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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1564/Senior_Council_Tax_Officer_-_Full_Employment_Pack.pdf" target="_blank">Senior_Council_Tax_Officer_-_Full_Employment_Pack</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Senior Council Tax Officer Location: Town Hall, Reigate Salary: £35,820 to £41,925 (dependent on experience) Basis: Permanent, Full time&nbsp;
 About the Role We are seeking a proactive and motivated Senior Council Tax Officer to support both the Council Tax and Recovery managers and look at working practices and productivity. In this varied and rewarding role, you will play a key part in system and process improvement, quality assurance and enforcement, whilst supervising and leading our team of Council Tax Officers. You’ll assist in annual billing and year end preparation and deal with appeals and complex cases, liaising with internal and external stakeholders to resolve issues and provide support.
This position offers an excellent opportunity for an ambitious individual seeking career development opportunities.
Some of the key responsibilities include: - Supervising and leading Council Tax officers to ensure the efficient and effective delivery of the Service. - Ensuring that staff are fully trained and provide mentoring where necessary. - Managing the administration, billing and collection processes for Council Tax. - To assist in the submission of the CTB1 return. - Ensure all communications with the public e.g. website, social media, written correspondence is easily understood, accessible and up to date.&nbsp;
About the Person&nbsp; - Are you methodical, logical, inquisitive, a good communicator and thrive under pressure?&nbsp; - Can you understand legislation and use it correctly? - Can you multi-task and identify what needs doing next?&nbsp; - Do you have experience in Revenues and are keen to escalate your career?&nbsp; - Do you have excellent written communication skills and excellent oral communication skills? - Are you able to effectively lead, coach, develop and mentor others?
The successful candidate will be required to undergo a basic DBS check.
Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp;
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information For an informal discussion about the role, please call Kimberley Sylvester, Council Tax &amp; Benefits Manager, on 01737 276494. No agencies please.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 3 December 2025 Interview date: w/c 15 December 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.&nbsp;
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation&nbsp; Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.reigate-banstead.gov.uk%2Finfo%2F20435%2Flocal_government_reorganisation_lgr_and_devolution&amp;data=05%7C02%7CLauren.Hall%40reigate-banstead.gov.uk%7C680e3e011ae342f41fb808de1c600e0d%7C3055806437af4a85884416e9a1a4da60%7C0%7C0%7C638979396033020280%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=yqDoscmbeCq0199uzGl%2BfSYvDrBTud43BpxUmn4m%2FII%3D&amp;reserved=0" target="_blank">Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead</a>
See '<a href="http://www.reigate-banstead.gov.uk/info/20044/your_council/915/working_here" target="_blank">Who we are</a>' as a council, to find out more about us.

Senior Council Tax Officer

We are recruiting for a Principal Revenues Officer (Technical Support) to join our Revenues and Benefits Services within the Resources Directorate.The successful candidate will be responsible for the technical integrity, functionality, and strategic development of the Revenues systems supporting Council Tax, Business Rates, and wider income streams. You will be committed to achieving positive outcomes and bring proven experience with the Civica Open Revenues system.<h4>Key Responsibilities</h4><ul> <li> Support the delivery of new releases and system migrations within the Revenues and Benefits Systems team, ensuring thorough testing and timely implementation. </li> <li> Research new initiatives and system enhancements, formulate policy, and deliver business and process improvement programmes—particularly those involving new technologies and online customer services </li> <li>Maintain and monitor the Revenues and Benefits Service systems roadmap, working closely with Corporate ICT to ensure timely progress on upgrades, releases, and scheduled jobs. </li> <li>Work within a team on annual billing and year-end system preparation.</li></ul><h4>About You</h4>We’re looking for someone who can demonstrate:<ul> <li>In-depth knowledge of Council Tax and Non-Domestic Rates procedures, regulations, and working practices.</li> <li>Strong understanding of Civica Open Revenues, including standard and bespoke interfaces, with the ability to investigate and resolve interface issues.</li> <li>Experience in automating procedures using Civica Automation and writing complex reports using DataPA and other reporting tools.</li> <li>Excellent communication and collaboration skills, with the ability to work effectively in a diverse community.</li></ul><h4>Our Offer</h4><ul> <li>Competitive salary: £54,360 – £57,495.</li> <li>Membership of the Local Government Pension Scheme.</li> <li>Generous annual leave: 29 days, rising to 33 after 5 years’ service, plus bank holidays and 3 additional days at Christmas.</li> <li>Flexible and agile working to support work–life balance.</li> <li>Access to staff money-saving schemes, including rent deposit loans and season ticket loans.</li> <li>Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.</li></ul> BenefitsTower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.





