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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9874/JD_-_Housing_Options_Advisor_July_2025.pdf" target="_blank">JD_-_Housing_Options_Advisor_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9875/PS_-_Housing_Options_Adviser_Career_Grade_4-5_July_25.pdf" target="_blank">PS_-_Housing_Options_Adviser_Career_Grade_4-5_July_25</a></li>
</ul>

We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.
Please follow the link below to submit your application.
Equal Opportunities
Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.
Safeguarding
The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.



Are you a confident, customer-focused individual with a passion for theatre and live events?
We’re looking for a&nbsp;Box Office Assistant&nbsp;to join our dynamic team at the heart of the Assembly Hall Theatre. This is a fantastic opportunity to deliver exceptional customer service while contributing to the commercial success of our venue.
What You’ll Be Doing:
<ul>
<li>Providing outstanding customer service via phone, email, and in-person</li>
<li>Supporting sales targets through upselling and proactive engagement</li>
<li>Encouraging and assisting customers in using digital platforms</li>
<li>Delivering accurate reporting to support the wider Culture team</li>
<li>Promoting offerings across TWBC venues including the Literary Festival and Ice Rink</li>
</ul>
&nbsp;What We’re Looking For:
<ul>
<li>Experience or understanding of working in a customer-facing role</li>
<li>A proactive, solutions-oriented team player</li>
<li>Proficiency in IT, especially Microsoft Office</li>
<li>Awareness of current and upcoming events at our venues</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to quickly build rapport with customers</li>
<li>Confidence, tact, diplomacy, and empathy in customer interactions</li>
<li>A positive, “can-do” attitude and excellent interpersonal skills</li>
<li>Self-motivated and resilient under pressure</li>
<li>Available to work evening and weekends across a 7-day working pattern</li>
</ul>
Benefits
<ul>
<li>22 days per year, increases to 27 days after 5 years of continuous Local Government service</li>
<li>
Plus&nbsp;3 extra days off in December</li>
<li>Generous Local Government Pension Scheme with 19.7% employer contribution</li>
<li>
Free parking&nbsp;near the Town Hall</li>
<li>
Free tea, coffee and wellbeing perks&nbsp;like an EAP, flu jabs, eyecare vouchers and more</li>
</ul>
If you would like to have an informal caht about the role, please contact Beth Calder, Box Officer Manager by email on <a href="mailto:beth.calder@tunbridgewells.gov.uk" target="_blank">beth.calder@tunbridgewells.gov.uk</a> or on 01892 554299
Closing date: Sunday 3 August 2025&nbsp;
Interview date: Friday 8 August 2025

Tunbridge Wells Borough Council

Box Office Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9775/Customer_Service_Advisor_JD_July_2025.pdf" target="_blank">Customer_Service_Advisor_JD_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9776/Job_Advert_CS__22_hrs.pdf" target="_blank">Job_Advert_CS__22_hrs</a></li>
</ul>





Hours:&nbsp;22 Hours per week over 3 full days
Salary:&nbsp;Up to SK7 (£25,974 per annum, pro Rata) following 6-month probationary period at SK6 (£25,611 per annum, pro rata).
Contract:&nbsp;Permanent
To provide a high quality, multi-disciplined and effective customer service ensuring that any enquiry is responded to in a timely, accurate and efficient manner.&nbsp; (The duties and responsibilities attached to the job may vary from time to time without changing the general character of the duties or the level of responsibility entailed).
<ul>
<li>Receive and assist customers visiting and contacting the Council via any means of communication to the highest standards of customer care as specified in the Customer Service Standards.</li>
</ul>
<ul>
<li>Provide customer services across a range of functions on behalf of the Council and partner organisations as required.</li>
</ul>
<ul>
<li>Record all contacts in the Customer Relationship Management System (CRM). If unable to deal with an enquiry, then identify service specialists and make appropriate transfer to ‘back office’.</li>
</ul>
<ul>
<li>Interpretation of customer enquiry to establish correct management of enquiry which could include signposting, part completion or full resolution.</li>
</ul>
<ul>
<li>Use comprehensive IT systems to manage enquiries, access information and to provide customers update information on outstanding enquiries (access and updating of administrative systems in ‘back office’ sections may be required).</li>
</ul>
<ul>
<li>Actively encourage and promote the use of self service, supporting customers to do so face to face and over the telephone in a call centre environment.</li>
</ul>
<ul>
<li>At all times, act as an ambassador for the customer service centre and South Kesteven District Council and assisting communications and/or liaison with staff in service sections, senior management, Councillors, members of the public and other agencies.</li>
</ul>
<ul>
<li>Proactively help to resolve complaints including them on the CRM database and advising customers of applicable Complaints Procedures.</li>
</ul>
This role is not politically restricted.

