Rough Sleepers Housing Officer

An excellent opportunity to make a difference…

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough, and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.

The Post

One of the Government’s main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this.

We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets.

The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved.

The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed.

You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved.

The Person

Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services?

We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers.

You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised.

You will be a fast learner who is able to take on training around legislation and go on to apply it with support.

We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping.

To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community.

Our Offer to You

In addition to your salary, you will also get to enjoy the following benefits:

• 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service
• Very generous employer pension contribution
• Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)
• A wide range of family friendly policies such as parental leave
• Access to affordable parking nearby
• Access to our Zipcar scheme
• Access to our Employee Assistance programme for free confidential counselling
• Season ticket loan for public transport
• Cycle to work scheme and good onsite facilities
• Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.