Temporary Accommodation Assistant

We are looking for an organised, approachable and professional Temporary Accommodation Assistant. This role includes providing front of house reception cover at James House Hostel, responding to customer enquiries and practical building related issues as they arise.

You will also support the temporary accommodation service and wider service areas with a range of administrative and clerical duties. We are looking for applicants with strong administrative, IT and people skills.

This is an interesting and varied role that would suit an applicant who enjoys a varied workload and working with customers.

This post is suitable as a job share opportunity.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C1: Can express themselves fluently and spontaneously, almost effortlessly. Only a conceptually difficult subject can hinder a natural, smooth flow of language.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact Louise Waltham at louise.waltham@york.gov.uk

Closing date: Thursday 26 November at 12 midnight

Interview date: Week commencing 14 December 2026