evidence of continuing professional development and expert knowledge in relevant professional area. Membership of the Institute of Clerk of Works, or working towards this.</li><li>Proven experience in the effective inspection of the construction of a wide range of highway schemes, conversant in the use of different materials and construction methods.</li><li>Knowledge of Health and Safety Legislation as it affects works on the highway including Construction, Design and Management Regulations and Chapter 8 Construction Skills Certification Scheme Yellow 'Regular Visitors' card holder as a minimum.</li><li>Proven competence in Confined Spaces entry procedures with escape sets and working in the vicinity of DNO/IDNO equipment (including G39/1).</li><li>Knowledge of Highway Authority and Local Government policies, practices and procedures in relation to highways maintenance.</li><li>Good IT skills encompassing the use of remote data capture device and inspection recording systems</li><li>Good communication skills, verbal and written, with experience of dealing with contractors, elected Members and the public.</li></ul>Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence, or the ability to meet the mobility requirements of the role through other means.Why Essex?As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href="https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex" target="_blank"> Everyone's Essex </a> . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.In February 2025 , Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about <a href="https://eur02.safelinks.protection.outlook.com/?url=https://workingforessex.com/roles?source=workingforessex.com&amp;data=05|02|Sharon.Burrus2@essex.gov.uk|2f58d1d5968946d6f86a08dd7029c06e|a8b4324f155c4215a0f17ed8cc9a992f|0|0|638790046808311814|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&amp;sdata=RWho6LqejkQVDN7KrRNgcfWGSUqBWz4muq14BcdeAJ4=&amp;reserved=0" target="_blank"> devolution and local government reorganisation (LGR </a> ) on our careers site.Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href="https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2" target="_blank"> Nolan principles </a> , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href="https://essex.talentpool.com/sign-up?utm_source=Cornerstone&amp;utm_medium=Advert&amp;utm_content=Job_Advert" target="_blank"> The Essex Talent Community </a>If you have queries on this role or require anything further, please email <a> resourcing.team@essex.gov.uk </a>Follow us on <a href="https://www.facebook.com/essexcountycouncil" target="_blank"> Facebook </a> , <a href="https://twitter.com/essex_cc" target="_blank">Twitter</a>, <a href="https://www.instagram.com/essex_cc" target="_blank"> Instagram </a> and <a href="https://www.linkedin.com/company/essex-county-council/" target="_blank"> LinkedIn </a> . Further details can be found on our <a href="https://www.workingforessex.com/" target="_blank"> careers page </a> .Downloads<a href="https://www.workingforessex.com/working-here/pay-reward" target="_blank"> Pay and Reward </a> <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank"> Our Ways of Working </a> <a href="https://www.workingforessex.com/about-us" target="_blank"> About Us </a> <a href="https://www.workingforessex.com/organisational-behaviours" target="_blank"> Organisation Behaviours </a>