Customer Service Advisor (Part Time)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7345/Leisure_Attendant_JDPS.docx" target="_blank">Leisure_Attendant_JDPS</a></li>
</ul>

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



We are currently looking for a number of experienced Lifeguards to join our team at Hythe Pool to undertake a range of different shifts on a casual basis.
If you’re a qualified Lifeguard (RLSS National Pool Lifeguard Qualification), a team player with excellent customer service skills, have a proactive attitude and are passionate about health &amp; fitness then we want to hear from you! Being flexible and adaptable to cover shifts on a rolling shift pattern is essential.
If you are interested in this exciting opportunity please contact Sharon Punter (Hythe Pool Manager) on 01303 859177 or email <a href="mailto:sharon.punter@folkestone-hythe.gov.uk" target="_blank">sharon.punter@folkestone-hythe.gov.uk</a>
Applications will be considered as they are submitted. We reserve the right to close the vacancy once enough suitable applications are received.

Folkestone & Hythe District Council

Casual Lifeguards (Leisure Attendant)

Lorry Park Attendant Salary NS3 £24,027 - £24,404, per annumPermanent, 37 hours per week3:00pm until 11:00pm, Monday to Friday with occasional variations of these times subject to operational demands.Join the Team That Keeps Newark Moving! Newark and Sherwood District Council is looking for a proactive and reliable Lorry Park Attendant to help manage the day-to-day operations of the Newark Lorry Park. Working alongside the Deputy Parking Services Manager, you'll play a key role in supporting our parking services and ensuring the smooth, safe, and efficient running of the facility. If you’re someone who enjoys being hands-on, takes pride in public service, and wants to contribute to a well-run transport hub, this could be the opportunity for you.We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.We offer:<ul><li>Enrolment in the career average local government pension scheme.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days’ paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>£10 a month gym membership at one of our four gyms in the district.</li></ul>For more information, please contact Brian Rawlinson, Parking Services Manager on <a href="mailto:Brian.Rawlinson@newark-sherwooddc.gov.uk" target="_blank">Brian.Rawlinson@newark-sherwooddc.gov.uk</a>Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declared disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date:27th July 2025Interview: To be confirmed 





<ul></ul>

Newark & Sherwood District Council

Newark Lorry Park Attendant

Job Title: Assistant Customer Service Supervisor Starting Salary: £24,790 opportunity to progress to £27,269 per annum (pro rata for part time) – pay award pending Hours: 18.5 Location: Stevenage Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire LibrariesHertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager.<h4>About the role</h4>Stevenage LibraryStevenage is a busy library with a large friendly team providing services to a diverse community. You will ideally have supervisory experience and excellent customer service skills.This post includes working every Sunday from 11.45 to 16.15. Please see attached rota, please ensure you can work these times before applying.Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people’s lives.<h4>About you</h4>Essential<ul><li>You will have excellent communication and admin skills and you will be passionate about providing great customer care.</li><li>You will have demonstrable experience in leading a team in a supervisory role, working collaboratively to achieve aims and objectives as set by the Library Manager and wider Library teams.</li><li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner</li><li>You will be a competent user of Microsoft Packages including Word and Excel in order to collate and present data, and have an ability to support others in using technology.</li></ul>Desirable<ul><li>Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries offer.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM6 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Michelle LLoyd, Library ManagerT: 01438 864792 E: <a href="mailto:michelle.lloyd@hertfordshire.gov.uk" target="_blank">michelle.lloyd@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 5th August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Assistant Customer Service Supervisor- Stevenage - 18.5 hours.pdf</li></ul> 





<ul></ul>

Hertfordshire County Council

Assistant Customer Service Supervisor

<ul></ul>





Sessional Registration and Ceremonies Officer REF: 2349&nbsp; SO1: £39,150 pa rising in annual increments to £40,344pa inc LW pro-rata, pa including LW Flexible Hours About Us: It is an exciting time to join Lambeth Council,&nbsp;we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth.&nbsp;To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff;&nbsp;Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Lambeth&nbsp; Join our dynamic and vibrant Registration Team to provide a professional and customer focused approach to &nbsp;a frontline service, meeting the needs of our customers at life's key moments. You will join a team of 20, which is made up of Registrars, Team Leaders, Senior Registrars, a Venues Officer and a Commercial Officer. About the Role: As a Sessional Registrar, you will be a part of some of the most important life changing moments for our citizens and you will be responsible for conducting weddings and civil partnership ceremonies in the many licensed venues within the London Borough of Lambeth, including our beautiful Grade 11 listed Town Hall. There will also be opportunities to undertake other civil registration related duties. As a sessional ceremonies officer, post holders will be working as and when required on a rota basis, weekdays, weekends, and Bank Holidays. This may also include occasional evening working (after 5pm). Ability to work weekends (on a rota basis) is essential.&nbsp; To be considered for interview, your CV and supporting statement will clearly evidence: <ul>
<li>You should have excellent communication skills smart appearance and a friendly and positive character.&nbsp;</li> <li>The ability to speak confidently in public is essential together with the ability to understand and apply rules and procedures.</li> <li>Able to evidence competent use of standard software packages</li> <li>You need good communication and organisational skills to maintain accurate records and to deal with unexpected situations.</li> </ul> For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description &amp; Person Specification Contact Information: For an informal discussion about the role, please contact Rebecca Goodman, Registration and Nationality Services Manager, at <a href="mailto:rgoodman1@lambeth.gov.uk" target="_blank">rgoodman1@lambeth.gov.uk</a> Recruitment Timelines: Closing date: 11:59pm Sunday 3rd &nbsp;August 2025 Interviews: w/c 18th August 2025 Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Membership in the Local Government Pension Scheme. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hybrid Working. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Assistance Programme. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Discounts at local restaurants. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Discount at our Active Lambeth Gyms. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Learning and Development opportunities, including Apprenticeships. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cycle to Work Scheme. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Secure Bike Storage facilities at our Town Hall and Civic Centre. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. NB: Under the Births Deaths and Marriages Regulations 1968 the following are disqualified from being a registrar: NonDischarged Bankrupt Authorised Person Secretary of Synagogues or Registering Officer for the Society of Friends Minister of Religion Medical Practitioner Midwife Undertaker or persons involved in the burial or cremation business or any anyone engaged in the business of life insurance. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please&nbsp;click&nbsp;here. We actively support applications from Lambeth Care Leavers

Lambeth Council

Sessional Registration and Ceremonies Officer

<ul></ul>





<h2>Job introduction</h2>Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.Job Title: Team Manager OperationsA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp; &nbsp;Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:<ul>
<li>The role of Team Manager Operations is responsible for embedding a culture of customer focus within the team, setting clear goals and expectations of team members and providing advice, guidance and support&nbsp;</li>
<li>The Team Manager Operations is responsible for delivery of excellent customer service through the management of customer service advisors across multiple sites and channels including telephony, face to face, live chat, email, social media and digital</li>
<li>In the role of Team Manager Operations you will develop a high performing team across various Liverpool city council services, ensuring they are trained, supported and motivated to deliver excellent customer service.</li>
<li>As a Team Manager Operations you will be responsible for the effective management of your team's time and resources.&nbsp;Prioritise tasks, review schedules to ensure teams are effectively resourced, allocate resources appropriately, and monitor progress to ensure that deadlines are met</li>
<li>The Team Manager Operations will ensure a safe working environment for staff and customers, completing and reviewing all risk assessments, acting as the initial point of contact for all incidents, debriefing and supporting staff</li>
<li>As a Team Manager Operations you will support the ongoing development of customer experience, identifying underlying issues and making recommendations to address these.&nbsp;Adopt an omnichannel approach to problem solving, ensuring resolution in one channel does not create issues elsewhere</li>
<li>The Team Manager Operations will support the ongoing development of digital services, identify and make recommendations to improve online information and services and identify potential opportunities to digitise services</li>
<li>In the role of Team Manager Operations you will provide an escalation point for all customer service advisors, support them in addressing issues they have been unable to resolve. Negotiate and challenge performance within services and/or manage customer expectations or behaviour to reach an appropriate resolution&nbsp;</li>
<li>You will Investigate and respond to customer complaints (verbal and written) to the appropriate resolution within the agreed timescale and use customer feedback to improve service delivery, adding value into every interaction</li>
<li>As a Team Manager Operations you will provide guidance and support to your team members. Develop, deliver and/or facilitate induction and ongoing training, helping staff to develop their skills, providing feedback and coaching, and addressing any challenges or obstacles they may encounter</li>
<li>The Team Manager Operations will ensure that there is open and transparent communication within the team, as well as with other teams and stakeholders. Encourage collaboration and create opportunities for team members to&nbsp;share ideas and knowledge 
</li>
</ul>Our offer to you:<ul>
<li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>
<li>Agile working (Role dependent) -&nbsp;A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception</li>
<li>Part of the Local Government Pension scheme –&nbsp;option to join the AVC scheme</li>
<li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li>
<li>Health and Wellbeing -&nbsp;offer including Employee assistance programme</li>
<li>Cycle to Work and Travel Pass Schemes&nbsp;</li>
<li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li>
<li>Family friendly policies with enhanced leave &nbsp;</li>
<li>Discounted Gym Memberships&nbsp;</li>
<li>Employee Volunteering Scheme&nbsp;</li>
<li>Medicash&nbsp;</li>
</ul>Next steps: Closing date: midnight Sunday 27th July 2025 Shortlisting date:w/c Monday 28th July 2025 Interview date:w/c Monday 11th August 2025We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Sarah Kelly at <a href="mailto:sarah.kelly@liverpool.gov.uk" target="_blank">sarah.kelly@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.

Liverpool City Council

Liverpool City Council needs you!

Team Manager Operations

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9104/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9113/Customer_Assistant_JD__PS_2021.pdf" target="_blank">Customer_Assistant_JD__PS_2021</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 &nbsp;



The Atkinson, Southport, Merseyside
Customer Assistants
 Contract: Fixed Term, initially until 9th March 2026. Casual basis.
 Salary: Grade B / SCP2 £23,656 per annum pro-rata (£12.60 per hour)
 Hours per week: As required. Shifts will include evenings, weekends and bank holidays supporting our theatre shows &amp; events programme. The Atkinson in Southport is a leading arts centre housing a museum, gallery, library, cafe, shop, theatre and studio. We are seeking to recruit Customer Assistants to work on a casual basis, responding to the demands of our busy theatre and curatorial programmes. Including our very busy pantomime season throughout December. Customer Assistants are the first point of welcome and information for visitors to The Atkinson. You will be responsible for delivering the highest standards of customer service and customer care for visitors and audiences across all aspects of the programme. The Atkinson is open evenings and weekends as well as during the week. Many of the shifts will be in the evening, supporting the performing arts programme. Front of house responsibilities for hospitality will include working in the bar and ushering at theatrical events. Point of sale experience including bar experience will be beneficial to the role, and Customer Assistants must be over 18 as they may be required to serve alcohol. There may also be opportunities to work in the museum and gallery as invigilators. You will be a reliable and punctual person who has an interest in the arts and enjoys working in customer facing roles. The ability to communicate effectively and work as part of a team is essential to the position. You will have a friendly, confident and approachable manner to maintain a high level of customer service at all times. You will also be able to carry out administrative and financial routines, maintaining records to the designated standard. This can be a very physically demanding role; therefore we are looking for flexibility and adaptability. Candidates must also be able to work under pressure and on their own initiative. As a member of The Atkinson team you will be an enthusiastic advocate for the whole cultural offer. You will be expected to attend regular briefing and training sessions to keep up to date with developments across The Atkinson’s programmes, ensuring the centre maintains its status as a dynamic and evolving regional venue for arts, heritage, literature and information.
Interviews to take place 27th and 28th August 2025