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London Borough of Tower Hamlets

Principal Revenues Officer Technical Support

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0543/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0544/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0551/Revenue_Officer_.docx" target="_blank">Revenue_Officer_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0552/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Billing and collection of Council Tax has never been more important here at Woking and we have an exciting opportunity for an enthusiastic professional to join our Council Tax Team as a Revenue Officer on a permanent basis.
The Revenue Officer will be part of a team responsible for the billing, collection and recovery of Council Tax and Business Rates. You will be customer focused, empathetic but assertive and confident in communicating both verbally and in writing, in order to deliver successful outcomes for customers and for the Council.
The Team currently work on a rota basis which involves a combination of home and office working.
Reporting to the Revenues Team Leader, the Revenues Officer will support the Customer Service team by providing advice and support for Council Tax and Business Rates queries. The role will also help to maintain our records so that we can issue bills promptly and accurately. This will include:
· Setting up new accounts and closing old accounts
· Granting exemptions and discounts
· Taking payments
· Answering both written and verbal enquiries
· Assisting in activities relating to the billing and collection of Council Tax and Business Rates
The successful applicant will be flexible, adaptable and possess the ability to learn complex legislation. Previous experience of working within a Revenues/Customer Service environment is desirable although not essential, as full training is provided. You will be working from the office primarily to ensure you are supported into the role, until you have the skills and confidence to work independently.
In return, we can offer you the chance to develop your career in a friendly and supportive team within our progressive authority, a generous annual leave and flexi-time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, flexible working plus many more excellent benefits.
The ability to converse at ease with customers and provide advice in accurate written and spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
 Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
 While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
 All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
 Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
For more information about the role, please read the job profile attached to this advert.
For an informal discussion about the role, please contact Terry Stocks (Revenues Manager) on 01483 743231 or Rachel Evans (Revenues Team Leader) on 01483 743237.
Closing date: 4 January 2026 - 23:55pm
Interview dates:&nbsp; Week commencing 12 January 2026

Revenue Officer

<a href="index.cfm?fa=jobs.accessapplication">Load Application</a><h4>Recovery Officer </h4>Recovery OfficersPermanent, Full-Time – Part-Time and Flexible Working Arrangements Considered Hybrid Working (minimum one day per week in the office) Salary: Scale 5, SCP 17–21 (£31,022 – £33,143 per annum)Advert closing 21st November however, we reserve the right to close the advert earlier if we receive a high volume of applications.We are seeking motivated and professional individuals to join our Recovery Team.Following a successful recruitment campaign, we have appointed two new team members and are continuing to expand the service. If you are interested in this opportunity, we encourage you to apply promptly.About the RoleThis is a varied and rewarding position within our Revenues and Recovery Service. You will be responsible for the collection of outstanding Council Tax, Business Rates, Housing Rents and other income owed to the Council.Key duties include:<ul><li>Negotiating payment arrangements with customers and maintaining accurate records</li><li>Deciding appropriate recovery actions in line with legislation and policy</li><li>Liaising with customers, internal departments, Enforcement Agents and advice agencies</li><li>Preparing documentation for court proceedings and supporting hearings</li><li>Administering recovery processes including reminders, summonses, enforcement and insolvency</li></ul>Experience of using a revenues IT system is desirable but not essential, as full training will be provided.What We Are Looking For<ul><li>Recent experience in debt recovery or collections within the public or private sector</li><li>Competence in Microsoft Office and ideally a revenues or collections system</li><li>Strong communication skills and the ability to negotiate sensitively in challenging situations</li><li>Awareness of equality and diversity and the ability to respond appropriately to individual needs</li></ul>If you have any questions about the role or would like an informal chat, please contact Matt Wynn at <a href="mailto:MWynn@castlepoint.gov.uk" target="_blank">MWynn@castlepoint.gov.uk</a>Why Work for Castle Point Borough Council?Castle Point Borough Council employs approximately 350 staff and delivers over 150 services to the local community. We are committed to providing high-quality, financially sustainable services, improving performance, and supporting strong, healthy communities.Our Values: Trust | Respect | Improving and Learning | Customer FocusOur CommitmentWe are proud to be a Disability Confident Leader and guarantee an interview for disabled applicants who meet the minimum criteria. We also guarantee interviews for veterans and care leavers who meet the minimum criteria.Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/661/Job Profile - Recovery Officer.pdf">Job Profile - Recovery Officer.pdf</a> (151kb)</li></ul>





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4 Benefits And Revenues Flexible Jobs