Senior Waste Education and Compliance Officer

About the role

Waste Services plays a pivotal role in ensuring that communities are not only clean and safe but also moving towards a more sustainable future. As a single - tier authority, we can take a holistic approach to delivering services efficiently and consistently across the whole area for the benefit of our communities.

Management of waste and associated resources is a statutory function, and the service is highly regarding by North Northamptonshire residents providing Waste Collection and Cleansing, Household Waste Recycling Centres and managing a portfolio of contracts, performance management systems and service level agreements related to the environment and the treatment and disposal of collected materials. These are high risk, demand led services which interface with member of the public.

What will you be doing?

The purpose of this role is to provide leadership, development and support to the Waste Education and Compliance Team. Under the direction of the Head of Waste Services to oversee the promotion, engagement and education functions of the service. This will include the delivery of an effective intelligence-led approach to tackling environmental crime. This includes fly-tipping, waste mismanagement, littering, commercial waste offences, and other breaches of environmental legislation. The postholder will ensure that all enforcement activity is consistent, proportionate, evidence-based, and aligned with the Council’s policies and statutory duties.

Lead, motivate and support the Waste Education and Compliance Team to deliver high-quality, consistent enforcement activity.

Allocate workloads, monitor performance, and ensure officers follow correct procedures and legal frameworks.

Provide coaching, guidance, and professional development to team members. Ensuring that teams maintain accurate records, evidence, and case files suitable for legal proceedings.

Oversee the collection, assessment, and interpretation of intelligence from multiple sources, including;

1. Public reports
2. Internal service data
3. CCTV and surveillance
4. Partner agencies
5. Historic enforcement records

Produce intelligence summaries, that identifies trends, repeat locations, offender behaviour and emerging issues and use them to prioritise proactive patrols, targeted interventions, and resource deployment.

Support officers in carrying out investigations, interviews under caution, evidence gathering and case preparation.

To promote compliance with North Northamptonshire Council’s waste management policies, by building strong working relationships with internal and external partners, such as the police, housing associations, parish councils and community groups.

To deal with enquiries and complaints written, electronic and verbal relating to all aspects of the waste management service, and liaise with internal, external customers and partner agencies in an effective and efficient manner. This is to include daily contact and whereappropriate sitemonitoring with any relevant contracting organisations, which will require formal correspondence and site meetings.

About you

Educated to A-Level or equivalent, or able to demonstrate equivalent experience.

Practical knowledge of current and future waste management legislation, and environmental crime issues.

Minimum of two years' experience of working in enforcement, regulatory services, community safety, military service, or another discipline where structured decision making, situational awareness, and adherence to procedure are critical.

Minimum of five years working in a management environment in a monitoring or supervisory / management role, with demonstrable experience in leading, and mentoring staff or teams.

Demonstrable experience analysing intelligence or operational data to identify patterns, hotspots or risks.

Knowledge of investigative principles, evidence gathering, and maintaining the chain of custody.

Understanding of intelligence led approaches to enforcement, including the use of data to prioritise resources.

Understanding the need for fairness, proportionality, and consistency in enforcement activity.

Full driving licence

Our Benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)