Senior Facilities Officer

If you are an external applicant, please apply via our website. For internal applicants, please apply via the internal website found through the job portal on Connect.

Take the lead in keeping our unique food innovation centre safe, compliant and thriving for our tenants, businesses and visitors.

Join us in supporting food and drink start-up businesses in Norfolk by keeping the food innovation centre running smoothly, safely and efficiently. You’ll play a key role in delivering excellent facilities management and outstanding service for our tenants and hub users.

What you could be part of…

You will be part of the friendly and pro-active facilities team at the Councils and based at the food innovation centre. This is a varied facilities and operations management role responsible for the safe, efficient and compliant operation of the Food Innovation Centre.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.

What you’ll be doing…

• Responsible for the day-to-day operation of the Food Innovation Centre.
• Responsible for the safety and security of the food innovation centre, including fire safety.
• Liaising with contractors in respect to maintenance work and dealing with issues that arise.
• Overseeing the booking system ensuring that it is accurate and well maintained and deal with enquiries from customers and users of the building.
• Providing the first point of contact to visitors to the innovation centre and ensuring that the building is staffed when there are bookings/visits to the centre.
• Ensuring that contractors invoices are paid and invoices raised in a timely manner.
• Deputising for the Facilities Team Leader and managing the Facilities Officers when required.

You must have… previous experience in a similar role and a demonstrable knowledge of building operation and maintenance. You will have the ability to manage a building with limited supervision and enjoy communicating with a wide range of people. You will be able to supervise facilities officers and cleaning staff and be able to work flexibly within the facilities team. If you’re looking for a varied role where you can take ownership, make a real difference and be part of an ambitious team, we’d love to hear from you.

Closing Date: 20th November 2026

Interview Date: 25th and 26th November 2026

For further information about the role or our organisation, please don’t hesitate to get in touch with the recruiting manager, or the People Team as follows:

Hazel Ellard - Head of Strategic Asset Management
Email: hazel.ellard@southnorfolkandbroadland.gov.uk
Tel: 01603 430461

People Team: peopleteam@southnorfolkandbroadland.gov.uk
Tel: 01508 533995

Why Join Us?

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.

To hear why our employees think that working for us is so special, please visit our website.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.