Senior Community Care Officer

Job Title: Senior Community Care Officer
Starting Salary: £34,433 progressing to £37,280 per annum
Hours: 37
Location: Stevenage plus hybrid home working
Contract Type: Permanent
Directorate: Adult Care Services

About the team

The Housing Solutions team assess residents across Hertfordshire in their homes for major housing adaptations. The team has a blend of community based Occupational Therapists and Community Care Officer Trusted Assessors who complete specialist housing needs assessments to identify major adaptation solutions to enable a person to have better access to the facilities within their homes. We explore personal strengths, their family and friends’ support networks, and using expert knowledge we connect people with interventions that will help individuals and families to get on with their lives, achieving prevention, reducing or delaying the need for statutory provision of care services.

Housing Solutions is a county wide service and whilst we patch work within geographical areas, we may at times ask the team for flexibility to cover a wider area depending on the needs of the service. We provide training, mentoring and regular supervision from a supportive team.

About the role

Trusted assessors will:

• Conduct holistic, person-centred assessments during home visits.
• Recommend both minor and major housing adaptations.
• Possess a thorough understanding of The Care Act and Housing Legislation.
• Connect individuals with local community resources.
• Operate in a preventative and enabling manner, fostering independence within homes and communities.
• Build strong relationships with district and borough council adaptations teams.
• Work on their own initiative as well as working as part of a team
• As part of your probation period, you will complete a Level 4 Trusted Assessor accreditation.

About you

Essential:

• Full driving licence
• Understanding of The Care Act and Housing Legislation
• Experience working in a social care setting

Desirable:

• Previous experience of minor or major home adaptations.
• Completed a functional assessment course or have experience in equipment provision or other relevant training (i.e. NHS).

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:

Job profiles - Health and social care

To hear more about this opportunity please contact esther.childs@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date:8 October 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.