{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1747805543161,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"c660cb79-0b56-451f-83ed-e648d7e5bb6e","title":"Assistant Customer Services Supervisor","employer":"Hertfordshire County Council","department":"","location":"Welwyn Garden City","locationType":3,"description":" <h4>Assistant Customer Services Supervisor Apply Now </h4> Hertfordshire Libraries <dl>\n<dt>Job Number</dt>\n<dd> HCC27973 </dd>\n<dt>Location</dt>\n<dd> Welwyn Garden City </dd>\n<dt>Directorate</dt>\n<dd> Resources </dd>\n<dt>Salary Range</dt>\n<dd> £24,790 opportunity to progress to £27,269 pa </dd>\n<dt>Contract Type</dt>\n<dd> Permanent </dd>\n<dt>Full Time/Part Time</dt>\n<dd> Full Time </dd>\n<dt>Closing date</dt>\n<dd> 03-Jun-2025 </dd>\n</dl>Job Title: Assistant Customer Services Supervisor Starting Salary: £24,790 opportunity to progress to £27,269 pa pay award pending Hours: 37.0 Location: Welwyn Garden City/relocating to St Albans within the next 18 months Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Our Stock Services Unit is a small team of 6, including the Stock Services Manager, Assistant Customer Service Supervisor and 4 Stock Services Assistants - who process daily stock deliveries and provide the stock acquisition, cataloguing, and inter-library loan service for all 46 public libraries in Hertfordshire.The team work in our Central Stocks Unit along-side other support services teams including Library Drivers and Distribution to ensure our frontline library services have everything they need to run smoothly. Our customers are our libraries and their local communities.The Assistant Customer Service Supervisor role supports the Stock Services Manager and Libraries Facilities Officer in supervising the Stock Services, Library Drivers and Distribution teams, ensuring the efficient running of day-to-day service delivery.<h4>About the role</h4>You will have the skills and abilities to support the Stock Services Manager and Facilities Support Officer to actively supervise the Stock Services, Library Driver and Distribution teams at Central Stocks Unit, including appraisals, training and development. You will act as the senior on duty as required.You will be the point of contact in providing the inter-library loans and SELMS service for all public libraries in Hertfordshire. With an eye for detail, you will carry out a range of administrative tasks, liaising with partners to meet customer requests.You will supervise the delivery of the day-to-day functions of our Stock Services, Library Driver and Distribution teams, including liaising with libraries regarding stock delivery changes as needed.You will also work on maintaining the Library Management System database and the management of the county reserve stock. This role deals with processing of new stock deliveries daily and as such it will require you to have an awareness of manual handling practises with the ability to apply these in your work. <h4>About you</h4>Essential:<ul>\n<li>You will have excellent communication and admin skills and experience of providing good customer care.</li>\n<li>You are a great team worker, with the ability to lead and motivate a small team of staff.</li>\n<li>You will be proactive in dealing consistently and fairly with staffing matters at an appropriate level.</li>\n<li>You will have excellent time management and organisational skills, being able to balance administrative workloads alongside supervisory responsibilities in a methodical manner.</li>\n<li>You will be a confident user of IT, including Word and Excel to collate and present data.</li>\n<li>You will have a flexible and positive approach to the workplace.</li>\n</ul>This Assistant Customer Service Supervisor role offers successful applicants the opportunity to get involved in a variety of tasks. You will be actively supporting the day to day running of the Stock Services, Library Driver and Distribution teams based in our Central Stocks Unit.This role is fixed base at Central Stocks Unit. Working times will be office hours Monday to Friday, though occasional working outside office hours may be required.The Central Stocks Unit will be relocating to St Alban’s within the next 18 months. The post holder will play a key role in supporting the Stock Services, Library Driver and Distribution teams to successfully relocate to the new working environment.