Trading Standards Authorised Officer

Job introduction

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

West Northamptonshire Trading Standards Service (TSS) are seeking a talented Trading Standards Authorised Officer for this post.

The TSS is a well-regarded, statutory service, strategically placed within the council with a key role of protecting local consumers and legitimate businesses, we are committed to developing services in response to community needs.

Our Trading Standards Service covers the geographical area to the south and west of Northamptonshire. Our office base is One Angel Square in central Northampton, and we encourage a balance of face to face and remote working. You will be provided with a laptop, phone and technology to support a flexible approach.

Please see the job description and person specification for full details of the role and our requirements.

For an informal discussion, please email tradingstandards@westnorthants.gov.uk and one of our Trading Standards Managers will contact you.

Additional information

Ideally, you will be a qualified and experienced Trading Standards Officer holding either the Diploma in Consumer Affairs (DCA), Diploma in Consumer Affairs and Trading Standards (DCATS) or the Diploma in Trading Standards (DTS).

We will consider applications from candidates who do not hold the above qualifications but have proven transferrable skills and relevant experience.

We are looking for an individual who is passionate about consumer protection and the role Trading Standards have, has a positive attitude, who can remain calm and confident under pressure with the ability to communicate well.

We require 5 GCSE's grade C/4 or above (or equivalent) including Maths and English Language and two A Levels (or equivalent).

This is a varied and interesting role where you will deal with consumers, businesses, and other enforcement agencies in a wide variety of situations.

Company information

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

West Northants Council, where careers thrive.