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Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.
Do you want to make a difference every day to people’s lives? Do you relish in providing help and support to others when they need it most? Do you love to provide customers with excellent customer service? If the answer is yes, then we have some exciting opportunities that sound just what you are looking for...
We are now recruiting an Out of Hours Call Handler in to our Contact Centre Out of Hours service.&nbsp;This dynamic position involves providing direct support by managing customer calls, addressing challenging emergencies, and handling administrative tasks.&nbsp;We are looking for exceptional candidates who can demonstrate compassion, resilience, and respect; who are willing to go the extra mile to make a real difference!
The current available position and shift pattern is:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1 x 15-hour post 9am-5pm Saturday and Sunday
You’ll&nbsp;have the opportunity to work from home for this post, however, please be aware that the training for the role will take place in our Barnsley Office between the hours of 9am and 5pm Monday to Friday.&nbsp;Additionally, if you encounter any connectivity problems while working from home, you’ll be required to reach our 24 hour Barnsley office within half an hour.
Successful candidates will be part of our Contact Centre, a place where team members are guided and supported to deliver agreed quality and performance targets, as well as meet/exceed customer expectations. We are committed to supporting our team members continuous improvement journey, providing regular one-to-one feedback, training, call coaching and mentoring.
There has never been a better time to join us, especially as we are implementing new innovative technology as part of our Microsoft transformation journey and continue with our ambitious plans to improve access channels and services to our customers.
Interviews will be held week commencing 5th January 2026.
Should you have any questions or need more information about this opportunity, please don’t hesitate to contact our Operations Manager Tara Goldsbrough&nbsp;<a href="mailto:TaraGoldsbrough@barnsley.gov.uk" target="_blank">TaraGoldsbrough@barnsley.gov.uk</a>
A little bit about us
Now more than ever, our work is making a difference. It’s time to believe in the possibilities of a better Barnsley, to look to the future with excitement and optimism. To allow everyone to be the best they can be because our borough is a place where hard work and ambition will always be rewarded.
Within the Technology and Innovation department, we’re building on our commitment to transform how the organisation works by finding new ways to adapt business processes and IT services, helping all to embrace new ways of working.
To join us you’ll need 4 GCSE’s (9-4) or a relevant level 2 qualification; experience of dealing with conflicting demands in a demanding environment; the ability to remain calm under pressure whilst critically analysing situations to make appropriate decisions, in line with agreed processes and procedures. &nbsp;In return and as a thank you for contributing to our vision and values, we can offer you a whole host of benefits that are outlined in our Just4You package.
Here in Barnsley, we live and work by four important values: honesty, teamwork, excellent service, and taking pride in what we do. As part of our team, you can be sure we’ll do all we can to support you in being truly excellent. We prioritise learning and enabling you to achieve your potential. So, we’ve created a development process that lets you grow in the way that suits you - whether that is training to be a leader or learning flexibly online. That’s one of the reasons why you’ll find your career here inspiring and rewarding.

Out of Hours Call Handler

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3069/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3070/customer_services_-_minor.doc" target="_blank">customer_services_-_minor</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3071/P.SPEC_C.SERVICES.docx" target="_blank">P.SPEC_C.SERVICES</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3072/Trailblazer_Incentive_Grant_Flyer.pdf" target="_blank">Trailblazer_Incentive_Grant_Flyer</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3073/YPG_Incentive_Grant_Flyer.pdf" target="_blank">YPG_Incentive_Grant_Flyer</a></li></ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 &nbsp;
 &nbsp;
Hours - 28.80 hours per week.&nbsp;&nbsp; Monday – Friday (5 days per week) between the hours of 9.00am and 4.30pm on a part time permanent contract. &nbsp;
<ul>
<li>The Community Equipment service provides both daily living equipment and nursing equipment to people in need living in the Sefton geographical area.&nbsp; You will assist in providing an effective and efficient equipment loan service to disabled people of all ages, including children, to support them in developing their full potential and maintaining their health and independence.</li>
<li>The main duties will involve day working in the Customer Services Department, providing administration support, booking of visits, use of database, accurate record keeping, with an excellent customer service manner responding to telephone calls and visitors to the Community Equipment Service.&nbsp; To also work in accordance with specified guidelines.</li>
<li>
The successful candidate must be motivated and committed, with a range of skills and experience to strengthen an established team.&nbsp; In exchange we can offer:
<ul>
<li>Full support and supervision</li>
<li>Induction and relevant training opportunities</li>
<li>Pension scheme</li>
</ul>
</li>
</ul>
In your application you will need to demonstrate how you meet the criteria within the Person Specification, giving examples where possible of your experience and how these skills and abilities have helped you achieved your team’s/organisation’s objectives.
Closing Date - 12th December 2025
Interview Date - 18th / 19th December 2025

