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About the roleThis full-time Administrator role is an exciting opportunity to join a small, dynamic team dedicated to supporting the work of Northamptonshire Safeguarding Children Partnership (NSCP). Our mission statement is for the children and young people of Northamptonshire to be as safe as they can from harm, exploitation and neglect. The work is very varied from working with a range of stakeholders to support meetings by collating papers and taking minutes, to assist in developing reports and data and supporting the Business Manager. What will you be doing?To provide administrative, secretarial and clerical support to the Northamptonshire Safeguarding Children Partnership (NSCP), and their Subgroups, under the direction of the NSCP Business Manager. To provide administrative and secretarial support to the NSCP Business Manager.Be a point of contact and ensure that there are effective office systems and processes so that staff can deliver an effective service.About youProven experience as an Administrative Assistant, you will need to be methodical in your approach to work, be able to work under pressure and meet tight deadlines, work under your own initiative but also be a team player. Significant experience in administrative work with proven knowledge of setting up systems, minute taking complex meetings, and providing secretarial support. Good keyboard skills including knowledge of MS Windows including, Word, Excel and similar software. Experience of managing complex diary and meeting schedules for a number of groups and a large number of individuals. An understanding of confidentiality and data protection, and secure filing systems in particular, information of a sensitive nature and with a high emotional content. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Business Administrator

About the roleWe are looking for a highly motivated individual who can work on their own initiative in the Business Support Team to carry out a wide range of administrative processes and procedures relevant to Business Operations with a focus on Confidential tasks. This could include, but is not limited to, supporting with recruitment activities, setting up and supporting interviews, processing the onboarding of new recruits including access arrangements, processing DBS checks, updating pay rates on TERMs system ensuring standardisation with ERP, processing service leavers, managing and updating the single central record information, ensure all training and qualification records are maintained for the service and in line with Ofsted requirements, processing central service communication and supporting ERP use and set up for service staff. You will be required to work with a range of systems and processes relevant to the area of work, specifically TERMs and ERP to provide a responsive service to internal and external customers and to ensure information is provided in a timely manner to relevant team members to monitor performance. The post holder will work flexibly across the service to provide support and cover commensurate with the scale of the role where required within any area of the service. “This vacancy is open to internal applicants at North Northamptonshire Council Only”What will you be doing?<h4>Principal responsibilities</h4> <ol><li>Carry out a wide range of administrative processes and procedures relevant to the allocated area of work, this could include, but is not limited to, supporting with recruitment activities, setting up and support interviews, process the onboarding of new recruits including access arrangements, process DBS checks, update pay rates on TERMs system ensuring standardisation with ERP, process service leavers, managing and updating the single central record, processing central service communication, supporting ERP use and set up for service staff.</li><li>Production of a wide range of both standard and complex reports from information held within various databases; to include analytical, statistical, and funding data. Where appropriate assisting less experienced colleagues in the production of documents to support efficient service delivery. </li><li>Undertake a wide range of enquires as well as service users.</li><li>To monitor data input within TERMs/ERP and take corrective measures to ensure that information is accurate and up to date. Working and liaising with the HR, MIS and Exams teams regarding the quality of the data within the system.</li><li>Develop, manage, and maintain information, using spreadsheets, databases, and corporate systems. Maintain all records in line with the General Data Protection Regulation and NNC retention policies. Produce appropriate reports as required. </li><li>Proactively support efforts and initiatives aimed at streamlining workflow throughout the Adult Learning Service; to include Identifying and assisting in the development of procedures; sometimes initiating change in order to support service delivery. </li><li>Participate in team development activities and provide formal assistance, day-to-day monitoring, and support to less experienced colleagues, and support the achievement of individual and team performance development and objectives.</li><li>Carry out a range of administrative tasks in relation to the functions within the service.</li><li>To provide cover for the wider service and other administrators during periods of absence, coordinating annual leave.</li><li>To actively develop and maintain positive and productive working relationships with colleagues and customers.</li><li>Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.</li><li> Ensure that reasonable care is taken at all times for the health, safety and welfare of you and other persons, and to comply with the policies and procedures relating to health and safety within the department.</li><li>Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description. </li></ol>General responsibilities applicable to all jobs<ol><li>Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.</li><li>Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons)</li><li>Understand the councils commitment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care.</li><li>Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.</li></ol>This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the post holder.