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS6 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact Maxine Stephenson, Stock Services Manager on 0300 123 4049 for an informal discussion about the role.Interview Date: 13th June 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the postEnglish Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£24,790 opportunity to progress to £27,269 pa","publishDate":"2025-05-20T00:00:00.000Z","expirationDate":"2025-06-03T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/938c57fc-38f4-4e9a-95f9-ccd4aaeacd6f.png","score":1,"featured":false,"enhanced":false},{"id":"28519a6a-542e-4c22-b9c5-367ac933746c","title":"Customer Service Assistant - Baldock","employer":"Hertfordshire County Council","department":"","location":"Baldock","locationType":3,"description":" <h4>Customer Service Assistant - Baldock Apply Now </h4> Hertfordshire Libraries <dl>\n<dt>Job Number</dt>\n<dd> HCC28014 </dd>\n<dt>Location</dt>\n<dd> Baldock </dd>\n<dt>Directorate</dt>\n<dd> Resources </dd>\n<dt>Salary Range</dt>\n<dd> £24,404 opportunity to progress to £24,79 pa (pro-rata for part-time) </dd>\n<dt>Contract Type</dt>\n<dd> Permanent </dd>\n<dt>Full Time/Part Time</dt>\n<dd> Part Time </dd>\n<dt>Closing date</dt>\n<dd> 31-May-2025 </dd>\n</dl>Job Title: Customer Service Assistant - Baldock Starting Salary: £24,404 opportunity to progress to £24,79 pa (pro-rata for part-time) pay award pending Hours: 4.0 Location: Baldock Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Hertfordshire Libraries provide an innovative, successful service at the heart of the local community including small village libraries, town and city libraries, and performing arts libraries. We deliver key reading, health, learning, information, digital and culture offers including IT support, clubs and activities, access to digital resources and a thriving events programme to ensure we improve residents’ lives.Baldock Library is a busy and vibrant library on the high street that offers a wide range of events and activities for adults and children. These include Baby Rhyme Time, Story Time, Lego Club, Page One alongside IT support for customers using our PCs and printing facilities. Customer Service Assistants are required to be involved in all aspects of the stock work and support with events held on Saturdays.<h4>About the role</h4>The role of Customer Service Assistant is varied and directly contributes to the success of our libraries through working collaboratively to deliver excellent customer service, IT support, information services and resources to our library users and assisting with ad hoc library activities as required.You will be a friendly and confident person who is happy to work in a customer facing role. You will be competent using computer packages for logging and searching for information. You will be organised and comfortable in assisting customers to issue and return books and tidying shelves. <h4>About you</h4>You will have a positive and flexible attitude, and the skills and abilities to successfully interact with customers, completing tasks to deadlines and problem solve, engaging senior colleagues when appropriate.Essential:<ul>\n<li>Knowledge of and/or experience of working in a customer focussed environment</li>\n<li>Evidence of understanding and application of good customer services principles</li>\n<li>Demonstrable organisational skills, showing a methodical ability to prioritise tasks</li>\n<li>Demonstrates a desire to work collaboratively with colleagues to achieve service aims and objectives</li>\n</ul>Customer Service Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities and help to make a positive difference to people’s lives.Please ensure you can work the day stated on the rota that is attached.This job role is within the Community Services, level COM4 job profile. Please locate this via:Job profiles - Community servicesFor an informal discussion about the post please contact Georgina Harper-Dennett, Library Manager on 01462 640489 (27489).Interview Date: 11th June 2025 (interviews will be held at Letchworth Library)Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Customer Service Supervisor - Baldock.pdf</li></ul> ","shortDescription":"","salaryDescription":"£24,404 opportunity to progress to £24,79 pa (pro-rata