Taxi Licensing Assistants

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Please apply online via the link provided.

Please note, we do not accept CVs, an online application form must be submitted.

We’re looking for two Taxi Licensing Assistants to support our busy team and help keep local transport safe and reliable.

Key Responsibilities:

• Help process and monitor taxi and private hire driver, vehicle, and operator licence applications
• Administer taxi tests for new applicants
• Handle queries from applicants in person, by phone, and by email
• Keep accurate records and update licensing systems
• Carry out general admin tasks, including managing files, updating our web pages, and helping prepare Committee agendas

What We’re Looking For:

• Good IT knowledge and strong keyboard skills to input information accurately
• Ability to have attention to detail for completing licensing applications
• Previous office administration experience
• Good customer service awareness
• Strong literacy skills for writing letters and emails
• Basic numeracy skills to calculate invoices and fees

Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.

We offer:

• Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours
• Up to 31 days annual leave

Our Benefits include:

• Local Government Pension Scheme
• Option to buy extra annual leave
• Cycle to Work, home tech, and car salary sacrifice schemes
• Discounts at major retailers via the Vivup programme
• Access to Employee Assistance Programme

We welcome applicants from all backgrounds and do not discriminate on any basis, including age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex or sexual orientation.

Please note: we are unable to support visa sponsorship for this post as the occupation code for the role is not one that is eligible for a skilled worker visa.