“This vacancy is open to internal applicants at North Northamptonshire Council Only” About youAttributesEssential criteriaDesirable criteriaEducation, Qualifications and Training Able to demonstrate a good level of general education equivalent to GCSE standard Hold a Level 2 qualification in English and Maths.Hold a Level 2 qualification in ICT or equivalent, or willingness to work towards. Evidence of recent Continuing Professional Development and/or personal learning.Level 3 qualification in Business AdministrationExperience and Knowledge Previous Experience of working in a busy office-based role, administrative or customer service Reporting, analysing, and representing management information.Understanding of office organisation and record maintenance Maintaining and developing databases and spreadsheets Sound knowledge of General Data Protection RegulationGood understanding and experience of business processesKnowledge of TERMS Experience of Crystal Reports Project Administration Experience of presenting information to a range of audiences Experience of coaching others Ability and Skills Ability to problem solve.Able to work flexibly and as part of a team.Good written and verbal communication skills including telephone skills.Excellent people skills and an ability to communicate with a wide variety of people. Advanced IT skills across the Microsoft packages Accuracy and attention to detail Ability to maintain confidentiality. Able to plan and manage workloads effectively including prioritisation and using own initiative. Willingness to acquire new skills and cope with change. Ability to identify and respond to changing service requirementsEqual OpportunitiesAbility to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.Additional Factors Ability to travel freely as operationally required between locations in North and West Northamptonshire.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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ALS Operations Support Officer - Confidential

About the role<h4>Purpose of the job </h4>To work with Regulatory Services Managers and the Regulatory Services Administration Team Leader to develop the IDOX Uniform case management database for Regulatory Services, provide training to all users and perform the role of system administrator for the system. Provide performance information as required and ensure that systems are efficient. Provide general Business Support services where necessary to support the team.What will you be doing?<h4>Principal responsibilities </h4><ol><li>Be responsible for the ongoing development and improvement of the IDOX Uniform case management system to meet the needs of Regulatory Services. Liaise with Service Managers within Regulatory Services and appropriate officers across the wider service using the same system, to ensure the system remains effective, efficient and meets the needs of the service.</li></ol><ol><li>Provide training on the IDOX Uniform case management system to all Regulatory Services users as necessary and provide support as required.</li></ol><ol><li>Produce performance information for service managers as required.</li></ol><ol><li>Have a working knowledge of Regulatory Services functions and responsibilities and be able to provide appropriate administrative support as required.</li></ol><ol><li>To oversee and co-ordinate the teams internet and intranet pages.</li></ol><ol><li>Provide business support services to internal and external customers.</li></ol><ol><li>Liaise regularly with other internal services to ensure that an efficient and effective service is provided for the Authority and its customers.</li></ol><h4>General responsibilities applicable to all jobs</h4><ol><li>Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.</li><li>Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons).</li><li>Understand the councils commitment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care. </li><li>Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.</li></ol>This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the post holder.About youEducated to Level 3 standard and/or hold extensive experience of working as a case management system administrator.in a local authorityProject, systems and business planning Working knowledge of the work of Regulatory ServicesDemonstrable experience of undertaking service support administrative functionsHighly computer literate with at least 2 years demonstrable experience and knowledge of using Environmental Health information management systemsSpreadsheet and database handling experienceCompetent in dealing with the publicFluent in spoken and written EnglishExcellent verbal communication and presentation skillsAble to demonstrate skills in planning and organisingAbility to work as part of a team and manage own caseloadDeveloping, implementing and maintaining audit compliant systemsSelf-motivated and able to work with minimum supervisionAbility to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Regulatory Services Systems Administrator

About the roleTo work with Regulatory Services Managers and the Regulatory Services Administration Team Leader to develop the IDOX Uniform case management database for Regulatory Services, provide training to all users and perform the role of system administrator for the system. Provide performance information as required and ensure that systems are efficient. Provide general Business Support services where necessary to support the team.For further information regarding the role please contact <a href="mailto:Russell.Howell@NorthNorthants.gov.uk" target="_blank">Russell.Howell@NorthNorthants.gov.uk</a> What will you be doing?<h4>Principal responsibilities </h4><ol><li>Be responsible for the ongoing development and improvement of the IDOX Uniform case management system to meet the needs of Regulatory Services. Liaise with Service Managers within Regulatory Services and appropriate officers across the wider service using the same system, to ensure the system remains effective, efficient and meets the needs of the service.</li></ol><ol><li>Provide training on the IDOX Uniform case management system to all Regulatory Services users as necessary and provide support as required.</li></ol><ol><li>Produce performance information for service managers as required.</li></ol><ol><li>Have a working knowledge of Regulatory Services functions and responsibilities and be able to provide appropriate administrative support as required.