Systems Operations Officer

Post title

Systems Operations Officer

Post No

44641

Salary

Starting from £15,111.27 to £16,106.90 per annum

Grade

Grade 3

Hours

20.5 hours per week

Place of work

Worthing Town Hall/hybrid

Closing date

27th September 2026 at 23:55 pm

Interviews

TBC

As Systems Operations Officer, you will provide an administrative service for the Development Management Team, (including answering enquiries by phone, letter or email, and deciding the correct course of action) by performing the Council’s statutory and other duties, ensuring that all administration procedures regarding the formal registration of planning applications submitted to the council are efficiently and accurately completed.

You may also support the Senior Addressing Officer and LLPG Custodian through effective and efficient use of all the planning systems as required. This will involve effectively deploying the systems needed to deliver outstanding planning and development, such as: Local Land and Property Gazetteer (LLPG) data service, and Street Naming and Numbering system.

The role therefore involves assisting customers, agents and members of the public in interpreting the planning system, relevant planning regulations, drawings and technical information and provides an exciting opportunity to gain experience and knowledge of the planning system. The department is also looking to improve its digital offer to residents and stakeholders and therefore the role would be of interest to candidates who are interested in identifying digital improvement in service provision.

The postholder will have the opportunity to be involved in the day to day running of the planning department’s administration team:

• Answering solicitors personal search requests for planning and building control documentation and answer enquiries from personal Search agencies within prescribed timescales.

• Raising Purchase Orders, Invoices and refunds for payment for the Planning, Planning Policy and Land Charges departments, and raising purchase orders and invoices for Community Infrastructure Levy (CIL) payments and CIL grants against required timescales.

• Effectively using core planning systems, to be able to extract the correct information where required and disseminate such information accurately and succinctly as required to deliver an effective, compliant planning system. Ensure that Street/House Naming and Numbering are correctly applied to domestic and business properties in Adur and Worthing according to Council Policy.

If this sounds like the role you have been looking for, we look forward to receiving your application!

At Adur & Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver in the "Showing how you meet the person specification and job description" section of the application form.

As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.

Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes:

• Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement

• Local Government Pension

• Training & development

• Occupational Health

• Employee Assistance Programme (EAP)

• Employee resource groups/networks

• Buddy Support Programme

• Flexible working options

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

Fair, Green & Local - Please see link below to our corporate plan with our key priorities for Adur and Worthing (2025-2028):

https://www.adur-worthing.gov.uk/fair-green-and-local/