City Hall, Kamal Chunchie Way (Hybrid)
Permanent, Full time
£48,427
Housing and Land
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
About the team
Our Housing and Land Directorate is dedicated to ensuring safe and high-quality residential buildings across London. You'll be working closely with other programme officers and management, contributing to the success of our remediation programmes and making a real difference in the lives of Londoners.
About the role
Are you passionate about improving the quality and safety standards of residential buildings in London? Join us as a Programme Officer in the Housing and Land Directorate, where you'll play a crucial role in administering remediation programmes aimed at accelerating cladding remediation in London. You'll be part of a dynamic team, providing analytical and administrative support for stakeholder engagement and contributing to decision-making on remediation activities.
What your day will look like
- supporting the administration of remediation programmes to improve building safety
- acting as a point of contact for external stakeholders and coordinating timely responses
- collecting, analysing, and reporting on performance data
- providing informed recommendations to management on building safety objectives
- building strong working relationships both internally and externally
Skills, knowledge and experience
To be considered for the role you must meet the following essential criteria:
- appropriate degree level qualification or relevant professional experience
- experience in supporting the delivery of complex projects or programmes
- strong analytical and reporting skills
- excellent relationship-building abilities
- commitment to equality, diversity, and inclusion
Behavioural Competencies
Building and Managing Relationships
.. is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Level 2 indicators of effective performance
- Develops new professional relationships
- Understands the needs of others, the constraints they face and the levers to their engagement
- Understands differences, anticipates areas of conflict and takes action
- Fosters an environment where others feel respected
- Identifies opportunities for joint working to minimise duplication and deliver shared goals
Planning and Organising
… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 2 indicators of effective performance
- Prioritises work in line with key team or project deliverables
- Makes contingency plans to account for changing work priorities, deadlines and milestones
- Identifies and consults with sponsors or stakeholders in planning work
- Pays close attention to detail, ensuring team’s work is delivered to a high standard
- Negotiates realistic timescales for work delivery, ensuring team deliverables can be met
Research and analysis
… is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits
Level 2 indicators of effective performance
- Proactively seeks new information sources to progress research agendas and address gaps in knowledge
- Grasps limitations of or assumptions behind data sources, disregarding those that lack quality
- Analyses and integrates qualitative and quantitative data to find new insights
- Translates research outcomes into concise, meaningful reports
- Identifies relevant and practical research questions for the future
Decision making
…is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results.
Level 2 indicators of effective performance
- Takes decisions as necessary on the basis of the information available
- Makes decisions without unnecessarily referring to others
- Involves and consults internal and external stakeholders early in decisions that impact them Identifies potential barriers to decision making and initiates action to move a situation forward
- Demonstrates awareness of the GLA’s decision making processes and how to use them
Problem Solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 2 indicators of effective performance
- Processes and distils a variety of information to understand a problem fully
- Proposes options for solutions to presented problems
- Builds on the ideas of others to encourage creative problem solving
- Thinks laterally about own work, considering different ways to approach problems
- Seeks the opinions and experiences of others to understand different approaches to problem solving
How to apply
If you would like to apply for the role you will need to submit the following:
- Up to date CV
- Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘Additional Documents’ section of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name - 012345)
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager, Reena Manjania, would be happy to speak to you. Please contact them at Reena.Manjania@London.gov.uk.
If you have any questions about the recruitment process, contact the glaopdcrecruitment@tfl.gov.uk who support the GLA with recruitment.
Assessment process
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted you’ll be invited to an interview/assessment.
The interview/assessment date is: To be confirmed
Equality, diversity and inclusion
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Victoria Shearer on resourcingteam@london.gov.uk
Reasonable adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include:
- Providing extra time in assessments and interviews;
- Providing communication support such as a British Sign Language (BSL) interpreter during the interview;
- Providing questions in advance of the interview;
- Holding the interview/assessment in an accessible building;
- Holding interviews in different formats – such as over the phone or via a video call.
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview, or if there is one, move forward to the next phase of the recruitment process, for example a test.
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.
More Support
If you have a disability which makes submitting an online application form difficult, please contact resourcingteam@london.gov.uk.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.