Supported Living Manager

Job Title: Supported Living Manager
Starting Salary: £46,731 progressing to £51,802 per annum – pay award pending
Hours: 37
Location: Letchworth and Stevenage
Contract Type: Permanent
Directorate: Adult Care Services

About the team

The people who live at Orchard House and Stevenage Group Homes Supported Living have full and varied lives but also need day to day support as they have learning, or other, disabilities. We support and empower up to 27 people across three sites, to live as independently as possible.

We are currently looking to offer this opportunity to a person who has some managerial experience and wants to further their career. The manager oversees the operational management of these services and collaboratively better the lives of the people we support. As the service manager, you will be accountable for ensuring safe and effective delivery of the service and will be responsible for meeting required standards of staffing, in accordance with the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014.

About the role

• To manage support for adults with learning disabilities whilst taking responsibility for all practice and ongoing support planning, ensuring all staff are aware of and meet the requirements of the Care Quality Commission
• Lead effective communication and liaison with Social Work Teams, Community Learning Disability Teams (CLDT), Health Professionals, Housing Association, other service managers, and transition teams working with young adults.
• Developing and empowering staff to support adults with learning disabilities of which, some will have other needs, such as physical disabilities and some with other complex needs.
• You will monitor staff performance, provide support, recognise talent, and implement appropriate individual career and development plans.
• Responsible for advising on and developing policies, procedures, and operational systems to reflect the aims and objectives of the service.
• Responsible for personnel and employee relations, including grievances, ill health, and disciplinary procedures. Responsibility for the recruitment and induction of all staff in line with the General Social Work Council Code of Practice and Care Standards Act 2000.

About you

Essential:

• RQF (Formerly QCF) Level 4 in Health and Social Care or equivalent.
• Full driving license
• Managerial experience in a social care setting
• Experience of working within regulatory body frameworks ie CQC or PAMMS
• Experience working with adults with disabilities
• Experience with grievances, ill health, and disciplinary procedures
• Experience with Recruitment

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:

Job profiles - Health and social care

To hear more about this opportunity please contact Rebecca Wells, Group Manager on 07812 324177 for an informal discussion about the role.

Interview Date: 3 August 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.