Clerk of Works

Job Title: Local Authority Designated Officer Starting Salary: £48,226 progressing to £53,460 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>The LADO service is the Local Authority’s statutory function for managing and overseeing allegations and concerns against professionals who work with children. The LADOs have a key role to provide specialist advice, guidance and training to organisations who employ staff in the children’s workforce and provide services to children in Hertfordshire. The service has a statutory responsibility to ensure the necessary investigations are carried out where necessary considering multifaceted perspectives of employment, child protection, criminal and regulation ensuring staff are treated fairly and supported to improve practice where possible but also to ensure those responsible for managing staff do so effectively making sure risks to children from the workforce are mitigated and reported to the necessary bodies such as DBS. The team members hold a significant amount of safeguarding experience, the service is fast paced with staff undertaking fast paced and complex child protection activities on a duty basis working with a vast range of statutory agencies, partner agencies and regulatory bodies. The role regulatory involves critically challenging and escalating concerns at a senior level. <h4>About the role</h4><ul><li>To manage and oversee the allegations management process in line with current local and national safeguarding procedures and guidance issued by the Department for Education and Hertfordshire Safeguarding Children Partnership, including the identification of those at risk or in need of protection, determining with the employer the most suitable method of intervention.</li><li>To manage and oversee individual cases from all partner agencies of the Hertfordshire Safeguarding Children’s Partnership employing or supplying staff to the children’s workforce.</li><li>To chair LADO meetings that look at an allegation against an individual working in the children’s workforce and agreeing decisions and actions, ensuring the accuracy of notes, their timely distribution and accurate recording on the agreed systems.</li><li>To disseminate the outcomes of processes as appropriate and work with employers to ensure that referrals of cases to the Disclosure and Barring Service and the relevant professional regulatory body are made appropriately.</li><li>To identify cases requiring additional media and communications protocols and bring those to the attention of senior managers.</li><li>Manage the recording systems that provide clear audit trails about decision making, planning and recommendations in all processes relating to the management of allegations against individuals working in the children’s workforce.</li><li>To ensure an effective communication strategy with all partner agencies in respect of process developments and updates, and establish links with other LADOs (regionally and nationally) to ensure sharing of best practice for continuous improvement and effective cross border working.</li><li>To implement performance management systems, providing timely and accurate performance data and inform reports to Hertfordshire Safeguarding Children Partnership and ensure that learning from cases is fed back into improving practice so that safer cultures are embedded and children are better protected.</li><li>To manage the submission of data relating to allegations against staff and volunteers to the Department for Education when required.</li><li>To liaise as necessary with representatives of other Local Authorities in respect of position of trust abuse issues that span council boundaries.</li><li>To assist and support agencies and employers in their practice by providing advice, guidance, and training in relation to managing allegations made against people who come onto contact with children in their working environment.</li></ul>To represent the Local Authority as LADO in relation to service development across the region, as required.<h4>About you</h4>Essential:<ul><li>Social work qualification and active registration with Social Work England. For an applicant to be considered without a social work qualification, they will need to demonstrate extensive experience of holding LADO roles.</li><li>Extensive knowledge and experience in safeguarding, in particular child protection</li><li>Knowledge of current research and reports concerning child protection issues</li><li>Ability to deal with complex practice and legal issues relating to allegations management</li><li>Knowledge of key agencies and partners who need to be involved in the investigation of allegations</li><li>Detailed knowledge of relevant regulations and guidance on child protection, safer recruitment and allegations management within the legal frameworks outlined in The Children Act, Working Together to Safeguarding Children, Sexual Offences Act, Safeguarding Vulnerable Groups Act and local child protection procedures</li><li>Knowledge of regulations in relation to employment issues</li><li>Experience and understanding of disciplinary procedures in various settings</li><li>Extensive experience of child protection systems and advising on the handling and management of child protection cases</li><li>Competent skills in quality assurance and escalations, including those to senior managers, directors and at times professional or regulatory bodies.</li><li>Ability to meet statutory deadlines, manage own workload and ensure timely recording of outcomes</li><li>Ability to critically analyse individual agency policies and procedures relevant to an allegation, and challenge or advise actions to improve and implement safer cultures and practice</li><li>Ability to lead and chair complex and multifaceted child protection investigations</li><li>Understanding of risk assessments in the context of keeping children and the workforce safe</li><li>Developing positive working relationships with internal partners (for example HR) and with organisations who are employers of the children’s workforce</li><li>Able to consistently meet the set practice standards for the LADO</li><li>Producing reports from the outcomes of allegations</li><li>Able to proficiently use the local client recording system</li></ul>Desirable:<ul><li>Have had experience at team manager level with at least 5 years post qualifying experience in child protection</li><li>Experience in delivering training in multi-disciplinary settings on child protection issues and allegations management</li><li>Ability to implement necessary change as a result of new guidance or findings from audits and inspections</li><li>Writing policies and procedures</li><li>Supporting support agencies and partners to improve and develop their systems</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Kassiane Papageorgiou (<a href="mailto:kassiane.papageorgiou@hertfordshire.gov.uk" target="_blank">kassiane.papageorgiou@hertfordshire.gov.uk</a>)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Local Authority Designated Officer

