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About the BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.About the Service and TeamThe Benefits team is responsible for assessing all claims for Housing Benefit, Council Tax Reduction and free school meals. We are a small, friendly team with a strong customer focus, and a ‘can-do’ approach to serving our residents.About the Role and Our Ideal CandidateAbout the role Responsible for the efficient and accurate processing of Housing Benefit and Council Tax Reduction claimsWhat the job actually requires&nbsp;<ul><li>Checking, verifying and processing all types of claims for Housing Benefit, Council Tax Reduction and free school meals, ensuring the correct calculation and payment of benefit.</li><li>To have and maintain an up to date knowledge of relevant legislation in order to ensure the accurate and efficient processing and payment of claims, minimising overpayments of benefit as a result.</li><li>Check documentation provided by claimants for validity, and have the ability to identify fraudulent and altered documents.</li><li>Be able to explain the Council and Government schemes in a clear and understanding way in person, over the telephone or in writing to customers.</li><li>At all times to deal efficiently and sympathetically with sometimes difficult, aged or distressed customers.</li></ul>About youRequired essential experience/ qualifications/ skills and abilities<ul><li>Minimum of 18 months Housing Benefit experience which must have been within the last 3 years</li><li>Experience of working on a front line customer service</li><li>Able to understand Housing Benefit and Council Tax Reduction Regulations to ensure the prompt and accurate assessments and payment of Benefits.</li><li>Able to follow set procedures and adapt quickly to new or changed legislation or procedures&nbsp;</li><li>Able to work as part of a team while maintaining and prioritising your own workload.</li><li>Able to compose replies to correspondence or customer enquiries regarding Housing Benefit and Council Tax Reduction</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade&nbsp;</li><li>Enhanced Maternity, paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme (dependent on the role)&nbsp;</li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Benefit Officer

South Derbyshire District Council is looking for a highly motivated and experienced Integrity and Compliance Officer to join our Benefits Team.As an Integrity and Compliance Officer you will have an excellent knowledge of Housing Benefit and Council Tax Reduction legislation, with a good working knowledge of MRI Revenues and Benefits processing software.Main duties will include performing quality assurance checks on benefit assessment awards and targeted checks in respect of matters relating to Housing Benefit subsidy audit.Other duties will include making consistent and transparent decisions on Discretionary Housing Payment applications, resolving subsidy and integrity software errors, ensuring DWP security and compliance, and completing government returns and monitoring.You would also provide support and resilience to the Benefit Assessment Team when required.As well as having an excellent knowledge of Housing Benefit and Council Tax Reduction, you will have strong analytical and IT skills, the ability to manage complex information accurately, and excellent written and verbal skills as you will be required to interact with our customers and other agencies by phone, letter, and email.For a full list of job details and requirements please view the Job Description and Person Specification.We can offer a flexible working environment where the postholder can work at home, in the office or a hybrid of the two. Working hours, after training is complete, are flexible and we encourage a positive work life balance.The post is advertised as 37 hours, but reduced hours will be considered to a minimum of 25 hours per week. The post holder will require a DBS disclosure.For an informal discussion about the post, please contact Jemma Rickard, Integrity and Compliance Team Leader at <a href="mailto:Jemma.Rickard@southderbyshire.gov.uk" target="_blank">Jemma.Rickard@southderbyshire.gov.uk</a> or phone 01283 228763.Provisional Interview Date: Thursday 22 January 2026Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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Derbyshire County Council

Integrity and Compliance Officer

South Derbyshire District Council is looking for a highly motivated and experienced Benefits Officer to join our Benefits team, playing a key role in delivering a high-quality Housing Benefit and Council Tax Reduction service to our residents.As a Benefits Officer, you’ll be providing a high quality and customer focused service to residents using your extensive knowledge of Benefit legislation to assess Housing Benefit and Council Tax Reduction cases accurately and efficiently, and in accordance with government legislation, case law, and local policy.We are looking for someone who has an excellent knowledge of Housing Benefit and Council Tax Reduction legislation, with a good working knowledge of MRI Revenues and Benefits processing software to process claims accurately and in a timely manner.Other duties will include ensuring that recovery action is in place where Housing Benefit overpayments have been identified, answering customer enquiries, giving general advice to landlords and other internal and external organisations.For a full list of job details and requirements please view the Job Description and Person Specification.We can offer a flexible working environment where the postholder can work at home, in the office or a hybrid of the two. Working hours, after training is complete, are flexible and we encourage a positive work life balance.The post holder will require a DBS disclosure.For an informal discussion about the post, please contact Diane Kimberlin, Benefits Team Leader at <a href="mailto:Diane.Kimberlin@southderbyshire.gov.uk" target="_blank">Diane.Kimberlin@southderbyshire.gov.uk</a> or phone 01283 595838.Provisional Interview Date: Thursday 22 January 2026Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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Benefits Officer

Do you have the skills to be an Outside Officer in Revenues and Benefits? Our Outside officer position combines the role of Revenues Inspector and Visiting Officer. The bulk of your work will be inspections for Council Tax and Non Domestic Rates, however you will be required on occasion to visit people in their own homes to collect or deliver documents or assist with the completion of our forms. What will you be doing?<ul><li>Carrying out all day-to-day activities necessary for the efficient and effective collection of Council Tax and Non-Domestic Rates.</li><li>Undertaking and evidencing appropriate checks and responding to queries in accordance with the relevant legislation and requirements of the service</li><li>Assisting in performing the system administration duties for the various computer systems in the Shared Service</li><li>Assisting with reconciliations, the management of creditors modules, checking, integrity and completion of returns from government departments, agencies and other relevant organisations</li></ul> About youAs an ideal candidate, you will have:<ul><li>Numeracy skills, including the ability to manipulate numerical data</li><li>Excellent verbal and written communication skills, with a strong customer focus</li><li>Ability to relay complex information clearly in relation to Benefits, Council Tax and Non-Domestic Rates verbally and in writing</li><li>Be able to work as part of a team, willing to assist others, but also take responsibility for own work as required</li></ul> What can we offer you?<ul><li>A stimulating and supportive work environment</li><li>Flexible working arrangements, including flexi-time</li><li>26-29 days annual leave rising to 34 days with 5 years' local government service</li><li>Employee well-being programme</li></ul> How to applyFor an informal discussion about the role and to find out more about East Herts Councils ambition please contact Tanya Booker, Systems, Support &amp; Control Assistant Manager on 01279 502296Closing date: 7th of January 2026Interviews will be held on: TBC We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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4 Benefits And Revenues Flexible Jobs