Sefton Metropolitan Borough Council

Sefton Council LGA Peer Review - 2022

Customer Services Officer - Minor Works

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2673/Join_us_at_Tonbridge___Malling_BC__5_.pdf" target="_blank">Join_us_at_Tonbridge___Malling_BC__5_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2674/Parking_Support_Officer_-_Job_Description_November_2025.doc" target="_blank">Parking_Support_Officer_-_Job_Description_November_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2675/PT_Parking_Support_Officer_-_Person_Spec_November_2025.doc" target="_blank">PT_Parking_Support_Officer_-_Person_Spec_November_2025</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



Are you organised, customer-focused, and ready to make a difference in your local community? We are looking for a Parking Support Officer to join our busy Parking Office team, providing high-quality customer support services on a range of parking-related issues.
<h3>About the Role</h3>
As a Parking Support Officer, you will:
<ul>
<li>Deliver excellent customer service to the public, handling telephone enquiries, emails, and post in a polite and efficient manner.</li>
<li>Support professional and technical officers within the parking team.</li>
<li>Undertake a wide range of clerical and administrative tasks, including financial processing, using various IT systems.</li>
<li>Manage service requests such as parking permits, season tickets, and dispensations, ensuring accurate data entry and record-keeping.</li>
<li>Participate in the team’s late duty rota and assist with payment processing.</li>
<li>Prepare draft management reports and statistical information for the Parking Support Manager.</li>
<li>Continually seek ways to improve service effectiveness and efficiency.</li>
<li>Ensure compliance with Health and Safety policies and contribute to a positive, customer-oriented team environment.</li>
<li>This is a part-time position. While our strong preference is for the hours to be worked across Monday to Friday to best support the needs of the service, the actual working pattern can be discussed at interview.</li>
</ul>
<h3>About You</h3>
To succeed in this role, you will need:
<ul>
<li>A sound educational background to at least GCSE level (or equivalent) in English and Mathematics.</li>
<li>Excellent communication skills and a friendly, approachable manner.</li>
<li>Experience working in an office-based, customer service environment.</li>
<li>Strong organisational skills, attention to detail, and the ability to work both independently and as part of a team.</li>
<li>Confidence using Microsoft Office and other IT systems.</li>
<li>A flexible, positive attitude and the ability to handle enquiries of a sensitive or challenging nature.</li>
<li>An understanding of good customer care practice and equality and diversity issues&nbsp;</li>
</ul>
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: <a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Working for us – Tonbridge and Malling Borough Council</a>
<h3>How to Apply</h3>
If you are accurate, well-organised, and have a customer-oriented approach to work, we would love to hear from you.
For an informal discussion about this role, please contact Sharon Smith, Parking Support Manager, 01732 876143 (direct candidates only, strictly no agencies)

Tonbridge & Malling Borough Council

Parking Support Officer - Part-time

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0999/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1000/15.24_hours_LA_rota.docx" target="_blank">15.24_hours_LA_rota</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1001/Job_Description_for_Leisure_Attendant__3_.doc" target="_blank">Job_Description_for_Leisure_Attendant__3_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1002/Job_Description_for_Leisure_attendant__2_.doc" target="_blank">Job_Description_for_Leisure_attendant__2_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1003/15.24_hours_LA_rota.docx" target="_blank">15.24_hours_LA_rota</a></li></ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 &nbsp;
An opportunity has arisen within Sefton Council for a part-time leisure attendant, based at Bootle Leisure Centre. The post is for a fully qualified NPLQ lifeguard to work as part of a team, ensuring customer safety and high standards of service and customer care are maintained.&nbsp; This role requires constant supervision of the poolside; you will need to be fully focused with the ability to remain vigilant, alert, and attentive.&nbsp; This position involves the setting up of equipment to meet the needs of the programmed activities and to undertake cleaning tasks to ensure the centre is well presented to the highest standard.&nbsp; The candidate will have a friendly and approachable manner to always maintain a high level of customer service.&nbsp; The candidate must be NPLQ qualified and must be able to demonstrate competency. &nbsp;Ongoing monthly training is also required.
Please see fixed rota pattern. Suitable candidates must be able to work these hours and shift pattern.
Qualifications 
It is essential you have a current RLSS Royal Lifesaving Society National Pool Lifeguard Qualification. A first aid at work qualification, AED or Pool plant operator’s certificates are also desirable.
Skills and Experience
All candidates should ideally be able to demonstrate a level of experience and knowledge commensurate with the position.
<ul>
<li>Ability to remain vigilant, alert and attentive.</li>
<li>Ability to be calm and in control in pressurised situations such as emergencies.</li>
<li>Customer care skills</li>
<li>Communication skills</li>
<li>The ability to set and achieve high standards of centre cleanliness and presentation.</li>
<li>Health &amp; Safety awareness</li>
</ul>
This position requires an enhanced Criminal Records Bureau check.
Provisional Interview Date - 5th January 2026

4 Customer Service Part time Jobs