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About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamThe Head of Data, Strategy and Performance plays an important strategic role in ensuring the Council makes informed, evidence-led decisions that drive better outcomes for residents and communities. Reporting to the Director of Strategy and Transformation, this role leads and aligns three key functions: Data and Insight, Corporate Strategy and Partnerships, and Corporate Performance and Risk.About the Role and Our Ideal CandidateWorking at the heart of the organisation, the postholder brings together performance, planning and data expertise to create a joined-up approach to how the Council is performing, where change is needed, and how strategic priorities can best be achieved. The role plays a critical part in strengthening the Council’s planning, governance, and improvement frameworks to ensure they support delivery of the Council Plan and the Medium Term Financial Strategy.As a senior leader, the Head of Data, Strategy and Performance, will drive the development of data capability, promote the strategic use of insight, and embed a performance culture rooted in transparency, collaboration, and accountability.This is a key leadership role that supports the Council to become more adaptive, ambitious and data-driven in the way it delivers services and achieves its goals.About YouIn order to successfully deliver the responsibilities of the role, you will need to:<ul><li>Demonstrate strong cross-organisational working and external engagement with partners to ensure data, strategy and performance work collectively to improve outcomes and public value.</li><li>&nbsp;Understand and demonstrate that you are able to adapt the Council’s transformational and leadership approach and contribute to the collective leadership required to continually develop this</li><li>&nbsp;Have exceptional leadership skills, modelling a strong performance culture and constructively building achievement, confidence and skills in others</li><li>Question and challenge conventional thinking, with a continual eye on the bigger picture in terms of the corporate context and external environment</li><li>Display commercial confidence and the financial management skills to bring about demonstrable improvements in efficiency, value for money and income generation</li><li>Be politically astute and able to build high levels of credibility and impact quickly, working within networks to delivering through and with others</li><li>Role model agility and adaptability in mindset and ways of working</li><li>Have significant experience and a proven track record of achievement in leading and managing data, strategy, partnership, performance and/or risk focused services and activities</li><li>Work successfully with elected members, partners and key stakeholders including residents, businesses, communities, partner organisations and other public services</li><li>Have a degree or equivalent professional qualification, preferably in a relevant discipline</li><li>Demonstrate commitment to own personal and professional development to meet the changing demands of the role</li><li>Demonstrate a high level of innovation and creativity.</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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Royal Borough of Kingston Upon Thames

Corporate Head of Data, Strategy and Performance

About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamThe Governance Team is a small but integral part of SHP providing a wide range of services including Board and executive support, office management, information governance and performance management. This role will report to the Performance Analyst and support business in reporting and measuring KPI's / performance indicators.&nbsp;About the Role and Our Ideal CandidateWe are looking for someone to provide maternity cover for the Performance &amp; Customer Insight Officer within the Governance Team for a period of 12 months.You will be responsible for analysing performance and customer insight data to support decision making, you will lead on delivering agreed performance indicators and target reports and updates to the Board and other key stakeholders. This role is a varied and engaging opportunity that will require strong communication skills and data analytic abilities to support our customer focused performance indicators.&nbsp;The ideal candidate must be able to demonstrate their skills and behaviours for the role in line with the role profile, including:<ul><li>Experience in understanding, interpreting and interrogating complex data&nbsp;</li><li>Good attention to detail and good written, oral communication and presentation skills&nbsp;</li><li>Intermediate (to advanced) IT skills&nbsp;</li><li>Ability to work with others and develop positive relationships across the partnership and with other stakeholders&nbsp;</li><li>Time management and administrative skills</li><li>Knowledge of performance management software or business objectives would be ideal but not essential.</li></ul> Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Performance & Customer Insight Officer (Maternity cover)

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a highly skilled and motivated Senior Analyst with knowledge and experience of Adult Social Care data to join its Business Intelligence Unit. This pivotal role sits at the heart of the Council’s commitment to evidence-based decision-making, supporting strategic planning and service improvement through the provision of high-quality data, analysis and insight.Working closely with the Business Intelligence Partner, the Senior Analyst will lead on a range of analytical projects, drawing on advanced data management and interpretation skills to inform policy, performance and operational delivery. The post holder will be instrumental in shaping the Council’s understanding of service outcomes and resident needs, using both quantitative and qualitative data to drive meaningful change. With a strong focus on collaboration, the role involves building effective relationships with Directors, service managers and partner organisations, ensuring that findings are clearly communicated and acted upon.This is a dynamic and rewarding position, offering the opportunity to work independently and take ownership of complex research tasks, while also mentoring junior analysts and contributing to the development of the wider team. The successful candidate will bring a high level of technical expertise, including proficiency in tools such as Excel and Power BI, and a deep understanding of local government data systems and policy frameworks. If you’re passionate about using data to improve public services and thrive in a purpose-driven environment, we’d love to hear from you.The Interviews will be held on 12th January 2026. About You The successful candidate will have:<ul><li>Proven experience in data analysis, interpretation, and presenting findings to influence service improvement.</li><li>Strong technical skills in Microsoft Excel, Power BI, and other analytical tools used in performance reporting.</li><li>A solid understanding of local government structures, services, and the policy context in which they operate.</li><li>The ability to manage complex datasets, extract meaningful insights, and communicate them clearly to non-specialist audiences.</li><li>Confidence in building relationships with senior stakeholders and influencing decision-making through evidence.</li><li>Experience mentoring or training colleagues, with a collaborative approach to team development.</li><li>A proactive attitude towards improving data quality and supporting sustainable change across services.</li><li>A degree-level qualification or equivalent relevant experience in a data, research, or policy-related field.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=10025&amp;hashed=959396661" target="_blank">Role Profile/ Selection Criteria</a>Please do not send applications created wholly or in part by AI (artificial intelligence) as this will not demonstrate your own skills and abilities in evidence-based communication and influencing<h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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3 Business Intelligence Jobs in Greater London