Team Manager- Edge of Care

These two full-time, permanent positions have a starting salary of £53,713 per annum, based on a 36-hour working week.

These roles are not allocated to a contractual base, but you may work from the St Francis in Guildford, Godalming library or any of our other offices that are open during office hours. The team come together at our Woodhatch Office in Reigate once a month for a team meeting that you would need to attend.

We are excited to be hiring two Team Managers to join our fantastic Edge of Care service as we expand the support we provide as part of our wider Adolescents service.

As a Team Manager you will work to a rota where you will need to be able to provide on call support throughout our operational hours which are 5pm until 10 pm Monday to Friday and 10am until 6pm Saturday and Sunday (7 days per week). Once we have recruited to all management positions you would be required to provide this cover once every third week.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity,adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

Help families stay strong, connected and together. Join Surrey’s Edge of Care service.

At Surrey County Council, our Edge of Care service supports young people aged 11–18 and their families at times when home life feels at breaking point. Without the right support, many of these young people may be at risk of entering care—and that’s where our team steps in to make a real difference.

We provide intensive, structured and highly personalised support, working alongside the wider professional network to help families:

• Build resilience and confidence in their ability to cope
• Develop problem solving skills
• Achieve and maintain positive behaviour change

• Strengthen relationships and reduce contextual safeguarding risks

What makes our approach unique is not just what we do, but how we do it. We work holistically with the whole family, offering targeted interventions that create lasting, meaningful change—not just another professional asking them to retell their story.

We work with children and young people, and their families in a restorative and trauma informed way, using a compassionate, relationship-based approach to strengthen families and prevent care experiences.

If you’re passionate about helping families achieve safety, stability and stronger futures, this is a place where your work will genuinely change lives.

About the role

As a Team Manager within our Edge of Care service you will play a critical role in the overall performance of the service, having the opportunity to shape practice and contribute to service development including delivering dynamic services that encourage participation from families and children.

You will build on the foundational success of the service so far and ensure the continued effective delivery of preventative, therapeutic, and practical interventions for the children and families we support.

Your core responsibilities as a Team Manager will include:

• Leading and Motivating staff-providing supportive, reflective leadership to the team, fostering a culture of high-quality practice and performance.
• Strengthening Families & Preventing Care Entry- by developing and delivering effective preventative plans that help children remain safely at home by reducing risks and building family resilience.
• Championing Mediation & Reunification- acting as a lead on safe reunification planning, supporting families to rebuild relationships and ensuring children can return home wherever possible.
• Ensuring High‑Quality Case Management-overseeing day‑to‑day operations, including case allocation and the on‑call function, ensuring safe, consistent, and accountable practice.
• Supporting Strategic Development- working with senior leaders to shape policy, innovate practice, and enhance collaborative working across the service.
• Building Strong Partnerships-working collaboratively with social care partners, families, and young people to promote a positive, child‑centred working culture.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours:

• Proven ability to provide professional leadership, supervision, and support to practitioners, ensuring safe and effective practice.
• Experience in managing, motivating, and developing teams in fast‑paced or challenging environments.
• Ability to provide effective workload management and contribute positively to service performance and improvements.
• Ability to work in a strengths‑based, therapeutic, or restorative way, applying these approaches to practice and decision‑making.

• Strong ability to work collaboratively with a wide range of professionals, partners, and colleagues.
• Passionate about empowering families, with the ability to remain effective and empathetic under pressure.
• Commitment to working sensitively and developing a respectful, inclusive culture that recognises diverse experiences.
• Ability to ensure teams are forward‑thinking, responsive, and focused on meeting the diverse needs of young people and families.
• Educated to degree level in a relevant discipline, or able to demonstrate substantial experience in social care alongside evidence of continuous professional development.

Surrey has both urban and rural areas and you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

To apply, we request that you submit a CV and answer the following 4 questions:

1. Please tell us about a time when you provided professional leadership and supervision that directly contributed to safe and effective practice within your team. What was the situation, what actions did you take, and what was the outcome?
2. Please provide an example of how you have applied a strengths‑based, therapeutic, or restorative approach in your work with children, young people, or families.
3. Please tell us about a time where you worked collaboratively with multiple professionals or partners to support a young person or family. How did you ensure your approach was inclusive, respectful, and responsive to diverse needs?
4. Please tell us about any experience you have of managing and motivating a team in a fast‑paced or challenging environment. How did you support staff maintain performance, and ensure high‑quality outcomes?

Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 26th of April 2026. Shortlisting is planned for W/C 27th of April and face to face interviews for the week after that.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Debbie Searle via email at debbie.searle@surreycc.gov.uk

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.