Scheduler/Business Support Assistant

Our Benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

Can you tick the "Yes I am box" against the following, are you, Customer-focused, Respectful, Efficient, Supportive, Trustworthy if so the Reablement North Team are wanting to recruit you.

The purpose of the job is to provide the crucial role of ensuring that care is delivered efficiently, safely, and in line with both peoples needs and staff availability using electronic systems. You will effectively coordinate and allocate care staff to people accessing the service, ensuring that all care visits are covered. You may also under take confidential administrative support to managers, using appropriate systems, procedures and resources, ensuring that North Northamptonshire Council policies and values are complied with and reporting deadlines are met.

What will you be doing?

This is a varied role:

• Scheduling staff to care calls across North Northamptonshire
• Co-ordinating hospital discharges and changes to the service of existing people
  
• Processing annual leave and training requirements of the team
• Assisting with any other office tasks as required
• Generally support colleagues with any other administrative/IT tasks

About you

Act with honesty and integrity and treat others with dignity and respect.

You need to be a person who takes pride in their work with a non judgemental attitude to others.

Able to prioritise their workload.

Communication is always clear and polite.