Job Title: SEND Quality Assurance (QA) Team Manager Starting Salary: £53,806 progressing to £59,497 per annum (pro rata for part time) Hours: 37.0 Location: Countywide; hybrid working model; combination of home working with proximity to Hertfordshire and able to work at base office at least one day per week, more depending on the needs of the role at specific times. Contract Type: Fixed Term/Secondment for up to 11 months (maternity cover) Directorate: Childrens ServicesDo you enjoy working in a fast-paced environment, have a passion for developing services and improving outcomes for children, young people and families with SEND?<h4>About the team</h4>This is an exciting opportunity and role to make a difference and support with continuing to raise the quality of our services for children and young people with SEND, within our Making SEND Everyone’s Business service transformation and investment programme.We are looking for an experienced, enthusiastic and innovative qualified manager, with substantial knowledge of children’s SEND services, and associated legislation, guidance and practice experience. The ideal applicant will possess (but not essential), previous experience of conducting QA activities and audits, policy development or improvement work in children’s SEND services.<ul><li>The post holder will manage a team consisting of a QA and Audit Manager for SEND, two Practice Development Leads, a Project Manager and a Project Officer. The SEND QA Team Manager role is located in the Quality Assurance, Audit, Policy and Practice Service to enable a strong QA / improvement focus. The role, however, involves working closely with various internal and external, multi-agency stakeholders across SEND services.</li></ul>We are a service that promotes a learning culture, works hard to continually improve services, whilst sharing and celebrating good and outstanding practice.<h4>About the role</h4>The post holder will drive performance and practice improvement within SEND provision, by overseeing the development and implementation of robust quality assurance and audit processes that meet external inspection requirements, working closely with Senior Leaders. The role will involve high profile and priority work for Children’s Services and partners, and opportunities to contribute to improvements across social care, health and education. This will enable Children’s Services to monitor, evaluate and continually improve the effectiveness of its arrangements to support and safeguard children and young people with SEND in Hertfordshire, to reach their full potential.The role will involve coordinating and reporting on a range of annual themed audits and monthly whole service audits. The post holder will work with various multi-agencies, social care and SEND teams, as well as Learning and Development, to ensure the learning outcomes from such audits are embedded in practice and that outcomes improve for children and young people with SEND.The SEND QA Team Manager will supervise and oversee the work of the SEND QA Team, building relationships and upholding a positive reputation with internal and external stakeholders. The post holder will need to have strong leadership qualities, analytical skills and be able to regularly present audit reports and findings to the Senior Leadership Team and wider SEND workforce.<h4>About you</h4>Essential:<ul><li>Educated to degree level/management qualification and to have the relevant professional qualifications and/or equivalent experience (e.g. experience in SEND/QA).</li><li>Experience of working in SEND services in a professional capacity.</li><li>Experience of managing conflict and change.</li><li>Experience of working in a complex multi-agency environment.</li><li>Experience of managing staff through both line management and project team arrangements.</li><li>Knowledge of SEND and the legislative and policy drivers behind the work of Local Authority Children’s Services SEND provision.</li><li>Ability to lead improvement in SEND services and outcomes across the partnership by negotiation and persuasion.</li><li>Excellent interpersonal skills; ability to recognise and respond appropriately to situations requiring tactful or diplomatic handling at all levels of the organisation.</li><li>Business focus and political awareness; ability to operate in sensitive political environments.</li><li>Analytical skills; ability to interpret, summarise and draw conclusions from complex data and quality audits.</li><li>Ability to design and implement quality audits of SEND practice across different professional roles.</li><li>Confident and competent presentation skills for a range of audiences in politically sensitive situations.</li></ul>Desirable:<ul><li>Experience of developing and implementing quality assurance processes, including auditing of children and young people’s records.</li><li>Experience of managing projects.</li><li>Experience of developing and planning services.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC13 job profile. Please locate this via:Job profiles - Health and social careThis is an exciting opportunity to be involved in quality assurance and transformation work, driving performance and practice improvement, to enhance the skillset of the workforce, and ultimately, to make a real difference to the outcomes and lives of children, young people and families with SEND.To hear more about this opportunity please contact Sara Malik <a href="mailto:sara.malik@hertfordshire.gov.uk" target="_blank">sara.malik@hertfordshire.gov.uk</a>.Interview Date: 6th January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SEND Quality Assurance (QA) Team Manager

Are you passionate about delivering high-quality waste and recycling services that make a real difference to the local environment and community? Uttlesford District Council is seeking an experienced and motivated Environmental Services Team Leader to join our operational management team.As Team Leader, you’ll take the lead in coordinating and managing waste and recycling operations across the district. You’ll ensure services run safely, efficiently, and professionally, while driving continuous improvement and supporting our commitment to a cleaner, greener Uttlesford.





