Service Finder

Job Title: Service Finder
Starting Salary: £34,434 progressing to £37,280 per annum (pro rata for part time) - Pay award pending
Hours: 37 hours per week
Location: Main base Hemel Hempstead or Stevenage, with hybrid home working
Contract Type: Permanent and Secondment/ Fixed Term Contract until 31 January 2028
Directorate: Adult Care Services

About the team

Stevenage – Permanent
Hemel Hempstead – Secondment or Fixed Term Opportunity until 31 January 2028

The Brokerage Solutions Team provides the brokerage function across Hertfordshire for the Adult Disability and Older Peoples Services. The team is part of the Community Commissioning Team for Disabled Adults (CCDA).

This is an exciting opportunity to be part of the Brokerage Solutions Team within Hertfordshire County Council. BST are recruiting for both a permanent and fixed term Flexible Service Finder.

This is a county wide post based in Stevenage or Apsley and also be able to work remotely from home.

About the role

The Flexible Service Finder role sources and commissions services to meet the individual needs of Elderly or Disabled Adults with a learning or Physical disability/Autism diagnosis /Mental Health diagnosis or combined co morbidity. Individuals may be referred from both Adult Disability Service (ADS), the 0-25 Together team (0-25), the Older People’s (OP) teams or Hospital teams.

The role is full time and will require a 9 - 5.30 working pattern (4.30 PM Fridays) due to the business nature of our provider partners

You will need to demonstrate where you have developed good working relationships with our care providers and have a thorough knowledge of the services they offer.

You will be working closely with our ADS, OP, 0 – 25 Together Service, & hospital teams and in some cases will have direct contact with Older people’s families.

You will be required to work in partnership with Commissioners and finance teams to ensure appropriate and effective provision is sourced and commissioned and finance forms are completed accurately.

About you

Essential:

• Experience of Brokerage Service
• Experience in Social Care delivery
• Good I.T Skills, Microsoft Excell, Word and Power point proficient
• Organisational skills, ability to work remotely and manage own workload
• Evidence of numeracy skills, calculating and negotiating costings with providers

Desirable:

• Driving license and access to a vehicle
• Social Care contract knowledge
  • Experience working with Adults with Learning Disabilities

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 9. Please locate the job profile here:

Job profiles - Health and social care

To hear more about this opportunity please contact Melissa.Roberts@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: 15 and 16 September

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Secondment
This role is open to secondments for eligible employees who work for HCC. If you wish to apply on a secondment basis, you must have your line manager’s approval before submitting your application. You will be asked to confirm this within your application form. If you are not eligible for a secondment (e.g., you are currently on a fixed‑term contract that would end before this positions ends) or you indicate that your manager cannot support a secondment, your application will be considered on a fixed‑term contract basis instead.

Additional information

We are changing
Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.