Review Officer

37 hours per week

We are looking for a Review Officer to join our team, supporting the delivery of timely and person-centred Care Act reviews across the Isle of Wight. This is an opportunity to play a vital role in ensuring that people receiving care and support continue to have services that reflect their needs, strengths and personal goals.

Working closely with Social Workers and Senior Social Workers, you'll speak directly with individuals and their families, gathering information about what is working well, what may have changed and whether current support arrangements remain appropriate. Through these conversations, you'll help identify opportunities to promote independence, wellbeing and choice, while ensuring any significant changes in need, risk or safeguarding concerns are escalated appropriately.

The role combines meaningful contact with people who use our services with strong administrative and analytical skills. You'll maintain accurate records, support the management of review activity, use operational data to help prioritise workloads and work collaboratively with colleagues, providers and partner organisations to ensure reviews are completed effectively and within required timescales.

We're looking for someone who is organised, confident communicating with a wide range of people and able to manage information accurately and sensitively. Experience in social care, health, customer service or administration would be beneficial, but we're equally interested in people who can demonstrate excellent interpersonal skills, attention to detail and a commitment to supporting people to live independent and fulfilling lives.

If you're looking for a rewarding role where your work will make a genuine difference to local people every day, we'd love to hear from you.

For further information or an informal discussion please contact Rachel McCleave at rachel.mccleave@iow.gov.uk or Claire Jasper at claire.jasper@iow.gov.uk

Join #TeamIWC and you'll receive our staff benefits package, including:

• Annual leave entitlement of 32 days p/a PLUS public holidays!
• Local Government pension scheme
• Discounted Solent ferry travel
• Island bus network discount
• Cycle to work scheme
• Staff parking permit scheme
• Discounted island sports & leisure gym membership
• National and local discounts & benefits schemes
• Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
• Travel allowance may be available if commuting from the mainland (subject to criteria)

To discover more about our careers please visit Jobs and careers - Isle of Wight

Find out more about Our culture and environment & living on the Isle of Wight

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council protects its employees from discrimination, and this is supported by;

unacceptable behaviour policy

employee code of conduct

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk if you would like to receive a copy.

The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.

Please note, appointment to a regulated role will require you to provide additional personal details, including full employment history, referee information, and consent for any required safeguarding checks, as part of the Council’s commitment to safer recruitment and compliance with regulatory requirements.

Out of Hours Standby and Call Out. You may be asked to provide support in exceptional circumstances, outside of usual business hours. Unless stated otherwise in the job summary for the role this is not part of the department’s usual standby arrangements.

For support completing your online application or for further information on how to apply, phone 01983 823134 or email callcentre@iow.gov.uk Only applications submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.