for part-time)","publishDate":"2025-05-15T00:00:00.000Z","expirationDate":"2025-05-31T22:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/014401fb-f84d-4c17-837e-1ce114b2983d.png","score":1,"featured":false,"enhanced":false},{"id":"21085c1c-73c3-4259-9e83-120ad55728e6","title":"School crossing patrol","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":" <h4>School crossing patrol Apply Now </h4><dl>\n<dt>Job Number</dt>\n<dd> HCC27170 </dd>\n<dt>Location</dt>\n<dd> Hertfordshire </dd>\n<dt>Directorate</dt>\n<dd> Growth & Environment </dd>\n<dt>Salary Range</dt>\n<dd> £12.26ph </dd>\n<dt>Contract Type</dt>\n<dd> Permanent </dd>\n<dt>Full Time/Part Time</dt>\n<dd> Part Time </dd>\n</dl>Job Title: School crossing patrol Starting Salary: £12.26ph Hours: 7.5 per week Monday to Friday; 8am-9am and 3pm - 3:45pm. Location: Hertfordshire Contract Type: Permanent Term time only & area relief positions to cover absences Directorate: Growth & Environment<h4>About the team</h4>We employ over 150 paid school crossing patrols, who safely ensure children and other pedestrians are escorted across roads. Each patrol will have a team lead that provides the patrols with supervision and support.We currently have vacancies at the following schools:Swing Gate (afternoons only) - Berkhamsted Brookland - Cheshunt St Pauls - Chipperfield Chorleywood School - Chorleywood Colney Heath School - Colney Heath Crabtree - Harpenden Manland - Harpenden The Grove Junior - Harpenden Hobbs Hill Wood - Hemel Hempstead Norton St Nicholas – Letchworth Fawbert & Barnard (afternoons only) - Sawbridgeworth Reedings – Sawbridgeworth Woodhall - South Oxhey St Andrews (relief) – Stanstead Abbots Bishopswood - Tring St. Catherines – Ware Bromet - Watford Holwell - Welwyn Garden City<h4>About the role</h4>We have various opportunities across schools in Hertfordshire. You’ll be able to select your location preferences within the application form, and we’ll be in touch with you to discuss what opportunities are available in these locations.The duties include:<ul>\n<li>Ensure the safety of children, parents and other pedestrians waiting to cross or whilst crossing the road.</li>\n<li>Take appropriate action when emergency or hazardous situations arise.</li>\n<li>Give clear signals to drivers, so as to stop traffic in a safe and courteous manner.</li>\n<li>Regularly assess the risks associated with operating at the crossing site.</li>\n<li>Encourage pedestrians to use the crossing point and to have regard for the needs of people with disabilities.</li>\n</ul><h4>About you</h4><ul>\n<li>No previous experience is required, and full training will be provided along with a uniform</li>\n<li>Have great customer service with children, drivers, parents, and teachers</li>\n<li>You'll need to be able to work every school day, therefore you won’t be able to take holidays in term time.</li>\n<li>Ability to communicate confidently with adults and children, therefore good interpersonal skills are required.</li>\n<li>To be able to judge and foresee hazardous situations as they occur in relation to traffic.</li>\n<li>To be able to stand throughout and walk continuously for the duration of a shift, holding a school crossing patrol sign (up to 2kg) (up to 45 minutes).</li>\n<li>A sound road sense and an awareness of the effect of weather conditions on road users.</li>\n<li>To be able to work in all weather conditions.</li>\n</ul>This job role is within the Operational Services, level OPS2 job profile. Please locate this via: Job profiles - Operational servicesHow do I find out more?Email: scp.enquiries@hertfordshire.gov.uk or Telephone: 01992 556803Benefits of working for us<h4>How to apply</h4>As part of your online application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.If you do not have a CV, please contact via email: scp.enquiries@hertfordshire.gov.uk or Telephone: 01992 556803.