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Uttlesford District Council (Essex)

Environmental Services Team Leader - Waste & Recycling

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12 month Fixed-Term contract or Secondment&nbsp; Ref: H0799 The opportunity has arisen for this vacancy within the Social Housing Cleaning department. You will provide a high-quality front-line specialist service focusing on building safety and compliance.&nbsp; You will assist in maintaining and ensuring our buildings are compliant and that people living in, working in or visiting our properties are safe. Provide a specialist cleaning service, which is complementary to the work of the Cleaning Department generally using equipment, materials and techniques additional to the routine cleaning work. Assist Management to make void properties available for letting with the least possible delay. The ability to build strong and meaningful relationships with colleagues and contractors is required as well as tact, diplomacy and the ability to negotiate.&nbsp; You will have excellent written and oral communication skills and the ability to achieve defined performance targets. Previous cleaning experience would be advantageous. Applicants must have a driving licence that is valid in the UK. A Standard DBC check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details.

Dacorum Borough Council

Estate Cleaning Co-Ordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5122/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5123/Neighbourhood_Team_Operative_JD.docx" target="_blank">Neighbourhood_Team_Operative_JD</a></li>
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Job Title: Neighbourhood Team Operative&nbsp;
Department: Open Spaces
Location: Rochford District
Salary: Scale 4 £26,403 – £28,142
Hours: 37 hours per week, onsite
Benefits: Local Government Pension Scheme, generous annual leave, flexi scheme, staff discounts
Closing Date: 25/01/2025

Our Culture and Values:
We like our staff to be proactive and innovative. Being customer focused and willing to maximise your potential at work are expected. We all work together to achieve the very best for our residents which sometimes means getting involved in projects and trying new tasks outside of your day to day job role. We love our staff to suggest new ideas and to have enthusiasm to try out new experiences.
The Job Role:
Rochford District Council is looking to appoint a positive, enthusiastic, and proactive individual to the exciting role of Neighbourhood Team Operative. This is a great opportunity to join our dedicated and hardworking Open Spaces Team. Being versatile and self-motivated is essential.
During your role, you will be striving to successfully execute grounds maintenance requests within our open spaces and on public highways with support from the Open Spaces Grounds Maintenance Team.
As a Neighbourhood Team Operative, you will be engaged in all aspects of Horticultural work including the use of tractors, heavy grass cutting machinery, tree, shrub and bedding planting, hedge cutting, renovation of sports pitches as well as assisting in the day to day challenges of grounds maintenance. It is essential for the successful candidate to undertake Health and Safety checks and Risk Assessments, and to be able to professionally communicate with people of all levels, from co-workers and contractors to residents.
It is also essential for a successful candidate to be able to undertake physical and demanding work in all weathers, of all seasons. Work within the Open Spaces Team can be challenging, however; this is outweighed by the sense of pride and the self-rewarding nature of working as a part of a team within the horticultural industry.
As a local authority, Customer Focus is very important to us and we would expect any successful candidate to act in the upmost professional of manner.
For an informal discussion, please contact James Panrucker on 07971658760

Neighbourhood Team Operative

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Housing Options Team Leader Starting salary £41,992pa with progression to £45,089pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 12 month fixed term contract 37 hours per week (hybrid working) Are you passionate about helping people? Are you able tolead a team, helping them to achieve success in the field of Homelessness Prevention? Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for someone toleadthe expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team, a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out of hours homelessness service. You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness, whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible. You will have line management responsibilities for up to 8 officers, to ensure consistency ofdecisionmaking, whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills. You will be responsible for maintaining and updating the key homeless prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful sustainable outcomes. You will be the primary point of contact for colleagues and partners in the day-to-day operation of the service, enabling the swift resolution of cases that require a quickresponseand helping colleagues without specialist knowledge. You will demonstrate your ability to deal withemotionallychallenging cases in difficult situations, dealing with cases that require escalation from members of the housing options team and identifying outcomes in complex cases. We are looking for someone with:<ul><li>An interest in providing high quality public services to the local community</li><li>Experience of working in Housing Options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li><li>The ability to negotiate with others and find solutions to complicated situations</li><li>High levels of ability working with IT systems and confidence in using Microsoft software,</li><li>Excellent communication and interpersonal skills</li><li>Ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li></ul>Our Values Our Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values areCollaborative, Open, Responsible and Excellent. If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working – we want to hear from you. Closing date for applications is 11 January 2026 Remote assessments will be held on 16 January 2026 Face to face interviews will be held on 21 January 2026 Keywords: Housing Options, Homelessness, Welwyn Hatfield, legalisation, local government, hertfordshire

Housing Options Team Leader (P01769)

