Senior Rough Sleeping Hub Support Worker

The Rough Sleeping Hub provides help for people who are street homeless, or at risk of becoming street homeless. People can access friendly and personalised support in a safe space which is open 8am - 4pm, seven days a week and 365 days a year. The Hub aims to provide a range of facilities and support for its service users, including a breakfast and hot drinks, shower and laundry facilities, lockers to store valuables and belongings, access to computers and the internet, support with healthcare needs and on-site access to Homeless Health care professionals.

Service users can also receive housing advice, use the building as a ‘care of’ address, receive support with benefits and bank accounts and general guidance and sign posting to other services based on their personal situation.

Reporting to the Rough Sleeping Operational Manager, you will be responsible for leading a small team of Rough Sleeping Hub Support Workers which will staff the Hub, providing rough sleepers access to the facilities and services offered. The Rough Sleeping Hub is open seven days a week, including all bank holidays, and accordingly you will work on a rota that enables this level of provision. You will be required to ensure the Rough Sleeping Hub environment is safe, secure and of high standard.