Support Worker

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all, and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

Eric Williams House - Day Support Workers | Night Support Workers | Casual Support Workers

At Eric Williams House, we're a specialist dementia care community where every day is about supporting people to live well, stay connected, and feel valued. We're looking for caring, reliable people who share our values and want to make a real difference.

Not Sure if Care is Right for You?

That's exactly why we do things differently. Before interviews, all applicants will be invited to attend one of our Recruitment Information Sessions.

This is your opportunity to:

✅ Find out what working in dementia care is really like
✅ Meet the team and learn about the role
✅ Ask questions and explore career opportunities
✅ Decide if we're the right fit for you
✅ Help us decide if you're the right fit for our team

Successful candidates may then be invited to a one-to-one discussion with the Registered Manager before progressing to formal interview.

What You'll Do

• Support people living with dementia with dignity, compassion and respect
• Encourage independence and meaningful daily experiences
• Build positive relationships with residents, families and colleagues
• Make a genuine difference every day

Apply Today

Join one of our Recruitment Information Sessions and discover whether a career in care could be right for you.

Great care starts with great people.

We do not offer sponsorship for this role. Applicants must have the right to work in the UK.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

Key Duties

As a Support Assistant, you will help people living with dementia to live well, maintain their independence, and enjoy a good quality of life. You will provide person-centred support tailored to each individual's needs, promoting their emotional, physical, social and mental wellbeing. This includes supporting people with personal care, nutrition, medication, daily living tasks, and meaningful activities, while encouraging choice, dignity, independence and connection with their community.

Recruitment Information Sessions

All applicants will be invited to attend one of our Recruitment Information Sessions on: Job Shop Coventry City Centre, Smithford Way, Coventry, CV1 1FY

Week commencing 14th September 2026.

This is an opportunity to learn more about Eric Williams House, meet the management team, find out what it's really like to work in dementia care, and decide whether this is the right role for you.

Places are limited and will be allocated on a first come, first serve basis. Once all places have been filled, this recruitment campaign may close, so we encourage applications to be submitted as soon as possible.

Additional Information

We are committed to building a diverse workforce and welcome applications from people of all backgrounds, cultures, faiths, identities, abilities and experiences.

For further information, please contact Terri.Hallinan@coventry.gov.uk

If you require support to complete your application, please visit our Accessibility Page.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer a guaranteed interview to applicants who meet the minimum criteria and:

• Are members of the Armed Forces community or veterans.
• Are currently in care or have previously been in care.
• Consider themselves disabled or have a long-term health condition.

Please read the Coventry City Council Application Process document available on our jobs page before applying.

Applications that appear to have been completed using AI may be rejected unless a reasonable explanation is provided and accepted by the Council.

This post is subject to an Enhanced DBS check.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies