Waste Services Transport Coordinator

Waste Services Transport Co-ordinator

Location: Blackwall Transport Complex, 1 Silvocea Way, E14 0JJ
Contract Type: Permanent
Working Hours: 35 hours per week
Salary: £42,264 - £44,235 (Spinal points 26-29)

Grade: H
Job Category: Waste Management
Closing Date: 10th December 2025

About the Role

Tower Hamlets is looking for a committed and motivated Transport Co-ordinator to join Waste Services to support operational staff with the day to day running and management of the waste operational services fleet, ensuring compliance with the Council’s Operators Licence conditions. This is a ‘hands-on’ operational role in the heart of the service offering you the chance to shape the future of our fleet operations. You will have a direct impact on service quality and be involved in coordinating the introduction of innovative new vehicles such as forthcoming underground refuse storage collection vehicles, mechanical sweepers, scheduling the maintenance and repairs, monitoring safety standards, and keeping meticulous records for every vehicle’s condition, history, and use. You will work closely with the Council’s corporate fleet management team and support the Fleet Compliance Officer to provide in-service expertise and insight, ensuring the availability, safe and efficient use of the Waste Services’ fleet to deliver an excellent service throughout the borough.

Key Responsibilities

• Working with service managers deliver a planned approach to the removal of operational vehicles from front line duties for servicing, inspection or repair.
• Ensure the allocation of fleet vehicles is managed to balance usage of vehicles and address excessive use issues.
• Carryout regular inspections of vehicles to identify vehicle damage and ensure regular meetings take place with service managers to discuss vehicle maintenance issues and any driver related issues.
• Undertake in cab and classroom training of drivers at all levels from non LGV up to LGV including on specialist equipment and undertaking driver assessments to ensure safe standards of driving.
• Investigating accidents and dangerous occurrences.
• Check and review vehicle related safety systems and supporting equipment such as on-board cameras, vehicle tracking and data recording.
• Conduct random checks and regularly audit transport records.
• Maintain a vehicle washing programme.
• Oversee vehicle preparation for winter maintenance use.
• Manage a waste operations parking system for fleet vehicles parking and drivers parking of personal vehicles.

About You

You will bring or hold:

• Strong understanding of UK transport regulations, including driver hours, tachograph requirements, vehicle inspections, and safety standards.
• Understanding of Waste Operations services and operational fleet availability and servicing requirements ideally in a local government/public sector setting.
• Proven experience in a Transport Compliance or Fleet Management role, preferably within the waste industry.
• A valid full LGV driving licence (Category C).
• To hold a driving assessment qualification (Level 2 award).
• A Certificate of Professional Competence (CPC) in Road Transport Management or be working towards achievement within one year of taking up the post.
• Excellent communication, relationship management, and problem-solving abilities.

Why Join Us?

Tower Hamlets Waste Services is a dynamic and forward-thinking service dedicated to delivering outstanding results for the community and our clients. By joining us, you become part of a wider service that is passionate about making a tangible difference, working within a supportive environment that encourages growth and values each individual’s contribution. We foster collaboration, creativity, and a sense of purpose, ensuring that every team member has the chance to make a real impact. Our professional group not only champions sustainability and community engagement, but also prioritises staff development and well-being. We’re at the cutting edge of commercial waste management, leveraging the latest innovative technology to streamline processes and enhance both customer experience and operational performance. If you’re seeking a role where innovation and excellence go hand in hand with community values, Tower Hamlets Waste Services is the place for you.

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

• Local Government Pension Scheme membership.

• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.

• Flexible and agile working to support work–life balance.

• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Benefits

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.