Job Title: Customer Service Assistant - Bushey Starting Salary: £25,185 opportunity to progress to £25,583 per annum - pro-rata for part-time Hours: 6.5 Saturdays 10am – 5pm (with 30mins lunch) Location: Bushey Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Hertfordshire Libraries provide an innovative, successful service at the heart of the local community including small village libraries, town and city libraries, and performing arts libraries. We deliver key reading, health, learning, information, digital and culture offers including IT support, clubs and activities, access to digital resources and a thriving events programme to ensure we improve residents’ lives.<h4>About the role</h4>The role of Customer Service Assistant is varied and directly contributes to the success of our libraries through working collaboratively to deliver excellent customer service, IT support, information services and resources to our library users and assisting with ad hoc library activities as required.You will be a friendly and confident person who is happy to work in a customer facing role. You will be competent using computer packages for logging and searching for information. You will be organised and comfortable in assisting customers to issue and return books and tidying shelves.Bushey Library WD23 1FABushey Library is a welcoming, open-plan public space that hosts a vibrant programme of weekly events and activities. These include Baby Rhyme Time, Story Time, LEGO Clubs, digital learning sessions, and author talks. The successful candidate will play a vital role within the local team, actively contributing to the planning and delivery of these community-focused services.<h4>About you</h4>You will have a positive and flexible attitude, and the skills and abilities to successfully interact with customers, completing tasks to deadlines and problem solve, engaging senior colleagues when appropriate.Essential:<ul><li>Knowledge of and/or experience of working in a customer focussed environment</li><li>Evidence of understanding and application of good customer services principles</li><li>Demonstrable organisational skills, showing a methodical ability to prioritise tasks</li><li>Demonstrates a desire to work collaboratively with colleagues to achieve service aims and objectives</li><li>Ability to shelf alphabetically and numerically</li></ul>Customer Service Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities and help to make a positive difference to people’s lives.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM4 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Mary Malone, Library Manager0300 123 4049 for an informal discussion about the role.Interview Date: 21st Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Customer Service Assistant - Bushey 6.5 hours.pdf</li></ul> 





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Customer Service Assistant - Bushey

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Senior Democratic Services Officer (P01745) Starting salary £41,992pa with progression to £45,089pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 37 hours per week (hybrid working and in person evening meetings) Permanent contract The Borough of Welwyn Hatfield is unique, with its foundation steeped in history. It is no surprise it is a place where people want to live and work. In this pivotal role, you will ensure residents of the Borough have access to local democracy whilst upholding the principals of good governance.If you have a genuine interest in democracy and governance, are committed to driving change and improving services, this is the role for you. The successful candidate will become a key member of the Governance Services Team and will provide a comprehensive range of services, includingsupport to various council meetings throughout the municipal year. You will play a full role in the democratic life of the council: being responsible for the preparation ofcommittee summonses, agendas, provision of advice during meetings, report preparation and ensuring an accurate and timely record of meetings is made. To be successful in this role, you will need experience of committee administration and have a working knowledge of the democraticdecision-making process. This role requires excellent written and verbal communication skills and meticulous attention to detail. This is a small team, so we need a good team player who welcomes and responds positively to change. The ability to converse with ease with other staff and members of the public and to provide advice in accurate spoken English is essential for this post. The role is hybrid - we are looking for somebody to work in our primary office in Welwyn Garden City two days per week. OurCOREvalues —Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for. Working in the heart of Welwyn Garden City, we offer flexible working arrangements, access to electric pool cars, as well as the Local Government pension scheme and generous annual leave.You can see our full list of employee benefits on our careers site here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Please note that we do not offer sponsorship for employment in the UK. Closing date for applications is 12 January 2026 Remote assessments will be held on 16 January 2026 Face to face interviews will be held on 22 January 2026 Keywords: Governance, Councillors, Democratic, Committee, Agendas, Decision Making, Hybrid, Working, Hertfordshire, Welwyn Hatfield, local government

Senior Democratic Services Officer (P01745)