Sefton Metropolitan Borough Council

Casual Customer Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9226/CVP_0394_-_JD.pdf" target="_blank">CVP_0394_-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9227/CVP_0394_-_PS.pdf" target="_blank">CVP_0394_-_PS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9230/CVP_0394_-_Conditions_of_Service.pdf" target="_blank">CVP_0394_-_Conditions_of_Service</a></li>
</ul>

 To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.
We are an Accredited employer under the <a href="https://www.liverpoolcityregion-ca.gov.uk/fair-employment-charter" target="_blank">Liverpool City Region Fair Employment Charter</a>, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.&nbsp;
Come join us and be part of our success.
Do you want to work as part of a supportive team who strive to get the best out of every employee like the people in this video?&nbsp; <a href="https://vimeo.com/1088308008/edacde7846?share=copy" target="_blank">https://vimeo.com/1088308008/edacde7846?share=copy</a>
Are you someone who has excellent customer service skills?
Are you motivated to improve the experiences Children and Families through effective customer service?
Do you have the skills and experience to respond to Children’s stage 1 complaints, understand and collate the themes of complaints and integrate these into our practice improvement plan to continually learn and develop?
Are you passionate about Children and Families receiving a high-quality service? If so, you may be the perfect candidate for this role?
At Knowsley Council we will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:&nbsp;
Debbie Trill on Tel: 0151 443 3836 or Dion Jennings on Tel: 0151 443 2027&nbsp;
Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification and should be a maximum of 1-2 pages.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.

Knowsley Council

Children's Complaints and Customer Service Co-ordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8826/Job_Profile_-__Customer_Service_Advisor_-_April_2024.pdf" target="_blank">Job_Profile_-__Customer_Service_Advisor_-_April_2024</a></li>
</ul>





Customer Service Advisor
£25,183 - £27,269 Pay award pending
Full Time – 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.
About the role 
You will be working as part of a team of Customer Service Advisors, responding to requests for information about a range of enquiries and services about refuse and recycling, council tax, housing tenancies and repairs, environmental issues, the electoral roll, licensing, parking, community safety to name a few.
You will also be helping customers to access and pay for services face to face, via the telephone and email customer channels.&nbsp; Agile working will be considered when fully trained.
About you 

If you have experience of working in a busy customer service environment and are computer literate, then we would like to hear from you.
Experience of using customer service centre technology, such as multi-function telephony systems and Customer Contact Management systems would be advantageous, although not essential as full training will be provided.
You will need to be good at communicating with customers, primarily over the telephone but also through other channels such as email and face to face and be able to deal with their enquiries efficiently.
You will need to be capable of developing your own knowledge of all services provided by the council, using established and continually updated procedure documents and will need to have a ‘Customer First’ attitude to working.
We are committed to ensuring that customers can access and pay for services using a method that works for them, which is where you come in. Regardless of how they contact us, you will be able to interact with them in a non-discriminatory, credible and supportive way.
&nbsp;Benefits

<ul>
<li>35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)</li>
<li>Generous Local Government Pension Scheme</li>
<li>Annual leave purchase scheme</li>
<li>Structured Induction Program</li>
<li>Learning and Development opportunities including Future Leaders programmes</li>
<li>Payment of a professional subscription for approved professionals</li>
<li>Family Friendly Policies</li>
<li>Independent Support for your health &amp; wellbeing</li>
<li>Generous compassionate leave</li>
<li>Extra Benefits including Retail Discounts, Cycle to Work scheme and more</li>
</ul>

25 Customer Service Jobs in England