Social Care ICT Business Systems Analyst

Job Description

London Borough of Harrow has a fantastic opportunity to join the Social Care ICT Systems Service as a Childrens Business Systems Analyst in the Mosaic Team.

The Childrens Business Analyst is responsible for the governance and management of the change process and provides expert Mosaic advice and training on Childrens business processes to senior managers, social work staff and other key stakeholders.

We will always want to do more and achieve better for our vulnerable children and young people, such is our aspiration. We therefore seek applications from committed professional who can demonstrate the following abilities/experience:

• Experience or suitable knowledge and understanding of the role of working as a Childrens Business Systems Analyst. The post holder will undertake full life-cycle bespoke development and system integration projects within Childrens Services.
• You will be able to configure and develop workflow, electronic forms and reference data within Mosaic, our Social Care Case Management system.
• Ability to take a proactive leading role collaborating with key stakeholders to identify/respond to business problems and improvement opportunities, define business needs and system requirements and deliver solutions that will enable business improvement and transformation.
• Undertake business process mapping and renewal assisting with the interpretation of business processes and mapping these onto the ICT systems.
• Administration of Directorate ICT change control procedures.

The successful candidate will have:

• A working knowledge of Social Care IT systems such as the Mosaic Solution and/or the ability to rapidly assimilate new systems.
• Excellent Knowledge and experience of Childrens Social Care processes and procedures, including an understanding of associated legislation.
• Expertise in developing and managing business processes and translating these into IT systems design
• Ability to work effectively as part of a team, focussing on customer care, quality and value.
• Excellent communication skills, written and verbal, appropriate to both technical and non-technical audiences.
• Knowledge of and commitment to Equal Opportunities, understanding and commitment to council policies and their application to employment and service delivery.
• Educated to degree level or equivalent or has the equivalent relevant work experience.

For more information, please refer to the Role Profile/Selection Criteria

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.
As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at resourcing@harrow.gov.uk

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.
Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.
Harrow redeployees will be given priority consideration.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn