Transport Network Officer

Job IntroductionDue to the expansion of the current Passenger Transport Team, there are two new Transport Network Officer vacancies now available.
As a Transport Network Officer you will be working within the Council’s Passenger Transport team which comprises of 14 members of staff and is based at County Hall, Morpeth. You will undertake the critical role of arranging school/college transport for children and young people as well as social services transport. You will also be involved in a whole range of activities covering areas as diverse as assessment of eligibility, child safeguarding and implementing cost-saving initiatives. We are looking for a highly motivated “self-starter” with a passion for delivering excellent customer service who is also commercially minded.

REQUIREMENTS OF THE JOB

• Good general level of education, literate & numerate with a passion for delivering excellent customer service.
• A great team player with well-developed interpersonal skills and able to communicate effectively both orally and in writing with colleagues and members of the public.
• To put transport arrangements in place for service users ranging from children and young people to vulnerable adults, ensuring education transport is arranged in accordance with school transport policies
• Play a central role in undertaking periodic “clean-sheet” route reviews of the school transport network and social services transport to ensure best use of public money.

For further information about this vacancy, please contact Mark Cusack (Passenger Transport Manager) via email; mark.cusack@northumberland.gov.uk

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.

For further information about working for NCC, please visit our website here.

Why choose us?

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

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Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.