Business Support Assistant Level 4

Are you enthusiastic and motivated to influence and improve business processes and support busy teams? Are you able to prioritise tasks, be innovative and multi-task on a daily basis? Do you enjoy working from home and being part of a busy office environment? If so, we would like to hear from you.

Business Support is a dynamic team supporting various departments across the local authority.  We provide a comprehensive administrative support service that includes management of service requests, handling of incoming calls, organisation of workflow and management of internal processes.

As a member of Business Support you will be expected to undertake some or all of the following tasks (dependent on the service area you will support):

• Financial administration including purchase ordering, processing of invoices, collation and submission of timesheets to payroll, administration of petty cash, reconciliation and submission of claim, processing sundry debtor requests, card payments, payment of incoming cash receipts.

• Associated activities in relation to the organization of meetings for example:
  • Production of agendas and collation of agenda items including chasing progress from contributing officers
  • Attending relevant meetings and panels to take notes/ detailed minutes
  • Distribution of relevant paperwork, including actions/ minutes, to attendees and other relevant officers/ external professionals

• The use of a variety of systems across the authority – including hybrid mail, the use of Teams channels and Microsoft solutions.

This exciting new role is critical to the administration of staff payroll for various Adults and Childcare settings; therefore, prior payroll experience would be beneficial. Calculation of annual leave entitlements, sickness absence averages and Bank Holiday payments are a pivotal part of the role. The post holder would need to demonstrate a high degree of accuracy, attention to detail and time management skills, alongside excellent communication skills when liaising with staff and services.

We are looking for team players who have the skills, experience and flexibility to enable them to prioritise and manage several tasks within a busy fast paced environment, both within the office and whilst working from home. Exceptional IT skills, including working with MS 365, Office and Teams are essential attributes. 

The position carries an Approved Casual Car User Allowance, therefore access to a vehicle for work purposes is a requirement.

Thorough pre-employment screening is undertaken during the recruitment process.  The postholder will be required to complete an application for a Disclosure of Criminal Records.

Your application

It is vital that you demonstrate how you meet the ‘essential’ criteria listed in the attached Person Specification, to secure an interview.

For information on the re-employment and re-engagement of former employees please refer to the Council’s Pay Policy.

Want to ask us a question?

If you are seeking an exciting challenge and possess the qualifications, experience and attributes we are looking for, please contact Joanne Oates or Mandy Butcher on 01495 369544 for an informal chat. 

This post is also available as a secondment opportunity. Before applying for this secondment opportunity, candidates should seek approval to be released from their current post by their Line Manager.