Workplace Support Co-ordinator

Workplace Support Co-ordinator

Job description

Full Time, Fixed Term for 12 months

Location: Predominately based at City Hall and 100 Temple Street.

We are currently seeking a Workplace Support Co-ordinator to join the established team. The team are office based and cover a rota from 7.30 am to 5.30 pm with some occasional weekend working.

You should be confident in proactively building excellent customer relations with a variety of stakeholders to ensure efficient, effective, and appropriate use of the spaces, assets and resources managed.

You will need to manage bookings and provide cover across the suite of meeting spaces including hosting and floor walking for a range of internal and external customers. You will need the appropriate skills to generate income, build relationships to improve customer satisfaction and attract repeat bookings

This role will require you to be flexible and adept at being able to prioritise and provide resolution for issues and challenges that often arise in a busy working environment.

The role involves moving furniture when resetting rooms and carrying heavy items such as parcels that have been delivered and restocking the resource areas.

Ideally, you will have experience in the provision of facilities management services and an understanding of legislation, health & safety working practices, policy etc that will lead to the provision of safe, healthy and inclusive spaces.

This is an exciting opportunity for someone who is looking to work in a busy frontline customer team, so if you have excellent customer skills, are flexible, resilient, able to work collaboratively with a willingness to seek resolution and innovation using a range of skills then please apply to join the team.

Bristol City Council are not offering sponsorship for this role.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

Applications will be reviewed as they are received, and we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible.

For permanent Bristol City Council employees, this post will be a secondment.

For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact ellen.hitchins@bristol.gov.uk

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.