</li></ol><ol><li>To oversee and co-ordinate the teams internet and intranet pages.</li></ol><ol><li>Provide business support services to internal and external customers.</li></ol><ol><li>Liaise regularly with other internal services to ensure that an efficient and effective service is provided for the Authority and its customers.</li></ol><h4>General responsibilities applicable to all jobs</h4><ol><li>Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.</li><li>Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons).</li><li>Understand the councils commitment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care. </li><li>Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.</li></ol>This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the post holder.About youEducated to Level 3 standard and/or hold extensive experience of working as a case management system administrator.in a local authorityProject, systems and business planning Working knowledge of the work of Regulatory ServicesDemonstrable experience of undertaking service support administrative functionsHighly computer literate with at least 2 years demonstrable experience and knowledge of using Environmental Health information management systemsSpreadsheet and database handling experienceCompetent in dealing with the publicOur BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Regulatory Services Service Support Officer 

About the roleAs our Business Support Assistant / Scheduler, you’ll be at the heart of our operations, ensuring that the people we support receive timely and well-planned calls from our dedicated team. You’ll be responsible for managing daily schedules, responding to changes quickly, and keeping everything running smoothly behind the scenes.In this rewarding role, you will:<ul><li>Schedule and coordinate support calls, making sure the right people are in the right place at the right time.</li><li>Respond to changes and emergencies, adapting schedules with care and efficiency.</li><li>Communicate clearly with support staff and service users, ensuring everyone is informed and supported.</li><li>Maintain accurate records and systems, helping us deliver consistent, high-quality care.</li></ul>This is more than just a scheduling role—it’s a chance to be part of a team that truly makes a difference. If you’re proactive, detail-oriented, and thrive in a fast-paced environment, we’d love to welcome you to our team.We also have the below incentives:<ul><li>Business mileage paid at 45p an hour</li></ul>What will you be doing?MAIN RESPONSIBILITIES 1. You are responsible for maintaining and developing electronic and paper record systems to ensure that the business is adequately supported. This will require a confident, accurate and timely approach to using MS Word, MS Excel and other software as appropriate. In particular, you play an important part in ensuring that customer, staff and performance data held on the Company’s management information system is always up to date, in particular staff rostering. Additionally, you will produce a range of detailed documents to the required standard and within timescales. 2. You must ensure that financial systems and processes are carefully followed in relation to the handling and care of petty cash, residents’ monies and any other required accounts, keeping accurate records and meeting reporting deadlines. You will co-ordinate the provision of stocks of resources and office supplies to maintain the effective operation of the service while minimising waste. This will involve the appropriate use of electronic ordering and payment systems. 3. You provide a wide range of administrative support to managers and colleagues specifically within your team but also generally across the Company. This includes responding to standard enquiries and correspondence, maintaining your manager’s diaries and meeting schedules and undertaking other tasks as instructed. You will be expected to offer guidance and assistance to colleagues with administrative tasks, use of IT equipment and the application of associated North Northamptonshire Council processes. 4. You are responsible for undertaking reception duties and responding to telephone and face to face enquiries. You should deal with callers and visitors in a proactive manner in accordance with the Company’s customer service standards. You should build good working relationships with internal and external managers, colleagues and customers and their carers. You must ensure that your communication style is always clear and polite.5. You will be expected to actively participate in staff meetings, team activities, supervision, appraisals and training. 6. At all times you must demonstrate an awareness and understanding of the procedures, policies and legal requirements relating to the work that you do. This includes equality and diversity, data protection and financial regulations. You must also ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons. 7. You may be required to carry out other duties which fall within the broad spirit, scope and purpose of this job description and which correspond with the grade of the post.About you<ul><li>Satisfactory clearance of an enhanced Disclosure and Barring service check.</li><li>Educated to GCSE or Equivalent</li><li>Level 2 or above in Business Administration or equivalent (or willing to work towards)</li><li>Proven experience in this sector</li><li>Demonstrate an interest in working in this area and the ability to undertake the role</li><li>Good verbal and written communication skills. Sufficient to write clear, concise, and accurate reports and to enable effective communication</li><li>Practical approach to resolving problems and achieving results</li><li>Able to travel effectively to various locations, using a vehicle</li><li>Flexible, adaptable, and tolerant to meet the needs of the service</li><li>Able to meet the physical requirements of the role</li><li>Ability to attend, successfully complete and understand the need for mandatory training</li><li>Able to work within set procedures and systems</li><li>Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.</li><li>Understanding of equality standards and diversity </li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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5 Administration Jobs in Kettering, UK