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



The Council’s Street Care Service is responsible for the cleanliness of the Borough of Chelmsford. This is a wide ranging Service geared toward improving the quality of the environment by improving litter standards, removing the nuisance created by fly-tipping, graffiti and fly-posting and improving feelings of safety and security to create a sense&nbsp;of care and respect for the place in which people live, work and visit.
A key role in these activities is the operation of our fleet of mechanised road sweepers which are responsible for dealing with over 1300km of roadways. We are looking for an enthusiastic and self-motivated individual to play a key role in helping us ensure that the infrastructure of the borough that the Council is responsible for, is kept to the best standard possible.
Based at our Freighter House depot in Springfield, the post holder would normally be expected to work the following hours at 37 hours per week: Monday to Thursday 06:00am – 2:00pm, Friday 06:00am to 1:30pm
It should be noted however that some flexibility will be required, including occasional early or later starts, or the requirement to work on a week-end or bank holiday.
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

Street Care Driver / Operative

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Customer Services Manager (RP0160) Starting salary is £55,051pa with progression to £58,445pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 37 hours per week hybrid (3 days in the office) Permanent role About the Role Reporting directly to the Assistant Director (Customer Services &amp; Transformation), you will play a pivotal role in upholding and enhancing the Council’s customer service standards. Central to this role is embedding a First Time Right approach across the organisation, ensuring every customer interaction is efficient, effective, and positive. As the Council’s customer service expert, you will lead by example, setting the tone for customer excellence across the customer service teams and wider organisation. Key Responsibilities Oversee the day-to-day operations of a fast-paced, multi-disciplinary customer service teams serving both council and landlord services. Foster collaboration, efficiency, and a customer-first mindset across departments. Use robust customer contact data to identify service gaps and opportunities for improvement. Design and implement policies and procedures that drive meaningful change and ensure services meet customer demand. About You We’re looking for a dynamic leader who is: Passionate about delivering outstanding customer service. Experienced in managing diverse teams in a fast-paced, front-line environment. Skilled in using data to inform decision-making and service improvements. Innovative, with a track record of implementing new technologies and practices. This role is politically restricted. This role is hybrid. You will be required to attend the office 3 days a week. Why Join Us? This is an exciting opportunity to make a real impact on how the Council delivers services to its community. You’ll be at the forefront of shaping the future of customer service and ensuring we put residents at the heart of what we do. You will have access to the local government benefits such as generous annual leave, national pay award agreements, and the local pension partnership. We offer a wide range of health and wellbeing events as well as a learning and development programme. To see all the benefits of working for Welwyn Hatfield Borough Council, visit our careers website:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Please note that we do not offer sponsorship for employment in the UK. Closing date for applications is 25 January 2026 Remote assessments will be held on 30 January 2026 Face to face interviews will be held on 6 February 2026 Keywords: Welwyn hatfield, customer services, transformation, policies, procedures, customer first, leadership, frontline, data analytics, local government

Customer Services Manager (RP0160)

Job Title: Library Support Driver - Welwyn Garden City Starting Salary: £25,185 progressing to £25,583 per annum (pro rata for part time) Hours: 37 Location: Welwyn Garden City Contract Type:&nbsp;Permanent Directorate: Resources<h4>About the team</h4>This is a rare opportunity to join our team of five Library Support Drivers, managed by our Facilities Support Officer. You will be driving a 3.5 tonne van and be responsible for delivering, collecting and sorting items from libraries as well as educational and health settings.You will be part of our close-knit Libraries Logistics and Distribution team, which supports 46 libraries throughout Hertfordshire. We are currently based with our Central Stocks Unit at Welwyn Garden City and will be moving to St Albans within the next 12 months.<h4>About the role</h4>Working days are Monday to Friday, 8 hours per day with some flexibility around start times. Our drivers like to get out early to avoid the traffic and usually complete deliveries before our libraries open to the public.Library Support Drivers are responsible for sorting, loading, unloading and delivering stock, equipment and items of furniture to libraries, often out of hours when the libraries are closed. This requires the confidence to work alone while unlocking, locking and setting intruder alarms.<h4>About you</h4>We are seeking a reliable, proactive individual who interacts professionally with colleagues and members of the public and is keen to deliver high standards of service with care, consideration and courtesy.This role requires a good level of physical fitness and resilience. You will be lifting, carrying, loading and unloading boxes of library stock, furniture and equipment. You will be making deliveries in all weathers, often in the dark and before libraries open.You must be a patient, considerate and competent driver, operating the vehicle safely, legally and economically at all times. A DVLA licence check will be carried out prior to appointment and every 6 months thereafter.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS4 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact Nigel Braggins, Facilities Support Officer or Kay Murphy, Support Services Manager on 0300 123 4049 for an informal discussion about the role.Interview Date: 21st &amp; 23rd January 2026Benefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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