Senior Officer Traffic Management

Working as part of a team delivering traffic management and transport improvement schemes, with a particular focus on the preparation and processing of Traffic Regulation Orders to support casualty reduction and the safe and efficient operation of the highway network, including investigation, design, implementation, and safety audits.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Designing and implementing a range of traffic management, casualty reduction schemes

and other transport schemes including, assessing alternative solutions, preparing designs

and estimates, undertaking consultation processes and delivering agreed outcomes.

Providing technical advice on proposals affecting the highway, including overseeing the

full TRO process from initial assessment and drafting of proposals, through statutory

consultation and public engagement, to formal advertisement, legal sealing, and

implementation ensuring compliance with relevant legislation and alignment with

strategic transport and safety objectives.

Assisting in the preparation of annual programmes, such as Local Safety Schemes, by

prioritising casualty sites and preparing detailed collision investigation reports to inform

targeted interventions.

Producing, implementing, and reviewing policies in line with current legislation relating

to the placement of items on the highway — including assessing and determining

applications for pavement licences and other TRO-related permissions.

Contributing to the development and implementation of the West Midlands Local

Transport Plan, Coventry’s Network Management Plan, and other related policies and

strategies that support safe and efficient movement across the network.

Engaging with internal and external partners and stakeholders including emergency

services and bus operators by attending relevant meetings on behalf of the Authority

and deputising for the Principal Officer when required.

Preparing and explaining technical documents, reports (including Cabinet Member

reports), and plans to a wide range of audiences, such as Elected Members, the general

public, and external partners.

Providing a customer-focused approach to service delivery through effective

consultation and engagement, and by responding to enquiries and complaints from MPs,

Elected Members, and the public in a timely and professional manner.

Committing to personal learning and development to stay up to date with new

legislation, procedures, techniques, and research, thereby promoting continuous

improvement in service delivery.

Undertaking any other duties and responsibilities within the scope of the salary grade,

including those related to TROs and highway regulation as required.

Post holders will be accountable for

carrying out all duties and responsibilities with due regard to Code of Conduct, Safeguarding, Health & Safety and the City Council’s Workforce Diversity and Inclusion Policies.

Duties which include

Processing of any personal data must be undertaken within the corporate data protection

guidelines. Attending any training and undertake any development activities that are identified as mandatory/beneficial to their role.

Any other duties and responsibilities within the range of the salary grade.

Key Relationships

External: National Highways Transport for West Midlands/ Combined Authority Bus, rail and taxi companies Event organisers including CBS Arena, Coventry University, University of Warwick, Skydome, Coventry Rugby Club, Coventry BID West Midlands Police, Ambulance and Fire Services Warwickshire County Council Solihull Council and Residents

Internal:

Ward Members, Internal council teams especially Highways, Parking, Lighting and the Policy and Innovation Team Economic Development especially the Events Team Communications Team

Knowledge

Knowledge of engineering techniques and associated factors in the design and implementation of traffic management, transport or casualty reduction schemes

Detailed knowledge of legal and procedural aspects of traffic regulation orders

Knowledge of safety audits

Knowledge of relevant highways and traffic legislation, policies and practices

Understanding of the principles of customer care and client focussed service delivery

Understanding of Equal Opportunities issues in the workplace

Skills And Ability

Verbal, written and face to face communication skills, including ability to explain and present proposals to a range of different audiences to the appropriate level

Ability to produce technical reports in connection with traffic management, transport or casualty reduction measures

Ability Ability to remain calm in difficult situations and deal with all customers in a helpful and constructive manner

Ability Ability to develop good working relationships with Elected Members, colleagues, partners and stakeholders

Ability Ability to work effectively within a team and on own initiative to achieve targets and objectives

Ability to represent the Authority and provide technical advice on highway and transport matters

Experience

Delivery of traffic management, transport or road safety engineering projects within time and financial constraints

Preparing and interpreting plans, schedules, and legal documentation for Traffic Regulation Orders, including the analysis and resolution of objections or representations received during the consultation process.

Working effectively with colleagues, outside organisations, transport and other service providers

Fostering a customer focussed culture

Use of relevant office based ICT packages

Qualification

HNC in Civil Engineering plus appropriate training or equivalent level experience Membership or evidence of working towards membership with a relevant professional body.

Special Requirements

Able to work outside normal office hours, as and when required by the service.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies