Support Worker

Salary: £38,923 - £43,749
Grade: Level 3 Zone 1
Location: Holmes Road Depot, NW5 3AP
Contract Type: Fixed Term (6^ Months Secondment)
Hours: Full Time (36 hours)
Closing Date: Friday 27^th March 2026 at 23:59

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

What You’ll Be Doing

As a Support Worker in Camden’s Single Pathways Service, you’ll empower adults and young people living in our hostel pathway to build safer, healthier and more independent lives.

You’ll provide person-centred, trauma-informed support within a high-need accommodation setting, helping residents develop the practical, social and emotional skills needed to sustain housing, improve wellbeing, reduce risk and move positively through the Pathway into settled accommodation.

This is a frontline role where you develop trusting relationships, promote emotional and physical safety, respond proportionately to risk, and advocate for residents to access the right support at the right time.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

All About You

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

You are someone who is passionate about supporting people to improve their housing and wellbeing outcomes. You may have experience providing accommodation-based or floating support to individuals with complex needs, and you understand the challenges people can face around housing, welfare benefits and accessing the right services.

You are confident carrying out strengths-based assessments and building trusting relationships with people, particularly those who may be experiencing trauma, distress or unmet needs. Your communication style is clear, compassionate and respectful, helping people feel supported while working towards positive outcomes. You work well with others and have experience collaborating with professionals and partner organisations to coordinate support. You are organised, able to prioritise your workload, and understand the importance of maintaining accurate, high-quality casework records. You bring a trauma-informed approach, using reflection and professional judgement to respond to risk, safeguarding concerns and complex situations while remaining calm and supportive.

How To Apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying.

To view the Job Profile, please click HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11656792/file/documen…

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment.

Asking for Adjustments

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.

Please contact us on 020 7974 6655, at resourcing@camden.gov.uk or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.