Revenues and Inspection Team Leader
Join the Shared Revenues Partnership as a Revenues and Inspection Team Leader!
Location: Hybrid working - a minimum of 1 day per week working in Grafton House, Russell Road, Ipswich, IP1 2DE
Hours: 37 hours per week
Salary: £40,444 - £42,123
Interview dates: Week commencing 14th December 2026
Job title: Revenues and Inspection Team Leader
Reporting to: Revenues Manager
We're looking for a dynamic and experienced individual to lead a Revenues and Inspection team within the Shared Revenues Partnership. You'll play a vital role in overseeing daily operations and ensuring high standards of service delivery across three local authorities: Babergh District Council, Ipswich Borough Council, and Mid Suffolk District Council.
In this key leadership position, you'll be responsible for:
- Managing and guiding your team to deliver effective and accurate administration of Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments.
- Ensuring compliance with agreed policies, procedures, and service standards.
- Driving operational efficiency and continuous improvement across all revenue collection activities.
If you're a motivated leader with a keen eye for detail, we'd love to hear from you.
What you need to have:
- 2 A-levels, an ONC/OND or an NVQ level 4 and/or 3 years qualitative experience.
- Previous experience in a billing/collection or recovery environment
- In-depth knowledge of Revenues legislation and the ability to interpret and apply it to complex and contentious issues.
- Ability to lead, motivate and develop staff in a performance focused culture.
- Demonstrate effective presentation and communication skills.
- Ability to thrive under pressure and manage tight deadlines.
- Ability to negotiate and mediate effectively.
DBS clearance is required for this role.
What you'll receive:
- Competitive Salary
- Local Government Pension Scheme (LGPS) membership
- Subsidised parking for work and leisure
- Public transport discounts
- Free swimming and gym membership
- Cycle purchase scheme
- Learning and development opportunities
- Wellbeing support
- Lifestyle benefits on a range of products and services
Interview process:
The selection process will require you to deliver a presentation and an interview. The interview process will be carried out in person.
Further information:
For more information about this role please contact Laura Bull (her/she) on 01473 433942 or via email laura.bull@ipswich.gov.uk or John Payne (he/him) on 01473 432969 or via email john.payne@ipswich.gov.uk.
Salary range
- £40,444 - £42,123 per year