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£12.26ph","publishDate":"2025-04-30T00:00:00.000Z","expirationDate":"2025-05-27T23:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/67844484-7878-4564-af40-16d12e072508.png","score":1,"featured":false,"enhanced":false},{"id":"93edcde9-0b5c-4881-9ec9-a8257a90f335","title":"Senior Site Operative","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":" <h4>Senior Site Operative Apply Now </h4><dl>\n<dt>Job Number</dt>\n<dd> HCC26751 </dd>\n<dt>Location</dt>\n<dd> Hertfordshire </dd>\n<dt>Directorate</dt>\n<dd> Growth & Environment </dd>\n<dt>Salary Range</dt>\n<dd> £26,386 progressing to £27,662 </dd>\n<dt>Contract Type</dt>\n<dd> Permanent </dd>\n<dt>Full Time/Part Time</dt>\n<dd> Full Time </dd>\n<dt>Closing date</dt>\n<dd> 08-Feb-2026 </dd>\n</dl>Job Title: Senior Site Operative Starting Salary: £26,386 progressing to £27,662 Hours: 40.0 Location: Berkhamsted Contract Type: Permanent Directorate: Growth & Environment<h4>About the team</h4>Hertfordshire County Council is made up of over 8500 talented, passionate, and caring individuals across Adult Care Service, Child Care Service, Community Protection, Environment & Transport, Public Health, Central Resources, and Sustainable Growth.At HCC we are committed to working towards: -<ul>\n<li>A cleaner Greener Environment for all</li>\n<li>Providing Healthy and Fulfilling lives for ALL of our residents</li>\n<li>Sustainable, responsible growth in our county</li>\n<li>Excellent council services for all</li>\n</ul>Whichever part of HCC and whichever role you join us in you will be certain that the role that you do will play a significant part in achieving our goals.Our Recycling Centre service team are looking for self-motivated individuals to work alongside us to achieve our vision to increase recycling rates and divert waste from landfill in Hertfordshire.<h4>About the role</h4>As a Senior Site Operative you will be:<ul>\n<li>Acting as the Senior Operative on site, instructing and mentoring operatives when the Site Manager is on leave.</li>\n<li>Responsible for the safe opening and closing of site.</li>\n<li>Manage all documentation for the site both paper form and computerised in the site managers absence.</li>\n<li>Show and help service users put their waste in the correct areas as appropriate.</li>\n<li>Check permits for vans and trailers and check for certain types of waste.</li>\n<li>Ensure that the waste streams do not get mixed up.</li>\n<li>Maintain a clean and tidy work environment.</li>\n<li>Look for ways to improve customer service and recycling rates.</li>\n<li>Compaction of waste through use of JCB’s and compactors (training provided)</li>\n<li>Opportunity to be part of the staff engagement group.</li>\n<li>Manage and implement trials for new waste streams and improvements to the service.</li>\n</ul><h4>About you</h4>We’ll need you to have a proven track record of delivering excellent customer service and be able to ensure work is carried out to a high standard. With highly developed interpersonal skills you will be confident in advising residents of how to dispose of their waste. Ability to remain calm under pressure, work safely and follow procedures. Be able to maintain a high level of service in all weather conditions. Have experience of working under prolonged periods of sustained physical effort. Be able to support and manage a team of operatives. Be the first aider and fire marshal on site.All training is provided including but not limited to First Aid, Fire Marshall, Manual Handling and Plant. Opportunity to progress within the team. This job role is within the Operational Services, level OPS5 job profile. 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Customer Service job vacancies in Harlow

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4
Customer Service job vacancies in Harlow

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Assistant Customer Services Supervisor

Hertfordshire County Council

£24,790 opportunity to progress to £27,269 pa

Welwyn Garden City (On-Site)

Posted 1 day ago

Customer Service Assistant - Baldock

Hertfordshire County Council

£24,404 opportunity to progress to £24,79 pa (pro-rata for part-time)

Baldock (On-Site)

Posted 6 days ago

School crossing patrol

Hertfordshire County Council

£12.26ph

Hertfordshire (On-Site)

Posted 21 days ago

Senior Site Operative

Hertfordshire County Council

£26,386 progressing to £27,662

Hertfordshire (On-Site)

Posted 30+ days ago

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4 Customer Service job vacancies in Harlow

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Assistant Customer Services Supervisor

Customer Service Assistant - Baldock

School crossing patrol

Senior Site Operative

4
Customer Service job vacancies in Harlow