Strategic Parking Lead

For further information, or an informal discussion, please contact Matthew Tiller, Chief Finance Officer, Executive Assistant contact details Lucy.Lendon@easthants.gov.uk

Are you ready to take the lead on a high-profile service that has a real impact on our residents, businesses and local communities?

We are looking for a Strategic Parking Lead to take ownership of the Council’s parking strategy and help shape its future direction. This is an opportunity to combine strategic thinking with hands-on operational and financial management, ensuring our off-street parking facilities are efficient, financially well controlled and focused on providing a good customer experience.

The role

You will lead, develop and deliver the Council’s car parking strategy and oversee the effective operation of our portfolio of pay and display car parks. Your responsibilities will include parking payment arrangements, income monitoring and reconciliation, parking enforcement and Penalty Charge Notice administration within the service’s remit.

Working across the Council, you will provide professional advice on parking strategy and charges, lead consultation on proposed changes and work closely with colleagues in Facilities and other services to ensure parking equipment, signage and infrastructure are appropriately maintained.

You will also manage relationships with external suppliers and contractors and use parking, financial and operational information to identify opportunities to improve efficiency, compliance, value for money and the customer experience.

About you

We are looking for someone with experience of managing or supporting parking, enforcement, income collection, revenues or another comparable public-facing operational service.

You will bring:

• Strong financial and analytical skills, including experience of income monitoring, reconciliation and financial controls.
• Experience of working with high-volume financial transactions and investigating discrepancies.
• Experience of managing contracts, suppliers or externally delivered services.
• The ability to analyse operational and financial information and turn it into clear recommendations and management information.
• Experience of improving operational processes and services.
• An understanding of parking enforcement and Penalty Charge Notice administration.
• Excellent organisational, problem-solving and communication skills.
• The confidence to work effectively with senior officers, elected Members, residents, businesses, contractors and other external organisations.
• A strong customer-service approach and the ability to deal constructively with complaints and sensitive or contentious issues.

Experience within a UK local authority parking service would be particularly valuable, as would knowledge of UK parking legislation, civil parking enforcement, parking management software, digital and cashless parking systems, parking budgets and public consultation.

If you are a commercially aware, analytical and customer-focused professional who enjoys bringing together strategy, operations and financial management, we would like to hear from you.

Why join us?

This is a varied role with the opportunity to influence both the day-to-day performance and longer-term direction of an important Council service. You will be able to use evidence, technology and commercial and financial insight to help modernise parking provision, improve the customer experience and ensure the Council achieves best value from its parking assets.

This is hybrid role, based in our offices in Petersfield, but working predominately remotely. You may occasionally be required to travel to support the service and its parking estate.

In return for your valued contribution, we can offer you a competitive benefits package which includes training and development opportunities, generous annual leave and flexi time, membership of the Local Government Pension Scheme and more.

You can find out more about the council, our values and the full range of benefits and support we offer our staff at our website: Benefits of working for us | East Hampshire District Council

Please refer to the role profile for full details and requirements for this role.

For further information, or an informal discussion, please contact Matthew Tiller, Chief Finance Officer, Executive Assistant contact details Lucy.Lendon@easthants.gov.uk

Closing date for applications is 25th November 2026, with interviews likely to be held Week commencing 30th November 2026.

East Hampshire District Council is committed to building a diverse, inclusive and equitable workplace and welcome applications from people of all backgrounds and experiences – we are proud of being a Disability Confident Committed employer and appoint on merit.

The council is an inclusive employer and appoint on merit. We are a Disability Confident Employer and have a Guaranteed Interview Scheme for Veterans.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.